What types of Care is Connaught House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How far is Connaught House to the centre of Solihull?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Connaught House care home, The Green, Stratford Road, Solihull, West Midlands B90 4LA

Connaught House

The Green, Stratford Road, Solihull B90 4LA

7.3 4 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 86 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Funding & Fees

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Restful Homes Group

Person in charge

Joy Blackledge (Acting Manager)

Local Authority / Social Services

Solihull Metropolitan Borough Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: Yes

Room Information

Single Rooms (86)
Single Rooms with Ensuite Wet Room (86)

Review from H F (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

My Dad had a very negative experience when he was a resident at Connaught House for just over 2 weeks. He was moved to 3 different rooms during this time. He looked unkempt on most days. I felt the care staff were not interested in getting to know Dad and what would help make him feel at ease & reduce

his anxieties. It felt like a heavy handed approach was taken, which made Dad very agitated. I suggested a more hands off approach but felt I wasn't listened to.
Dad's stay ended when he fell and broke his hip.
I would not recommend this home to anyone, especially if they have moderate dementia, even if they have some challenging behaviours.
I felt the leadership, management & culture were extremely poor. The appalling response I received to my CQC complaint only confirmed this.

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Review from Richard B (Brother of Resident) published on 23 May 2025 Submitted via Website • Report

Overall Experience

Today may 11th we had a birthday party for my brother's 70th. What a fantastic day organised by the head of activities. She made everyone welcome and worked tirelessly to serve food, take photos and in general really made the day a great one. What an asset this young lady is to RHG Connaught house nobody

else would have come close.

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Review from Debra F (Sister of Resident) published on 20 September 2024 Submitted via Website • Report

Overall Experience

Felt compelled to write an update on my previous review. I really cannot fault the care my sister has received over the past 6 months, every single member of staff are so kind and caring towards her and have understood, rapidly, her level of care needs. My sister always has a smile for anyone who addresses

her, which is a huge tell tale sign. I am at Connaught-Cranmore level a lot and can see how respectfully the residents are treated. Activities were always a big thing for me when it came to my sister's care and I can honestly say the activities team really do go above and beyond to get residence involved. In my sister's case, karaoke and movement activities being a favourite. I would love to mention each and every staff member but the list would go on and on. You all know who you are and I can't express how much you are all appreciated. I also have to mention the laundry team.

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Review from Laurie B (Partner of Resident) published on 12 June 2023 Submitted via Website • Report

Overall Experience

I am prejudiced as my partner is in this 5-star home, but I have to say the staff are the best. That includes management, maintenance and especially reception. All the staff cannot do enough to occupy residents and us visitors.

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Connaught House Reviews (4)

7.3

Connaught House has a Review Score of 7.3 (7.329) out of 10, based on 3 reviews in the last 2 years.
Over all time Connaught House has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 7.3 (7.329)

Overview of Review Score

The Review Score of 7.3 (7.329) out of 10 for Connaught House is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 4.1 out of 5 from 3 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.2 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.088 for Connaught House is calculated as follows: ( (22 Excellents x 5) + (5 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 34 Ratings = 4.088
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.241 Points relating to the number of positive Reviews for Connaught House is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 2 Positive Reviews ÷ 17.2 = 0.116
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.