Haviland House

20a Robin Road, Goring-by-Sea, Worthing BN12 6FE
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9.7 74 Reviews
  • Haviland House, Worthing
Located just a few miles from Worthing, at Goring-by-Sea, Haviland House offers dedicated residential and nursing care in a purpose-built environment for people living with dementia. The care home’s design consists of five households suited to a particular stage of dementia, each with thirteen to fifteen spacious en-suite bedrooms.

Its charitable status enables the team to dedicate more time to care, while not being answerable to shareholders' investment in facilities. With a market-leading number of care staff, everyone benefits from more quality one-to-one time. The established team of highly trained carers and 24/7 nursing teams are committed to delivering high quality, person-centred care, with compassion, skill, and expertise.

The services are fully inclusive and adapt to provide the right level of care for residents, wherever they are on their journey.

The beautiful interior enhances the space throughout, offering residents a homely feel. It incorporates a dining room, lounge, spacious themed areas, and bathing facilities within each household. An indoor garden themed lounge, perfect for activities, and a summer house in the garden provide great sensory stimulation.

To further enrich the experience, the home offers delicious and nutritious food provided by specialist caterers. A wide range of well-being activities support residents in living well, enjoying life, and loving every day.
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Care Provided by Haviland House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Haviland House to confirm what's included and get a personalised quote:

Contact Haviland House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Avallon McCormack (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (67)

Parking

  • Own car park

Haviland House Reviews (74)

