Juniper House Residential Care Home

2 Oak View Way, Behind St John’s Medical Centre, Off Bromyard Road, Worcester WR2 5FJ
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9.8 82 Reviews
  • Juniper House Residential Care Home, Worcester
Juniper House is a beautiful modern home, which is at the heart of the local community, next door to a GP surgery.

Providing residential and dementia care, the home also provides respite care breaks, which can be pre-booked in advance.

There are regular visits from toddlers from the local nursery, who join the residents for activities. The home has strong links with the local Age UK group, and hosts community coffee mornings, inviting local people to join the residents for a catch up over coffee and cake.

The gardens are stunning and are overlooked by a beautiful garden room, where residents take part in activities, from a book club and arts and crafts, to a knitting club and music. The gardens are surrounded by wheelchair friendly pathways and are a wonderful space to relax with loved ones, who are welcome to visit at any time.

Juniper House also has a minibus, for residents to enjoy trips out into the community.

And next door is the Noble House retirement living scheme, which has a bistro, which residents are welcome to visit. The scheme also welcomes residents across for events and celebrations. It also has a hair salon, where they can enjoy regular hair appointments with a mobile hairdresser.

The residents enjoy delicious, home cooked meals in Juniper’s dining rooms, from roast dinners with all the trimmings to fish and chip Fridays. And residents are welcome to dine in the neighbouring bistro.

Their bedrooms are spacious, beautifully decorated and furnished, with walk in wet room showers. There are adjoining and larger rooms for couples.

The home is a stone’s throw from the centre of St John’s, which has shops, cafés and a library. There is also a large car park for visitors.
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Care Provided by Juniper House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1378
  • RESPITE Self-Funded Residential Care: from £1378

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1378 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Juniper House Residential Care Home to find out the exact price for your requirements.

Contact Juniper House Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Juniper House Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jana Vaskova (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Juniper House Residential Care Home Reviews (82)

