Farnham Mill Nursing Home is committed to the highest standards of service and care, within a friendly and happy, family-run setting. It specialises in Nursing, Dementia, Parkinson's and End-of-life care. The Home is rated as Good Overall by CQC.
Its aim is to provide the highest level of care for residents, in a dignified and compassionate way. With the best facilities and equipment, in a comfortable home with highly trained, experienced...
Care Provided by Farnham Mill Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Farnham Mill Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
-
Local Authority - NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Woodlands & Hillbrow Ltd
- Private Owned
Person in charge
- Sahlee Epi (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (55)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Visitors welcome, no time restrictions
Parking
- On site parking
Farnham Mill Nursing Home Reviews (205)
Farnham Mill Nursing Home has a Review Score of 9.9 (9.882) out of 10, based on 81 reviews in the last 2 years.
Over all time Farnham Mill Nursing Home has 205 reviews.
Farnham Mill Nursing home is a bright, clean, modern home that is full of light and big spaces in its communal spaces creating a lovely atmosphere when we were able to visit the home. The rooms are of a good size and well maintained. It has a wide and varied programme of activities that residents can enjoy and the activities team is great in maintaining fun and engagement. We were kept updated on Mum's care with regular emails and of her activities with regular photos and a newsletter. We chose Farnham Mill because of the facilities and their nursing expertise with caring for those with a deteriorating memory. Although Mum passed away recently, the nursing staff was caring and sympathetic as well as professional. Although Covid restrictions meant we could not attend Mum in person during peak lockdown, we were able to arrange video meetings through the staff. It was also reassuring to know that there was someone with Mum 24 hours a day in her final days.
Thank you for your kind words and review of Farnham Mill. It was an honour and pleasure to care for your Mother and she will be missed by everyone at the home.
I am so pleased that we chose Farnham Mill Nursing home for my father. The building is modern, bright and purpose-built and the rooms are very comfortable. A lot of thought has gone into the design to make it both homely and stimulating and the owners have thoughtfully invested in technology to entertain and engage the residents. It is the staff, however, who really give the place its soul. They are all, from reception to the kitchen, maintenance, domestic, activities co-ordinators, personal and nursing staff, caring, warm, welcoming, patient and professional. The management team always has time to listen and any issues are dealt with quickly and effectively. They have worked hard to keep the residents safe during the pandemic and staff have often gone above and beyond, making personal sacrifices. Residents have been kept busy and engaged with a brilliant and imaginative range of activities, on a different theme each week. My father is very happy and settled there.
Thank you very much for taking the time to do a review for Farnham Mill. We are so pleased your father is happy and at home.
I have been so impressed with the care my mother has received this year during the Covid crisis. The home is extremely well managed. They have gone to great lengths to facilitate visits from family members. The staff are tremendous. They have made enormous personal sacrifices in terms of seeing their own families in order to minimise the risk of catching Covid 19. The building and gardens are beautifully maintained making it a pleasant environment in which to live.
Your kind review is much appreciated by all of the staff and care team at Farnham Mill. We are pleased you are so happy with the care your mum is receiving.
I went to visit my mother in the home yesterday. As usual, I was greeted warmly and despite the difficulties due to the coronavirus the visit was seamless and went very well. I have always found all the staff to be very professional, courteous and very caring.
Thank you very much for taking the time to do a review for Farnham Mill. We are so pleased you are enjoying your visits to see your mother and you are both comfortable in the Covid-safe surrounding.
It has been lovely to see how much my grandmother has improved since being at Farnham Mill. The communication has been fantastic, especially the weekly activity emails where I can see what my grandmother has been up too, the activities team put so much effort in. Farnham Mill have a lovely heated gazebo for visiting which is such a bonus as I get to visit my grandmother even when the weather isn't great. My grandmother has nothing but good things to say about all the staff, accommodation and especially the food!
Thank you so much for your kind review. We are so pleased your Grandmother is happy at Farnham Mill.
Our experience at the care home was great, and the past 18-months that my auntie had was the best time of her life. The communication with the staff was brilliant, and they supplied her with all she needed the activities/events were enjoyable.
Thank you very much for taking the time to do a review from Farnham Mill. We were honoured to care for your Aunt.
My Uncle loves his room and the communal areas with all the facilities and activities that are provided.
The grounds and gardens are stunning, and he just loves sitting by the living pond watching the wildlife and listening to the sound of the running water.
Sending a heartfelt thank you to everyone at Farnham Mill for everything you do for my Uncle.
Thank you so much for your lovely review. We are glad your uncle loves the home, we are honoured to be able to care for him. All of the staff will be so pleased to hear your appreciation.
They've been fantastic this year against all odds, which has been really appreciated by all.
Thank you very much for taking the time to do a review. I will be sure to pass it on to all the staff who will be thrilled to see it.