9.7

Haviland House has a Review Score of 9.7 (9.659) out of 10, based on 26 reviews in the last 2 years.
Over all time Haviland House has 74 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Haviland House
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Total of 74, showing 21-40
Review from Trudy W (Wife of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband joined Haviland House in September 2023. He had various dementias and aphasia following a stroke. He had a few hospital visits before end-of-life care. He was as happy as he could be at Haviland and the staff were amazing and helped him feel as dignified as was possible. He smiled and found
ways to thank his carers by shaking the hands of the males and kissing the hands of the females. I thank all of the staff who cared for him when I couldn't. He sadly passed on June 11th but chose to raise funds for Guild Care and dementia.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for taking the time to leave such a heartfelt review of Haviland House. We are deeply sorry for your loss, and our sincerest condolences go out to you and your family. It was an honour to care for your husband during his time with us, and we are truly grateful to hear that he felt dignified and supported by our team. His kind gestures of shaking hands and kissing hands to express his thanks touched our hearts, and we are proud to have been able to help him feel as comfortable as possible. We are also moved by his decision to raise funds for Guild Care and dementia, which speaks volumes about his character and your shared commitment to helping others. Please know that your kind words will be shared with the whole team, and we are here for you if you need any further support. Thank you again for trusting us to care for your husband during such a difficult time.
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Review from K M (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum has been a resident at Haviland for nearly 5 years. Haviland is a wonderful place, with such caring staff, who treat the residents with such respect and kindness. She has made some lovely friendships with other residents and also the staff.
The home is beautiful, spacious and very clean.
The bedrooms are lovely.
There is always a warm welcome and family atmosphere, a relaxed place for residents and their families to feel at home.
Regular activities and entertainment and a beautiful garden for all the families to use.
Nice to see carers have time to sit with residents to talk about topics, their interests and the old days.
As Mum's care needs have increased and changed over the years, it is reassuring to know that as things have progressed Haviland is the right home for her. Haviland caters for many stages of dementia and provides high levels of care and nursing. We enjoy a good relationship with the Haviland staff, all of who are very friendly, approachable and professional.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you for your wonderful review of Haviland House. I'll be sure to share your kind words with the entire team. We're delighted to hear that your mum has formed lovely friendships with other residents and our staff. As her care needs have evolved over the years, it's reassuring to know you feel confident that Haviland House is the right place for her, where we cater to all stages of dementia across our five households. Our residents lie at the heart of everything we do, and we take pride in dedicating time each day to activities like reminiscence, engaging with their interests, or simply enjoying a chat over a cup of tea. Our vision is to ensure that all those in need of care living fulfilling safe and secure lives and I am pleased to hear that this is being realised at Haviland House. Please don't hesitate to reach out to me or the team if there's anything more we can do to support your mum. Thank you again for your kind review.
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Review from D M (Friend of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having visited many many homes over the last 25 years I can honestly say Havilland is outstanding.
Fabulous atmosphere - welcoming and beautifully clean. Lovely staff and wonderful to see residents truly enjoying their day.
Well done Guildcare - not an easy job to make this level of service look so
effortless!
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your glowing review of Haviland House. We are so pleased to hear that you find the home outstanding having visited many, many homes over the years, and to hear that you felt that Haviland House has a fabulous welcoming atmosphere with lovely staff and is beautifully clean. Our mission is to ensure that our support and services are accessible, effective, and lovingly delivered and that all people in our care live fulfilling safe, and secure lives. It is wonderful to hear that that you saw our residents truly enjoying their day as the health and well-being of our residents lie at the heart of everything we do. Thank you again for your kind review - I will ensure your positive feedback is passed on to all of the team at Haviland House.
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Review from Lesley B (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed in Haviland House for 4 months she was end of life care and she loved every day and everyone, she felt very lucky to be there and I couldn't have wished for a nicer place for her to end her life.
My dad is in Haviland he has vascular dementia and it has taken a while for him to settle
but now he says he is staying in a great hotel.
If you want somewhere for your loved ones to be looked after how you would look after them then Haviland is the place, the rooms are en-suite, spacious and clean, the carers are fantastic as are the clinical staff, nothing is too much trouble, meals are cooked in their kitchen and if you time it right you get homemade cake when you visit, yum!
Daily entertainment is brilliant from singers coming in to arts and crafts. Today they made bird feeders from pine cones.
All the staff work so very hard to give our loved ones the very best care and attention.
I couldn't wish for a better home, for my dad.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your kind review relating to the care that the team at Haviland House have provided to your parents. Please accept our sincere condolences on the loss of your mother, we were honoured to have cared for her in her final months and we are so pleased to hear that you felt there was no nicer place for her to be. Our vision is for all people in need of care to live fulfilling, safe and secure lives so we are delighted that your dad has settled and you feel that he is getting the very best care and attention from our clinical teams and carers. Please do not hesitate to contact myself or the team if there is anything else that we can do to support your dad, it is great to hear that you couldn't wish for a better home for him.
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Review from Coral G (Daughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
The home is an utter disgrace. I hadn't done a review before now as we were so traumatised by our experience I needed to forget about it. My Mum was frequently soiled when I visited as were other residents. The whole place stinks. Residents were largely ignored unless it was meal times. The management