9.8

Juniper House Residential Care Home has a Review Score of 9.8 (9.820) out of 10, based on 31 reviews in the last 2 years.
Over all time Juniper House Residential Care Home has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Juniper House Residential Care Home
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Total of 82, showing 1-20
Review from J W (Relative of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was recommended the Sanctuary group by a friend, whose auntie had been residing in one for some years. I chose Juniper House being the newest built one in the Worcestershire area. The manager Jana was extremely helpful and approachable, providing a wealth of information, prior to attending our home
to assess Mum for respite. The rooms are very spacious, nicely decorated, well equipped, with en-suite wet rooms. The home benefits from being purpose built, which for my mother, who is living with Alzheimer's, is essential so as to assist her navigating around the building. All of the staff were extremely friendly and caring. And nothing was too much trouble for the maintenance guy. All of Mum's clothes were freshly laundered upon my collecting and she looked very well turned out. I have now booked in Mum for some further respite. THANK YOU to all of the team. 'Long term' financially the Sanctuary Group offers the stability, other fully privately funded care homes lack.
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you for sharing such a detailed and positive review. We're delighted you felt supported throughout the process and that your mother was comfortable during her stay. It's wonderful to hear you appreciated the spacious rooms, friendly team and thoughtful touches like freshly laundered clothes.
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Review from Janet U (Sister of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoyed visiting my sister. All the staff were very pleasant & helpful. My sister was at the care home for a week and she seemed to be very happy & content.
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Review from Stephen H (Son of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always clean + tidy and the staff are brilliant. I feel my mom could not be in a better home. Thank you to all staff.
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you for sharing such lovely feedback. We're delighted to hear you feel your mum is in the best possible place and that our team's care and attention make a real difference. Your kind words mean a lot to us.
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Review from B K (Daughter-in-law of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a very difficult time for families finding a suitable place of care for our loved ones
We have been pleased with the advice from the manager and staff at Juniper House.
Answering all our maybe silly questions. John has been in for nearly 3 weeks now, and he loves it; all the staff are very
kind and friendly.
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you for sharing such thoughtful feedback. We understand how important this decision is for families, and we're delighted to hear that the support and guidance from our team helped make things easier. It's wonderful to know that your loved one feels happy and settled, and that our staff's kindness has made a positive difference. We're committed to providing compassionate care and a welcoming environment every day.
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Review from Christopher B (Son of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother reached a point where she was unable to cope at home alone. So we began to search for a care home which was a daunting prospect as we had never had anything to do with care homes before. I am delighted to review and report that Juniper house has been fantastic. The staff have been very approachable
communicating and explaining everything that we need to do and the process of moving my mother into the care home was simple and stress free. My mother's experience ,although it takes time to adjust to the new surroundings, has been fantastic. The care home is very clean and all of the staff are very attentive and my mother has been extremely well looked after. I would highly recommend Juniper House as a residential care home for a relative. It is such a relief for all of our family to know that our mother is well looked after here.
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Review from Lee B (Nephew of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited my aunt at the care home since she moved there at its opening ten years ago. The combination of compassion and professional ability that the home provides has always been clearly on display. The happiness and friendliness that my aunt has experienced, and herself spoken of, is very easy
to appreciate and be thankful for. Now that my aunt withdraws into herself and faces the changes of her later days, it is a relief to know that this compassion and professional care continue. I have full trust in this from the time that my mother was in the same care home and experienced the same excellent level of care before she passed away.
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you for your kind words and continued trust over the years. We're truly grateful to have supported both your aunt and mother, and it's reassuring to know our care has made a meaningful difference. Your feedback means a lot to our team.
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Review from Jeremy C (Son of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in Juniper House for one week's respite care. From the receptionist to the senior manager(s), I cannot fault any staff members - they really did care, not only for the residents, but for relatives as well. The home itself was clean, tidy, and there was plenty of communal areas for residents.
I would not hesitate to recommend Juniper House to anyone. Thank you to all, I am sure my Dad will be back!
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you for your lovely review. We're so pleased your father felt well cared for during his stay, and that you found our team and environment welcoming. Your kind words mean a lot to us, and we'll be sure to share them with everyone here at Juniper House.
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Review from Janet K (Wife of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly atmosphere. Very clean everywhere. Carers very caring and treating residents with respect. Everyone very helpful and listen to any queries we may have. Could have more consistent activities - some days no activities, needs more stimulation. Some days a bit boring.
Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care HomeThank you so much for your wonderful words for our team and the care they provide. I have already passed on your feedback to the home in relation to our experiences. Your feedback is truly invaluable.
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Review from S V (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted that my mum is in Juniper House! The staff are always happy and cheerful, communicating with the residents with care, respect and dignity. My mum has taken some time to settle, but this time has been treated with patience and understanding. Food is plentiful and has some choice, well
prepared and served to all residents in the dining room, important to those who need some company!
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you so much for your lovely review. We're really pleased to hear your mum is settling in and that our team's care and kindness have made a difference. It's great to know the dining experience and companionship are being enjoyed too.
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Review from Lesley L (Wife of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first visit here, I have been impressed with the caring, calm and friendly atmosphere. This first impression has continued through the week while my husband has been here for respite care. All the staff have been so patient with him and so reassuring to me whenever I have called. I know he would
rather be at home with me at his 'beck and call', but I really, really have needed this break. To know that he is in such good hands has enabled me to relax and catch up on sleep and my own life. It is a lovely place.
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you so much for your lovely review. We're really glad to hear that your husband felt well cared for and that you were able to take a much-needed break with peace of mind. It means a lot to know our team helped make this time easier for both of you.
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Review from Sue C (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was fortunate to reside in Juniper House for past 8 years, until she passed at the end of April. The home is friendly, well led and safe. Mum was always very happy and all her needs were met. I was always informed of any changes in mums health. Any issues that I raised were addressed quickly
and efficiently. Care staff work very hard, they are patient and always have the residents best interest at heart. I spent two weeks with mum as the end approached, I have nothing but admiration for the staff, they work so hard, in an often challenging environment, they always had a smile and their patience is commendable. Well done Juniper! and thank you.
Reply from Jacob Hardie, Design and Marketing Assistant at Juniper House Residential Care HomeThank you for your heartfelt review. We're truly grateful that Juniper House could be your mother's home for the past eight years. It means so much to know she was happy and well cared for, and that you felt supported, especially during such a difficult time.
