Crispin Court Care Home - Avery Healthcare

385a Stone Road, Stafford ST16 1LD
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9.8 109 Reviews
  • Crispin Court Care Home - Avery Healthcare, Stafford
Crispin Court Care Home, located in Staffordshire, stands among eight Avery Healthcare homes in the county. Acknowledgements of its exceptional facilities and services come from residents and their families and the Care Quality Commission, which has recognised it as Outstanding (May 2020).

Situated on Stone Road, north of the town centre and easily accessible from the M6, Crispin Court has a highly trained care team who offer quality retirement living, residential care, respite care and dementia care.

Under the leadership of an experienced local manager known for establishing thriving care communities in the Stafford area, Crispin Court distinguishes itself with an inclusive and engaging atmosphere. The care home takes a holistic approach to elderly care, and couples or companions are warmly welcomed to continue their care journey together.

Crispin Court's amenities include two cafés, a cinema equipped with surround sound and comfortable armchairs, a library on every floor and a piano lounge. The residents' bedrooms are spacious and feature convenient walk-in wet rooms, flat-screen TVs and DVD players. The home has its own cinema room, hair salon and more. There is ample space for personal keepsakes, photos and ornaments.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Stairlift
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1743

Special offer, Permanent residency only, starting at £1250.00 per week

These prices are only a guideline, please contact Crispin Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)

Good to Know

Person in charge

  • Tracey Williams (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (6)

Parking

  • Free parking available

Crispin Court Care Home - Avery Healthcare Reviews (109)

Total of 109, showing 61-80
9.8

Crispin Court Care Home - Avery Healthcare has a Review Score of 9.8 (9.780) out of 10, based on 21 reviews in the last 2 years. Over all time Crispin Court Care Home - Avery Healthcare has 109 reviews.

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  • 97
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Review from Jones D (Son of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mom broke her hip at the beginning of lockdown, so we had to find somewhere safe for her to stay to see her through her recovery. Despite having experienced isolation within the home for most of her time there to date and her not being able to see her loved ones, Mom's experience, as well as ours,
has been exemplary. Staff display amazing professionalism and a caring attitude at all times, whilst paying lots of attention to detail. Additionally, we have really appreciated that in recent weeks, we have been able to "within the guidelines" and adhering to social distancing, have 15/30 minute visits with Mom outside. This has made the world of difference to Mom, to such a degree she has decided to stay there permanently. Well done to all at Crispin Court, we will always be grateful to you for seeing Mom through this very difficult time.

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Review from Stephanie O (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During these most worrying of times and with all of the media coverage of the crisis in care home, I will forever be grateful that Mum is receiving such outstanding care at Crispin Court. It is extraordinarily difficult to have no personal contact with a lady of 96 with underlying health conditions,
yet all staff at Crispin Court do their utmost to keep me informed about her well being. I receive regular photographs and short film extracts on a regular basis, along with newsletters and WhatsApp calls. Staff are well equipped with PPE and do all that they can to minimise the potential depersonalisation of approach whilst wearing this. Their humour, friendship and genuine care for Mum is evident and the regular updates from the manager are honest and clear. Mum is having a much better social life that am I at the moment, with Mocktail parties, VE Day celebrations and other socially distanced celebrations in beautiful surroundings. My thanks to all staff there.

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Review from Sue M (Daughter of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Crispin Court for over 12 months and from the moment of our first visit, we felt welcomed into the Crispin Court family - for that is how it felt. My sister and I are very pleased with the care and respect given to our mum by ALL members of staff, also Mum is constantly telling
us how wonderful the staff are. The home's approach to maintain the spirit and safety of both the staff and the residents during the current COVID19 crisis has been wonderful, we applaud and thank them all for their hard work. Both my sister and I feel reassured that our mum is safe and is being very well cared for and thus would recommend a visit to Crispin Court to anyone who is seeking a care home for a loved one.

