Gilmerton Care Home

9 Moredunvale Road, Gilmerton, Edinburgh EH17 7QU
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9.7 75 Reviews
  • Gilmerton Care Home, Edinburgh
Gilmerton Care Home offers a warm and comfortable setting in which older people with care needs can enjoy a high quality of life. Featuring en-suite bedrooms and attractive, well-maintained gardens, the home combines practical care with a homely atmosphere.

The dedicated care team places residents' health, wellbeing, and personal preferences at the heart of everything they do. Individuals are actively consulted on decisions that affect their daily lives, helping to foster a sense of autonomy and respect.

Gilmerton’s approach to care is built on a strong person-centred philosophy, getting to know each resident as an individual, encouraging active and fulfilling lifestyles, and tailoring support to meet unique needs and aspirations.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

These prices are only a guideline, please contact Gilmerton Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Victoria Mitrea (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
Total of 75, showing 41-60
9.7

Gilmerton Care Home has a Review Score of 9.7 (9.738) out of 10, based on 31 reviews in the last 2 years. Over all time Gilmerton Care Home has 75 reviews.

Overall Experience

  • 57
  • 15
  • 3
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Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Gilmerton Care Home for two years. Her health has deteriorated over this time. I have been kept well informed at every stage. I know Mum is safe and well looked after by the excellent staff, who are very friendly and caring towards Mum and other residents. This gives the family
peace of mind.

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Overall Experience  Overall Experience 5.0 out of 5

On Saturday the 6th of August, my two daughters and I visited my wife for her birthday. The carers had the room all decorated with banners and flags. The four carers came into my wife's room carrying doughnuts, cakes, nibbles etc. Four cups of tea for us, signing happy birthday - the delight on my wife's
face was magical. The staff are excellent, can't do enough for my wife and us. The photo on Gilmerton has the phrase 'Our Helen', which I thought was brilliant - she is one of the family. Brilliant home.

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Overall Experience  Overall Experience 5.0 out of 5

She is being well looked after by very friendly and well-trained staff.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Gilmerton Care Home for providing the care that my mother now needs. She struggled at home on her own for as long as she could and it is a relief to now know that she is being well looked after. I find the staff are careful, considerate and kind, patient with repeated requests
and they always do their best to listen and engage with the residents.

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Overall Experience  Overall Experience 5.0 out of 5

We went to see my mother here after her spending four months in hospital, where she was very low. We found a fantastic difference in her, she was so happy and we could see she was being very well cared for.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Heather, for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone who works here is friendly, helpful and do all they can to help my mum.
Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

I am of the opinion that my sister has been extremely lucky to have been allocated to Gilmerton Care Home. The entire staff are very professional in carrying out their duties. Their skills are of the highest order. I personally have every confidence in their ability to look after my sister and all residents
in their care.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Gilmerton Care Home are amazing. Lovely people. My wife could not have had better care from the staff. Lovely people. The staff at reception were just great, Four Seasons Health Care is so lucky to have such wonderful people managed by a lovely manager.

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Overall Experience  Overall Experience 4.0 out of 5

My grandmother has received excellent care at Gilmerton Care Home for more than 17 years! She is so well taken care of, the nursing staff are fabulous and they know who I am and are so friendly, they always go above and beyond. It's such a comfort to know it's the same people caring for her, the staff
have remained the same for years which must be a very good sign - as you don't stay where you're not happy. I wouldn't hesitate to recommend this facility and all of the staff.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff in mum's nursing home enough for the superb care and attention she has received over the past 18 years. She will be 95 years old tomorrow and has celebrated her 80th and 90th Birthdays with staff and family. She is so well cared for and the staff makes me feel so welcome and
are so accommodating when I visit. My mum has Alzheimer's and Vascular Dementia, so she needs lots of personal care. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

Great care home, very friendly. Staff all look after you and my husband. They're all my second family. Meals are very tasty.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care. I worried about my dad settling, however, the care and attention they gave him is second to none. Absolutely brilliant.

