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Crispin Court Care Home - Avery Healthcare

385a Stone Road, Stafford, Staffordshire ST16 1LD
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Crispin Court Care Home - Avery Healthcare, Stafford
Crispin Court Care Home - Avery Healthcare, Stafford
Crispin Court Care Home - Avery Healthcare, Stafford

Crispin Court Care Home, located in Staffordshire, stands among eight Avery Healthcare homes in the county. Acknowledgements of its exceptional facilities and services come from residents and their families and the Care Quality Commission, which has recognised it as Outstanding (May 2020).

Situated on Stone Road, north of the town centre and easily accessible from the M6, Crispin Court has a highly trained care team who offer quality retirement living, residential...  

Care Provided by Crispin Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Stairlift
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,750
Residential Dementia CareFrom £1,350From £1,750

Special offer, Permanent residency only, starting at £1250.00 per week

Contact Crispin Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tracey Williams(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (6)

Parking

  • Free parking available

Crispin Court Care Home - Avery Healthcare Reviews (121)

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9.9

Crispin Court Care Home - Avery Healthcare has a Review Score of 9.9 (9.928) out of 10, based on 23 reviews in the last 2 years. Over all time Crispin Court Care Home - Avery Healthcare has 121 reviews.

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Showing 121 reviews matching selected criteria
Review from N R (Daughter of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

My mum stayed at Crispin Court Care Home for respite, she really loved it and can't wait for her next stay.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We are delighted to hear that your mum enjoyed her respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. We look forward to welcoming her back on her next visit. Best wishes.

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Review from C W (Daughter of Resident) published on 13 January 2023 Submitted via Postal Card
Overall Experience

Wonderful home, staff cannot do enough for my mum. The home is magnificent and the food is very nice. She really likes staying here, the next best thing to home.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team, since being a part of our loving care community, giving you and your family...  

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Review from Maureen S (Resident / Service User) published on 13 January 2023 Submitted via Postal Card
Overall Experience

Made to feel at home. Staff very good and helpful. Both day and night staff are good. A wonderful home and staff.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your feedback is much appreciated. Best wishes.

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Review from Y R (Daughter-in-law of Resident) published on 12 January 2023 Submitted via Website
Overall Experience

My mother-in-law moved into Crispin Court on a crisp winter's morning for a period of respite over the Christmas period. The warm welcome from everyone she met from the first step into the reception made her feel at home - the care team, the housekeeping team, the pink ladies, the reception team, home management and all the back office have made her so welcome. It's as though she's been there forever. Her health and well-being has improved immensely including her social interaction, activities and trips out, that has given her confidence to interact further with others. It is clearly evident that her weight has increased in just such a short period, and she is eating/enjoying not only the meal times but the company of others. Our heartfelt thanks to all at Crispin Court for their high-quality care and love shared with her plus us as her family and she looks forward to returning very soon for a longer stay.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We are delighted to hear that your mother-in-law enjoyed her respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you...  

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Review from Maureen P (Resident / Service User) published on 11 January 2023 Submitted via Postal Card
Overall Experience

Everything is done for you, wonderful home. Enjoying my stay, staff are great.

Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare

Thank you for reviewing Crispin Court Care Home. It is a true pleasure to care for you and to have you as part of our care community. We are delighted to hear that you are enjoying your time whilst residing at Crispin Court. I will pass on your positive feedback to the rest of our team. Best Wishes.

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Review from Susan R (Resident / Service User) published on 21 November 2022 Submitted via Postal Card
Overall Experience

All staff were very welcoming and helpful. They were very conscientious about medication. I was very grateful that a member of staff arranged a hospital appointment for me and another member of staff accompanied me to the appointment. The activities that did take place were excellent.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home in Stafford. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is also nice to hear that...  

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Review from Michael M (Husband of Resident) published on 19 August 2022 Submitted via Postal Card
Overall Experience

Thank you so much for making my wife's 80th birthday such a success and making her feel special. As her husband and essential carer, you make me feel special too! She has improved and stabilised in the year and a bit she has been at Crispin Court Care Home. The care, the staff and the facilities are so good and everyone tries so hard to make us happy. Keep up the good work!