couldn't care less and there is a huge focus on money. Despite the huge fees, everything is filthy including cups, bedlinen and rooms. You would be right in asking why on earth we kept her there but, we had no choice. Three staff members were great and a couple of others but that was it. My Mum had an incident of unexplained bruising with very clear finger marks on her arms. I would think very carefully before putting a loved one in here. Mum did not leave her room for a year but is now happily walking and being cared for properly in her new home. One of the carers who knew Mum from Havilland saw her in her new home and cried at the difference.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseAs Worthing's leading social care charity and provider of high-quality residential care for older people, we take immense pride in our safety and quality track record. Following your concerns regarding your mother's care, we promptly conducted a thorough investigation through our in-house team of care compliance experts. This comprehensive report provided immediate reassurance to the CQC. While we value all feedback, we must address your perception of our environment and the quality of our home. Our facility is consistently reviewed as excellent and superior to others, as evidenced by our numerous positive reviews and the fact that Haviland House is fully occupied. Our vision is for all individuals in need of care to live fulfilling, safe, and secure lives - a vision which is successfully being delivered at Haviland House. We invite anyone to visit and see the exceptional dementia care and support we provide to some of our community's most vulnerable people.
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Review from Jason B (Son of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not express the amount of gratitude to all the staff.
I can not single one person out, the carers have made my mum's respite.
The lady from the office has also been amazing offering advice above her remit nothing ever seems too much trouble which is what we need as social services I feel have
let my mum down so badly.
I can not thank you all enough.
Reply from Avallon Mc Cormack, Home Manager at Haviland HouseMany thanks for your kind review. We are delighted that your mums respite has been a positive experience and will ensure that your feedback is passed on to our team.
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Review from David A (Son of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the darkness of dementia as a family, we found Haviland House, really can only say thank you from the bottom of our hearts. What a beautiful place unsung heroes work here with love and respect. The help has been overwhelming at times it’s made it far more bearable. I on behalf of my mother and family
thank you so much for finding light in the darkest of places in a dementia journey Haviland House. Thank you!
Reply from Avallon McCormack, Registered Manager at Haviland HouseThank you so much for your heartfelt review, I have read it to some of the team already and they are really touched by it. I am so pleased that you feel that we as a team are here for you and Mum and we are happy that you chose us to support you all through this journey.
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Review from R N (Wife of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been present for quite long periods when visiting my husband. I am full of admiration for the way the staff nurses, assistants, helpers and volunteers are so consistent in the way they carry out their duties. Residents are treated with kindness and respect. Their concerns are addressed promptly
and seriously until the situation is resolved satisfactorily. Their dedication deserves so much more recognition from authorities.
Reply from Avallon McCormack, Home Manager at Haviland HouseThank you for choosing Haviland House. We are delighted that you are pleased with the service provided and that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Many thanks for taking the time to provide this review.
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Review from Barbara B (Wife of Resident) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband enjoys the range of activities offered and loves the friendly staff. The lunch is always a highlight of his day as is the dessert and cake!! He attends twice a week which gives me some much-needed respite.
Reply from Avallon Mc Cormack, Home Manager at Haviland HouseThank you for choosing Haviland House. We are delighted that you are pleased with the service provided and that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Many thanks for taking the time to provide this review.
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Review from Danny B (Son of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went into Haviland House in February 2023 aged 94 into Bramber Wing. As it was his first time in a care home we were naturally anxious that he would be looked after properly and that his needs would be met. It soon became apparent to us that we needn't have had any concerns whatsoever, and that
every single carer that we experienced who helped look after Dad did a fantastic job. I was fortunate enough to be able to visit him practically every day and evening (along with my two brothers) and we could always see the care, effort, and fondness into looking after him. I think one of any relative's biggest concerns of a family member going into a care home is trust, and we trusted Haviland House to look after him.
To the management, to the nursing staff, to the carers, thank you!
Reply from Avallon McCormack, Home Manager at Haviland HouseThank you for your kind review of Haviland House. On behalf of Guild Care and the team at Haviland House, we would like to offer our deepest condolences to you and your family. We are so pleased that your dad was happy in our care and that you felt he was well looked after. We pride ourselves on providing expert support and personalised care to our residents and it was a pleasure to care for your dad. I will ensure that your feedback is passed on to the team. Thank you for your kind review, the feedback really is invaluable.
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Review from M B (Daughter of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I can't thank Haviland enough for the care and patience shown towards my dad as he battled Alzheimer's. He was not an easy resident, but the staff took time to get to know him and engage with his interests so that over time he settled in and became a part of their community. He had some complex needs,
physical and mental, but Haviland managed everything well and I can't fault the care he received. Haviland was always spotlessly clean when we visited, with no 'smells'. Communication with relatives could be better very good at informing us of issues, but sometimes slow to respond to queries. That said, I'd rather staff prioritise good care over responding to emails/calls. Overall I would recommend Haviland to anyone looking for a home for their loved ones.
