Harcourt Gardens

Harcourt Road, Harrogate HG1 5NL
Review Us
9.3 68 Reviews
  • Harcourt Gardens, Harrogate
Harcourt Gardens is a luxury, purpose-built care home in Harrogate, offering high quality residential, dementia and nursing care on a permanent and respite basis.

Residents enjoy the highest standard of living with interiors inspired by the picturesque surroundings and luxury facilities including a welcoming cafe, cinema room and a hair and beauty salon.

Choose from a collection of beautifully appointed ensuite bedrooms, including some suitable for couples, or a suite from Kite View, Harcourt Gardens’ luxury sister home which offers a boutique collection of twenty-five elegantly furnished care suites.

The team at Harcourt Gardens have thought of everything to ensure that residents have everything they need for a fulfilling and enriched life.
Show Harcourt Gardens on the Map

Care Provided by Harcourt Gardens

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 115 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1780
  • Self-Funded Residential Dementia Care: from £1895
  • Self-Funded Nursing Care: from £2247
  • RESPITE Self-Funded Residential Care: from £1990
  • RESPITE Self-Funded Residential Dementia Care: from £2105
  • RESPITE Self-Funded Nursing Care: from £2457

These prices are only a guideline, please contact Harcourt Gardens to find out the exact price for your requirements.

Contact Harcourt Gardens to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Harcourt Gardens to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Barbara Wilkinson (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Number of floors: 4

Room Information

  • Single Rooms (105)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (105)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • Harcourt Gardens has specific visiting suites, both indoor and outdoor, for residents and visitors to enjoy.

Parking

  • Underground car park which is accessible for all staff and visitors.

Harcourt Gardens Reviews (68)

9.3

Harcourt Gardens has a Review Score of 9.3 (9.308) out of 10, based on 39 reviews in the last 2 years.
Over all time Harcourt Gardens has 68 reviews.

