Eothen Homes - Wallsend

1 Miller Way, off Station Road, Wallsend NE28 8EL

Eothen Homes - Wallsend, Wallsend, Tyne & Wear
Eothen Homes - Wallsend, Wallsend, Tyne & Wear
Eothen Homes - Wallsend, Wallsend, Tyne & Wear

Eothen Homes - Wallsend provides an innovative model of care in which a person's quality of life is considered to be the home's main priority. Staff focus on promoting independence and well-being while delivering relationship-centred support to residents with dementia, their families and friends.

The home is split into several households, each with their own kitchen, dining room and lounge areas, while residents at the home have access to spaces where they can enjoy hobbies and activities.

Staff at the home are not required to wear uniforms and work in their designated households, supporting the people living there.

The home has its own large outdoor areas with a special reminiscence areas and an old-style touring caravan to evoke memories of holidays in the past. Residents can also enjoy a sensory garden with birds, animals and plants.

Group: Eothen Homes Ltd

Person in charge: Judy Mattison (Manager)

Local Authority / Social Services: North Tyneside Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 52

Rooms with ensuite WC: 52

Weekly Charges Guide: Personal Care Single £827 – £910 (These prices are only a guideline, please contact Eothen Homes - Wallsend to find out the exact price for your requirements.) (These prices are only a guideline, please contact Eothen Homes - Wallsend to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Eothen Homes - Wallsend: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Eothen Homes - Wallsend has a Review Score of 9.8 (9.782)

The Review Score of 9.8 (maximum of 10) for Eothen Homes - Wallsend is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Eothen Homes - Wallsend in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Eothen Homes - Wallsend is calculated as follows: ( (99 Excellents x 5) + (9 Goods x 4) ) ÷ 108 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.865 Points relating to the number of positive Reviews for Eothen Homes - Wallsend is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 9 Reviews ÷ 10.4 Target = 0.865

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Eothen Homes - Wallsend?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Eothen Homes - Wallsend

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Nephew of Resident/Service User
    1

My mam received excellent care from both day and night staff in the 12 weeks she was in Eothen, especially in her final days.
The food was fantastic.
Coming into the home unannounced on the day mam died (4.50am) I was touched to find the carer sitting in a chair next to mam's bed, holding her hand.
It is something I will find comfort from for many a day.

How likely would you be to recommend Eothen Homes - Wallsend? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved into Eothen Homes at Wallsend in January 2017 at the age of 101 and lived there until she passed away in June 2017.
During her stay at Wallsend, I witnessed a level of care and kindness from all the staff to my mother which was far beyond my hopes and expectations and made my mother so happy.
Her stay was in one big happy family and those happy days will remain in my memory for ever.

How likely would you be to recommend Eothen Homes - Wallsend? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has flourished with social interaction and the care provided by the staff. She has been treated with dignity, respect and love during her respite visit.
Given the above she will be hopefully admitted full time soon

How likely would you be to recommend Eothen Homes - Wallsend? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a fantastic care home. My aunt loved it from the first moment she moved in. The staff are friendly, caring and helpful. The facilities are second to none. My wife and I have just stayed in the guest room which is of hotel standard and we were treated really nicely by all the staff.

How likely would you be to recommend Eothen Homes - Wallsend? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My Father visited my Mam nearly every day, he was offered lunch, cups of tea and cake every day. My Dad had so much praise and love for the staff in the home and everyone knew my dad. He thought the staff treated my mum with such care, love and kindness and had a piece of mind knowing his wife was taken care of. My Dad suddenly passed away in May 2017 and the amount of staff that turned up at his funeral was amazing, they came on their day off to pay their respects to him. He would have been delighted at all that was there. Our family couldn't thank them enough for the love and support they have given us and I know the extra love they are now giving my Mam. Eothen Home is the most amazing place I have ever been to and the staff are amazing I can't praise them enough, the love they give to all the residents is unbelievable and genuine keep up the amazing work you all do much love to you all.

How likely would you be to recommend Eothen Homes - Wallsend? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Myself and my family have been extremely happy with my mother's care since she went into Eothen Homes Wallsend. The staff are very helpful and caring nothing is too much trouble anytime of the day or night. My mother seems very happy there and is settling in nicely. I hope she will be there for a long time to come.

How likely would you be to recommend Eothen Homes - Wallsend? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Eothen Wallsend is a purpose built specialised care home and person centred planning is top priority at this lovely home. The staff are fantastic and have made the transition for my dad effortless, he has a fantastic rapport with all of them and nothing is too much trouble for them. It's a welcoming environment and the space both inside and outside for the residents is vast, the grounds are as beautiful as the inside. The residents are treated with care and dignity at all times and my dad's needs are met on a daily basis and it is a safe environment at all times. A home from home.

How likely would you be to recommend Eothen Homes - Wallsend? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Eothen Home is a dementia specialist facility. The staff are trained to provide "light touch" care and are especially adept at de-escalating situations before confrontations or agitations occur. Treating residents with dignity is very highly prioritised in all aspects of their care. The staff are patient, loving and kind. The staff are very approachable and deal with concerns very sensitively in a supportive manner. The staff know the residents very well and your strong emotional bonds with them.

How likely would you be to recommend Eothen Homes - Wallsend? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandmother is treated as an individual and the flexible style of care suits her and her transitioning mental state brilliantly. She can eat whenever she wants, walk freely and safely around the large grounds, engage in activities if she wishes and feels a part of a household family again. The home is spotless and the facilities are second to none. The staff understand how to care for the complexities of dementia and I wouldn't hesitate to recommend this home to others.

How likely would you be to recommend Eothen Homes - Wallsend? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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