Gilmerton Care Home

9 Moredunvale Road, Gilmerton, Edinburgh EH17 7QU
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9.7 75 Reviews
  • Gilmerton Care Home, Edinburgh
Gilmerton Care Home offers a warm and comfortable setting in which older people with care needs can enjoy a high quality of life. Featuring en-suite bedrooms and attractive, well-maintained gardens, the home combines practical care with a homely atmosphere.

The dedicated care team places residents' health, wellbeing, and personal preferences at the heart of everything they do. Individuals are actively consulted on decisions that affect their daily lives, helping to foster a sense of autonomy and respect.

Gilmerton’s approach to care is built on a strong person-centred philosophy, getting to know each resident as an individual, encouraging active and fulfilling lifestyles, and tailoring support to meet unique needs and aspirations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

These prices are only a guideline, please contact Gilmerton Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Victoria Mitrea (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Gilmerton Care Home Reviews (75)

Total of 75, showing 61-75
9.7

Gilmerton Care Home has a Review Score of 9.7 (9.738) out of 10, based on 31 reviews in the last 2 years. Over all time Gilmerton Care Home has 75 reviews.

Overall Experience

  • 57
  • 15
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Date Published

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Review from Carol S (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hume unit has been utterly amazing, and not only throughout the difficult periods of Covid-19.
Our mum has been in Gilmerton for 10 months. Throughout this time we have never had a single issue with the home. We are extremely grateful to all the staff in Hume (especially the manager of Hume) and
also the manager of the home itself, who are consistently caring and helpful in matters. I would go as far as saying, they go above and beyond what their role is.
We are always kept up to date of any issues and of any aspect of our mum's health and wellbeing. My mum is very content in this home.
The staff have been excellent in keeping our family feel reassured in the period of Covid-19 with regular photos and telephone calls to allow us to feel relieved in these worrying times.
We would be hard pushed to find a negative with this home. Well done to all the amazing staff.

Reply from Olivia Shields, Marketing Assistant at Gilmerton Care Home

Thank you, Carol, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care; we hope to see you again soon.

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Review from R R (Son of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff are very friendly and support you with whatever you need. Sometimes when I bring mum home at night the staff are busy so we had to get mum ready for bed, overall the staff are excellent with everyone.

Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Care Home

Thank you for your comments about your recent experience at Gilmerton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from J D (Husband of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

A very interesting experience, supply good information and prospects for my wife's care.

Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Care Home

Thank you for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from D W (Son of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed by the Gilmerton Care Home. Pleasant, engaged staff and a very good standard of rooms and food. I am pleased with the progress of my father since he arrived.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from M L (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always polite and helpful. Cannot make a remark on food and drinks as my Dad never remembers what he ate but he ate it all up! He did not participate in the activities yet but I am sure as he becomes more and more settled in he will join in. The staff always encourage him to do so.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for letting us know how we are doing at Gilmerton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Maria K (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I see a significant improvement since September 2018 when I went to Australia for work.
I was concerned regarding the surroundings - smell and a tired, messy communal area. The garden was a mess.
Now it is great to see redecoration, gardening and upgrading.
Staff are wonderful.
New manager is excellent.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.

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Review from K N (Sister of Resident) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the last 2 years, I have noticed a vast improvement in the consistency of the staff which I feel makes a big difference when the residents see the same faces, the running of the unit is now very organised, with happy staff and a nicer atmosphere.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.

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Review from Catherine T (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mother has been resident here for over 7 years and can't praise the staff enough for their care towards her. They are all pleasant, efficient and very capable. I have only one complaint and that is the laundry. Everything is washed at a very high temperature and clothes shrink, especially jumpers. A
little more care here would suffice. This has been a problem for a number of years now and should be approached discretely.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you, Catherine, for your comments about Gilmerton Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing and are pleased to learn your experience overall has been positive. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.

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Review from Ian V (Husband of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've no problems with Gilmerton Care Home.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.

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Review from I M (Wife of Resident) published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is very well looked after here. The staff are excellent and communication between staff and family is also very good.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gilmerton Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Vincent M (Husband of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon.

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Review from Ian S (Son-in-law of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has stayed there for more than four years and the staff on her wing (Eden) are really good with her and friendly and approachable to us she is well cared for and fed and overall no concerns with her staying at the home.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you, Ian, for your comments about your recent experience at Gilmerton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Jackie M (Daughter of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently come to Gilmerton Care home and my sister and I's fears have been greatly relieved. Couldn't have asked for a more smooth and welcoming transfer from hospital after looking after her ourselves for the last 8 years as we were both in the profession. All the staff have been so good
and my mother has settled in so well, thanks to all their care and attention. So far so good.

Reply from Ronnie Cavanagh, Marketing at Gilmerton Care Home

Thank you, Jackie, for your positive feedback towards Gilmerton Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mother has settled in. If there is anything more we can do, please do not hesitate to reach out.

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Review from Joy I (Daughter of Resident) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was as a resident of Eden Ward for just over a year before she died at the age of 91 and I was so pleased with all the care she received. All the staff were kind, courteous and obviously interested in the residents. I never saw anyone without a smile on their face even though times could get
busy. All the residents were settled and happy and looked as if they were in a good place in their minds. I couldn’t recommend Gilmerton Care Home enough and have done to a few people.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Gilmerton Care Home

Thank you, Joy, for your comments about your recent experience at Gilmerton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again for your kind comments and recommendation.

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Review from Rita C (Wife of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only speak of the Eden wing as my husband was there from Sept 2016 until his death on 31st Dec 2017. The staff were extremely good, they catered for all his needs. They made me and my family feel very welcome. They treated the residents with respect. I have visited several care homes and was a
bit worried about him going into care, but found this one to be as homely as a care home can be with comfortable rooms, and having small units, making it easy to get to know everyone and all the staff. I cannot speak highly enough of the staff in the Eden wing.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Gilmerton Care Home

Thank you, Rita, for sharing your experience of Gilmerton Care Home. We are truly grateful for the kind words and allowing us to be part of your you and your husbands lives. Our priority is the care and wellbeing of every resident within our care and your feedback echos these values. Its feedback like yours which really inspires and motivates us to do even more. Thank you once again for the wonderful feedback.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Gilmerton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Gilmerton Care Home is calculated as follows: ( (277 Excellents x 5) + (82 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 366 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gilmerton Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Meet the Team (1)

Victoria

Victoria Mitrea

Job Title: Home Manager

Victoria is a dedicated and qualified registered nurse with an SVQ 4 in Care Service Leadership & Management, as well as holding certifications in First Aid and Safeguarding Adults.


Since starting her career in the UK, Victoria has advanced from Care Assistant to Registered Nurse, where she mentored nursing students and coached newly qualified nurses, before being promoted to Deputy Home Manager.


Outside of work, Victoria finds peace and fulfilment in gardening and enjoys reading books on leadership and care strategies to remain informed and inspired. Spending time with extended family is also important for Victoria.
Victoria's biggest achievement is building a new life in the UK at 39, despite limited English, to help her daughter pursue a dream of becoming a lawyer.
‘’Finding the right care home is an important decision, and it’s essential to choose a place where you or your loved one will feel safe, valued, and cared for’’

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