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Care Provided by Connaught House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Connaught House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Restful Homes Group
- Private Owned
Person in charge
- Debra Green(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Are you the Owner/Manager of Connaught House?View your Advertising Options
Connaught House Reviews (6)
7.0
Connaught House has a Review Score of 7.0 (7.049) out of 10, based on 5 reviews in the last 2 years.
Over all time Connaught House has 6 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Connaught House
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Review from Charles W (Friend of Resident) published on 5 November 2025 Submitted via Website•
Overall Experience
Warm welcome as usual from staff at Reception & ditto on the ward where staff busy, friendly & joking with residents whilst serving a delicious breakfast. And I was a lucky recipient too.
The resident whom I was visiting was a bit dozy after a long (& good) nights sleep, but content with life & looking forward to shaving after breakfast.
The resident whom I was visiting was a bit dozy after a long (& good) nights sleep, but content with life & looking forward to shaving after breakfast.
I left him cheerful in good spirits & good hands
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Review from S G (Daughter of Resident) published on 24 September 2025 Submitted via Website•
Overall Experience
My father was in this home from October 2024 to March 2025 when he passed away. My father went in with a lot of problems, including mobility and swallowing issues. A carer tried to feed my father toast, when he could have choked as he was on a puréed food diet, we found him on Christmas Day in urine soaked pyjamas while the staff were dancing around in the canteen. He also had extremely bad bruising to both hands. We then contacted CHC and DOLS to put in place safeguarding for my father. My father also managed to pull out a catheter while he had one to one care, and the home had to call an ambulance to put the catheter back in. He had several falls while at the home which resulted in cuts to his head and hands. After many meetings my father was moved to another floor. He continued to have falls while being cared for at this home. I had discussions with the management over the care my father received until he passed away. Do not put your loved ones in this home.
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Review from H F (Daughter of Resident) published on 30 June 2025 Submitted via Website•
Overall Experience
My Dad had a very negative experience when he was a resident at Connaught House for just over 2 weeks. He was moved to 3 different rooms during this time. He looked unkempt on most days. I felt the care staff were not interested in getting to know Dad and what would help make him feel at ease & reduce his anxieties. It felt like a heavy handed approach was taken, which made Dad very agitated. I suggested a more hands off approach but felt I wasn't listened to.
Dad's stay ended when he fell and broke his hip.
I would not recommend this home to anyone, especially if they have moderate dementia, even if they have some challenging behaviours.
Dad's stay ended when he fell and broke his hip.
I would not recommend this home to anyone, especially if they have moderate dementia, even if they have some challenging behaviours.
I felt the leadership, management & culture were extremely poor. The appalling response I received to my CQC complaint only confirmed this.
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Review from Richard B (Brother of Resident) published on 23 May 2025 Submitted via Website•
Overall Experience
Today may 11th we had a birthday party for my brother's 70th. What a fantastic day organised by the head of activities. She made everyone welcome and worked tirelessly to serve food, take photos and in general really made the day a great one. What an asset this young lady is to RHG Connaught house nobody else would have come close.
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Review from Debra F (Sister of Resident) published on 20 September 2024 Submitted via Website•
Overall Experience
Felt compelled to write an update on my previous review. I really cannot fault the care my sister has received over the past 6 months, every single member of staff are so kind and caring towards her and have understood, rapidly, her level of care needs. My sister always has a smile for anyone who addresses her, which is a huge tell tale sign. I am at Connaught-Cranmore level a lot and can see how respectfully the residents are treated. Activities were always a big thing for me when it came to my sister's care and I can honestly say the activities team really do go above and beyond to get residence involved. In my sister's case, karaoke and movement activities being a favourite. I would love to mention each and every staff member but the list would go on and on. You all know who you are and I can't express how much you are all appreciated. I also have to mention the laundry team.
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Review from Laurie B (Partner of Resident) published on 12 June 2023 Submitted via Website•
Overall Experience
I am prejudiced as my partner is in this 5-star home, but I have to say the staff are the best. That includes management, maintenance and especially reception. All the staff cannot do enough to occupy residents and us visitors.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 January 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Connaught House.
Upcoming Events
There are no upcoming events for Connaught House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Connaught House.
Accreditations
There are no accreditations posted yet for Connaught House.
Meet the Team (0)
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Frequently Asked Questions about Connaught House
What types of Care is Connaught House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Connaught House have?
There are 86 Single Rooms.
What are the Facilities & Services at Connaught House?
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Connaught House to the centre of Solihull?
2.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Connaught House to verify any information. View our terms and conditions. Connaught House has a Basic Service -more info.