Harcourt Gardens

Harcourt Road, Harrogate HG1 5NL
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9.4 64 Reviews
  • Harcourt Gardens, Harrogate
Harcourt Gardens is a luxury, purpose-built care home in Harrogate, offering high quality residential, dementia and nursing care on a permanent and respite basis.

Residents enjoy the highest standard of living with interiors inspired by the picturesque surroundings and luxury facilities including a welcoming cafe, cinema room and a hair and beauty salon.

Choose from a collection of beautifully appointed ensuite bedrooms, including some suitable for couples, or a suite from Kite View, Harcourt Gardens’ luxury sister home which offers a boutique collection of twenty-five elegantly furnished care suites.

The team at Harcourt Gardens have thought of everything to ensure that residents have everything they need for a fulfilling and enriched life.
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Care Provided by Harcourt Gardens

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 115 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1780
  • Self-Funded Residential Dementia Care: from £1895
  • Self-Funded Nursing Care: from £2247
  • RESPITE Self-Funded Residential Care: from £1895
  • RESPITE Self-Funded Residential Dementia Care: from £1895
  • RESPITE Self-Funded Nursing Care: from £2247

These prices are only a guideline, please contact Harcourt Gardens to find out the exact price for your requirements.

Contact Harcourt Gardens to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Harcourt Gardens to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jillian Pollard (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Number of floors: 4

Room Information

  • Single Rooms (105)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (105)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • Harcourt Gardens has specific visiting suites, both indoor and outdoor, for residents and visitors to enjoy.

Parking

  • Underground car park which is accessible for all staff and visitors.

Harcourt Gardens Reviews (64)

9.4

Harcourt Gardens has a Review Score of 9.4 (9.382) out of 10, based on 38 reviews in the last 2 years.
Over all time Harcourt Gardens has 64 reviews.

Overall Experience
  • 48
  • 4
  • 4
  • 4
  • 4
Date Published
  • 64
  • 9
  • 16
  • 38
  • 26
Reviewer Connection to Harcourt Gardens
  • 27
  • 11
  • 6
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Ann B (Daughter of Resident) published on 3 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at Harcourt Gardens Care Home for six weeks, she has settled in so well, is so happy, really enjoying the food and the staff look after her so well.
Reply from Katie Wisniewski, Marketing Executive at Harcourt Gardens
Thank you for leaving such a wonderful review. We are delighted that your mum has settled in well and is enjoying herself.
Best wishes,
Springfield Healthcare
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Review from Jo P (Daughter of Resident) published on 3 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved Mum into Harcourt Gardens Care Home at the beginning of February 2022. We found the care from the staff exceptional. Listening to our concerns about Mum's care and ensuring these were taken into account to make her transition as smooth as possible.
We had a few hiccups with Mum not accepting
the change but the staff were professional and caring and Mum is doing so much better now.
Reply from Katie Wisniewski, Marketing Executive at Harcourt Gardens
Thank you for taking the time to leave such a lovely review. I will pass your kind words on to the team.

It's wonderful to hear that your mum is starting to settle into life at Harcourt Gardens…read more
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Review from N G (Daughter of Resident) published on 21 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harcourt Gardens is a beautiful home with the facilities of a 5 star hotel. My father received first-class care here. He was treated with kindness and respect at all times and the staff worked hard to provide personalised care for him.
Reply from Katie Wisniewski, Marketing Executive at Harcourt Gardens
Thank you for leaving such a lovely review. We look forward to sharing this with our team.

The care and wellbeing of our residents is our top priority and we are delighted that you are pleased…read more
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Review from Dave L (Nephew of Resident) published on 6 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having to make the decision to move my Aunt to a Care Home was a difficult one.
At the time I was researching Homes, Harcourt Gardens was reaching practical completion, but still under construction, that said a site visit and tour of the facilities was arranged and the vision for the Care Home was
put across extremely enthusiastically.
From the point of showing interest to the point where my Aunt moved into Harcourt Gardens (just in time for Christmas), the communication, thoughtfulness and care of the team at Harcourt Gardens was second to none.
Even though my Aunt was their first resident, you are left knowing that each and every resident will receive the same thoroughly professional and care centred service time and again.
The residents rooms, communal areas and outside spaces are exceptional, the facilities on offer are more akin to a 5 star hotel, the levels of care and understanding from the Care team are heartwarming.
Very highly recommended.
Reply from Katie Wisniewski, Marketing Executive at Harcourt Gardens
Thank you for your review and for your personal recommendation. We really appreciate you taking the time to complete this as it really helps other families who are looking for the right care setting.…read more
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  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Current Review Score: 9.4 (9.382)

Overview of Review Score

The Review Score of 9.4 (9.382) out of 10 for Harcourt Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.382 for Harcourt Gardens is calculated as follows: ( (286 Excellents x 5) + (85 Goods x 4) + (32 Satisfactorys x 3) + (25 Poors x 2) + (12 Very Poors x 1) ) ÷ 440 Ratings = 4.382
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Harcourt Gardens is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 115 registered maximum number of service users is 23, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Jill

Jill Pollard

Job Title: Home Manager

As a home manager, the most important part of my role is to make sure residents are well and feel safe.


It is a role that takes a lot of strength and a level head. It also needs you to be fair and impartial.


Being able to spend time with residents and their friends and relatives is one of my favourite parts of the day. It is wonderful to see residents smile. It also fills me with pride to know that families trust us to care for their loved ones.


I have a level five qualification in management and leadership, but I’ve also worked in care for 25 years. During that time, I was nominated by Plymouth City Council as a leader in care, which was a career highlight. I chose to join Care UK because it feels like an innovative organisation.


Outside of work, I really value my family time; it really is the best thing ever.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harcourt Gardens to verify any information. View our terms and conditions. Harcourt Gardens has an Enhanced Service - more info.