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Residents benefit from compassionate 24-hour nursing care and specialist dementia support, delivered by an...
Located in the village of Hawkinge, just outside Folkestone, Hawkinge House is a purpose-built care home designed to provide high-quality care in a comfortable and contemporary setting. The home offers personalised residential, nursing, dementia, and respite care, with 184 spacious studio suites that promote both independence and privacy while ensuring expert support is available around the clock.
Residents benefit from compassionate 24-hour nursing care and specialist dementia support, delivered by an experienced team in a safe, welcoming environment. Daily life at Hawkinge House is centred around each individual's preferences, encouraging residents to enjoy meaningful activities, maintain their independence, and make the most of every day.
Care Provided by Hawkinge House & PAU
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 177 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Hawkinge House & PAU to confirm what's included and get a personalised quote:
Special Offer - Receive £200 off per week for the first 12 weeks when you move in as a permanent resident - For a limited time only. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Hawkinge House & PAU for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Shelly Watson / Tara Peacock / Charlotte Muir (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors are welcome at any time. All the home asks is that visitors sign at Reception.
Parking
- Plenty of on-site parking available
Hawkinge House & PAU Reviews (71)
Hawkinge House & PAU has a Review Score of 9.5 (9.504) out of 10, based on 44 reviews in the last 2 years.
Over all time Hawkinge House & PAU has 71 reviews.
As always, I have no complaints about how my grandmother is cared for. She is very happy and settled. She always says nice things about the staff. Thank you all.
As always, I have no complaints about how my grandmother is cared for. She is very happy and settled. She always says nice things about the staff. Thank you all.
Kind regards.
Staff are very kind and caring.
Staff are very kind and caring.
Thank you for the lovely feedback; it is much appreciated.
Lovely visit with Dad each week. Garden walks, and Duncan, the guinea pig cuddles, plus ballon gamed with other residents. Dad is so much calmer these days and very content at Hawkinge House - he has mentioned to me that he loves it here! As a family, we feel very happy that Dad has settled so well...
Lovely visit with Dad each week. Garden walks, and Duncan, the guinea pig cuddles, plus ballon gamed with other residents. Dad is so much calmer these days and very content at Hawkinge House - he has mentioned to me that he loves it here! As a family, we feel very happy that Dad has settled so well - thank you.
Thank you so much for the lovely positive feedback.
Lack of basic continuing care, falls way below the standard described and paid for. Many residents continually ignored. Respect and dignity lacking.
Lack of basic continuing care, falls way below the standard described and paid for. Many residents continually ignored. Respect and dignity lacking.
Thank you for your review, I would very much like to discuss this with you so that we are able to investigate your concerns. We value everyone's opinions and we understand that having your loved one in a care home can be very stressful, particularly in the early days. I would be grateful if you...
Thank you for your review, I would very much like to discuss this with you so that we are able to investigate your concerns. We value everyone's opinions and we understand that having your loved one in a care home can be very stressful, particularly in the early days. I would be grateful if you could contact me at Hawkinge House to discuss your concerns.Kind regards,
Hawkinge House 01303 890100
Room is big but flooring is bad, needs new carpet. Needs more staff to look after the residents. Staff seem to be okay with residents but need to be more vigilant and aware of what the residents do. They are always friendly. Receptionist is friendly and informative. They do email well to keep...
Room is big but flooring is bad, needs new carpet. Needs more staff to look after the residents. Staff seem to be okay with residents but need to be more vigilant and aware of what the residents do. They are always friendly. Receptionist is friendly and informative. They do email well to keep family informed. New residents must be aware of personal possession (rings, watches) can go missing. Maybe do not take them in.
Many thanks for your feedback and for the positive comments on the staff. We have already ordered new flooring but it has been badly delayed due to current supply issues.
Thank you for taking my wife into your care. From day one I had to admit the security, cleanliness and attention my wife was given. For the first 14 days, I was allowed to talk to her every night. Since then I have visited every other day so the rest of the family and others. Though Hawkinge House...
Thank you for taking my wife into your care. From day one I had to admit the security, cleanliness and attention my wife was given. For the first 14 days, I was allowed to talk to her every night. Since then I have visited every other day so the rest of the family and others. Though Hawkinge House is 15 miles away I could not wish for a better place for my wife, she has never complained, she is getting lots of TLC and all her family thank you very much for your dedication to your work.
I like my room at PAU (Proactive Assessment Unit) Hawkinge House because it is big and I can move around in my electric chair. I have made friends. I like the gardens. The food is ok. I am looked after. I have my meals when I want. I am listened too. I have support from other people. This is a nice...
I like my room at PAU (Proactive Assessment Unit) Hawkinge House because it is big and I can move around in my electric chair. I have made friends. I like the gardens. The food is ok. I am looked after. I have my meals when I want. I am listened too. I have support from other people. This is a nice place. I am going shopping with staff and buy what I want, it is better now I have my scooter to get me about a lot more. My room has a fridge so I can put my drinks and snacks in there. I am here to be supported to get me home safely.
The care staff is...
The care staff is extremely pleasant and the level of care they give is excellent. Their attention to detail is remarkable with all of them getting to know all my preferences from food to care and other quirks very quickly.
The unit recruitment program is certainly working well, finding friendly, caring, and competent staff could not have been easy. As an ex-company owner I know how difficult this is to achieve. The training program must be very good to achieve this level of care.
So, full marks all round for Hawkinge PAU and all staff and management on PAU.
Value for money is one area that I cannot comment on as I was there as an NHS patient.
The care my mother received was second to none. Her suite was large and clean and presented a warm homely feel. Staff were fabulous. Always willing to help and often going above the call of duty to cater for my...
The care my mother received was second to none. Her suite was large and clean and presented a warm homely feel. Staff were fabulous. Always willing to help and often going above the call of duty to cater for my mother's needs. Sadly in early November, my mother's dementia had progressed to end of life stage. Staff at Hawkinge House made my mum comfortable and developed a unique and warm bond with her during her final weeks.
I come from a large family (my mother had ten of us) and we were all able to visit Mum at any time of day. I often visited as late as 3am. Mums final days were made comfortable and dignified, her family kept a vigil around Mum's bed and the staff kept us in food and drink and never once got tired of offering whatever assistance was needed. Excellent beyond words.
My husband has received the very highest standard of care and comfort since arriving at Hawkinge House 14 months ago. The staff have done everything to make my husband feel safe and secure at all times.
The kindness shown to all of the residents is outstanding, there is always a hand to hold for...
My husband has received the very highest standard of care and comfort since arriving at Hawkinge House 14 months ago. The staff have done everything to make my husband feel safe and secure at all times.
The kindness shown to all of the residents is outstanding, there is always a hand to hold for those who need it. A true home from home.
My mother has lived in Hawkinge House for five years now and is very settled. The staff go to great lengths to keep her interested in life, for example entering one of her poems in a competition. I think the care she receives is outstanding. I like the way the staff know me too and keep me...
My mother has lived in Hawkinge House for five years now and is very settled. The staff go to great lengths to keep her interested in life, for example entering one of her poems in a competition. I think the care she receives is outstanding. I like the way the staff know me too and keep me informed.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hawkinge House & PAU.
There are no upcoming events for Hawkinge House & PAU.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Accreditations
There are no accreditations posted yet for Hawkinge House & PAU.
Meet the Team (5)

