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Chichester Grange

Grosvenor Road, Donnington, Chichester, West Sussex PO19 8FP
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The staff were kind, welcoming and reassuring. The entire team at Chichester Grange really impressedJoanna G(Daughter of Resident/Service User)
Chichester Grange, Chichester
Chichester Grange, Chichester
Chichester Grange, Chichester

Chichester Grange provides quality care for older people in a luxurious setting. The experienced and committed team delivers the best in permanent and respite residential, nursing and specialist dementia care.

The care the team provides is fully tailored to the individual needs, interests and preferences of each resident. They are passionate about ensuring that residents and their families are fully involved in decisions around their care.

Residents can enjoy a range of...  

Care Provided by Chichester Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,726From £1,941
Residential Dementia CareFrom £1,821From £2,048
Nursing CareFrom £1,991From £2,239
Nursing Dementia CareFrom £2,086From £2,346
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any

other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Chichester Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nicola Burke(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (74)

Chichester Grange Reviews (60)

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9.9

Chichester Grange has a Review Score of 9.9 (9.850) out of 10, based on 18 reviews in the last 2 years. Over all time Chichester Grange has 60 reviews.

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Review from R M (Wife of Resident) published on 1 July 2026 Submitted via Postal Card
Overall Experience

My husband was admitted for end-of-life care in April 2026 and died just over a month later. From pre-admission, all care and communication was professional, dignified, and caring. With very flexible visiting hours, my family and I were able to stagger our visits. The bright and airy lounge was perfect with snacks and drinks always available.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you for taking the time to share your experience and for your kind words. We are truly honoured that you entrusted us with your husband’s care during such an important and difficult time.

It means a great deal to hear that you found our team professional, dignified and caring throughout your...  

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Review from T N (Next of Kin) published on 1 July 2026 Submitted via Website
Overall Experience

My relative has been living at Chichester Grange since April 2026, and the care they receive is exceptional. The team truly understands dementia - not just clinically, but emotionally - and staff are consistently patient, respectful and skilled in supporting both the good days and the more challenging ones. Communication with families is excellent. I am always kept informed, feel welcome when I visit, and know I can ask questions and receive honest, thoughtful responses. The app is also brilliant, giving daily updates that offer real peace of mind and provide lovely conversation starters. The activities programme is well designed and sensitively adapted for dementia. My relative particularly enjoys the music sessions, gentle exercise and walks in the gardens, all of which make a noticeable difference to their wellbeing. Chichester Grange is a warm, safe and well-run home. I'm very grateful for the care my relative receives and would recommend it wholeheartedly.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you for your lovely review and recommendation. We are delighted to hear that your relative is so happy at Chichester Grange and that you feel supported and well-informed by our team.

It’s wonderful to know that our dementia care, communication, and activities programme are making a positive...  

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Review from Marita P (Daughter of Resident) published on 12 June 2026 Submitted via Website
Overall Experience

My mum moved into Chichester Grange in April to help with respite care during her recovery from surgery. She had been very unsettled but once in their care she has thrived. They have helped her to relax and settle into her new surroundings. Nothing is too much trouble. There are so many activities to take part in or just to know that they exist there is no reason to be bored, lonely or sad. The nursing care she has received is second to none. Not only are the staff there for the residents they are a great emotional support for the extended family too. They always make us feel welcome and we are never made to feel intrusive or in the way. Thank you to the staff for all they do for these elderly residents. My mum is very happy at Chichester Grange and I would highly recommend it to anyone looking for care for your loved ones.

Reply from Samantha Chandler, Reviews Team at Chichester Grange

Thank you so much for your kind and thoughtful feedback. We’re delighted to hear that your mum has settled so well and is thriving with us after her surgery. It means a great deal to know that both her care and the support for your family have made such a positive difference.

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Review from Ella G (Daughter of Resident) published on 8 June 2026 Submitted via Website
Overall Experience
We moved our dad to Chichester grange after another home in Chichester wasn't able to meet his nursing needs. It's the best decision we could have made. Whilst the facilities are beautiful, gardens immaculate and great food, the reason we love it is the team who work there. There are a few people in particular who really really go the extra mile, and more, so a special shoutout to; Samantha, Marlene, Effie, Isreal, Thomas, Annesh, Nicky activities and Bethany who are all led by the wonderful Nicky (the boss)! The reason we moved to the Grange was Ali, she's the clinical lead and just amazing! She cares, she's knowledgable, she's friendly and approachable, and above all gives us as a family full confidence that dad is being looked after well. So Ali, thank you a million times!

