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- Crispin Court Care Home - Avery Healthcare







Crispin Court Care Home, located in Staffordshire, stands among eight Avery Healthcare homes in the county. Acknowledgements of its exceptional facilities and services come from residents and their families and the Care Quality Commission, which has recognised it as Outstanding (May 2020).
Situated on Stone Road, north of the town centre and easily accessible from the M6, Crispin Court has a highly trained care team who offer quality retirement living, residential...
Care Provided by Crispin Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Stairlift
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special offer, Permanent residency only, starting at £1250.00 per week
The price(s) shown are provided by the care home. Contact Crispin Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Crispin Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Tracey Williams(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (58)
- Couples/Companion Rooms (6)
Parking
- Free parking available
Crispin Court Care Home - Avery Healthcare Reviews (121)
Crispin Court Care Home - Avery Healthcare has a Review Score of 9.9 (9.928) out of 10, based on 23 reviews in the last 2 years.
Over all time Crispin Court Care Home - Avery Healthcare has 121 reviews.
thank you Crispin Court.
Thank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. Your kind words about our home and our staff is truly invaluable to us, we are delighted to hear how satisfied you are with your stay, we very much look forward to seeing you again in the not to distant future.
We cannot recommend Crispin Court highly enough. The staff are extremely friendly and professional Nothing is too much bother. The building is kept very clean and tidy and meals are varied and good quality
Crispin Court is a very special unique place to live. Thank you again for sharing your thoughts. We shall pass your lovely comments on to the team. Thank you.
From first entering the premises the attitude of all staff members has been first rate. My wife is having a two week break and she feels she is being looked after very well. I have spoken to other guests, the comments of everyone is very positive. The rooms are kept well & cleaned no issues. Food is meeting a good standard, service by staff is first class.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing five-star rating. We are so delighted on how happy you and your wife is with our home and the exemplary service provided by our dedicated staff team. It is a true pleasure to have your wife stay with us...
Amazing, can't fault anything. The staff are so kind, gentle & professional. It has been a wonderful experience.
Thank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. Your kind words about our home and the staff team are truly invaluable to us, we are delighted to hear how satisfied you are with the exceptional level of care your loved one is receiving, giving you and your family the peace of mind you deserve. Thank you again for the review.
My mother's experience since being at the Crispin Court Care Home has been outstanding. The staff have provided a crucial break for my mother that suffers from Parkinsons Disease. After the four weeks of being looked after at Crispin Court it is like having my mother back to normal. Her mental & physical well being has improved 100%. The staff go above & beyond to ensure that all residents needs are met.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We truly appreciate your kind words and are delighted to hear about your positive experience. our team works very hard to provide the best possible care and support so feed back like...
I came to Crispin Court for a 4 week respite stay after total knee replacement surgery. All the facilities were excellent and the staff in all departments professional, caring, helpful and friendly. This was a really good choice for me and I progressed very well with walking and exercises until I was ready to return home again. I would recommend Crispin Court very highly.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing five-star rating. We are delighted how happy you are with our home and the exemplary service provided by our dedicated team. It was a true pleasure to have you stay with us for your respite...
Since settling in my mum has now found her smile and got some confidence back and we no longer have to worry which is priceless. At every level the staff are both friendly and professional and we are always made to feel very welcome. The activities are well planned with good variety. To mum this is her new home in which she is very happy.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing five-star rating. We are delighted how happy you are with our home and the exemplary service provided by our dedicated staff. It is a true pleasure to have your Mum stay with us in the loving caring...
Mum moved into Crispin Court on Monday, 19th January 2026. From the first time we walked through the door, we felt very welcome. The staff are so attentive and friendly, always on hand if required. We have no doubt she will settle in well.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. Your feedback is invaluable to us and our staff team, who go over and above the standards on a daily basis to provide an exemplary level of care. Thank you for your kind words, best wishes.