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Review from Suzanne C (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has been a resident at Juniper House for 8 1/2 years. Unfortunately she has an accident in January and had a stay in hospital which was unsettling and at times traumatic for her. I have only the highest praise for the manager and staff are juniper as she has excelled since returning to the home
late in February. Mom is very well cared for, she is very comfortable and all her needs are met. I have no concerns. Well done every one!
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care HomeThank you for sharing your experience. We're so pleased to hear that your mum is thriving after such a difficult time and that she continues to receive such great care and support. Our team members at Juniper House are absolutely dedicated to their residents and your kind words will mean so much to them.
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Review from Phil T (Son of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and was living alone and becoming increasingly unsafe to be left alone but we were very worried about having to put her " in a home" . After careful consideration and looking at various options, We chose Juniper House and it has been the best decision we could have made. The premises
is lovely and modern and very clean, The staff are very professional but at the same time very friendly and helpful. Mum is very safe and well looked after and we have no concerns whatsoever.
We would recommend anyone who is looking for a residential home for their relatives or friends, to visit Juniper House for themselves you will not be disappointed.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care HomeThank you so much for sharing your heartfelt experience of Juniper House. The team will be so pleased to hear they have brought you and your mum peace of mind during what must have been a challenging time. Knowing that she feels so safe, well cared for, and supported means so much. We're glad we could be part of making this positive transition, and we really appreciate your recommendation.
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Review from Richard W (Son of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was resident for only I week as a bit of respite care. All the staff were excellent and really looked after my mother and gave me a well earned break them looking after her myself which I find harder to cope with. Everything was great and was a very helpful experience for the near future.
I cannot fault anything.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care HomeThank you for your kind words about your mother's respite stay at Juniper House. We're so glad to hear our staff provided such excellent care and enabled you to take some time for yourself. It's wonderful to know the experience was helpful and reassuring for the future. Your feedback means a lot to us, thank you.
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Review from Peggy W (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the overall experience as a visitor excellent. All the different individuals I have interactions with is consistent. Staff are friendly, professional, caring, supportive and respectful. I could not wish for a better place for my mothers care needs. I feel all staff go above and beyond what is
expected by them. This starts immediately as you enter the building, front of house reception always greet you with a smile whatever the time of day. As well as the care team, they too know my mother and show an genuine interest. I love them all.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care HomeThank you so much for sharing your experience. It's wonderful to hear that the staff consistently go above and beyond in providing care and support, not only for your mother but also for visitors like yourself. Your kind words will mean so much to the team, thank you for sharing such positive feedback.
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Review from Julie P (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful place! I was the sole carer for my mum before she came to live at Juniper house. I didn't think anyone would care for her like I did. Well how wrong was I!
Mum was welcomed into her new home with upmost respect and affection by all the staff (and I mean all!) and that continues today.
Mum was allowed to bring her armchair, photos and china figurines which has helped her to settle in.
The Lounge and Dining room is a very social space where mum and her friends (yes mum now has friends!) have their breakfast, dinner and tea, the carers wait on them hand and foot and nothing is too much trouble. The food is delicious too!
Mum loves going out in the minibus and taking part in some of the activities. She's played bingo, done some Zumba, played skittles and taken part in a quiz.
She didn't do anything before she came here, and now her life has been enriched! It's changed her life for the better and mine too. Thank you so much to the manager and your team!
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care HomeThank you for your wonderful review. It's heartwarming to hear how much your mum has settled in and is enjoying life at Juniper House. Our team is dedicated to creating a warm, welcoming and thriving environment and we're delighted to hear how she has made new friends and is enjoying the activities. Your kind words are truly appreciated and we will be sure to share them with the whole team, thank you.
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Review from R H (Friend of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The residents likes and dislikes are catered for. I always see staff around when I leave and arrive. I am welcomed and it is very rare that I am not offered a drink and even rarer that I am not greeted, even if the staff are extra busy. I have been around when something needs to be done and have noted
that residents are patiently informed and the message has been repeated in a kindly/appropriate manner, with time and care taken for the resident to think and reply. Signage and instructions are clear. Additionally, staff are around and happy to help and/or explain when needed. Temporary decorations are regularly refreshed/changed for other pertinent/seasonal ones and cleanliness/repair/decor is kept well and attention paid where needed. This makes visiting as easy as possible even on a difficult day. Many thanks to all involved.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care HomeThank you for your thoughtful review. We're so pleased to hear that you feel so welcome and supported during your visits. Our team takes great care to ensure residents are comfortable and well-informed, and it's wonderful to know that this is reflected in your experience.
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Review from W H (Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very happy living at Juniper House and have settled in well. The staff are very good and look after me really well. I'm very independent but when I ask for help they always help me with my everyday needs. The food is excellent as I always eat it all and I love one staff member in particular on activities
as she's very good and helps me with anything.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care HomeThank you for your lovely review for Juniper House. We're so pleased to hear that you've settled in so well and that our staff are providing the support you need while respecting your independence. It's wonderful to know you're enjoying the food and activities-our team truly appreciates your kind words, thank you.
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Review from Jane W (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom was adamant that she would never go into a home. She has just had her fourth visit for respite at Juniper House and loves it! She like the staff, the rooms, the meals, the activities. Everyone is so welcoming and it means a lot to her that people remember her. She is treated with respect and
feels that people are interested in what she has to stay. From my point of view, I have had an excellent experience. Staff are helpful, reassuring and kind. I know that my mom is safe and being well looked after. Thank you. (She is looking forward to her next 'holiday' in Feb/March!
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Review from H A (Granddaughter of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Juniper House staff could not be more welcoming, warm, caring, humorous and empathetic towards the residents and their visitors. I spend a lot of time with my granny (hours at a time) and they could never do enough for her or for me. I am welcome to get everything she needs and never made to feel unwelcome.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care HomeThank you so much for your wonderful feedback. We are so pleased to hear that you and your grandmother have had such a positive experience with our team at Juniper House. It's heartwarming to know that the care, warmth, and empathy of the staff have had such an impact. We will be sure to pass on your kind words, which the team will be very proud to read.
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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for Juniper House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.820 for Juniper House Residential Care Home is calculated as follows: ( (302 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 361 Ratings = 4.82
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Juniper House Residential Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (4)