If you are looking for a nursing home for a loved one, especially if they are very unwell, I would fully recommend Chichester Grange.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you so much for your kind review. We’re delighted to hear that moving your dad to Chichester Grange has been such a positive decision for your family.

Your lovely feedback about our team means a great deal, and we will be sure to share your kind words with everyone mentioned, especially Ali,...  

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Review from Victor N (Son of Resident) published on 7 May 2026 Submitted via Website
Overall Experience
Dad arrived in October, after a challenging hospital stay. The team made the admission process as smooth as possible, doing a great job getting him settled in.
Staff treated Dad as an individual, spending time patiently talking to us about his care and doing their absolute best to make him feel at home.
The team on Dad's floor was impressive. During his stay, the carers were all so patient, supporting Dad with all his challenges. Particularly at the end, they did a first-class job in helping Dad but also providing guidance and support to us. They were reassuring, honest, and unfailingly professional. We really appreciated practical support ranging from chasing missing hearing aids to guiding us through the preparation of end-of-life plans. It all helped to make Dad's final days as comfortable and peaceful as possible.

We appreciated the tranquil environment, the garden, and the quality of the home. A safe well-run place. We couldn't have asked for better quality care.

Reply from Samantha Chandler, Reviews Team at Chichester Grange

Thank you for your kind and thoughtful review. We’re honoured that you trusted us with your father’s care, and we’re pleased our team was able to support both him and your family with compassion, professionalism, and dignity during such an important time. Your feedback means a great deal to us, and we’re grateful you felt Chichester Grange was a safe and comforting place for your father’s care.

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Review from Penny S (Daughter of Resident) published on 5 May 2026 Submitted via Website
Overall Experience
Moving Mum into Chichester Grange a month ago was a huge and difficult decision for our family, especially with her advanced Alzheimer's. However, the team at Chichester Grange has been absolutely amazing at helping her settle in. They are so kind and professional, always finding the time to chat with us about her care. Close communication between us and the team is really important to us and we love using the app to see what mum has been up to each day.

We know she is safe and well-cared for, and it is reassuring to see her engaging in the activities - she particularly enjoys the music, singing and art sessions. Mum is lucky enough to have family close by and she loves it when they pop in for tea and cake in the on-site cafe or a walk in the gorgeous gardens. We are so grateful to everyone there for making a tough transition so much easier for all of us.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you so much for your kind review. We know how difficult this decision can be, and we’re so pleased we’ve been able to support your mum and your family.
It’s great to hear she’s settling in well, enjoying the activities, and that our communication and app updates are helping you feel reassured.

Your words mean a great deal to us. Thank you for trusting us with your mum’s care.

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Review from Mel W (Husband of Resident) published on 14 April 2026 Submitted via Website
Overall Experience
My wife had entered the Grange in October on a respite basis, but unfortunately, she was Sectioned because of some psychotic episodes. After a period of care in the NHS including 9 weeks in a hospital following a broken hip she returned to the Grange in March.
Almost immediately upon her return, her Alzheimer's improved measurably and her general health has started to improve. I believe that she is now much more settled having her own room, and having attentive carers that treat her very well is helping her wellbeing. They are also looking after her medical needs, and I have a high confidence level that she will be more comfortable long term at the Grange.

I cannot stress to much that the staff are both very helpful and knowledgeable, and whilst it is a large facility the staff know who you are and make sure that you are posted on any developments with, in my case my wife.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you for taking the time to share your experience. We’re delighted to hear that your wife has settled well since returning to Chichester Grange and that you’ve seen such positive improvements in her wellbeing and comfort.

Your kind comments about our team’s care, attentiveness, and...  

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Review from S C (Wife of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

Grange is like a 5 star hotel with nursing care.

Reply from Samantha Chandler, Reviews Team at Chichester Grange

Thank you for your lovely comment. We’re so pleased that you feel the Grange offers such a high standard of comfort alongside excellent nursing care. Your feedback is truly appreciated by our whole team.

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Review from Mill H (Daughter of Resident) published on 8 April 2026 Submitted via Website
Overall Experience

The Chichester Grange is everything you want from a care home. Caring, cozy, helpful, warm. It was incredibly hard making the decision to move mum into full time care but whole team team did an amazing job helping both mum and I with the transition. I know she is safe and well looked after. The care team are so gentle and have endless patience. The cafe downstairs is perfect spot for friends and family to hang out with mum and the garden is lovely to get some fresh air. The activities are a great and I know mum esp. enjoys all the music and singing. Five stars!

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We know how difficult the decision to move a loved one into full-time care can be, and we’re truly honoured that you trusted us to support both you and your mum during that transition.

It’s lovely to know that...  