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Review from Richard C (Brother of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial meetings with the admin team, through to day to day dealings with care staff, I have been very impressed with the professionalism as well as compassion displayed by every member of staff at Crispin Court. I rest assured that my nearest and dearest are in the best place, safe and cared
for.

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Review from Sonia N (Private Carer of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Crispin Court is a very well designed residential care home. The Manager and Staff work hard at ensuring the needs of their residents are being met. A large emphasis on person-centred care and well-being. “Avery” promote Care with a difference.
From my own personal experiences of Crispin Court, you’ll
need to look no further if you're looking for respite care or permanent care for your loved one. I would have no hesitation in recommending.

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Review from A M (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Crispin Court only a short while, but I know she was really happy in there. Words cannot express how lovely and caring every single one of the staff was. They could not do enough for my mum. I would highly recommend Crispin Court to friends and family if they needed care.

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Review from J S (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident here for more than a year now. He is very happy and settled.
I have always found the staff very kind, professional, caring and understanding.
They always seem to treat dad with the utmost respect, dignity and have much empathy.
Management has been most helpful.

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Review from N L (Son of Resident) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 18 months. It costs, that's the system we have at the moment! However, look at the other homes in the area and compare. Mum was left vulnerable in May 18 and I searched Stafford for a safe and comfortable place for her as she has dementia. The well-being staff, separate from
the carers, really helped mum through the traumatic first months after losing her home. She's fine how she is, 'within her bubble', so loves the talking with other residents and staff. She goes on every trip she can. Gets involved with most activities, three a day! Her mealtimes, which are set up as events, are again something she looks forward to and the caring staff make a fuss. Mum has some of her own furniture which made her feel better.
The new manager is very helpful as are all the staff, starting from the minute you walk in from the dedicated reception staff.

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Review from Lajos T (Friend of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The building is very clean and the carers are nice and friendly. The residents seem to enjoy living here and are happy with the food and other services. The place has a very pleasant atmosphere.

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Review from Derek C (Son of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well maintained home. The staff were polite and obliging.

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Review from J H (Friend of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant and clean home. The residents are very happy and well looked after and there are lots of activities for the residents to take part in.

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Review from Joseph F (Relative of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Crispin Court has consistently provided a high standard of care across changing needs while respecting personal preferences. The staff work together well to achieve this and are always attentive. It is a very comfortable place to live.

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Review from J B (Friend of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Walking into this care home is more like walking into a five-star hotel. Everything is so well laid out and spotlessly clean. The staff are very pleasant and helpful and well-liked by the residents, which I think speaks for itself. There is also a wide choice of meals and I believe the chefs excel themselves.

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Review from E K (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Crispin Court is one of the best care homes that I have been to. The staff are all very friendly and they supported my dad and myself and my siblings through what was a difficult time when mum passed away unexpectedly.

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Review from D L (Cousin of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice home.

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Review from Pat M (Respite Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently stayed at Crispin Court for a period of a month following major surgery. I highly recommend it as a place to stay for respite care and have no doubt that my time there accelerated my recovery. The home provides comfortable well-furnished rooms, a lovely selection of delicious meals, has an
excellent team of carers and offers efficient support in all the necessary housekeeping tasks. Although I chose to rest quietly, there was a wide range of activities on offer for those who would like that. Overall, nothing was too much trouble, and it was a happy and immensely healing stay. I highly recommend this care home.

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Review from Nicola W (Daughter of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very nice home, Mum very happy here. Staff are so lovely, great value for money. Should be more expensive, but glad it's not.
Thank you Crispin crew.

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Review from M B (Friend of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring atmosphere, staff always welcoming and very polite.

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Review from Wayne M (Son of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and tidy, friendly staff.
Lovely home.

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Review from Elizabeth D (Resident) assisted by family/friend published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy my stay here. Very nice place.

