Special offer, Permanent residency only, starting at £1250.00 per week
These prices are only a guideline, please contact Crispin Court Care Home - Avery Healthcare to find out the exact price for your requirements.
Free parking available
Crispin Court Care Home - Avery Healthcare has a Review Score of 9.8 (9.780) out of 10, based on 21 reviews in the last 2 years. Over all time Crispin Court Care Home - Avery Healthcare has 109 reviews.
Review from Betty B (Resident) published on 19 August 2021
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Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. We are so delighted to hear how happy/settled you are in the loving care community that we create. Best Wishes.
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Review from Jane P (Daughter of Resident) published on 12 August 2021
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5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. Your kind words about our home and the staff team are truly invaluable to us, we are delighted to hear how satisfied you are with the exceptional level of care your loved one is receiving, giving you and your family the peace of mind you deserve. Best wishes, Rachel
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Review from G B (Daughter of Resident) published on 3 August 2021
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Overall Experience
5.0 out of 5
Reply from Sonia Nixon, Home Manager at Crispin Court Care Home - Avery Healthcare
Thank you for the fabulous comments; it is lovely to know that the staff at Crispin Court are valued for their work. Every department continues to amaze me. I will pass on your special mention to our wonderful Customer Service Manager as she will be delighted to receive the amazing feedback. Looking forward to meeting you soon. Take care.
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Review from E T (Niece of Resident) published on 21 December 2020
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5.0 out of 5
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Review from R G (Son of Resident) published on 18 December 2020
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Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home. We are really pleased to hear that your Mum enjoyed her stay with us and has booked a return stay. Our staff team always ensure the residents are made to feel welcome and part of the loving community we create. Best wishes Rachel.
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Review from Tony W (Husband of Resident) published on 17 December 2020
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Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home and for your lovely feedback. We are glad to hear how well your wife has settled into the loving community that we create. Your kind words are truly invaluable to us and our staff team will be delighted to hear this. Best wishes Rachel.
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Review from Fareena K (Daughter of Resident) published on 11 December 2020
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Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home and for your lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes Rachel.
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Review from Aima P (Resident) published on 11 December 2020
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Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare
Thank you for reviewing Crispin Court Care Home. Our staff team go above and beyond for each resident to ensure that they feel safe and welcome. We are delighted to hear how satisfied you are and that you feel at home here. Kind Regards, Ryan.
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Review from Maureen A J (Resident) published on 11 December 2020
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5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home. We are so delighted to hear how satisfied you are and that you feel at home here. It is a pleasure to have you living in our home. Best Wishes, Ryan.
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Review from Daphne C (Resident) published on 11 December 2020
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5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home. Our Highly trained team continue to go above and beyond to ensure each resident feels at home whilst staying at Crispin Court. We are so delighted to hear how satisfied you are living in our home and that you feel so comfortable and welcome here. Best Wishes, Ryan.
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Review from C B (Resident) published on 11 December 2020
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5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home. Our highly trained team go above and beyond to ensure each resident feels safe and comfortable whilst they stay with us and we are thrilled to hear that you feel at home here. Best Wishes, Ryan.
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Review from F P (Niece of Resident) published on 11 December 2020
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Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home and for your lovely feedback. Our staff team will be delighted to hear this. Best wishes Rachel.
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Review from Hope S (Daughter of Resident) published on 11 December 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home and for your lovely feedback. Your comments are truly invaluable to us and our staff team will be delighted to hear this. Best wishes Rachel.
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Review from Julie H (Daughter of Resident) published on 27 November 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home. Our staff will be delighted to hear how satisfied you are with Crispin Court and the care your mother is receiving. Even during these uncertain times, our staff continue to display an exceptional level of care to all our residents and make them feel welcome/part of our amazing community. Best wishes Rachel.
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Review from Gillian W (Daughter of Resident) published on 24 November 2020
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5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare
Thank you for reviewing Crispin Court Care Home. It is wonderful to hear how satisfied you are with our home. I will be sure to pass on your positive feedback to our staff team. Many thanks, Ryan.
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Review from Mark T (Son of Resident) published on 12 November 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home. It is wonderful to hear how well your mother has settled in our home and becoming apart of our amazing community. Your kind words are truly invaluable to us and our staff team appreciates your positive feedback. Kind Regards, Ryan.
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Review from John W (Son of Resident) published on 9 November 2020
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Overall Experience
5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare
Thank you for taking the time to review Crispin Court Care Home and for such lovely feedback. Your kind words are truly invaluable to us and our staff team will be delighted to hear this. Best Wish, Ryan.
