Formby Manor Care Home

I stayed in Formby Manor for a short period of convalescence after hospital. I was made to feel very welcome + all staff were friendly + supportive. Some staff went above + beyond to help. The room was missing a few essential items but they were provided on request. The food was adequate but could have been a little more varied. The dining rooms and lounges are very well presented. The activities co-ordinator provides a varied programme + trips for those who wish to take part. I enjoyed a very restful stay.

The management team are extremely approachable and happy to help with any issue or enquiry. They also personally oversee residents' welfare, taking the time to get to know each person and understand their needs.

The onsite kitchen does a fantastic job of catering for individual needs. The care home and rooms are nicely decorated, giving the whole place a fresh, modern feel. It is always kept very clean, and the laundry service is excellent.

I would highly recommend Formby Manor.

Well done to you

I really can't recommend Formby Manor highly enough!

Staff have started to feel like an extension of our family, they care for dad as if he was their own.

Mum has received excellent care all round since moving in a few months ago. The staff are fantastic. For instance, even if they are taking a break outside, they still offer to help getting Mum into the car. And when she had a fall, they brought a nurse from upstairs to check her over and kept me informed about calling the paramedics and progress. They also encourage her to join activities and even helped her create a quiz for the other residents. I highly recommend them.

I cannot find fault with Formby Manor. Everybody in the home takes time both with the residents - their families. The facilities are exceptional. It is like being in a hotel. The home is spacious. The garden areas are well maintained. The food is of a high standard & the dining rooms are like a restaurant with tablecloths and menus. Nothing is too much trouble. The residents are all treated as individuals. The care shown is genuine. The daily activities cater for all & the trips out are just another nice touch. Highly recommend. Thank you all

Moving a loved one into care is never an easy decision, but Formby Manor has given us complete peace of m

When you arrive at the nursing home, always say "hello"; sometimes management acknowledges you. Now I am in customer service, it takes nothing to say hello. I know people are busy, but in front of visitors, always pass the time of day. When you ask a problem, you feel as if it a inconvenience, but when being shown around. completely different. Very dissatisfied as pay a lot of money

A welcoming and friendly environment giving dignity and life to all residents with every worry and anxiety caringly overcome, and both service user and family listened to, and well fed. A delightful and caring place.

My mum has been in Formby manor 2 years she is doing so well the staff are top class she is so happy always a big smile on her face also always taking part in the activities all of that staff from the management to all the carers can't do enough for her. I live.in Greece so it gives me peace of mind knowing she is looked after so well just want to thank your wonderful team..

My mother in law stayed at Formby Manor recently for respite, we cannot thank the staff enough for the care and attention they gave her during her stay .Always important to feel are lover ones are being looked after ,we felt very comfortable in this respect.

She has nothing but praise for the staff - and I feel the same. Recommend 100%

My relative is being v well looked after at Formby. She's happy, well fed, lots of social involvement and care. I'm happy that she is receiving great care. The care staff keep me involved of any issues in her health care and their communication is good.

Thank you to every single member of the Formby Manor team. You are an absolute credit to your profession.

I never thought my dad would like living in a care home, but from day 1 he has loved it. It feels more like a hotel than a care home. Within the short time he has lived there, he seems happier, his mobility is better and he looks about 5 years younger. Thank you to all the staff for providing care second to none. I am encouraged to ask the staff if dad needs anything, nothing is too much trouble. I firmly believe that the ethos in the home comes from having brilliant managers in Nicky and Adele and which is embraced by all the staff in the care, attitude and helpfulness. A very big thank you to all!

Look carefully at care quality recommendations. Staffing levels inadequate. If staff members off sick instructions agency staff not to be employed. Food quality poor. Served often cold. Microwave in dining room if residents complain. Lower dining room residents unable to feed themselves fed by staff. Bibs placed on them. Residents wanting to return to room in wheelchairs told must wait until end of meal service no staff available to return them to room. Inadequate staff dangerously low at meal times. Residents crying out at night left unattended. No staff at times lower floor. Bells not answered.

My dad is a service user at Formby Manor Care Centre and the care he receives is exceptional. The home is clean, welcoming and well run, and the management team are outstanding. Communication is excellent and my dad is always treated with dignity, kindness and respect. We have complete peace of mind knowing he is safe and very well cared for. I would highly recommend this care home.

Thank you for everything that you do, it's an amazing, loving care home.

My sister has been a resident at Formby Manor for nearly 3 years. During this time she has received excellent care throughout. I have has experience of several care homes and can confidently say that Formby Manor surpasses them all. Also, I would like to add that the policy at Formby Manor ensure that relatives if the residents receive assurance that they are comfortable and have confidence that their loved ones are receiving the highest standard of care.