Farnham Mill was selected as the ideal home for my parents given that it looked really modern, had large rooms compared with other homes and the management team were so helpful and supportive. My parents moved into the home in August prompted by my father’s deteriorating health. In reflection, we absolutely made the right decision. Mum and dad had been very comfortable at the home receiving the highest standards of care and compassion. As my father’s health deteriorated further, we couldn’t have asked any more from the nursing and care staff as well as the management team, especially in his last weeks. Aside from the superb care that dad received, my mother also received so much support and kindness, which she still enjoys today. I would also like to compliment Farnham Mill on the excellent levels of communication to keep the family fully updated. I would have no hesitation at all in recommending Farnham Mill to any prospective client. Many thanks from the whole family!
Thank you very much for taking the time to do a review for Farnham Mill. All of the staff will be so pleased to read it and see your appreciation.
My father-in-law had a sudden health crisis in late September 2020. He was the main carer for my mother-in-law. My husband and I cared for them both 24/7 for 1 week but saw that we could not continue this long term and that they needed much more care than we had realised. Farnham Mill really 'pulled out the stops' for us and offered my parents-in-law lovely accommodation from the start of October. We have been so impressed with the excellent standards of care, nursing and good humour from every member of staff we have had contact with there. Nothing is too much trouble. Individual attention to the residents' needs is second to none. Especially impressive is their investment of effort, time and money to keep all their homes Covid 19 free and in establishing and refining the safest possible means of virtual/distanced 'visiting'. Buildings are important, but it is the warm and caring Farnham Mill staff who make it a safe and caring home. A big thank you to all the staff.
Thank you very much for taking the time to do a review. All of the staff at Farnham Mill will be pleased to see it and do really appreciate it.
The change in Mum since she came to live at Farnham Mill is life-changing. From a frightened confused lady to how she is today is incredible and is all due to the full-time care and kindness of all the staff and the stimulation of all the different things on offer in a beautiful home, it is wonderful to see her so contented and happy. It has given us peace of mind to see that she is now living her life and not just existing. The management and staff at the homes have been fantastic in their foresight and dealings with the effect of Covid and keeping the residents safe and continuing to offer the same quality of care despite all the difficulties they must encounter.
Thank you very much for your review and taking your time to express so eloquently how hard everyone has worked at Farnham Mill. All of the staff take great pride and pleasure to keep everyone safe and happy.
My mother-in-law spent a months respite stay at Farnham Mill. All the staff were amazing and couldn't do enough to help and care for her. She loved the food and the variety that was offered. The cleanliness of the home was immaculate. The activities were brilliant, and she so enjoyed celebrating Ladies Day at the races when the horses visited.
It is lovely for the staff to see your review and to hear she enjoyed her respite stay and could go home fitter and healthier.
My Grandmother had a wonderful stay at Farnham Mill for some well-needed respite care. In such uncertain and worrying times the staff were amazing in ensuring I could keep in contact with my Gran via Facetime, this was amazing as it was difficult not being able to visit but it lifted her spirits as she got to see her family and great-grandchildren, especially my one year old who has just started walking, it was lovely that Gran was still involved. Gran told me that she was really enjoying her meals and the staff were amazing which made me feel at ease knowing she was being well looked after and was happy.
Thank you for your kind review. We all enjoyed having your grandmother while she was on respite and we are so please she enjoyed her stay at Farnham Mill.
This is the third time that my mother has used the respite care provided by this company and each time I can not fault them. The staff are always courteous, respectful and so welcoming that they make what is for some a difficult decision a little bit easier.
The homes are well maintained and cleanliness is of the utmost importance, which is especially relevant during this current situation. The homes have excellent activities programmes and the food is varied and nutritional.
All staff that I encountered were always willing to help with any questions that I or my mother had and they always explained things with a caring kind attitude.
Thank you very much for your kind review. Everyone enjoyed taking care of your mother and helping her with her rehabilitation while on respite at Farnham Mill.
Farnham Mill is an excellent well-designed facility. The fantastic care given to my mother ensured that her last few months were comfortable and happy.
Thank you for your really kind words. It means so much to the staff at Farnham Mill for all the care they have given, particularly at this current time.
Excellent care. The residents are treated with care, respect and dignity. Very happy and friendly environment. There are numerous activities to keep the residents occupied on a daily basis.
Thank you for your review. It means a lot to all our staff at Farnham Mill. It would be great to allow visitors again once the battle against Covid 19 has been won.
My family felt part of the Mill family when visiting and we were all looked after and treated with such care and support.
This is an amazing environment with outstanding care and we were so sad to have to say goodbye to them all.
Thank you very much for your kind review. The training team and care staff are thrilled with your praise for the outstanding care your father received. We are also very pleased you always felt part of the family at Hill House.
My mother came to Farnham Mill for end of life care in July 2019. Her health improved as she settled in and received excellent nursing care alongside kind and competent day to day assistance. She did find group living difficult as she has been very self-sufficient all her adult life but she had huge praise for all the staff members and felt very cared for which was a great support for me at a difficult time.
We are so pleased you and your Mother felt she was very well cared for. It was lovely to have her in the home and it was an honour to care for her. Thank you for your kind words.