Our Long Term Care unit offers a true home for life for residents needing ongoing nursing support. Each of our 62 spacious suites features a...
Our Long Term Care unit offers a true home for life for residents needing ongoing nursing support. Each of our 62 spacious suites features a kitchenette and living area, giving residents genuine independence within a safe, supportive environment. Ground floor suites open directly onto our landscaped gardens, while our second floor features "The Village", a welcoming community space with its own pub, hair salon, activities room and patio terrace. Daily life is shaped around residents' preferences. Our activities team creates a varied programme including entertainment, gentle exercise, arts and crafts, and regular outings. Our in-house chef prepares fresh meals daily, with choices to suit all tastes and dietary requirements, and freshly baked cakes every afternoon. We welcome couples who wish to stay together, even when their care needs differ significantly. Our 24-hour nursing team, led by qualified nurses, ensures expert clinical care is always available while maintaining the warm, homely atmosphere that makes Hawkinge House special.

I started my journey in adult care in 2004 when I joined the industry as a care worker in the community, previous to this I had managed a dental...
I started my journey in adult care in 2004 when I joined the industry as a care worker in the community, previous to this I had managed a dental practice but felt that a career in Social Care would be more rewarding. Since that time, I have worked my way through the industry to become an Operations Director, and then, finally, in June 2020, I joined Hawkinge House PAU as the Registered Manager of the brand-new service. Hawkinge House PAU is an assessment unit for patients that are leaving an acute hospital setting and require a period of assessment to establish their longer-term care needs. I am passionate about giving the best possible care to every patient that comes through our doors, regardless of their situation. It is always my aim to ensure that every patient who comes through the PAU feels heard and safe. I am supported by an amazing team that has a wealth of experience in the industry and shares the same goals and aspirations for the care that we deliver that I do.

With over 21 years of experience in the care sector, I have built a career dedicated to delivering exceptional standards of care and support....
With over 21 years of experience in the care sector, I have built a career dedicated to delivering exceptional standards of care and support. Currently, I serve as the Registered Manager for the Short-Term Care Unit at Hawkinge House, a role I have held for 3.5 years. In this position, I lead a team committed to providing high-quality, person-centred care that meets the diverse needs of our residents.
Starting my career as a carer, I have progressed through various roles, gaining hands-on experience and a deep understanding of the sector. My passion for care stems from its rewarding nature and the unique challenges and opportunities it presents every day. I am committed to fostering a culture of compassion, professionalism, and continuous improvement.

It’s been nearly 8 years since I started working here at Hawkinge House. I began my journey as a Registered Nurse, and today, standing as one of the...
It’s been nearly 8 years since I started working here at Hawkinge House. I began my journey as a Registered Nurse, and today, standing as one of the Deputy Managers of the home, I feel both proud and grateful. Being able to care for people every single day has shaped me not just professionally, but personally as well.
Working in care has taught me the true meaning of compassion, patience, and responsibility. Every resident carries a story, and being trusted to support them through some of their most vulnerable moments is a privilege I never take for granted. The challenges have been many, but the rewards- seeing a smile, providing comfort, and making someone feel heard- have always outweighed them.
This field has helped me grow into a stronger person, and I am honoured to be part of a team that makes a real difference in people’s lives. I look forward to continuing this journey and contributing to the quality of care our residents deserve.

Josin has been with Hawkinge House since 2014. He is a qualified nurse and is the deputy manager for the short-term 2nd floor at Hawkinge House. He qualified as a nurse in 2015 and has a wealth of knowledge within the care sector.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawkinge House & PAU to verify any information. View our terms and conditions. Hawkinge House & PAU has an Enhanced Service -what an Enhanced Service includes.