Eothen Homes

1 Miller Way, off Station Road, Wallsend NE28 8EL
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Top 20 carehome certificate
10 108 Reviews
  • Eothen Homes, Wallsend
Eothen Homes - Wallsend provides an innovative model of care in which a person's quality of life is considered to be the home's main priority. Staff focus on promoting independence and well-being while delivering relationship-centred support to residents with dementia, their families and friends.

The home is split into several households, each with their own kitchen, dining room and lounge areas, while residents at the home have access to spaces where they can enjoy hobbies and activities.

Staff at the home are not required to wear uniforms and work in their designated households, supporting the people living there.

The home has its own large outdoor areas with a special reminiscence areas and an old-style touring caravan to evoke memories of holidays in the past. Residents can also enjoy a sensory garden with birds, animals and plants.
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Care Provided by Eothen Homes

Type of Service

    Residential Home
  • For a maximum of 64 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1260
  • Self-Funded Residential Dementia Care: from £1260
  • RESPITE Self-Funded Residential Care: from £1386
  • RESPITE Self-Funded Residential Dementia Care: from £1386

These prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements.

Contact Eothen Homes to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Eothen Homes to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christine Henderson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Eothen Homes Reviews (108)

10

Eothen Homes has a Review Score of 10 (9.971) out of 10, based on 38 reviews in the last 2 years.
Over all time Eothen Homes has 108 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Eothen Homes
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Review from Sharon D (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is in your Wallsend Care Home. It is absolutely beautiful staff are amazing with her. It is spotlessly clean and a lovely bedroom. Mam has settled in well, and we have no problems with anything. They let me know if Mam needs her pull ups or toiletries. It looks like a 5* hotel and not a care
home.
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Review from John G (Son-in-law of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam in law is well looked after in this care home. It is a beautiful place, not like any home I've seen before.
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Review from Robert B (Son-in-law of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is wonderful, friendly and caring staff who care for the residents in a way that can not be any better. Before mum was admitted, we viewed other homes, but found this to be the best. Nowhere else is this good.
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Review from Susan B (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home in Wallsend is outstanding, the staff are brilliant and go above and beyond to care for my mam.
Nothing is a problem, for them, mam is very happy here. I would not want her anywhere else. This place is spotlessly clean. This is more like a hotel than a care home.
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Review from Stephen D (Son of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After looking at other care homes found this home by far the best. Care staff are all great. Can't do enough for my mam. Care home is like a hotel, lovely. Mam loves food, everything clean, bedroom lovely, staff always happy and polite. Always activities on for Mam. They make sure Mam has fluids and
medication, can not fault this facility enough.
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Review from Sue C (Wife of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very grateful for Simon's place at Eothan. He is settled and calm in himself, very well supported by staff who know him well and gently encourage him to make choices and remain independent where he can. The fact that residents can go freely throughout the building and into the garden is a very
positive aspect of the excellent care offered ( the only locked door is the main exit to the car park).
His bedroom is beautiful; spacious and airy with its own ensuite.
Activities in Simon's house hold are imaginative and fun. It was good to know he joins in enthusiastically.


Staff always greet the family and are easy to approach. Our experience has been that any queries or concerns are addressed immediately.


Christine, the manager, is excellent.

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Review from Elaine T (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eothen Care Home, Wallsend,, has quite simply, taken over the care of our beloved mam, when we could no longer give her the level of care she needed. Our family is truly thankful we were able to place her there, as it is a much sought after establishment. Its reputation precedes it, and rightly so.
It is a beautiful home whose ethos is rooted firmly in the happiness of its residents.


It will be two years this coming April, since our mam has lived at Eothen, and we can tell that she is loved and very well cared for. It is an easy going atmosphere where all residents have the freedom to move around at their leisure, whilst being monitored at the same time. The staff and management are lovely and very approachable, nothing is too much trouble for them.


I feel that special bonds have been forged between my mam, our family and all staff. We all feel very comfortable with each other. It is, after all, my mam's home now.