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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Crispin Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Crispin Court Care Home - Avery Healthcare is calculated as follows: ( (221 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 250 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Crispin Court Care Home - Avery Healthcare is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (15)

Meet the Team (4)

Tracey

Tracey Williams

Job Title: Home Manager

Joined: 2024

Tracey Williams, Crispin Court Home Manager.


Tracey joined the Avery Group in 2018 as Home Manager to Hempstalls Hall for 6 years before starting a new venture as Home Manager to our 'Out Standing' home; Crispin Court in Stafford in June 2024.


Tracey's background started within the care sector for Stoke on Trent Council before moving into the private care sector. She has a wealth of experience working with the elderly, dementia care & mental health spanning over 36 years within the care industry.


Tracey is extremely passionate about being able to provide our residents with high quality, person centred care by encouraging the right to personal independence & personal choice. This is possible through supporting residents to live as independently as they wish, and provide opportunities to enhance their quality of life by providing a comfortable, safe, supported and well lead luxurious environment in which to live in.


Tracey is very passionate about our residents having the same rights to facilities and services in the surrounding community as any other citizen, believing that getting older doesn't mean you give up what you enjoy.


Tracey works very closely with her Crispin Court team. She has developed strong relationships and insists on delivering an excellent service through empower her staff to achieve the very best out of their work performance.


Should you wish to visit our beautiful home to meet Tracey & the team,
please call the team, where we very much look forward to meeting you.

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Claire Baker-Grujich

Job Title: Home Administrator

Joined: 2016

Claire has over 20 years of experience within the care industry, working mainly as a senior carer within care homes. Claire joined the team at Crispin Court back in 2016, she started working on nights as a senior carer before she was promoted to team leader on days. Claire wanted a new challenge back in 2021 and was offered the position as home administrator.
Claire supports the Home Manager with payroll, contracts for staff and residents, recruitment and she deals with the finances. If you have any questions regarding finances, Claire is happy to help.

Tara

Tara Blurton

Job Title: Client Liaison Manager

Joined: 2016

Tara has worked for Crispin Court since the home was established in June 2016.
Having an extensive client customer care background, of over 30 years, Tara previously worked for Social Services for 8 years prior to moving to the Avery private healthcare sector.


As the CLM, Tara oversees the Front of House Team and works very closely with the Home Management Team. She is committed to delivering the highest standard of service to every new, and existing, client whilst maintaining professionalism, and empathy, which is tailored to the individual.


Tara says; 'It is a pleasure, and a privilege, to be part of the Crispin Court family. You can tell instantly what good care provision looks like, and I fully appreciate how much trust an individual bestows in us when they make Crispin Court their home. Our Team is dedicated to providing the very highest standards of care, encouraging our residents to create new memories with their companions and loved ones. To be a part of their journey is a wonderful privilege.'

Andrew

Andrew Vernon

Job Title: Deputy Manager

Joined: 2024

Deputy Manager, Andrew Vernon, at Crispin Court Care Home, has recently joined the Avery group. Having now been in his role for the last eighteen months, he brings with him over 25 years of professional experience in adult social care and health. His career began within Staffordshire County Council, where he worked as a Social Care Assessor, specialising in complex needs assessments, multidisciplinary care planning, and the integration of health and social services. During this time, he has developed a strong foundation in clinical collaboration, safeguarding, and evidence-based practice, ensuring vulnerable adults receive tailored support to maintain their independence, dignity, and quality of life.


In his current leadership role, he takes pride in guiding a dedicated team and fostering a compassionate, high-performing care environment. Andrew is passionate about promoting a culture of excellence through person-centred care, continuous staff development, and outcome-focused support strategies. Andrew’s approach is rooted in reflective practice, professional integrity, and a commitment to driving positive change within the adult care sector, and he is driven to achieve positive life experiences for residents and staff at Crispin Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crispin Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Crispin Court Care Home - Avery Healthcare has an Enhanced Service - more info.