Overall Experience
  • 50
  • 5
  • 4
  • 5
  • 4
Date Published
  • 68
  • 12
  • 15
  • 39
  • 29
Reviewer Connection to Harcourt Gardens
  • 28
  • 13
  • 6
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 68, showing 21-40
Review from John H (Partner of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It ticks all the boxes - first class.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum feels very much at home here and nothing is too much trouble for the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie H (Respite Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was recommended Harcourt Gardens for respite care following a knee replacement.
It is without a doubt fantastic.
The residents are lovely, friendly, and welcoming, with every need catered for, there is so much to do, so many events/entertainments, equally there are many different areas to sit be
peaceful or chat, the roof terrace is beautiful, as are the gardens.
The staff certainly go that extra mile and are so very helpful and considerate. All the buildings including the bedrooms are very clean and personalisation of your room is encouraged.
There are 3 full meals each day of the highest quality, served at dining tables, so everyone can have a chat.
I wondered if I was doing the right thing, having respite care, but I'm so glad I came, and I will be so sorry to leave.
Absolutely recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gordon S (Son of Resident) published on 24 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great expereince at Harcourt Gardens. Dad is well cared for and always clean and comfortable. All the staff are excellent, especially in reception, and the well-being team. Coffee and cake is always appreciated!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S F (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harcourt Gardens is a very positive environment and the atmosphere is a happy one. The staff are very professional and caring, nothing is too much trouble for them. My mother has been here for 9 months and has made friends with the staff, she is happy and that is everything to me!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia F (Friend of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful home. Very welcoming staff and a fantastic, friendly vibe in the coffee area. I feel my friend has settled well and always says the food is fantastic - varied and tasty. The staff are very helpful and the Wellbeing staff work hard to give enjoyable experiences. Beautiful surroundings,
great staff and care - what more could you ask for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C L (Granddaughter of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visited Gran I have always been made to feel so welcome. The staff are so caring and all know her well. She is really happy and settled and well looked after. The facilities are beautiful. We couldn't ask for more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Adrian P (Son-in-law of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Harcourt Gardens in Harrogate has been deeply disappointing. Our experience was marked by serious concerns regarding medication management and an overall lack of attention to both the physical and emotional well-being of residents. This neglect significantly increased health risks for our mother, causing
her unnecessary distress when she should have been cared for in a safe and supportive environment.
The high turnover of staff has resulted in a lack of continuity and familiarity with residents' needs. Management has been unresponsive and unhelpful, leaving us feeling ignored and anxious about our mother's care.
As a result, we had to move our mother to another care home in Harrogate. This caused her further distress and anxiety.
We would not recommend Harcourt Gardens to anyone.
Reply from Jill Pollard, Home Manger at Harcourt GardensThank you for sharing your comments. We always strive to provide high-quality care and are disappointed to hear that you thought we fell short on this occasion. We apologise if our recent conversations and previous responses haven't fully addressed your concerns. Please let us know if you'd like to schedule a meeting to discuss this further. Best wishes, Jill
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P P (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Do not make the mistake of choosing this care home for dementia care.
The biggest challenge was staffing and a lack of continuity, there was and continues to be a huge turnover in staff in every area from care staff to hospitality, well-being and even management, in just a 6 month period there have
been 3 different home managers. Agency staff are used on a regular basis and there are frequent staff shortages.
Person-centered dementia care is advertised but this really wasn't the case in our experience. The residents on the dementia floor are often left and rarely get to go outside or leave the floor as there are never enough staff to take them out anywhere.
On admission, we were assured by the manager at the time that the home would cater for all of mum's future needs as nursing care was about to be introduced. Yet despite this mum was given notice to leave and told that her needs could not be met, with very poor communication about the reasons and no support offered from management.
Reply from Jill Pollard, Home Manager at Harcourt GardensWe appreciate you taking the time to review our Harcourt Gardens Care Home. We're sorry that your experience fell short of your expectations. We always aim to do the very best for our residents and their families, so it's disappointing to hear you felt we could have done more. However, we welcome feedback as it helps us continue to improve our services. Best wishes, Jill
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison W (Daughter of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
I would definitely recommend Harcourt Gardens for residential care as the grounds, room sizes and decor are akin to what you would expect from a luxury hotel. In my experience however, the dementia residents on the 1st floor are very much disadvantaged by not having any regular outdoor access to the
grounds or rooftop garden on the 2nd floor in summer due to a shortage of carers. There are no staff working between floors and there are no regular trips outdoors either which is a great shame. The care provided is good but staff shortages limit the opportunity for residents to make full use of the available facilities, such as the cinema room in the basement, which was always empty whenever I visited. Also, the nursing care provided does not include specialist dementia care, which was not apparent to us when we chose Harcourt for residential care to start with. In summary, Harcourt Gardens is a lovely place and is full of lovely people but caters best for residential care.
Reply from Jill Pollard, Home Manager at Harcourt GardensThank you for sharing your experience at Harcourt Gardens. We are committed to providing a high-quality living environment for all our residents and ensuring that their needs are met. We appreciate your feedback, as this helps us identify areas where we can improve. Best wishes, Jill
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew P (Son of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent his last six months at Harcourt Gardens. His heart was weak, and he had mild dementia. He was very well supported physically during his stay, and the staff had a very helpful and friendly relationship with him. Family visits were encouraged. Access to my father's room was easy, and the
ground-floor bistro was a very welcoming and attractive destination. His condition meant only a few group activities were suitable for him. A few other residents were reluctant to engage with him, but the staff did their best to minimise difficulties. His eventual death in the home was well handled by staff and management, both emotionally and practically. My memories of visiting my father at Harcourt are good ones.
Reply from Jill Pollard, Home Manager at Harcourt GardensThank you for your kind words about Harcourt Gardens. We are deeply touched to hear that your father received such excellent care during his time with us. It is our utmost priority to provide a supportive and comfortable environment for our residents, and we are delighted to know that we were able to meet your father's needs. We are also grateful for your positive review provided during your father's passing. We understand that this is a difficult time for families, and we do our best to offer compassionate support and guidance. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Son of Resident) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a few small issues (laundry being the main one as Mum would never change) has been perfect.
It's been a long time since I have seen Mum so happy within herself. Great staff, food and overall stimulation for her. She loves it here.
Reply from Adelina Pangilinan, Home Manager at Harcourt GardensThank you so much for taking the time to leave such a lovely review! We're delighted to hear your mum is happy at Harcourt Gardens. It means the world to us to know she's thriving and feels stimulated. Our care teams are dedicated to providing excellent care and creating a warm and engaging environment. They'll be thrilled to hear their efforts are making such a positive difference in your mum's life. We'll be sure to pass on your kind words about the food as well! Best wishes, Adel
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J L (Sister of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has only been in Harcourt less than a year as I live in Scotland and no longer drive I have only seen her 4 times, only once when we arrived in the afternoon and you knew we were coming, she was dressed like the lady she was. Once I arrived her hair was covered with what looked like a bird's
nest of cradle cap. I asked that the doctor be called to look at it and it took 2 weeks before I heard the doctor had called. Her wardrobe had many clothes that did not belong to her, holes in woollen jumpers! I have brought and sent clothes here which I see now are named, thank you.
I have spoken to the hairdresser about her hair and she cut and dried it in a new short style which makes all the difference to her and she will see her every 2 weeks. She was a dressmaker, and seamstress in a big way and was always clean and tidy.
Reply from Adel, Home Manager at Harcourt GardensThank you for your review. I am sorry that your visit to see your sister was not as you would have hoped, but am glad to hear that the hairdresser improved things. I have seen her since in her community and chatted with her and she was very happy and content. I hope this eases any concerns but please be assured I am always on the end of the phone if you wish to check on her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F B (Friend of Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came unexpectedly to visit my friend and was treated so special by the staff. As I had no prior engagements and had plenty of time to space I was invited to stay for lunch. We didn't even have to go to the dining room but had lunch at our table in reception. This was lovely and very much appreciated.
The lady who served us was exemplary and even took photos for me to look back on. Thank you so much.
Reply from Adelina Pangilinan, Home Manager at Harcourt GardensThank you for your wonderful review. We're so glad that you enjoyed your visit to Harcourt Gardens and that you and your friend were able to enjoy a lovely lunch together. Please feel free to join us for lunch again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C D (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father and I had a lovely Sunday lunch together in the bistro. The food was tasty, the portion size just right and the staff looked after us very well. She was very kind and attentive to my father.
Reply from Adelina Pangilinan, Home Manager at Harcourt GardensThank you so much for your lovely review. We're delighted that you enjoyed your lunch with your father at Harcourt Gardens. We hope to welcome you back soon for another Sunday lunch with us. Best wishes, Adel
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent hospitality reception. Food is nice, improved. Feels like there is stronger management in place now. Very clean. Kind staff.
Reply from Adelina Pangilinan, Home Manager at Harcourt GardensThank you so much for your lovely review, we're delighted to hear that you enjoyed your visit to Harcourt Gardens. Best wishes, Adel
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane W (Daughter of Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live in Spain, so since my mum has been here, I have visited twice. The first time was just after Mum had moved in and she was very unsettled, but the staff were very understanding and communicated with my brother, who is Mum's main contact. Once Mum moved up to the Harlow Suit, she settled straight
away and is happier than I have seen her for a long time. I can't comment on the care or management as such because I haven't seen them with Mum.
Reply from Adelina Pangilinan, Home Manager at Harcourt GardensThank you so much for your lovely review. It is been our pleasure to care for your mum and we are delighted that she is happy living at Harcourt Gardens. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J L (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father decided to try life at Harcourt Gardens for 4 weeks of respite following several falls and experiencing acute loneliness following my mother's death. From our initial enquiry and visit to date, dad has been shown great kindness and care from all the staff and I have also been made truly welcome
as his family. Despite the pull of life before, dad has made the decision to make Harcourt Gardens his permanent home and we are looking forward to happier times.
Reply from Jill Pollard, Deputy Manager at Harcourt GardensThank you for your lovely review, we're delighted that your father has made the decision to make Harcourt Gardens his home! It is our pleasure to care for your father. Best wishes
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Respite Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite a sudden and unexpected arrival, following a minor stroke and loss of sight, I received a very warm and friendly reception.
The staff have all been extremely pleasant to deal with and generous with their support. I really have no difficulty in recommending Harcourt Gardens to friends and relations
in a similar situation.
Reply from Debbie Daniels, Home Manager at Harcourt GardensThank you so much for your kind words, we're delighted to hear that you have settled in well at Harcourt Gardens and that our team have made the transition easier for you. Thank you for your recommendation.
Best wishes,
Debbie.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan L (Daughter-in-law of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my father and mother-in-law have recently moved in together at Harcourt Gardens and they have been received with the warmest welcome from a kind, caring and compassionate staff team. The dementia and residential communities are calm and carefully designed, with a series of domestic style living
spaces to make their residents feel at home. The rooms are always immaculately clean and tidy, and the variety and quality of food is perfect. The inclusive atmosphere is what particularly appealed to us; partners with differing needs can transition between floors to spend as much time as they wish with their other halves.
Reply from Debbie Daniels, Home Manager at Harcourt GardensThank you for your lovely review. We're so pleased to hear that you are happy with the care and services that we are providing for your father and mother in law at Harcourt Gardens. It is so important to us that we can support couples who want to stay together.
Best wishes
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.308)

