Formby Manor Care Home

Formby Manor have been amazing with my mum's care. The staff are some of the kindest people who take so much care of my mum. They have also cared for my dad whilst he visits mum and taken time to listen to him and also look after him. I can't thank the staff enough.

My mother has been a resident at Formby Manor for nearly 12 months now and I am extremely satisfied with her level of care and indeed with home overall. It is a beautiful home and I am so pleased I chose to place her here as she is contented and happy and is beautifully looked after by all members of the staff.

Our Mum joined Formby Manor Care Centre in July 2022. She has found the transition from living relatively independently to full-time care a challenge. The staff have managed my mum in a caring and professional manner and they regularly engage with mum on a one on one basis. By doing this they have begun to understand mum's individual needs in a gentle and unforced way. The physical environment is first class and mum enjoys a healthy and varied diet. We understand that recruitment of an Entertainment Manger is underway and I'm sure this will add to the first class experience that mum is lucky enough to be experiencing. Thank you Formby Manor Care Centre.

Mum was adamant she did not want to go into care now she has settled and asked to go back when we take her out shopping

Thank you to all staff and volunteers for looking after and taking care of my 90 year old Mum. What must have been a very difficult transition for Mum from her own home to a care home has been made as easy as possible due to the attitude and care and attention of all at Formby.

Mum has had a few health problems since arriving and the staff in Formby Manor Care Centre especially have gone above and beyond to ensure she is ok. I can't recommend Formby enough.

The Administrator was the first professional I spoke to regarding seeking residential care for Mum. She showed empathy and kindness. Since Mum moved into Formby Manor she and the care team have been a constant source of reassurance. Initially, we were all distressed but in a surprisingly short period Mum is settled and happy, and so, we are too. Mum receives exceptional care personal to her which is monitored and adjusted to suit her needs. She is safe with an improved appetite and social life in a friendly, lovely environment. Without the support and reassurance from the staff, this difficult experience would have been almost impossible. Her professionalism and care helped us adjust and have made a positive impact on Mum and we can be a family again without fear and anxiety. The whole team treats Mum and us with respect and are genuinely caring. Thanks to you all.

My Father has been a resident of Formby Manor since July 21. We as a family couldn’t be happier with the care my Dad receives. The home is beautiful. The staff are so attentive and my Father loves the delicious food. It’s a difficult decision putting a loved one into care but the manager and all her wonderful staff made the move so much easier for all involved. Thank you all so much.

My mother has been a resident at Formby Manor since January 2020. The accommodation, service and food are of a very high standard. More importantly, all the staff I liaise with are marvellous really gentle and caring always professional and cheerful. This atmosphere starts at the front of the house and goes through the entire home including the medical care which excellent and proactive. Mum is happy in the home and often comments on the kindness of the staff she likes the flexibility around meals with the cooks always prepared to prepare an alternative dish if she just wants a light meal... incidentally the homemade cakes are exceptional! She has made friends in the home and the atmosphere is generally akin to staying in a hotel.

My aunt has lived here for nearly a year and every time I see her she looks like she is going to a wedding, hair beautiful, nails manicured and polished. She was very lonely at home but now has company 24x7 and we are so happy she is safely looked after by wonderful staff. She has been so safe during Covid and all rules have been strictly adhered to. Wonderful home and staff. Thank you.

I think it is a very nice home. Very friendly staff who are also helpful. My friend has settled very well and is happy.

Formby Manor provides superb personalised care. Each member of staff is friendly and professional and extremely caring. Our Dad is being so well looked after. Dad says that the food is better than a posh hotel!

Fantastic care home, dedicated and friendly staff, first-class facilities, food excellent; standards of cleanliness are excellent - mum has been here for 10 months and loves it. Really recommend it. Everyone goes out of their way to make you feel welcome and the safety and dignity of the residents is paramount.

My friend is very well looked after and looks well. Home is very nice, staff are very friendly and helpful.

My mother-in-law was admitted to Formby Manor at the end of February. I have been impressed by the high quality of nursing care she has received and the way all the staff have treated her with dignity and respect. Her accommodation is spacious and well presented and leads out onto a well-kept garden. This is a 'home' which is run by caring, professional staff who put the complex needs of the residents first.

My mother is a resident at Formby Manor Care Centre. The care there is person-centred and the staff are very caring. Due to the National guidelines for care homes visiting has been restricted but the staff have done their best to ensure that family contact has been maintained during these difficult times. I used to visit mum every day prior to the first lockdown and I can tell from my recent visits that mum has been very well cared for during the lockdowns which has been very reassuring for the family. Formby Manor has some excellent facilities for people living with dementia and a lovely enclosed garden for the residents.

The management and staff could not have done more to make Mum happy and comfortable. Mum very quickly settled in and enjoyed the company and fist class gentle care the team gave her. Formby Manor became Mum's home. Throughout Covid the team and admin team kept us fully in touch using video link and then shielded visiting in a totally safe and secure but homely environment. From the top down the staff show genuine respect for the people they look after. In such a terrible time with Covid the team at Formby Manor went the extra mile. Nothing was too much trouble. I can’t thank the management and staff enough.

In these difficult times, the staff have been excellent, both admin and nursing.

After our mother found herself unable to carry on living independently she came to live with me. Working full time I found providing care for her difficult and felt she would maybe benefit from considering a placement in a care home. Mum was very against this and when the time came for me to have some respite from providing care for her, the conversations were difficult and as a family, we felt very guilty about making the decision to place mum into respite care. We placed her in Formby Manor for 3 weeks and since doing so we have not looked back. The standard of care she received was absolutely outstanding. The difference it has made to Mum's quality of life is incredible and we saw her enjoying life again. She is home again now and very much missing the fabulous staff and residents, as well as the attention she received. She can’t wait to go back. We have definitely changed her mind about residential care as an option for her future. Thank you everyone - and we mean everyone!

I felt that my husband was cared for with kindness, understanding and professionalism. The staff were always there for me too and happy to receive phone calls, etc, from his family whilst this covid restriction remains.