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Review from Helen M (Granddaughter of Resident) published on 25 February 2026 Submitted via Website
Overall Experience

From the moment we looked at Chichester Grange to the move of my Grandma the service has been outstanding, communication is key to us and I am fully aware of whats happening with my Grandma and knowing she is really looked after and settled is all we asked for. Samantha's communication from the beginning has been outstanding and she has been very supportive and the nursing staff I just can't fault so thank you!

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you so much for your lovely feedback. It truly means a great deal to all of us here at Chichester Grange.

We’re delighted to hear that your Grandma is settling in well and that you feel informed and supported throughout the process. Communication is something we really value, so your words...  

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Review from G C (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

Our experience with Chichester Grange over the past 3 months has been exceptional, and I cannot speak highly enough of the care my mother has received, since moving in with Alzheimer's. From the outset, mum was welcomed and all the staff handled her transition with sensitivity and compassion. The teams are so kind attentive and respectful and the Grange is so welcoming to family members at all times and a great cafe too! Activities are well planned, delicious meals, and mum is happy and I know she is extremely well cared for. Thank you.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you so much for sharing your lovely feedback. We're truly grateful you've taken the time to reflect on your mother's experience at Chichester Grange.

It's wonderful to hear that her transition into our home was handled with the sensitivity and compassion she deserved, and that she has...  

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Review from Joanna G (Daughter of Resident) published on 28 January 2026 Submitted via Website
Overall Experience
We moved my 101 year old mother into Chichester Grange when she became unwell.
The staff were kind, welcoming and reassuring.
The entire team at Chichester Grange really impressed us - they were consistently very capable, sensible and caring in their approach and unremittingly patient and kind.
They not only looked after my mother, they looked after all her visiting family and friends too. They checked in with us regularly during our visits to make sure that we were ok.
My mother had a very difficult final 2 months due to her feeling very unwell, but Chichester Grange made the very best of a very sad process, which ended very peacefully.

Words really are not enough to express my thanks to the entire team, especially Justine, Tracey, Effie and Jackson.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you so much for taking the time to share such a thoughtful and heartfelt review.

We are truly honoured that you entrusted Chichester Grange with the care of your mother during such an important and emotional time. Your kind words about our team's compassion, patience, and professionalism...  

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Review from W A (Resident / Service User) published on 16 December 2025 Submitted via Postal Card
Overall Experience

I have been at Chichester Grange since beginning of August 2025 and have settled in very well. I join in with most activities. I like art & crafting. The staff are very friendly and give any help if needed.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you so much for sharing your experience! We are delighted to hear that you've settled in well and are enjoying the activities, especially art and crafting. It's wonderful to know our friendly team has been able to support you whenever needed.

Your feedback means a lot to us, and we're so pleased you feel at home here at Chichester Grange.

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Review from Susan R (Sister of Resident) published on 7 October 2025 Submitted via Website
Overall Experience
We are thrilled with the care and kindness shown to our sister who has been a resident for 3 months. The staff really care, and take time to get to know residents, deploying their considerable skills and knowledge with, in our case, dementia.
Chichester Grange is beautifully kept, the grounds make for wonderful garden walks in the fresh air, the cafe, for tea and cakes where residents and staff enjoy time together. It is all spotlessly clean with laundry delivered back to rooms, folded or hung ready for another day. Almost 2 activities, something for everyone, each day and films in the cinema. Our sister has settled really well after being on her own for 30 years. She would never eat at home, being too unsettled, but now loves the food offered and enjoys eating with others.

Our sister is loved, cared for, is safe and has never looked so well, free from the worries that beset her, on a daily basis, living on her own at home. We can't everyone at Chichester Grange enough.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you so much for your wonderful review.

We're truly touched by your kind words and so happy to hear how well your sister is doing at Chichester Grange. It's lovely to know she's enjoying the food and our activities and most importantly, that she feels safe, cared for, and part of a...  

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Review from Chiew L (Friend of Resident) published on 1 September 2025 Submitted via Postal Card
Overall Experience

The staff has good soft skills dealing with customers ie holding the hands of customers and giving them assuring looks and making them feel at home. The staff also take initiatives to wheel bed ridden customers into dining lounges for social interactions.

Reply from Samantha Chandler, Reviews Team at Chichester Grange
We really appreciate you highlighting the way our team interacts with our residents. It's important to us that everyone feels comfortable and supported, and we're glad to hear that came through in your experience.

We're especially pleased that the extra steps our staff take made a difference. Thanks again for taking the time to share your thoughts.