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing five-star review. We are delighted to hear that your wife's 80th birthday was such a success and she thoroughly enjoyed her special day. It was a pleasure to celebrate with her in the loving care...  

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Review from J R (Respite Resident) published on 19 July 2022 Submitted via Postal Card
Overall Experience

I've enjoyed my stay very much.

Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare

Thank you for reviewing Crispin Court Care Home in Stafford. It was a pleasure to care for you during your stay with us. You are welcome back anytime should you need it. Best wishes.

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Review from David C (Son of Resident) published on 19 April 2022 Submitted via Postal Card
Overall Experience
I believe that all members of staff form a great team and do absolutely everything that they can to both look after and improve the quality of life of all residents, particularly during difficult times such as lockdown.

Many thanks indeed from me!

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home In Stafford and for your amazing five-star rating. Your feedback is truly invaluable to us and our staff team, who go above the standards on a daily basis to provide an exemplary level of care. Thank you for your kind words, I will be sure to pass them on to the rest of the staff team. Best wishes, Rachel.

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Review from J C (Respite Resident) published on 26 January 2022 Submitted via Postal Card
Overall Experience

Very nice time.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home. We are delighted to hear how satisfied you are with our home; it is a true pleasure to have you living with us in the loving care community that we create. Best wishes.

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Review from M B (Daughter of Resident) published on 30 August 2021 Submitted via Postal Card
Overall Experience

Mum was a resident at Crispin Court Care Home for nearly two years. My sister and I have almost finished settling Mum's affairs and have been reflecting on her life at Crispin Court She soon settled in and thoroughly enjoyed every aspect of life in her new home. Sadly Mum died at the end of last year. We cannot fault the end of life care given to Mum. The support and advice given to us by the whole team at Crispin Court was excellent. The guidance given by the deputy manager (now the manager) was most thoughtful and comforting. We have much to be thankful for.

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Review from Sallyann O (Daughter of Resident) published on 20 August 2021 Submitted via Website
Overall Experience
My mother moved into this care home in February 2018. The reason I chose it, and she agreed with my choice, was because it has more the atmosphere of a nice hotel rather than a care home. The rooms are nicely decorated, each with an ensuite wet room. There is an onsite hairdressing salon and cinema room, plus a cafe area and lovely gardens.
In addition to the facilities, we found the staff to be helpful and caring. The food was good and there were plenty of activities put on for the residents.

We made a good choice!

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home and for your amazing five-star review. We are delighted to hear such kind words about our home and the staff; our housekeeping team take great pride in keeping the home clean and welcoming for our residents/visitors alike. The...  

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Review from Betty B (Resident / Service User) published on 19 August 2021 Submitted via Postal Card
Overall Experience

Lovely home, I am so happy here - Crispin Court Care Home is wonderful. I am very lucky.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. We are so delighted to hear how happy/settled you are in the loving care community that we create. Best Wishes.

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Review from Jane P (Daughter of Resident) published on 12 August 2021 Submitted via Postal Card
Overall Experience

At Crispin Court residents are treated with respect and dignity. Nothing is too much trouble and they always go that extra mile when faced with new unique challenges. Their approach is very personable and individualised. It is a special place and the Crispin magic is well deserved for their outstanding CQC inspection rating.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. Your kind words about our home and the staff team are truly invaluable to us, we are delighted to hear how satisfied you are with the exceptional level of care your loved one is receiving, giving you and your family the peace of mind you deserve. Best wishes, Rachel

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Review from G B (Daughter of Resident) published on 3 August 2021 Submitted via Postal Card
Overall Experience
What a wonderful home - my mum is staying there on respite at the moment.

The home is great, very clean, staff are all so kind and caring - they seem to know all their residents. I have witnessed so much kindness and compassion from them all. Special mention to the customer services manager; she goes above and beyond. Thank you so much, Crispin Court, my mum is so happy with you.