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Overall Experience  Overall Experience 5.0 out of 5

Having visited my brother over a number of years I have always found the home to be a safe environment for staff, visitors and residents. I have never had an issue with the staff. Always find them friendly and helpful when needed. Plenty going on for residents and I can view pictures etc on the Facebook
page.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for a while now and has always had excellent care. The staff on her unit (Eden) are like family. At present my mum is frail due to her age and illnesses and the staff are carrying out her care with dignity and love. I have made to feel very welcome during my essential visit
to see my mum, as I always have done, I am so happy my mum is being looked after in Eden by the team.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you for your comments about your recent experience at Gilmerton Care Home. Our residents wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Overall Experience  Overall Experience 5.0 out of 5

The care of my dad has been first class.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the excellent staff and management at Gilmerton Care Home for the amazing care and support my nephew receives.
I miss my regular visits to the home, however, I can't thank the staff enough for the regular updates we receive on the home's private facebook group.
The staff go above
and beyond to ensure the residents receive the highest of care and in these unprecedented times have even ensured my nephew has had his hair cut by the care staff. Thank you to everyone.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.

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Overall Experience  Overall Experience 4.0 out of 5

I haven't actually been in the care home since lockdown in mid-March. However, the staff have been great about keeping me informed and have a super Facebook page. Sadly my mum got Covid but thankfully pulled through thanks to the dedicated care of the staff. I have been able to see my mum through a
window twice and today was her Birthday, and we were able to sing "Happy Birthday". I am so grateful for the opportunity.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you for your wonderful feedback about our home. We are sorry to hear about your Mother but pleased to hear she is being well cared for and is now recovering. We really appreciate all of your kind comments about our team. Take care, we hope to see you again soon.

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Overall Experience  Overall Experience 4.0 out of 5

My dad has been in Gilmerton Care Home for more than two years. He entered after a long stay in hospital, when we were unable to return home. I remember the moment he sat down in his own chair in his new room and the sense of relief we both felt. After a long time struggling to cope, and going from
home to hospital to home to hospital, it was finally OK to relax and breath again. That afternoon I saw how the carers helped Dad, and was impressed with how they did it. It has not changed. The environment is safe, warm and relaxing, and although yes, it's a care home, and of course we all swore Dad would never end up in one, well, it has been the best thing for him – for his health, wellbeing and peace of mind. I am happy with the care he receives here, and so is he.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Ed, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gilmerton Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been cared for at Gilmerton Care Home for the past 2 years. Unfortunately due to Covid-19 I have not seen her for the past 3 months. I miss her a lot. I do know that she is being taken care of though. When I call I get a friendly welcome from reception and then they put me through to the
cheerful staff on Gladstone wing. They give me an update on my Mum and tell me she received the letters and photos and flowers I've sent. If anything has happened to her health-wise they contact me and keep me updated every few days. I appreciate everything you do for my Mum. I feel you treat her as a member of your family and you also make me feel part of that family too. I can't wait to get in to see my Mum and all of you again. Hope the care home opens up soon.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Lorraine, for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Overall Experience  Overall Experience 5.0 out of 5

Have to say my mum is so well looked after in the care home. She is always clean, tidy, well-fed and has a lovely room. We have not seen her for 3 months due to COVID-19 but they have made a Facebook page for all relatives and post pictures of all their loved ones and let us see what activities and
things they are doing. I also saw my mum from the window one day. The staff on her wing go above and beyond to do their best for all the residents.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Patrice, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Gilmerton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Gilmerton Care Home is calculated as follows: ( (277 Excellents x 5) + (82 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 366 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gilmerton Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Meet the Team (1)

Victoria

Victoria Mitrea

Job Title: Home Manager

Victoria is a dedicated and qualified registered nurse with an SVQ 4 in Care Service Leadership & Management, as well as holding certifications in First Aid and Safeguarding Adults.


Since starting her career in the UK, Victoria has advanced from Care Assistant to Registered Nurse, where she mentored nursing students and coached newly qualified nurses, before being promoted to Deputy Home Manager.


Outside of work, Victoria finds peace and fulfilment in gardening and enjoys reading books on leadership and care strategies to remain informed and inspired. Spending time with extended family is also important for Victoria.
Victoria's biggest achievement is building a new life in the UK at 39, despite limited English, to help her daughter pursue a dream of becoming a lawyer.
‘’Finding the right care home is an important decision, and it’s essential to choose a place where you or your loved one will feel safe, valued, and cared for’’

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