Castle Brook

Common Lane, Kenilworth CV8 2EQ
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9.8 62 Reviews
  • Castle Brook, Kenilworth
Castle Brook is situated in the town of Kenilworth, close to local shops, pubs, restaurants, a bus route, and the castle and provides long-term and respite care for older people.

The home is made up of six households, with each offering its own communal open-plan lounge, dining area and kitchen so that residents benefit from independence with the added support of the care team.

All rooms have ensuite wetrooms, a personalised front door, plenty of storage and the option to have a TV or telephone. Ground floor rooms all have their own patio area. Companion rooms are also available at Castle Brook for couples or relatives wanting to stay together. Outside is a large garden with a specially designed cycle path for a side-by-side bicycle for two, outdoor gym equipment, varied planting which residents and staff take care of, and plenty of places to relax.

The home uses a range of technology to enhance the health and wellbeing of residents including acoustic night-time monitoring and circadian lighting.

The team at Castle Brook designs an active and engaging lifestyle and there is always a lot happening in the home, with regular activities taking place including a weekly choir and church service.

Residents benefit from activities and day trips on the Memory Maker minibus - which relatives are invited to join and there is also a café, cinema, shop, launderette, spa baths and beauty salon offering unisex hairdressing and manicures.
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Care Provided by Castle Brook

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1300

Double apartment rate - £2700 per week
Respite care - £100 less per week for stays of up to 3 weeks

These prices are only a guideline, please contact Castle Brook to find out the exact price for your requirements.

Contact Castle Brook to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Castle Brook to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kate Bradshaw (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (82)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (82)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Visitors are welcome at Castle Brook at any time. Regular visitors are entered onto the biometric entry system for seamless access and exit.

Parking

  • Castle Brook has a short stay/drop-off car park at the front of the home. There is a large car park at the rear of the home.

Castle Brook Reviews (62)

9.8

Castle Brook has a Review Score of 9.8 (9.793) out of 10, based on 19 reviews in the last 2 years.
Over all time Castle Brook has 62 reviews.

Overall Experience
  • 48
  • 11
  • 2
  • 1
  • 0
Date Published
  • 62
  • 8
  • 13
  • 19
  • 43
Reviewer Connection to Castle Brook
  • 20
  • 15
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Linda K (Friend of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Somewhere I would be happy to go myself if the need arises.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline W (Daughter of Resident) published on 29 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Castle Brook are caring and conscientious, however, there are too few of them at the weekend, overall, the facilities are excellent though my father's living room/bathroom could do with being spruced up. I have requested a new armchair for his living room because the one that is there at
the moment smells of urine and stale food. I do believe my father is getting the best care available given his state of health. Thank you to Castle Brook.
Reply from Jo Cheshire, Head of Marketing at Castle BrookThank you for your review of Castle Brook. We are currently recruiting new staff for the home so that we have more permanent members of staff available at all times, however, if you have any concerns about staffing levels please speak to the Duty Manager who is available every day between 8am and 10pm. I have passed your feedback about furniture on to the Home Manager so they can look into this for you. Kind regards,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Castle Brook is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Castle Brook is calculated as follows: ( (187 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Castle Brook is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

No Bed Vacancies

Posted: 09 Feb 2026

Please contact the care home to find out more.

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Awards / Recognitions (7)

Meet the Team (1)

Kate

Kate Bradshaw

Job Title: General Manager Joined: 2016

I'm the General Manager for Castle Brook and have been with WCS Care since 2016.


I joined Castle Brook in 2017, with my first and biggest job to date helping to move 32 residents from the old Woodside home in Warwick to Castle Brook, whilst it was redeveloped into the care village it is today.


I'm passionate about supporting carers to make Castle Brook the very best it can be and my mission is to make sure there are no barriers to what care home residents can do, just because they are living in a 'care home'.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle Brook to verify any information. View our terms and conditions. Castle Brook has an Enhanced Service - more info.