This is an absolutely first-class facility. My mother was on her dementia 'journey' and I could not have wished for a better place for her to see out her years. Sadly, she has recently passed away, but she would have wanted it to be known how much she enjoyed her time here. With a host and variety of activities to stimulate the mind, alongside staff that not only care but understand how to look after our loved with dementia. Not everyone has dementia and those elderly residents are also well looked after on the lower floors of the home. My mum started off on the ground floor, but eventually made her way to the penthouse. I cannot recommend Farnham Mill highly enough.
I have just spent over a week as a respite resident. This was my second visit and it felt like coming home. Everything about Farnham Mill is as near perfect as you can get. The staff are dedicated to the comfort of those in their care and the rooms are delightful, cosy and attractive. The food is varied and likes and dislikes are catered for. Every afternoon there is a programme to suit all tastes - we had a lovely carol service on Wednesday. I can find no criticism except the coffee could be stronger. I look forward to my next visit.
Thank you Susan for your kind review. We have loved having you in the home, you are always welcome. We can definitely make sure you get your coffee just as you like it next time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- Posted: Monday 15 Jun 2026We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
- Posted: Monday 15 Jun 2026We are so proud to confirm that Farnham Mill has achieved the highest standard on the scale in its most recent Environmental Health Officer (EHO) inspection! A huge thank you...
- Posted: Wednesday 27 May 2026We are proud to celebrate an incredible milestone for our Home Manager, Sahlee Epi, who has dedicated 15 years of outstanding service, compassion and commitment to our homes. Now leading...
There are no upcoming events for Farnham Mill Nursing Home.
Awards / Recognitions (15)
- Recipient: Woodlands & Hillbrow LtdDate: Friday 30 Jan 2026
- Recipient: Woodlands & Hillbrow LtdDate: Wednesday 31 Jan 2024
- Recipient: Woodlands & Hillbrow LtdDate: Tuesday 28 Feb 2023
Meet the Team (14)
I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.
I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.
Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.
Hello, my name is Sahlee, I have worked for Woodlands and Hill Brow since 2011 as a home manager and as a Kings Nurse Specialist. My real passion in life is nursing and caring for the elderly. I specialise in palliative care and tissue viability. It is so important to me that the residents we care for are comfortable and happy and that every day we can help to improve their quality of life.
‘Working as the deputy manager in Farnham Mill NH has enabled me to utilise a wealth of transferable skills developed during my 42yrs nursing experience. I am a strong believer that here’s no real substitute for the intensely rewarding and fulfilling nature of looking after older people. I am very passionate about ensuring residents are provided with attentive and respectful care, at the same time ensuring that they retain their dignity and independence during the latter stages of life.
I love being able to take time to talk, listen and understand what matters to the resident, as It is important that residents can express choices and feel involved in the way their care is planned and delivered. My love of looking after older people enables me to utilise my skills to provide consistent, individualised care and support to residents in a care environment, knowing it makes a difference in the lives of the residents’.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.
I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.
My goal is that my contribution through experience, passion and determination gives everyone living at Farnham Mill the best possible quality of life.
I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.
Preparing, cooking and presenting good, tasty, wholesome food has always been my passion. I have cooked since I was very young. What I enjoy most about working in Care and cooking for the older generation is the interaction with the residents and the creation of personalised foods they will enjoy the most. While always being aware of hydration, taste, nutrition and the resident's personal enjoyment of the food.
I have been working at Farnham Mill as a front-of-house receptionist.
I worked for a well-known high street bank but changed my career which was inspired by my mum’s Alzheimer’s diagnosis and the impact it had and still has on my family’s lives. I am passionate about and love my role at Farnham Mill. To see families being able to spend time together is my real inspiration and to be able to spend time with our residents is a real privilege on a day-to-day basis.
I joined Farnham Mill in July 2018 and feel proud of my role as activities coordinator.
My passion is making our residents happy and I believe this is part and parcel of good care.
My job as activities coordinator allows me lots of opportunities to do this, through organising lots of different activities and trips that our residents enjoy. These include arts and crafts, quiz's, trips out to the pub, shopping and to garden centres. Plus lots of musical performances.
I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2019, after working in a number of other nursing homes previously. I was drawn to Farnham Mill because I had heard about how the company offer outstanding care to their residents and takes care of its staff.
On a personal level, I have always been passionate about caring for the elderly, especially those with dementia. It is my belief our residents should receive excellent nursing care and I am proud to be part of the outstanding team at Farnham Mill.
I have worked with the Woodlands and Hill Brow group for more than 5 years, working my way up to Senior Nurse. I work with a great team of management, carers and domestic staff. I am particularly passionate about caring for residents with dementia. I enjoy working together to ensure our lovely residents are happy and cared for in every way possible.
I have worked for Woodlands and Hill Brow since 2018, first at Hill House as a carer and when Farnham Mill was built, I transferred over. I love working in such a beautiful purpose built, nursing home. The home allows us to provide the best possible care for our lovely residents. I also enjoy working with such a dedicated team of carers, nurses and management who all put the residents happiness and care first.
My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.
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