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- Crispin Court Care Home - Avery Healthcare







Crispin Court Care Home, located in Staffordshire, stands among eight Avery Healthcare homes in the county. Acknowledgements of its exceptional facilities and services come from residents and their families and the Care Quality Commission, which has recognised it as Outstanding (May 2020).
Situated on Stone Road, north of the town centre and easily accessible from the M6, Crispin Court has a highly trained care team who offer quality retirement living, residential...
Care Provided by Crispin Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Stairlift
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special offer, Permanent residency only, starting at £1250.00 per week
The price(s) shown are provided by the care home. Contact Crispin Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Crispin Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Tracey Williams(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (58)
- Couples/Companion Rooms (6)
Parking
- Free parking available
Crispin Court Care Home - Avery Healthcare Reviews (121)
Crispin Court Care Home - Avery Healthcare has a Review Score of 9.9 (9.928) out of 10, based on 23 reviews in the last 2 years.
Over all time Crispin Court Care Home - Avery Healthcare has 121 reviews.
My mum stayed at Crispin Court Care Home for respite, she really loved it and can't wait for her next stay.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We are delighted to hear that your mum enjoyed her respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. We look forward to welcoming her back on her next visit. Best wishes.
Wonderful home, staff cannot do enough for my mum. The home is magnificent and the food is very nice. She really likes staying here, the next best thing to home.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team, since being a part of our loving care community, giving you and your family...
Made to feel at home. Staff very good and helpful. Both day and night staff are good. A wonderful home and staff.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your feedback is much appreciated. Best wishes.
My mother-in-law moved into Crispin Court on a crisp winter's morning for a period of respite over the Christmas period. The warm welcome from everyone she met from the first step into the reception made her feel at home - the care team, the housekeeping team, the pink ladies, the reception team, home management and all the back office have made her so welcome. It's as though she's been there forever. Her health and well-being has improved immensely including her social interaction, activities and trips out, that has given her confidence to interact further with others. It is clearly evident that her weight has increased in just such a short period, and she is eating/enjoying not only the meal times but the company of others. Our heartfelt thanks to all at Crispin Court for their high-quality care and love shared with her plus us as her family and she looks forward to returning very soon for a longer stay.
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing 5-star rating. We are delighted to hear that your mother-in-law enjoyed her respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you...
Everything is done for you, wonderful home. Enjoying my stay, staff are great.
Thank you for reviewing Crispin Court Care Home. It is a true pleasure to care for you and to have you as part of our care community. We are delighted to hear that you are enjoying your time whilst residing at Crispin Court. I will pass on your positive feedback to the rest of our team. Best Wishes.
All staff were very welcoming and helpful. They were very conscientious about medication. I was very grateful that a member of staff arranged a hospital appointment for me and another member of staff accompanied me to the appointment. The activities that did take place were excellent.
Thank you for taking the time to review Crispin Court Care Home in Stafford. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is also nice to hear that...
Thank you so much for making my wife's 80th birthday such a success and making her feel special. As her husband and essential carer, you make me feel special too! She has improved and stabilised in the year and a bit she has been at Crispin Court Care Home. The care, the staff and the facilities are so good and everyone tries so hard to make us happy. Keep up the good work!
Thank you for taking the time to review Crispin Court Care Home in Stafford and for your amazing five-star review. We are delighted to hear that your wife's 80th birthday was such a success and she thoroughly enjoyed her special day. It was a pleasure to celebrate with her in the loving care...
I've enjoyed my stay very much.
Thank you for reviewing Crispin Court Care Home in Stafford. It was a pleasure to care for you during your stay with us. You are welcome back anytime should you need it. Best wishes.
Many thanks indeed from me!