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Review from L R (Sister of Resident) published on 11 July 2025 Submitted via Website
Overall Experience
My sister has been in the Care home a few months now. She is a little forgetful, but otherwise likes to be active. She is full of praise for the staff, the food and general care, but she is restless and feels somewhat regimented: television, sitting about , and singalongs are not really her cup of tea. Having been in a residential apartment before coming to you, she enjoyed taking a taxi into the city, where she would visit the cathedral and listen to the music or walk around the park. She could also make tea or have a snack in her room when she wanted.
She loves the theatre and concerts,and has taken part in many activities in her full life.
Do you run a choir, or have local musicians in to perform in any way? Is there an art class where skills can be improved?
Are there visits to local places of interest?
Keeping active and stimulated seems vital to keep going, with something to look forward to during the week.

This is not a complaint, merely food for thought.

Reply from Samantha Debenham, Reviews Team at Chichester Grange
Thank you for sharing your thoughts regarding Chichester Grange. We greatly appreciate your kind words regarding our staff and the care your sister has received.

In regard to activities, we always try our best to rotate our activity schedule and provide a wide array of varied activities to...  

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Review from Julie B (Sister of Resident) published on 19 March 2025 Submitted via Postal Card
Overall Experience

My sister has a profound learning disability and finding the best possible care has been challenging. I need not have worried as I found Chichester Grange! My sister has settled very well and all her needs are met and care exceeded. Thankfully she has settled well and all the staff are so friendly and welcoming. She is very happy in her new surroundings and for someone who has always lived at home with parents, this is high praised indeed.

Reply from Jessica Barrett, Reviews Team at Chichester Grange

Thank you for taking the time to write a review, we are delighted your sister has settled well at Chichester Grange, we work hard to get to understand people's needs and treat them as individuals. I hope your sister continues to enjoy her time with us.

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Review from John L (Respite Resident) published on 24 January 2025 Submitted via Postal Card
Overall Experience

Very good, nice place and gardens. Staff very helpful indeed. Most kind and gentle. Will come again to need to.

Reply from Jessica Barrett, Reviews Team at Chichester Grange

Thank you for your review and sharing your experience at Chichester Grange with us, it's lovely to hear you enjoyed the gardens and you found the staff kind and helpful, we do listen to feedback within our reviews and will look at any area we can improve on as a result. We look forward to seeing you again in the home soon. Kind Regards.

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Review from Rosemary B (Niece of Resident) published on 18 June 2024 Submitted via Website
Overall Experience
Very helpful and caring members of staff!
More help is needed for patients who are restricted in bed due to injury, like helping them out of bed to sit in a chair for a period of the day, to keep their mobility.
The food for patients who have difficulty eating needs reviewing!
Example: Soup needs sieving no stringing bits.

Sandwiches some just plain, no mustard, etc.

Reply from Samantha Debenham, Reviews Team at Chichester Grange

Thank you for taking the time to write us a review for Chichester Grange Care Home. We are very pleased that you felt that the team was helpful and caring to your family member. We apologise that you feel your relative could have been encouraged more with mobility. It is very difficult to comment...  

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Review from Liz S (Daughter of Resident) published on 10 June 2024 Submitted via Website
Overall Experience
My father is being well taken care of and it was lovely to have lunch with him and the other residents when we visited.
The view from his room is overlooking the garden which was full of daffodils this spring.

The staff continued to be very helpful to all my father's needs.

Reply from Caroline Thomas, Reviews Team at Chichester Grange

Thank you very much for taking the time to leave us feedback about your experience. At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Chichester Grange.

Awards / Recognitions (119)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Chichester Grange.

Meet the Team (1)

Nikki Burke
Nikki BurkeJob Title:Home Manager

I qualified as a Registered General Nurse in Brighton in 1988, and I have been in the role of Home Manager since 2006, working for various care providers.

I worked for Care UK previously between 2012 and 2015.

When I was contacted to rejoin in 2018, I jumped at the chance to return to a provider that has a vision and values that align with my own.

As Home Manager, you need to be focused, dynamic and able to multitask but also have a vision and a sense of humour. It’s a bit like being an orchestra conductor – you need to be able to oversee different aspects of the home, whilst keeping the whole home working as one to make sweet music.

I love being part of this team, especially when we work as one. I feel proud every day knowing that we make a difference in residents’ lives.

Outside of work, I love spending time in the countryside and walking with my husband and our dog Pixie. The New Forest is my favourite place, and we often pop there for a day or an overnight trip.

Frequently Asked Questions about Chichester Grange

What types of Care is Chichester Grange registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chichester Grange have?

There are 75 Single Rooms.

What are the Facilities & Services at Chichester Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Chichester Grange to the centre of Chichester?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chichester Grange to verify any information. View our terms and conditions. Chichester Grange has an Enhanced Service -more info.