Clayburn Court

Clayburn Road, Peterborough PE7 8LB
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9.6 86 Reviews
  • Clayburn Court, Peterborough
Anchor’s Clayburn Court is a purpose-built modern care home. It provides friendly care within a comfortable and relaxing environment. They are welcoming new residents for respite care, trial stays and permanent care.

Clayburn Court has achieved Veteran Friendly Framework (VFF) accreditation and is proud to be able to provide tailored care for veterans.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café. Each bedroom has an en suite wet room and underfloor heating as standard.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. Detailed care plans ensure each individual’s health and care needs are continually met.

Staff receive regular training in dementia care to ensure their approach always reflects best practices.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided by Clayburn Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Lift
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

Colleagues at Clayburn Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Clayburn Court to find out the exact price for your requirements.

Contact Clayburn Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Clayburn Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Jacqualine Nzara (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors are welcome.

Parking

  • The home have onsite parking, including disabled spaces.

Clayburn Court Reviews (86)

9.6

Clayburn Court has a Review Score of 9.6 (9.644) out of 10, based on 32 reviews in the last 2 years.
Over all time Clayburn Court has 86 reviews.

Overall Experience
  • 61
  • 22
  • 1
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Date Published
  • 86
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Reviewer Connection to Clayburn Court
  • 37
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  • 5
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  • 1
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Total of 86, showing 21-40
Review from Linda B (Daughter of Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is settled in brilliantly. The staff, from cleaners to management, are so kind and caring. The greeting at first port of call is done by one member of staff in particular, she greets with a happy hello. how are you and big smile and our visits to mum are so good knowing she is well cared for.
As they say on a TV show - fabulous, amazing.
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Review from S R (Daughter of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since mum moved into the care home in October, she has had numerous falls which is not down to any fault of the staff, but due to her age and condition. The staff have been very caring and understanding. They have followed all the correct procedures and kept me well informed. It gives me great comfort
to know that mum is in such a caring environment and well looked after. Thank you to all the staff at Clayburn Court.
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Review from Peter L (Brother of Resident) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is well looked after and has nothing but praise for the staff.
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Review from Kathryn L (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My elderly father transferred here as a private funder, after being assessed in the hospital Clayburn Court advised they would be able to fully meet his care needs. New to a care home setting he needed lots of encouragement and reassurance. He needed staff members to be friendly and approachable and
willing and happy to help, Staff that were going to put his health and wellbeing as their number one priority. My Dad needed his care needs to be dealt with with respect and dignity, in an environment where he would be encouraged to remain as independent as he possibly could, and where he would be fully included. He needed to be treated as an individual. My Dad needed to be cared for by staff who could be adaptable and flexible to support his needs. My Dad didn't get any of these things at Clayburn Court. His health and well-being declined greatly while he was a resident here. A care home that advertises itself as a dementia care home, should have been able to look after him better.
Reply from Jonathan Palmer, District Manager at Clayburn CourtThank you for your review. We take all feedback and concerns very seriously at Clayburn Court, where the wellbeing and safety of our residents is our priority. I am sorry to see that you were not satisfied with the care received at our home. Our internal complaints process has been followed and an outcome has been finalised.
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Review from M P (Daughter of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family cannot speak highly enough of the care that our mother received, unfortunately, she only had a short time at Clayburn Court due to her passing away. She was always treated in the best possible way. Clayburn Court also showed the family caring support as mother's health diminished, honestly,
they couldn't have been any more caring and supportive to Mum and our family.
Thank you again to all the staff at Clayburn Court.
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Review from B W (Son of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is unbelievable in every way.
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Review from June J (Daughter of Resident) published on 4 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During mum's stay she was treated with respect and, most of all, with care and kindness. I cannot rate the staff here highly enough. They were so kind, not only to mum, but also to us, her family, especially at the end of her life. The night staff deserve a mention too, as I witnessed their care for
mum one night when I stayed with her in her room. The food was good too and the chef would willingly cook something special just for one resident if they asked for it. When we visited, we were made welcome and not made to feel we were in the way.
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Review from D J (Son of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems very settled and all the staff out out of their way to make sure that all of her needs are met. I have had no reason to worry which is a great relief to the family.
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Review from Y T (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clayburn staff always go the extra mile to make sure their V.I.P.s feel included in all activities as was shown in their very own Sports Week, the smiles on faces were proof of that. The opening of their very own Pub was another joyous occasion, with tribute act singers doing the honours of singing