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Review from Mark B (Son of Resident) published on 1 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial home-visit appraisal, transport to Havilland House and throughout his time at Havilland House I’ve found the level of care and empathy from all those involved to be excellent! All the carers were wonderful with Dad, very caring, patient and helpful to his needs during his last few weeks
with us. The overall feel of the home is relaxed yet very professionally run with all staff engaged and welcoming so thank you to all those that helped our family!
Reply from Avallon McCormack, Home Manager at Haviland HouseThank you for choosing Haviland House. We are delighted that you are pleased with the service provided and that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Many thanks for taking the time to provide this review.
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Review from Lilian H (Wife of Resident) published on 4 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A huge improvement in staffing levels since the year-end into January 2023.
I have rated staff 'excellent' in all areas. Their job is a difficult one, often open to abuse from some residents, physically or verbally.
The home's ambiance is more like a hotel than care home. Excellent food.
Reply from Avallon McCormack, Home Manager at Haviland HouseThank you for choosing Haviland House. We are delighted that you are pleased with the service provided and that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Many thanks for taking the time to provide this review.
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Review from G J (Daughter of Resident) published on 4 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Haviland House for 2 years. She is and has been well cared for 24 hours a day since her arrival. The nursing staff are excellent with helping her to eat and drink regularly and her general health has improved with excellent care she has received with pain management and dietary needs
catered for. When we visit we feel we are welcomed by staff members from reception to management and nursing staff.
The activities throughout the year are well organised from garden parties, Christmas pantos and birthdays, which we have attended, both us and Mum have enjoyed, making Mum and us feel we are all part of the Haviland family.
Reply from Avallon McCormack, Home Manager at Haviland HouseThank you for choosing Haviland House. We are delighted that you are pleased with the service provided and that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Many thanks for taking the time to provide this review.
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Review from Brian C (Husband of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at Haviland House for a year now, and within the year we have got to know all the staff and lots of the residents and today still. We feel like part of the family. The is lots of entertainment that goes on within the home. Not all of which my wife can participate in but still enjoyable.
I feel I have confidence in the staff that look after my wife when I am not around. The house hold that my wife lives on, has been adapted to provide everything she needs. Now that we are able to again, it has made myself and my wife closer again and now that staff and relatives no longer have to wear masks it is a much more welcoming environment and help the bond not only between her and staff but also myself and staff.
Reply from Avallon McCormack, Home Manager at Haviland HouseThank you for choosing Haviland House. We are delighted that your wife feels at home and that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Many thanks for taking the time to provide this review.
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Review from Raymond P (Husband of Resident) published on 23 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been looked after by Haviland House for the past three and a half years. I have to say I could not have hoped for better. The staff have been remarkable in dealing with someone who can be quite difficult at times. Always the most professional and pleasant approach, no matter what.
Reply from Avallon McCormack, Home Manager at Haviland HouseThank you for choosing Haviland House. We are delighted that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Many thanks for taking the time to provide this review.
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Review from Jenn M (Daughter of Resident) published on 23 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Haviland House provides for those who live there like my mum with an extra family. The staff are warm and caring and they treat residents with love and kindness. Moments are made that are fun and in that moment she seems really happy.
Staff go the extra mile and really care about those they look after.
Reply from Avallon McCormack, Home Manager at Haviland HouseThank you for choosing Haviland House. We are delighted that your mum feels at home and that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Many thanks for taking the time to provide this review.
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Review from Sue S (Daughter of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so blessed to have found this home. The staff are amazing and Mum is so happy and well cared for there.
Mum is able to have her hair and nails done, enjoy the outings she has and she loves the garden. Lots of entertainment for her, singing and dancing, she looks 20 years younger since she has
been there. She is safe and well looked after and we receive regular updates and photos by email as we live overseas.
Merry Christmas and thanks to you all.
Reply from Sharon Mc Namara, Commissioning Manager at Haviland HouseThank you for your review. We are very pleased that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Thank you again for taking the time to provide this review.
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Review from Jean C (Sister of Resident) published on 13 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are wonderful, kind and considerate. Very well looked after. Activities are good very sociable and residents are all involved. Appropriate music seems to be enjoyed.
Reply from Sharon McNamara, Commissioning Manager at Haviland HouseThank you for your review. We are very pleased that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Thank you again for taking the time to provide this review.
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Review from D M (Husband of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The outstanding feature of Haviland House is the dedication, skill and personal warmth of all the staff, most notably the carers but also the administrative staff and management. Nothing is too much trouble for them. The building is light and spacious and imaginatively furnished and decorated, with
an attractive garden, and the general atmosphere is friendly and welcoming. It is a great comfort to know that my wife is affectionately cared for and her personal requirements efficiently managed.
Reply from Sharon Mc Namara, Commissioning Manager at Haviland HouseThank you for your review. We are very pleased that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Thank you again for taking the time to provide this review.
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Current Review Score: 9.7 (9.659)