I am so pleased to become a resident at Crispin Court Care Home for the last 2 1/2 years Sept 24. The thing I think I am well cared for every day by well trained care staff. I can have a shower or wash every day, then breakfast in comfort dining room with background music. I have porridge with cut up fruit I have in my bedroom cut up by me every ay, then either a cooked breakfast of many different things or toast & marmalade or jam with cup of tea or coffee which is plenty for the day served between 8am - 10.30am
Thank you for taking the time to review Crispin Court Care Home here in Stafford and thank you for your amazing five-star review. We are delighted how happy you are with our home and the exemplary service provided by our dedicated staff team. It is a true pleasure that you have chosen Crispin Court...
Whiskey / Single Malt - given in the evenings. Staff are very caring. Food good - seconds if you want it.
Tony, Thank you so much for your 5 star review, I am absolutely delighted that you have now chosen Crispin Court as your permanent residency where comfort, dignity and compassionate care always come first. our dedicated team are here to support you and every resident in living a fulfilling and...
Enjoying stay. Have 24 hour care. Room very satisfactory. Staff pleasant and helpful. Food fair but can be rather repetitive. Enjoy meeting a few other residents.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing five-star rating. We are delighted how happy you are with our home and the exemplary service provided by our dedicated staff team. It is a true pleasure to have you stay with us in the loving care...
Food is wide variety but the quality seems to be declining with each of my several visits.
Thank you so much for your review, we are so happy that you choose Crispin Court for your return stays, we will pass on your lovely compliments to the team. Our head chef will arrange to meet with you to discuss the menu and adjust to your liking, Thank you again for your honest review. We look forward to seeing you again soon.
This is my second visit to Crispin Court, this time following a broken arm; in 2025 I came after a serious neck operation. On both occasions I have found a warm and caring staff and a pleasant environment. The accommodation and food have been excellent and the whole has meant for a pleasant stay while recovering from surgery and injuries. I would thoroughly recommend Crispin Court to others whatever their needs.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We are delighted to hear that you enjoyed your second respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. We...
The care my mom received was excellent. The staff, the care, the food, and the facilities were second to none. The care home is kept spotlessly clean, it is like a 5 star hotel.
Thank you for taking the time to review Crispin Court Care Home in Stafford. Your feedback is truly invaluable to us and our staff team. It is our pleasure to have your mum stay with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. we are delighted that you all found the experience so wonderful. Thank you again for your lovely review.
My family friend has been in Crispin Court Care Home, Stafford, for almost two years now. I haven't seen him so happy for a long time. The staff are excellent, the ambience is friendly and clean. From the moment my husband and I visit, we are treated with a friendly and caring manner, just like my dear friend. If I ever need a care home, it is where "I'll go"!
Thank you so much for taking the time to complete your review. I am delighted that you enjoyed your time at Crispin Court it s indeed a very special place. Thank you again for your lovely words.
In for respite, everyone so friendly and welcoming, found it uplifting, been in six weeks.
Visited friend for a month and everything I've seen, very impressed.
Many thanks for taking the time to complete the care home review, and thank you for your glowing recommendation. we are all very proud of what we have built here at Crispin Court, and glad your friend enjoyed her stay with us. Thank you again for your honest review.
I do like it here.
We were apprehensive whether or not my father would settle in Crispin Court. It is with pleasure that he has settled in really well, and is making lots of new friends. We would certainly recommend Crispin Court to anyone who is looking for this type of accommodation.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for the amazing five-star rating. We are absolutely delighted how happy you are with Crispin Court & the exemplary service provided by our dedicated staff. It is a true pleasure to have your father stay with us in the...
Most things are going well. Sometimes some activities are not displayed, most apply to ladies who are in a majority of 80% to 20%.
Thank you for taking the time to review Crispin Court Care Home in Stafford. Your feedback is invaluable to us and our staff team, who go over and above the standards on a daily basis to provide an exemplary level of care. Thank you for your kind words, best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 May 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Crispin Court Care Home - Avery Healthcare.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 16 Jun 2025Recipient: Crispin Court Care Home - Avery Healthcare
- 31 Jan 2025Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Crispin Court Care Home - Avery Healthcare.
Meet the Team (6)

