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- Crispin Court Care Home - Avery Healthcare







Crispin Court Care Home, located in Staffordshire, stands among eight Avery Healthcare homes in the county. Acknowledgements of its exceptional facilities and services come from residents and their families and the Care Quality Commission, which has recognised it as Outstanding (May 2020).
Situated on Stone Road, north of the town centre and easily accessible from the M6, Crispin Court has a highly trained care team who offer quality retirement living, residential...
Care Provided by Crispin Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Stairlift
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special offer, Permanent residency only, starting at £1250.00 per week
The price(s) shown are provided by the care home. Contact Crispin Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Crispin Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Tracey Williams(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (58)
- Couples/Companion Rooms (6)
Parking
- Free parking available
Crispin Court Care Home - Avery Healthcare Reviews (121)
Crispin Court Care Home - Avery Healthcare has a Review Score of 9.9 (9.928) out of 10, based on 23 reviews in the last 2 years.
Over all time Crispin Court Care Home - Avery Healthcare has 121 reviews.
I had a respite stay at Crisping Court and it was marvellous. I'm going again in March and I can't wait. Lovely staff. Excellent staff. Excellent care. Lovely home.
Crispin Court presents itself as a professional operation and matches expectations.
Improvements to catering have been much commented on!
There could always be a few more staff as they all work very hard. On the whole, the food is good but sometimes the quality could be improved.
The treatment he received here was so good. The staff were kindness itself.
I stayed here as my family would not let me go back to my house as I would have been too vulnerable - a five bedroomed, detached house in its own grounds.
They were right, all the staff are so kind.
My cousin has been resident in Crispin Court for two and a half years now, initially mobile and in reasonable health but latterly with deteriorating health. At all stages, she has been cared for appropriately, respecting her desire for some independence but quick to help when it became necessary.
Good care.
Lovely surroundings.
Loads of entertainment.
The staff treat one with respect and are friendly.
The care that Crispin Court have given Mum has been exemplary. She is happy and feels safe. The activities are very fulfilling and she is happy to take part in everything on offer. The care staff are wonderful, caring and compassionate and I would be happy to recommend this home to friends and family.
Crispin Court is always welcoming and the staff are helpful when needed.
Although the building is new and very clean, it is the staff that have made the care home what it is. My dad has put a stone on in weight in only two short weeks. His main problem was being extremely underweight. The staff are very caring and friendly, they take the time to get to know everyone, relatives as well.
Friendly, well-presented staff, always welcoming and allow us to feel we are visiting a home!!
Hopefully, champagne and caviar will be served with the £25 Christmas dinner.
I could go home and relax knowing that mum was safe and receiving the best care possible.
The family will be forever grateful that it was Crispin Court that we chose for her care at what turned out to be the end of her life.
My mum has settled in well at Crispin Court. All staff have been fantastic but the wellbeing staff have gone the extra mile to support mum through a difficult time. The activities and friendships she has made with other residents fill mums day. One of mums friends took her out shopping and had a parking accident, disabling her car. Stranded, waiting for the breakdown company, she phoned Crispin Court and the staff, including the manager, organised a wellbeing team member to pick up my mum in the homes minibus and returned mum, reassuring her, what a team! I have been so impressed.
The staff have been wonderful, showing care and kindness to my mother in law at all times. They have also shown us as a family great support. The home is lovely, clean and very plush. There is a real homely atmosphere. Nothing is too much for the staff, everyone is cheerful and friendly. It is a truly wonderful place.
Crispin Court is always able to support the things which help make residents feel at home such as birthday celebrations. Private dining is always excellent.
Found the staff extremely friendly and approachable and all the facilities were clean and acceptable.
Crispin Court Care Home, well, what can I say? What a pleasure. The home itself is just beautiful. We came to visit a friend who currently lives at Crispin. Nothing was too much trouble from the moment we entered the home with a warm reception and friendly faces. The food was very nice. My friend seems very happy here. I'm thinking about booking myself in when the time is right :)
I feel the staff work hard to meet the needs for all residents. Staff are very organised when dealing with appointment.
This care home is very efficient and the staff are really friendly. They always offer help and support. It's very rare when I see a member of staff who isn't smiling! When myself or anyone else has a problem, staff always do their best to resolve it! I would recommend Crispin Court to everyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 May 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Crispin Court Care Home - Avery Healthcare.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 16 Jun 2025Recipient: Crispin Court Care Home - Avery Healthcare
- 31 Jan 2025Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Crispin Court Care Home - Avery Healthcare.
Meet the Team (6)