Thank you for taking the time to review Crispin Court Care Home In Stafford and for your amazing five-star rating. Your feedback is truly invaluable to us and our staff team, who go above the standards on a daily basis to provide an exemplary level of care. Thank you for your kind words, I will be sure to pass them on to the rest of the staff team. Best wishes, Rachel.
Very nice time.
Thank you for taking the time to review Crispin Court Care Home. We are delighted to hear how satisfied you are with our home; it is a true pleasure to have you living with us in the loving care community that we create. Best wishes.
Mum was a resident at Crispin Court Care Home for nearly two years. My sister and I have almost finished settling Mum's affairs and have been reflecting on her life at Crispin Court She soon settled in and thoroughly enjoyed every aspect of life in her new home. Sadly Mum died at the end of last year. We cannot fault the end of life care given to Mum. The support and advice given to us by the whole team at Crispin Court was excellent. The guidance given by the deputy manager (now the manager) was most thoughtful and comforting. We have much to be thankful for.
In addition to the facilities, we found the staff to be helpful and caring. The food was good and there were plenty of activities put on for the residents.
We made a good choice!
Thank you for taking the time to review Crispin Court Care Home and for your amazing five-star review. We are delighted to hear such kind words about our home and the staff; our housekeeping team take great pride in keeping the home clean and welcoming for our residents/visitors alike. The...
Lovely home, I am so happy here - Crispin Court Care Home is wonderful. I am very lucky.
Thank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. We are so delighted to hear how happy/settled you are in the loving care community that we create. Best Wishes.
At Crispin Court residents are treated with respect and dignity. Nothing is too much trouble and they always go that extra mile when faced with new unique challenges. Their approach is very personable and individualised. It is a special place and the Crispin magic is well deserved for their outstanding CQC inspection rating.
Thank you for taking the time to review Crispin Court Care Home and for your amazing 5-star review. Your kind words about our home and the staff team are truly invaluable to us, we are delighted to hear how satisfied you are with the exceptional level of care your loved one is receiving, giving you and your family the peace of mind you deserve. Best wishes, Rachel
The home is great, very clean, staff are all so kind and caring - they seem to know all their residents. I have witnessed so much kindness and compassion from them all. Special mention to the customer services manager; she goes above and beyond. Thank you so much, Crispin Court, my mum is so happy with you.
Thank you for the fabulous comments; it is lovely to know that the staff at Crispin Court are valued for their work. Every department continues to amaze me. I will pass on your special mention to our wonderful Customer Service Manager as she will be delighted to receive the amazing feedback. Looking forward to meeting you soon. Take care.
My aunty stayed at Crispin Court in October and loved every second. She wants to return in the future as a possible permanent resident.
My mum stayed at Crispin Court for two weeks. It's a wonderful home and she really loved it and treated it as a holiday. Already booked for 2021.
Thank you for taking the time to review Crispin Court Care Home. We are really pleased to hear that your Mum enjoyed her stay with us and has booked a return stay. Our staff team always ensure the residents are made to feel welcome and part of the loving community we create. Best wishes Rachel.
Crispin Court is a wonderful place, my wife is so very happy. We are very lucky to have a home like this in the area. Well done!
Thank you for taking the time to review Crispin Court Care Home and for your lovely feedback. We are glad to hear how well your wife has settled into the loving community that we create. Your kind words are truly invaluable to us and our staff team will be delighted to hear this. Best wishes Rachel.
My mum is staying at Crispin Court, she extremely enjoys it there, connecting with other residents, she feels carers are lovely and always helpful, nothing is too much trouble for the staff when asked.
Thank you for taking the time to review Crispin Court Care Home and for your lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes Rachel.
All staff very helpful. Good facilities.
Thank you for reviewing Crispin Court Care Home. Our staff team go above and beyond for each resident to ensure that they feel safe and welcome. We are delighted to hear how satisfied you are and that you feel at home here. Kind Regards, Ryan.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 May 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Crispin Court Care Home - Avery Healthcare.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 16 Jun 2025Recipient: Crispin Court Care Home - Avery Healthcare
- 31 Jan 2025Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Crispin Court Care Home - Avery Healthcare.
Meet the Team (6)