and entertaining everyone. Pleased that my Mother is in the care of such a kind and caring staff.
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Review from Sharron T (Regular Volunteer) published on 29 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I love attending this setting, the staff are amazing, attentive, supportive, and just so happy, they are a pleasure to be around.
The Guests are treated with the utmost respect and dignity, this shows in their demeanour, they are so content, happy, and love to chat.
I look forward to spending time
in this setting and appreciate all the work that goes on behind the scene's.
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Review from F B (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I just wanted to say a big thank you to all the staff at Clayburn Court, Peterborough. It's hard to believe that Mum has been there for 10 months now. In all that time the carers have always treated her with care and kindness. There is always plenty going on and it has been lovely to see Mum singing
along to the entertainers. The food is great and if Mum just wants sausage and chips then she can have it! I have never heard of a resident being treated with anything but respect and I think the carers do a fantastic job in difficult circumstances at times.
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Review from Viv B (Friend of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy at Clayburn Court. Her previous home shut down and she moved here about 2 years ago. We attended their early Mother's Day afternoon tea yesterday and it was brilliant. The catering team laid on a super spread and the care staff arranged a couple of quizzes which had everyone joining
in plus supplying us with Prosecco and orange juice. All the mums seemed to have a lovely afternoon and before we knew it we had to say goodbye. Really lovely purpose-built, modern care home. Staff are very kind and keep us informed with any important info on Mum. Whether it's the manager, her deputy, the reception team, the care staff, the housekeepers, the activities gang, the kitchen team or the maintenance guys everyone is 100% doing their jobs at Clayburn to make it feel like home and to bring out the best in the residents. 5 stars isn't enough!
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Review from J Y (Niece of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my aunt's care here, she tells me she is happy, "looked after very well."
My aunt is looking very well. I do ask the team leaders how she is as well. They say, "She seems contented, a bit cheeky!"
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Review from Hilary A (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident for several months and I have nothing but praise for the level of care he has received and the very kind, caring attitude of the staff who are always welcoming and chatty. They take time to talk and joke with him.
There are always activities going on and regular entertainers
come into the home.
The decor and quality of the furnishings make the home feel very homely.
The food is extremely good and there is always a good choice.
I have 100% trust that he is being well looked after and know he is very happy.
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Review from E W (Daughter-in-law of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we are very pleased in the way that our loved one has been looked after. We couldn't ask for more.
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Review from Debbie V (Daughter of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Clayburn Court for a few months now and I’m so happy with the care and attention she gets from all the staff. Everyone is so kind and friendly to both her and me, nothing is too much trouble and I feel lucky to have found somewhere where Mum is so well looked after.
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Review from Steven W (Son of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a nice experience visiting.
My mother looks content and happy.
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Review from Jill W (Daughter of Resident) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Clayburn Court in May this year. The care she has received is exceptional, every member of staff has helped Mum to settle in and feel welcome. Unfortunately Mum has been in and out of hospital still, but every time the paramedics have had to be called, staff have not only treated Mum
with respect and care they have also kept me informed every step of the way.
When I first looked around Clayburn it had such a good feel about it and my instincts that it would be ideal for Mum were indeed right. The accommodation is modern and always clean. There are lots of activities, crafts, gardening, visits from lots of varied musical entertainers, the local church and the petting zoo.
There are regular separate meetings for family members and residents to keep them up to date with what’s happening and any concerns can be raised.
I can’t believe how well Mum has settled, and for me knowing that she is so well cared for means that I can come away knowing that she is safe.
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Review from K K (Son of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care my mother is receiving, it gives my family and me a great deal of satisfaction knowing she is being so well looked after.
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Review from Yvette B (Daughter of Resident) published on 6 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the staff at Clayburn Court for the wonderful high tea Mother's Day afternoon that you laid on for the residents and their families. The room decoration and the food were beautiful. Mum was very happy and it was so nice to meet up and chat with the other resident's sons and daughters.
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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Clayburn Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.644 for Clayburn Court is calculated as follows: ( (283 Excellents x 5) + (75 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) + (5 Very Poors x 1) ) ÷ 382 Ratings = 4.644
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clayburn Court is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Dec 2019

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 02 Mar 2026

We currently have three vacancies for care. Please contact Clayburn Court directly for further details.

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Awards / Recognitions (12)

Meet the Team (0)

There are no team members posted.

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