Overview of Review Score

The Review Score of 9.3 (9.308) out of 10 for Harcourt Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.308 for Harcourt Gardens is calculated as follows: ( (276 Excellents x 5) + (93 Goods x 4) + (40 Satisfactorys x 3) + (29 Poors x 2) + (13 Very Poors x 1) ) ÷ 451 Ratings = 4.308
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Harcourt Gardens is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 registered maximum number of service users is 23, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (101)

Meet the Team (1)

Barbara

Barbara Wilkinson

Job Title: Home Manager

My favourite part of the day in my role as home manager at Harcourt Gardens is doing my walk arounds and spending time with colleagues and residents. I enjoy being present in the home and seeing the meaningful moments that happen when people feel safe, valued and supported.


I hold a degree and Level 5 qualification in leadership and management, and before joining Harcourt Gardens, I worked as the CEO of a dementia charity. Throughout my career, I have learned the importance of patience, understanding and being non-judgmental. I believe a home manager should be pleasant, positive and genuinely caring, and I bring those values into my role every day.


A proud career highlight for me was creating a 1950s village as part of a dementia-friendly environment, as well as writing a book on care homes. I am equally proud to be part of a team that strives to make life better for others. The most important part of my role is being a voice and advocate for residents and colleagues whenever they need support.


Outside of work I enjoy horse riding, baking and taking care of animals.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harcourt Gardens to verify any information. View our terms and conditions. Harcourt Gardens has an Enhanced Service - more info.