Reply from Sonia Nixon, Home Manager at Crispin Court Care Home - Avery Healthcare

Thank you for the fabulous comments; it is lovely to know that the staff at Crispin Court are valued for their work. Every department continues to amaze me. I will pass on your special mention to our wonderful Customer Service Manager as she will be delighted to receive the amazing feedback. Looking forward to meeting you soon. Take care.

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Review from E T (Niece of Resident) published on 21 December 2020 Submitted via Postal Card
Overall Experience

My aunty stayed at Crispin Court in October and loved every second. She wants to return in the future as a possible permanent resident.

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Review from R G (Son of Resident) published on 18 December 2020 Submitted via Postal Card
Overall Experience

My mum stayed at Crispin Court for two weeks. It's a wonderful home and she really loved it and treated it as a holiday. Already booked for 2021.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home. We are really pleased to hear that your Mum enjoyed her stay with us and has booked a return stay. Our staff team always ensure the residents are made to feel welcome and part of the loving community we create. Best wishes Rachel.

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Review from Tony W (Husband of Resident) published on 17 December 2020 Submitted via Website
Overall Experience
My wife is currently staying at Crispin Court; it is a wonderful, fantastic place. I had a lot of dealings with the customer service manager; she is such a kind, caring, compassionate lady, very professional. She made a very difficult traumatic journey so much easier for me and my family, a real credit to the company.

Crispin Court is a wonderful place, my wife is so very happy. We are very lucky to have a home like this in the area. Well done!

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home and for your lovely feedback. We are glad to hear how well your wife has settled into the loving community that we create. Your kind words are truly invaluable to us and our staff team will be delighted to hear this. Best wishes Rachel.

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Review from Fareena K (Daughter of Resident) published on 11 December 2020 Submitted via Postal Card
Overall Experience

My mum is staying at Crispin Court, she extremely enjoys it there, connecting with other residents, she feels carers are lovely and always helpful, nothing is too much trouble for the staff when asked.

Reply from Rachel Aran, Marketing Administrator at Crispin Court Care Home - Avery Healthcare

Thank you for taking the time to review Crispin Court Care Home and for your lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes Rachel.

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Review from Aima P (Resident / Service User) published on 11 December 2020 Submitted via Postal Card
Overall Experience

All staff very helpful. Good facilities.

Reply from Ryan Farrelly, Marketing Assistant at Crispin Court Care Home - Avery Healthcare

Thank you for reviewing Crispin Court Care Home. Our staff team go above and beyond for each resident to ensure that they feel safe and welcome. We are delighted to hear how satisfied you are and that you feel at home here. Kind Regards, Ryan.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2020
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Crispin Court Care Home - Avery Healthcare.

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Crispin Court Care Home - Avery Healthcare.

Meet the Team (6)

Tracey Williams
Tracey WilliamsJob Title:Home ManagerJoined: 2024

Tracey Williams, Crispin Court Home Manager.

Tracey joined the Avery Group in 2018 as Home Manager to Hempstalls Hall for 6 years before starting a new venture as Home Manager to our 'Out Standing' home; Crispin Court in Stafford in June 2024.

Tracey's background started within the care sector for Stoke on Trent Council before moving into the private care sector. She has a wealth of experience working with the elderly, dementia care & mental health spanning over 36 years within the care industry.

Tracey is extremely passionate about being able to provide our residents with high quality, person centred care by encouraging the right to personal independence & personal choice. This is possible through supporting residents to live as independently as they wish, and provide opportunities to enhance their quality of life by providing a comfortable, safe, supported and well lead luxurious environment in which to live in.

Tracey is very passionate about our residents having the same rights to facilities and services in the surrounding community as any other citizen, believing that getting older doesn't mean you give up what you enjoy.

Tracey works very closely with her Crispin Court team. She has developed strong relationships and insists on delivering an excellent service through empower her staff to achieve the very best out of their work performance.

Should you wish to visit our beautiful home to meet Tracey & the team,

please call the team, where we very much look forward to meeting you.