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Review from M G (Granddaughter of Resident) published on 30 October 2020
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5.0 out of 5
Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare
Hi Michelle, thank you for reviewing Crispin Court Care Home. Our staff team will be delighted to hear such kind words. I will ensure to pass on the message. Best Wishes.
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Review from K C (Daughter of Resident) published on 16 July 2020
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5.0 out of 5
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Review from Michael B (Brother of Resident) published on 16 July 2020
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5.0 out of 5
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The Review Score of 9.8 (9.780) out of 10 for Crispin Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.780 for Crispin Court Care Home - Avery Healthcare is calculated as follows: ( (221 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 250 Ratings = 4.78
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Crispin Court Care Home - Avery Healthcare is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2020
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Job Title: Home Manager
Joined: 2024
Tracey Williams, Crispin Court Home Manager.
Tracey joined the Avery Group in 2018 as Home Manager to Hempstalls Hall for 6 years before starting a new venture as Home Manager to our 'Out Standing' home; Crispin Court in Stafford in June 2024.
Tracey's background started within the care sector for Stoke on Trent Council before moving into the private care sector. She has a wealth of experience working with the elderly, dementia care & mental health spanning over 36 years within the care industry.
Tracey is extremely passionate about being able to provide our residents with high quality, person centred care by encouraging the right to personal independence & personal choice. This is possible through supporting residents to live as independently as they wish, and provide opportunities to enhance their quality of life by providing a comfortable, safe, supported and well lead luxurious environment in which to live in.
Tracey is very passionate about our residents having the same rights to facilities and services in the surrounding community as any other citizen, believing that getting older doesn't mean you give up what you enjoy.
Tracey works very closely with her Crispin Court team. She has developed strong relationships and insists on delivering an excellent service through empower her staff to achieve the very best out of their work performance.
Should you wish to visit our beautiful home to meet Tracey & the team,
please call the team, where we very much look forward to meeting you.
Job Title: Home Administrator
Joined: 2016
Claire has over 20 years of experience within the care industry, working mainly as a senior carer within care homes. Claire joined the team at Crispin Court back in 2016, she started working on nights as a senior carer before she was promoted to team leader on days. Claire wanted a new challenge back in 2021 and was offered the position as home administrator.
Claire supports the Home Manager with payroll, contracts for staff and residents, recruitment and she deals with the finances. If you have any questions regarding finances, Claire is happy to help.
Job Title: Client Liaison Manager
Joined: 2016
Tara has worked for Crispin Court since the home was established in June 2016.
Having an extensive client customer care background, of over 30 years, Tara previously worked for Social Services for 8 years prior to moving to the Avery private healthcare sector.
As the CLM, Tara oversees the Front of House Team and works very closely with the Home Management Team. She is committed to delivering the highest standard of service to every new, and existing, client whilst maintaining professionalism, and empathy, which is tailored to the individual.
Tara says; 'It is a pleasure, and a privilege, to be part of the Crispin Court family. You can tell instantly what good care provision looks like, and I fully appreciate how much trust an individual bestows in us when they make Crispin Court their home. Our Team is dedicated to providing the very highest standards of care, encouraging our residents to create new memories with their companions and loved ones. To be a part of their journey is a wonderful privilege.'
Job Title: Deputy Manager
Joined: 2024
Deputy Manager, Andrew Vernon, at Crispin Court Care Home, has recently joined the Avery group. Having now been in his role for the last eighteen months, he brings with him over 25 years of professional experience in adult social care and health. His career began within Staffordshire County Council, where he worked as a Social Care Assessor, specialising in complex needs assessments, multidisciplinary care planning, and the integration of health and social services. During this time, he has developed a strong foundation in clinical collaboration, safeguarding, and evidence-based practice, ensuring vulnerable adults receive tailored support to maintain their independence, dignity, and quality of life.
In his current leadership role, he takes pride in guiding a dedicated team and fostering a compassionate, high-performing care environment. Andrew is passionate about promoting a culture of excellence through person-centred care, continuous staff development, and outcome-focused support strategies. Andrew’s approach is rooted in reflective practice, professional integrity, and a commitment to driving positive change within the adult care sector, and he is driven to achieve positive life experiences for residents and staff at Crispin Court.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crispin Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Crispin Court Care Home - Avery Healthcare has an Enhanced Service - more info.