Jana

Jana Vaskova

Job Title: Home Manager Joined: 2023

I have been working in health and social care since 2005. My passion has always been to provide the best possible care and service for my residents, with a focus on person-centred approaches as well as effective communication with my teams. My goal is for everyone to be happy living and working in a nice, friendly, welcoming environment which they are proud to call home, where all visitors and the local community are part of the residents’ daily lives.


Encouraging my team's and colleagues’ continuous personal development boosts their confidence and competence and enables them to enrich lives with the quality of their care.

Isabel

Isabel McCormack

Job Title: Care Assistant Joined: 2003

I've worked with Sanctuary Care for 20 years and I love the residents and their families - I feel part of our residents' families.

Courtney

Courtney Burt

Job Title: Care Assistant Joined: 2019

The thing I love most about my job is I love the residents and the people I work with.

Nicolette

Nicolette Jones

Job Title: Team Leader Joined: 2020

I've worked here at Juniper for three years - I really like the atmosphere and I love the residents!

Frequently Asked Questions about Juniper House Residential Care Home

What types of Care is Juniper House Residential Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Juniper House Residential Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Juniper House Residential Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Juniper House Residential Care Home to the centre of Worcester?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Juniper House Residential Care Home to verify any information. View our terms and conditions. Juniper House Residential Care Home has an Enhanced Service - more info.