Formby Manor Care Centre

67 Liverpool Road, Formby, Liverpool L37 6BU
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9.8 65 Reviews
  • Formby Manor Care Centre, Liverpool
Welcome to Formby Manor; a lovely and luxurious care home located in the coastal town of Formby.

Formby Manor is a purpose-built 76 bed ‘new generation’ care facility that has been expertly designed to meet all current CQC requirements and provides the highest standards of safety, comfort and care. The care home offers residential, nursing and specialist dementia care.

Internally, the attention to detail is impressive. The high specification and décor of Formby Manor have been carefully considered by an interior designer, creating stylish yet comfortable and practical spaces for residents to enjoy.

Arranged over three floors, the facilities at Formby Manor are exceptional, with each floor enjoying its own communal lounges and restaurants. All bedrooms boast en suite wet rooms, and there is also a spa assisted bathroom, hairdresser & nail bar.

There are beautiful, mature gardens and outside seating areas at Formby Manor along with extensive terrace areas to the first floor.
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Care Provided by Formby Manor Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1475
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1650

Nursing Care plus FNC £254.06


Respite stay minimum of 2 weeks - from £1,650 per week.


We do not provide Nursing Dementia Care.

These prices are only a guideline, please contact Formby Manor Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Nikki Foster (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

Formby Manor Care Centre Reviews (65)

9.8

Formby Manor Care Centre has a Review Score of 9.8 (9.846) out of 10, based on 19 reviews in the last 2 years.
Over all time Formby Manor Care Centre has 65 reviews.

Overall Experience
  • 61
  • 3
  • 1
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Date Published
  • 65
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  • 9
  • 19
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Reviewer Connection to Formby Manor Care Centre
  • 28
  • 9
  • 5
  • 5
  • 5
  • 3
  • 3
  • 2
  • 1
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Total of 65, showing 61-65
Review from P G (Daughter of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely environment, lots of fun experiences, crafts, games and drawing etc. Excellent cakes, meals and trips out etc.
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Review from Alan T (Son of Resident) published on 26 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been in Formby Manor for one month and has limited mobility via her walking frame. She is very well looked after by the excellent staff who always make a point of engaging with her. The food is very good, especially the homemade soups. Naturally, there are some meals she is not keen on,
but in those instances, one of her favourite alternatives is usually especially made available. A good feature is that the restaurant staff tailor the size of the portions offered to meet her specific needs - there is nothing more off-putting than being given a plate heaped up with food, knowing you can't eat it all. A minor recent gripe, which I am sure will prove to be short term, is that since being moved to the ground floor from the first floor, lunchtimes seem to vary greatly rather than commencing at the advised 12:30. I am sure the management will sort this out.
Reply from Dawn Collett, Group Commissioning Manager at Formby Manor Care Centre
Thank you for taking the time to review the home. I will ensure your comment about lunchtime is passed onto the wider team to deal with as soon as possible.
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Review from Mary N (Sister of Resident) published on 20 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Formby Manor has an amazing environment and a very person-centred approach. My sister has been a resident now for 3 months and placing her into a care home was a very difficult transition for all of us. Having said that, all the staff at Formby Manor have done their very best to help her settle and
to put our worries to bed. From the Home Manager right through to the auxiliary staff everyone has done their best to make my sisters life as comfortable and enjoyable as possible. There is a great atmosphere and the activities team make it a fun and enjoyable place to live and visit. It is a real home from home atmosphere and nothing is ever too much trouble. I wouldn’t hesitate to recommend it as a safe and secure environment.
Reply from Dawn Collett, Group Commissioning Manager at Formby Manor Care Centre
Thank you for taking the time to send this review. It is lovely to read your positive comments.
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Review from A D (Wife of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care in the home was excellent. My husband particularly liked one carer because he had the same silly sense of humour! Two other carers were very good too. Everyone was good.
The only negative was that I felt I had to be there with him all the time because he wasn't keen on sitting in the big lounge
and I didn't like leaving him alone in his room at the end of the corridor, in case he tried to get out of his chair and fall.
I admire the patience of all of you.
Reply from Dawn Collett, Group Commissioning Manager at Formby Manor Care Centre
Thank you for taking the time to review the home. Your comments have been noted and passed to the team.
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Review from Paul M (Son of Resident) published on 11 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Formby Manor from not long after it opened. From day one, I have been totally impressed with the centre and all of its staff. Whenever I visit, there is always a warm welcome from the reception staff and the manager, and this continues on the first floor with the carers,
hospitality, housekeeping, wellbeing and maintenance staff. Nothing is too much trouble for any of the staff. If you visit at mealtimes or when tea and coffee are served, you are always invited to stay or offered a drink. This is so different from the place where my mum spent a week of respite care. The food is high quality, varied and nutritious and all residents are asked what their favourite foods are so these can be added to the menu. The well-being staff keep the residents entertained and mentally stimulated which is extremely beneficial to those living with dementia. I could say so much more about Formby Manor because it is exceptional. Thank you all for caring for Mum.
Reply from Dawn Collett, Group Commissioning Manager at Formby Manor Care Centre
Many thanks for taking the time to write this review, it is lovely to read your positive comments.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Formby Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Formby Manor Care Centre is calculated as follows: ( (201 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 228 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Formby Manor Care Centre is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Aug 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Nikki

Nikki Foster

Job Title: Home Manager Joined: 2023

I have been working for New Care as a Clinical lead for some time. When an opportunity arose to become the Home manager at Formby Manor, I felt honoured to succeed the retiring Home Manager.


I have been supported not only by my residents, colleagues and relatives but the wider New Care community in my promotion. It is a privilege to work with a company that goes above and beyond on a daily basis, this is right up to the senior management.


New Care have the residents at the forefront of their ethos, and they always make sure their staff are supported; this is one of the many reasons I am passionate about not just Formby Manor but NewCare in general. I look forward to many more years working in this new role, learning from my peers and being within the NewCare family.

Adele

Adele Sandison

Job Title: Head of Care Joined: 2020

I have worked in the care sector for 7 years; I started my career as a Care Assistant. I have now worked for New Care since 2020, I started my career at Formby Manor Care Centre as a Care Assistant. I loved my role as a Care Assistant and wanted to further my career with a company that I know looks after its staff.


From Care Assistant I went on to be a Team Leader in the home, I worked as a Team Leader for 10 months and when the opportunity came to become a Head of Care I jumped at the chance. I have now been in my Head of Care role for 5 months. I have never felt as supported by a company as I do New Care.


The home I work for is amazing, with amazing staff and leadership but I have found in my new role the support is not just the staff from my own home, it is a whole company approach and I love that.

Peter

Peter Gleave

Job Title: Senior Home Trainer Joined: 2019

Having worked for New Care for over 5 years now I can say with absolute certainty that it has promoted an environment where learning is fun, accessible and generates positive discussion around improvement. As a trainer, I feel like I am given the opportunity to choose what is right for our staff and to tailor learning to individual needs. The feedback is great and staff look forward to their sessions. But most importantly all staff are listened to and feel part of a great team, no matter their role.

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