Tracey Williams, Crispin Court Home Manager.
Tracey joined the Avery Group in 2018 as Home Manager to Hempstalls Hall for 6 years before starting a new venture as Home Manager to our 'Out Standing' home; Crispin Court in Stafford in June 2024.
Tracey's background started within the care sector for Stoke on Trent Council before moving into the private care sector. She has a wealth of experience working with the elderly, dementia care & mental health spanning over 36 years within the care industry.
Tracey is extremely passionate about being able to provide our residents with high quality, person centred care by encouraging the right to personal independence & personal choice. This is possible through supporting residents to live as independently as they wish, and provide opportunities to enhance their quality of life by providing a comfortable, safe, supported and well lead luxurious environment in which to live in.
Tracey is very passionate about our residents having the same rights to facilities and services in the surrounding community as any other citizen, believing that getting older doesn't mean you give up what you enjoy.
Tracey works very closely with her Crispin Court team. She has developed strong relationships and insists on delivering an excellent service through empower her staff to achieve the very best out of their work performance.
Should you wish to visit our beautiful home to meet Tracey & the team,please call the team, where we very much look forward to meeting you.

Claire has over 20 years of experience in the care industry, primarily working as a senior carer in care homes. Claire joined the team at Crispin Court back in 2016. She started working nights as a senior carer before she was promoted to team leader on days. Claire wanted a new challenge back in 2021 and was offered the position of home administrator.
Claire supports the Home Manager with payroll, contracts for staff and residents, recruitment, and she deals with the finances. If you have any questions regarding finances, Claire is happy to help.

Having an extensive client customer care background, of over 30 years, Tara previously worked for Social Services for 8 years prior to moving to the Avery private healthcare sector.
As the CLM, Tara oversees the Front of House Team and works very closely with the Home Management Team. She is committed to delivering the highest standard of service to every new, and existing, client whilst maintaining professionalism, and empathy, which is tailored to the individual.
Tara says; 'It is a pleasure, and a privilege, to be part of the Crispin Court family. You can tell instantly what good care provision looks like, and I fully appreciate how much trust an individual bestows in us when they make Crispin Court their home. Our Team is dedicated to providing the very highest standards of care, encouraging our residents to create new memories with their companions and loved ones. To be a part of their journey is a wonderful privilege.'

Deputy Manager, Andrew Vernon, at Crispin Court Care Home, has recently joined the Avery group. Having now been in his role for the last eighteen months, he brings with him over 25 years of professional experience in adult social care and health. His career began within Staffordshire County Council, where he worked as a Social Care Assessor, specialising in complex needs assessments, multidisciplinary care planning, and the integration of health and social services. During this time, he has developed a strong foundation in clinical collaboration, safeguarding, and evidence-based practice, ensuring vulnerable adults receive tailored support to maintain their independence, dignity, and quality of life.
In his current leadership role, he takes pride in guiding a dedicated team and fostering a compassionate, high-performing care environment. Andrew is passionate about promoting a culture of excellence through person-centred care, continuous staff development, and outcome-focused support strategies. Andrew’s approach is rooted in reflective practice, professional integrity, and a commitment to driving positive change within the adult care sector, and he is driven to achieve positive life experiences for residents and staff at Crispin Court.

Nicola has worked at Crispin Court for 3 years on our front-of-house team. Nicola loves her job as our receptionist; she has a very warm, friendly, bubbly personality. Nicola is very often the first point of contact for our friends, family & visitors, her professionalism is what defines her as a truly exceptional receptionist.
Nicola has many qualities which makes her a true asset to our team, she is also a qualified Dance & Fitness instructor, having taught dance for over 35 years. Nic currently hoists our Friday morning fitness class for our residents, which the residents thoroughly look forward to, It has the best number of attendees, whilst presenting the most fun and laughter.
Nicola is very open-minded; she truly listens to people & has a natural empathy, whilst being compassionate and respectful.I would best describe Nicola as a fun-loving, outgoing person; her family is extremely important to her as well as her Crispin Court Family.

Debbie is our enthusiastic, outgoing Wellbeing Coordinator who has worked at Crispin Court Care Home since 2021, organising all the activities, planning outings and bringing fun and enjoyment to our residents every day.
She manages the wellbeing team, ensuring that our residents' lives are both enriched and meaningful. She brings a talent for brightening the day and making you laugh and smile within minutes of being in her company.
Debbie and her team aim to provide our residents with the opportunity to learn new skills and take on new hobbies to expand their horizons. Debbie will regularly consult with residents and families to encourage new ideas to add to the activity program & promote participation.
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