Claire Grujich
Claire GrujichJob Title:Home AdministratorJoined: 2016

Claire has over 20 years of experience in the care industry, primarily working as a senior carer in care homes. Claire joined the team at Crispin Court back in 2016. She started working nights as a senior carer before she was promoted to team leader on days. Claire wanted a new challenge back in 2021 and was offered the position of home administrator.

Claire supports the Home Manager with payroll, contracts for staff and residents, recruitment, and she deals with the finances. If you have any questions regarding finances, Claire is happy to help.

Tara Blurton
Tara BlurtonJob Title:Client Liaison ManagerJoined: 2016
Tara has worked for Crispin Court since the home was established in June 2016.

Having an extensive client customer care background, of over 30 years, Tara previously worked for Social Services for 8 years prior to moving to the Avery private healthcare sector.

As the CLM, Tara oversees the Front of House Team and works very closely with the Home Management Team. She is committed to delivering the highest standard of service to every new, and existing, client whilst maintaining professionalism, and empathy, which is tailored to the individual.

Tara says; 'It is a pleasure, and a privilege, to be part of the Crispin Court family. You can tell instantly what good care provision looks like, and I fully appreciate how much trust an individual bestows in us when they make Crispin Court their home. Our Team is dedicated to providing the very highest standards of care, encouraging our residents to create new memories with their companions and loved ones. To be a part of their journey is a wonderful privilege.'

Andrew Vernon
Andrew VernonJob Title:Deputy ManagerJoined: 2024

Deputy Manager, Andrew Vernon, at Crispin Court Care Home, has recently joined the Avery group. Having now been in his role for the last eighteen months, he brings with him over 25 years of professional experience in adult social care and health. His career began within Staffordshire County Council, where he worked as a Social Care Assessor, specialising in complex needs assessments, multidisciplinary care planning, and the integration of health and social services. During this time, he has developed a strong foundation in clinical collaboration, safeguarding, and evidence-based practice, ensuring vulnerable adults receive tailored support to maintain their independence, dignity, and quality of life.

In his current leadership role, he takes pride in guiding a dedicated team and fostering a compassionate, high-performing care environment. Andrew is passionate about promoting a culture of excellence through person-centred care, continuous staff development, and outcome-focused support strategies. Andrew’s approach is rooted in reflective practice, professional integrity, and a commitment to driving positive change within the adult care sector, and he is driven to achieve positive life experiences for residents and staff at Crispin Court.

Nicola Hotchkiss
Nicola HotchkissJob Title:Customer Care Advisor- Receptionist.Joined: 2022

Nicola has worked at Crispin Court for 3 years on our front-of-house team. Nicola loves her job as our receptionist; she has a very warm, friendly, bubbly personality. Nicola is very often the first point of contact for our friends, family & visitors, her professionalism is what defines her as a truly exceptional receptionist.

Nicola has many qualities which makes her a true asset to our team, she is also a qualified Dance & Fitness instructor, having taught dance for over 35 years. Nic currently hoists our Friday morning fitness class for our residents, which the residents thoroughly look forward to, It has the best number of attendees, whilst presenting the most fun and laughter.

Nicola is very open-minded; she truly listens to people & has a natural empathy, whilst being compassionate and respectful.

I would best describe Nicola as a fun-loving, outgoing person; her family is extremely important to her as well as her Crispin Court Family.

Debbie Green
Debbie GreenJob Title:Wellbeing CoordinatorJoined: 2021

Debbie is our enthusiastic, outgoing Wellbeing Coordinator who has worked at Crispin Court Care Home since 2021, organising all the activities, planning outings and bringing fun and enjoyment to our residents every day.

She manages the wellbeing team, ensuring that our residents' lives are both enriched and meaningful. She brings a talent for brightening the day and making you laugh and smile within minutes of being in her company.

Debbie and her team aim to provide our residents with the opportunity to learn new skills and take on new hobbies to expand their horizons. Debbie will regularly consult with residents and families to encourage new ideas to add to the activity program & promote participation.

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