Overview of Review Score

The Review Score of 9.7 (9.659) out of 10 for Haviland House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.659 for Haviland House is calculated as follows: ( (250 Excellents x 5) + (35 Goods x 4) + (11 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 308 Ratings = 4.659
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Haviland House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Avallon

Avallon McCormack

Job Title: Care Home Manager Joined: 2022

I joined Haviland House as Care Home Manager on November 22. I started my career in Health and Social care in 2012 as an administrator at a nursing home in Brighton. I quickly progressed to Deputy Manager and then to Care Home Manager before moving on to be Registered Manager at an 80-bed Residential and Dementia Home.


I cannot envisage another career with more varied days, challenges and rewards than this role brings and the chance to make a positive change in people’s lives is a real motivator. I really enjoy being a manager with the ability to influence positive change, support a team and drive the highest standards of person-centred care.


The whole team at Haviland House show passion and dedication to providing a high level of care for people living with Dementia. We ensure our residents are fulfilled, engaged, well cared for and happy. Getting to know the people we care for, seeing them happy and empowering them to live their lives is one of the greatest rewards.

Kirsty

Kirsty Baron

Job Title: Wellbeing and Activities Coordinator

My journey at Haviland House began in 2022 when I joined as a Dementia Support Worker. In August 2023, I had the privilege of taking on the role of Wellbeing and Activities Coordinator, which has been incredibly rewarding.


My primary responsibility as the Wellbeing and Activities Coordinator is to deliver a diverse range of activities aimed at stimulating the mental and physical well-being of our residents. One of the most important aspects of my role is ensuring that these activities are accessible and enjoyable for individuals at all stages of dementia and with varying abilities.


I genuinely love what I do. Being a part of our residents' daily well-being and creating a fun, positive atmosphere to care for them is at the heart of my role. It's incredibly fulfilling to contribute to their lives and make a meaningful impact on their overall quality of life.


My dedication to the residents at Haviland House drives me, and I am deeply committed to providing the best possible care and support to enhance their well-being.

Tammy

Tammy Strudwick

Job Title: Deputy Manager - Resources Joined: 2018

I have worked at Haviland House for 5 years. I started as a night carer and worked my way up to my current role as Deputy Manager - Resources. I manage resourcing and recruitment to ensure that we have a safe staff-to-resident ratio at all times. I am the 'go-to' person for any questions about our home due to my long tenure at Haviland House. I love meeting new residents and talking to residents' families. Haviland House is like one big family for me.

Janet

Janet Troullos

Job Title: Haviland House and Bradbury Centre Administrator Joined: 2023

I am responsible for ensuring our residents' personal records are up to date. I also assist with rotas and invoicing. Haviland House has a wonderful family atmosphere, and I love being part of the team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haviland House to verify any information. View our terms and conditions. Haviland House has an Enhanced Service - more info.