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Review from Nicola S (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the staff at Eothen Homes enough, their dedication, compassion and kindess towards all the residents is second to none. When we took the decision to place Mum in residential care it was one of the hardest things my brother and I had to do, as you worry are you doing the right thing. My
Mum has now been living at Eothen for the last 2 years and the change in her is unbelievable. You can see and feel that the staff really care about the job they do, they treat all residents with dignity and really take the time to get to know everyone's individual needs and see that they are met. They have not only been there for my Mum but also for myself and my brother, their professionalism knows no bounds. I can say without a doubt I would highly recommend Eothen Homes Wallsend to anyone looking for residential care. I cannot thank the staff enough for the care they have given to my Mum.
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Review from Hazel H (Niece of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visit my aunty Kath every week always made welcome by the amazing friendly staff
Nothing is a problem to them
Lovely how it makes me feel at home
Home is always nice and clean
Would recommend it to anyone
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Review from Mandy K (Sister of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at this care home for over a year now and the care she is receiving is excellent. The management and staff are all very helpful and approachable. I was very upset knowing my sister had to move into full time care, however, from the initial visit I felt supported by everyone I met.
I know my sister is safe and cared for and settled in her new home.
The home itself is always clean and well maintained. The garden areas are also very well maintained and a lovely place to go for a walk or sit outside when the weather is good. Since being in the home my sister has taken part in various activities as well as several trips out too which she has enjoyed. I am very grateful to all the team at Eothen Wallsend for the care and ongoing support they provide.
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Review from Heidi S (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at Eothen for a year and I can confidently say the home and staff are absolutely lovely. They make both me and my mum feel very welcome. I can't fault it. Thankyou for everything you do for us.
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Review from Cliff S (Partner of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has now been in this wonderful care home for 3 years. I visit every day if I can. I feel that the care home is extremely well managed. The premises and grounds are maintained to a high standard. Catering is also to an extremely high standard. Staff, in addition to being professional are caring
and treat residents with respect and dignity, morning and afternoon entertainment for residents is varied and great fun.
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Review from David S (Son of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful and well maintained gardens greet you upon arrival. The reception is clean and well presented together with a friendly welcome. Upon entering the home itself it always has a fresh smell and not unpleasant aromas. The lifts are also clean and fresh which is most pleasing. The rooms are well
fitted out and have all the needs that you would expect to find in any comfortable living space. The bathroom and shower are cleaned daily and the litter bin is emptied daily too. The staff are friendly, loving and caring. They constantly supply drinks to everyone. The activity planning is excellent and is issued on a weekly basis covering a wide selection of activities to keep mind and body engaged. Overall, a very pleasant environment.
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Review from Tracey T (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Eothen Homes enough for the care and support they have not only given my mam, but to us as family, in what is a very emotive and difficult time. It is never easy to make the decision to move someone from their home into residential care, especially when they don't recognise they need
that extra help and whilst we knew it was the right decision for her, it was hard for us as a family to watch her initially struggle with it all. From the first enquiry, through to my mam going in, the staff have been brilliant and they could not have been more supportive and caring if they tried. It is obvious they are experienced and genuinely care about the people and the service they provide; they recognise that one size does not fit all and as a family we can see the positive changes. My mam is eating again, looking more like her old self and it is down to how they have navigated the situation with encouragement, dignity, humour and care. I couldn't be happier with the choice we made
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Review from Gillian R (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are absolutely amazing. Thoughtful, caring and very attentive and attend to my dad's needs with dignity and compassion. The rooms are immaculate and secure, there are plenty of activities on offer and well-being exercises if my dad wishes to participate. The food on offer is top quality. Can
not thank the staff and management enough for the care of my dad.
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Review from Andrea C (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam moved into Eothen Homes on 20/03/25 - a day in my mind I will never forget. Without a doubt, this was emotional and upsetting - that said, the decision had to be made and the staff there supported this with compassion, understanding and real empathy. All of them deserve thanks and appreciation
from me, my husband and my dad, as without them, I don't know how we would have moved on. They are all like friends now when we visit, and nothing is too much for them. Thank you!
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Review from Jane T (Sister of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home.My sister had been here 6 months now and has settled very well.
The staff are exceptional,all members from the cleaners, the odd job men,carers and management are so dedicated they go above and beyond with what they do.
Keep up the fabulous work
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Review from Lee S (Son of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review of eothen homes I couldn't have asked anymore what a lovely place for my mother rob looked after ,the staff & management are lovely people ,very caring ,kind&professional .the building is extremely clean inside & out
There is also great level of security to which is reassuring
But again
I couldn't praise the staff enough for looking after my mam so well x
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Review from Suzanne T (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has Alzheimers and has been at Eothen just over 6 months. I am over the moon with how Mum has settled in. I can't praise the whole Eothen team enough.
We had an extremely difficult start and first few months. The team helped me and my sister manage one of the most difficult periods of our
lives with compassion, patience and some much needed humour. From the start, we have been listened to and been part of decision making.They have excelled in finding what works best for Mum and involving us.
The most wonderful thing is to see Mum now. She has blossomed. Before she came into Eothen she had become almost nocturnal, was asleep most of the time, couldn't manage her personal hygiene and had lost interest in most things. It was extremely distressing.
Now at Eothen, Mum smiles whenever I see her and is always up, clean and dressed. She gives me huge hugs and is the happiest and healthiest I have seen her in years.
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Review from A B (Partner of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has been in Eothen for 14 months since when her dementia and associated issues have progressed. All the staff know her by name even when she is not in their immediate locality or direct care. The residents are able to walk around the whole house (over 2-3 floors) and grounds without the risk
of moving outside the safety and security of the home such that it can take time to locate her! Whilst she is able to partake, I continue to take her to attend her 'hobby' interests which can often mean we return late in the evening (10pm ish) when staff numbers are naturally reduced but this has never caused any issues and she is always greeted with a smile and a chat whilst she has a cup of tea. As her health issues deteriorate, I am being kept fully informed and receiving helpful advice. The activities are varied and all are encouraged to take part (some more successfully than others but always with much help and laughter from the carers involved.)
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Current Review Score: 10.0 (9.971)

Overview of Review Score

The Review Score of 10 (9.971) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.971 for Eothen Homes is calculated as follows: ( (440 Excellents x 5) + (13 Goods x 4) ) ÷ 453 Ratings = 4.971
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Eothen Homes

What types of Care is Eothen Homes registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eothen Homes have?

There are 64 Single Rooms.

What are the Facilities & Services at Eothen Homes?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eothen Homes to the centre of Wallsend?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eothen Homes to verify any information. View our terms and conditions. Eothen Homes has an Enhanced Service - more info.