Tracey Williams, Crispin Court Home Manager.
Tracey joined the Avery Group in 2018 as Home Manager to Hempstalls Hall for 6 years before starting a new venture as Home Manager to our 'Out Standing' home; Crispin Court in Stafford in June 2024.
Tracey's background started within the care sector for Stoke on Trent Council before moving into the private care sector. She has a wealth of experience working with the elderly, dementia care & mental health spanning over 36 years within the care industry.
Tracey is extremely passionate about being able to provide our residents with high quality, person centred care by encouraging the right to personal independence & personal choice. This is possible through supporting residents to live as independently as they wish, and provide opportunities to enhance their quality of life by providing a comfortable, safe, supported and well lead luxurious environment in which to live in.
Tracey is very passionate about our residents having the same rights to facilities and services in the surrounding community as any other citizen, believing that getting older doesn't mean you give up what you enjoy.
Tracey works very closely with her Crispin Court team. She has developed strong relationships and insists on delivering an excellent service through empower her staff to achieve the very best out of their work performance.
Should you wish to visit our beautiful home to meet Tracey & the team,please call the team, where we very much look forward to meeting you.

Claire has over 20 years of experience in the care industry, primarily working as a senior carer in care homes. Claire joined the team at Crispin Court back in 2016. She started working nights as a senior carer before she was promoted to team leader on days. Claire wanted a new challenge back in 2021 and was offered the position of home administrator.
Claire supports the Home Manager with payroll, contracts for staff and residents, recruitment, and she deals with the finances. If you have any questions regarding finances, Claire is happy to help.

Having an extensive client customer care background, of over 30 years, Tara previously worked for Social Services for 8 years prior to moving to the Avery private healthcare sector.
As the CLM, Tara oversees the Front of House Team and works very closely with the Home Management Team. She is committed to delivering the highest standard of service to every new, and existing, client whilst maintaining professionalism, and empathy, which is tailored to the individual.
Tara says; 'It is a pleasure, and a privilege, to be part of the Crispin Court family. You can tell instantly what good care provision looks like, and I fully appreciate how much trust an individual bestows in us when they make Crispin Court their home. Our Team is dedicated to providing the very highest standards of care, encouraging our residents to create new memories with their companions and loved ones. To be a part of their journey is a wonderful privilege.'

Deputy Manager, Andrew Vernon, at Crispin Court Care Home, has recently joined the Avery group. Having now been in his role for the last eighteen months, he brings with him over 25 years of professional experience in adult social care and health. His career began within Staffordshire County Council, where he worked as a Social Care Assessor, specialising in complex needs assessments, multidisciplinary care planning, and the integration of health and social services. During this time, he has developed a strong foundation in clinical collaboration, safeguarding, and evidence-based practice, ensuring vulnerable adults receive tailored support to maintain their independence, dignity, and quality of life.
In his current leadership role, he takes pride in guiding a dedicated team and fostering a compassionate, high-performing care environment. Andrew is passionate about promoting a culture of excellence through person-centred care, continuous staff development, and outcome-focused support strategies. Andrew’s approach is rooted in reflective practice, professional integrity, and a commitment to driving positive change within the adult care sector, and he is driven to achieve positive life experiences for residents and staff at Crispin Court.

Nicola has worked at Crispin Court for 3 years on our front-of-house team. Nicola loves her job as our receptionist; she has a very warm, friendly, bubbly personality. Nicola is very often the first point of contact for our friends, family & visitors, her professionalism is what defines her as a truly exceptional receptionist.
Nicola has many qualities which makes her a true asset to our team, she is also a qualified Dance & Fitness instructor, having taught dance for over 35 years. Nic currently hoists our Friday morning fitness class for our residents, which the residents thoroughly look forward to, It has the best number of attendees, whilst presenting the most fun and laughter.
Nicola is very open-minded; she truly listens to people & has a natural empathy, whilst being compassionate and respectful.I would best describe Nicola as a fun-loving, outgoing person; her family is extremely important to her as well as her Crispin Court Family.

Debbie is our enthusiastic, outgoing Wellbeing Coordinator who has worked at Crispin Court Care Home since 2021, organising all the activities, planning outings and bringing fun and enjoyment to our residents every day.
She manages the wellbeing team, ensuring that our residents' lives are both enriched and meaningful. She brings a talent for brightening the day and making you laugh and smile within minutes of being in her company.
Debbie and her team aim to provide our residents with the opportunity to learn new skills and take on new hobbies to expand their horizons. Debbie will regularly consult with residents and families to encourage new ideas to add to the activity program & promote participation.
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