Tracey Williams, Crispin Court Home Manager.
Tracey joined the Avery Group in 2018 as Home Manager to Hempstalls Hall for 6 years before starting a new venture as Home Manager to our 'Out Standing' home; Crispin Court in Stafford in June 2024.
Tracey's background started within the care sector for Stoke on Trent Council before moving into the private care sector. She has a wealth of experience working with the elderly, dementia care & mental health spanning over 36 years within the care industry.
Tracey is extremely passionate about being able to provide our residents with high quality, person centred care by encouraging the right to personal independence & personal choice. This is possible through supporting residents to live as independently as they wish, and provide opportunities to enhance their quality of life by providing a comfortable, safe, supported and well lead luxurious environment in which to live in.
Tracey is very passionate about our residents having the same rights to facilities and services in the surrounding community as any other citizen, believing that getting older doesn't mean you give up what you enjoy.
Tracey works very closely with her Crispin Court team. She has developed strong relationships and insists on delivering an excellent service through empower her staff to achieve the very best out of their work performance.
Should you wish to visit our beautiful home to meet Tracey & the team,please call the team, where we very much look forward to meeting you.

Claire has over 20 years of experience in the care industry, primarily working as a senior carer in care homes. Claire joined the team at Crispin Court back in 2016. She started working nights as a senior carer before she was promoted to team leader on days. Claire wanted a new challenge back in 2021 and was offered the position of home administrator.
Claire supports the Home Manager with payroll, contracts for staff and residents, recruitment, and she deals with the finances. If you have any questions regarding finances, Claire is happy to help.

Having an extensive client customer care background, of over 30 years, Tara previously worked for Social Services for 8 years prior to moving to the Avery private healthcare sector.
As the CLM, Tara oversees the Front of House Team and works very closely with the Home Management Team. She is committed to delivering the highest standard of service to every new, and existing, client whilst maintaining professionalism, and empathy, which is tailored to the individual.
Tara says; 'It is a pleasure, and a privilege, to be part of the Crispin Court family. You can tell instantly what good care provision looks like, and I fully appreciate how much trust an individual bestows in us when they make Crispin Court their home. Our Team is dedicated to providing the very highest standards of care, encouraging our residents to create new memories with their companions and loved ones. To be a part of their journey is a wonderful privilege.'

Deputy Manager, Andrew Vernon, at Crispin Court Care Home, has recently joined the Avery group. Having now been in his role for the last eighteen months, he brings with him over 25 years of professional experience in adult social care and health. His career began within Staffordshire County Council, where he worked as a Social Care Assessor, specialising in complex needs assessments, multidisciplinary care planning, and the integration of health and social services. During this time, he has developed a strong foundation in clinical collaboration, safeguarding, and evidence-based practice, ensuring vulnerable adults receive tailored support to maintain their independence, dignity, and quality of life.
In his current leadership role, he takes pride in guiding a dedicated team and fostering a compassionate, high-performing care environment. Andrew is passionate about promoting a culture of excellence through person-centred care, continuous staff development, and outcome-focused support strategies. Andrew’s approach is rooted in reflective practice, professional integrity, and a commitment to driving positive change within the adult care sector, and he is driven to achieve positive life experiences for residents and staff at Crispin Court.

Nicola has worked at Crispin Court for 3 years on our front-of-house team. Nicola loves her job as our receptionist; she has a very warm, friendly, bubbly personality. Nicola is very often the first point of contact for our friends, family & visitors, her professionalism is what defines her as a truly exceptional receptionist.
Nicola has many qualities which makes her a true asset to our team, she is also a qualified Dance & Fitness instructor, having taught dance for over 35 years. Nic currently hoists our Friday morning fitness class for our residents, which the residents thoroughly look forward to, It has the best number of attendees, whilst presenting the most fun and laughter.
Nicola is very open-minded; she truly listens to people & has a natural empathy, whilst being compassionate and respectful.I would best describe Nicola as a fun-loving, outgoing person; her family is extremely important to her as well as her Crispin Court Family.

Debbie is our enthusiastic, outgoing Wellbeing Coordinator who has worked at Crispin Court Care Home since 2021, organising all the activities, planning outings and bringing fun and enjoyment to our residents every day.
She manages the wellbeing team, ensuring that our residents' lives are both enriched and meaningful. She brings a talent for brightening the day and making you laugh and smile within minutes of being in her company.
Debbie and her team aim to provide our residents with the opportunity to learn new skills and take on new hobbies to expand their horizons. Debbie will regularly consult with residents and families to encourage new ideas to add to the activity program & promote participation.
Frequently Asked Questions about Crispin Court Care Home - Avery Healthcare
What types of Care is Crispin Court Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Crispin Court Care Home - Avery Healthcare have?
There are 58 Single Rooms and 6 Couples/Companion Rooms.
What are the Facilities & Services at Crispin Court Care Home - Avery Healthcare?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Stairlift, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Crispin Court Care Home - Avery Healthcare to the centre of Stafford?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
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