Care Provided by Holly House
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 9 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Holly House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- JW Care Group
- Private Owned
Person in charge
- Ibtisaam Abdallah (Manager)
Local Authority / Social Services
Admission Information
- Female only (entire home)
- Ages from 30 to 70
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (9)
- Single Rooms with ensuite Wet Room (9)
Visiting
- Family and friends, including children, are warmly welcomed at any time of day, on any day of the week. To help visits run smoothly and avoid disruption to activities or care routines, visitors are kindly asked to avoid mealtimes and, if possible, give advance notice before arriving. Most visits take place in residents’ own rooms, offering privacy and comfort. Protected Mealtimes are observed to support residents’ health and wellbeing, meaning visits should be avoided during: • 08:00 – 10:00 (Breakfast) • 12:00 – 14:00 (Lunch) • 16:00 – 18:00 (Dinner) Children’s visits are especially encouraged, as their smiles and energy are greatly enjoyed by residents.
Parking
- There is ample secure, free parking available on site for visitors.
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Holly House Reviews (4)
9.1
Holly House has a Review Score of 9.1 (9.114) out of 10, based on 4 reviews in the last 2 years.
Over all time Holly House has 4 reviews.
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Review from Gaynor G (Resident / Service User) published on 28 April 2026 Submitted via Postal Card•
Overall Experience
Holly House Care Home is welcoming. The staff are helpful, very warm and caring.
↩Reply from James Wyatt, Operations Director at Holly House
Thank you for your kind words - it really means a lot to the whole team. We're so pleased you've found Holly House to be welcoming, and that our staff have made a positive impression. We'll be sure to share your feedback with them!
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Review from H B (Daughter of Resident) published on 22 April 2026 Submitted via Website•
Overall Experience
The over all running of Holly house is excellent the care staff are amazing and the management.
My mom was there for some years I haven't got any complaints of the running of the home just compliments.
↩Reply from James Wyatt, Operations Director at Holly House
Thank you so much for your kind words about Holly House.
We're really pleased to hear your mum had a positive experience, and I'll be sure to share your feedback with the team - it means a lot to them.
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Review from Melanie K (Mother of Resident) published on 6 October 2025 Submitted via Website•
Overall Experience
This lovely home is small and homely with a high carer to patient ratio.
During COVID several staff stayed on site between shifts instead of going home and, amazingly, there were no cases of COVID in the home.
The manager is very efficient and responds to questions or requests, then actions them rapidly. If the manager isn't on site, the other staff are quick to deal with queries and needs.
The manager and carers respect the dignity of our daughter and always see her as an individual.
During COVID several staff stayed on site between shifts instead of going home and, amazingly, there were no cases of COVID in the home.
The manager is very efficient and responds to questions or requests, then actions them rapidly. If the manager isn't on site, the other staff are quick to deal with queries and needs.
The manager and carers respect the dignity of our daughter and always see her as an individual.
The staff are very caring and kind; carers take our daughter regularly to a number of activities. Family members are also involved in her care and regularly take her out or to stay at home.
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No Rating
Review from Daniel C (Partner of Resident) published on 2 October 2025 Submitted via Website•
Overall Experience
Can't think of a better place for my partner to be. Great staff, caring and good feedback.
Staff empathetic and understanding. encourage family visits.
Staff empathetic and understanding. encourage family visits.
Openly discuss the care and areas they could improve.
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No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 October 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
There are no upcoming events for Holly House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Holly House.
Accreditations
There are no accreditations posted yet for Holly House.
Meet the Team (0)
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Frequently Asked Questions about Holly House
What types of Care is Holly House registered for?
Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Holly House have?
There are 9 Single Rooms.
What are the Facilities & Services at Holly House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Holly House to the centre of Birmingham?
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly House to verify any information. View our terms and conditions. Holly House has a Basic Service -more info.