Juniper House Residential Care Home

So very thankful we found Juniper, couldn't have wished for a better place for Mom.

Some staff were excellent and communicated well, being very aware of one's needs. Sometimes a delay in responding to call (due to staff shortage?) And erratic in medication times compared to what I am used to. Food choice was perhaps average at times. Room and facilities in room were excellent.

My mum moved into Juniper House nearly 5 years ago with vascular dementia. From day one she was treated with kindness patience and dignity. We, her children, always felt supported and informed about anything going on with mum. The staff are amazing and show genuine love and care for their residents and we never felt that it was 'just a job' for any of them. Everything was always clean and tidy and meals smelled delicious. I can never thank them enough for the comfort and friendship the entire staff gave mum every day.

When we met both Ryan and Yana we knew straight away that we were making the right decision. We met in what were quite stressful circumstances having just lost dad, their empathy and care was outstanding. Mum, Brenda moved in and the moving in process was quick and extremely positive. The room was clean, bright and airy. The en suite was large and safe. All of the staff have been exceptional but especially Paul, now known as Dr Paul by mum, he has made a lasting impression on mum and us as a family for his care and compassion. Mum tells me the food has been excellent, she is quite a fussy eater but tells me she has enjoyed all of her meals. The garden area is well kept and accessible which really helps. I can't thank the team enough, clearly Yana runs a very professional, happy and friendly care home, all of the staff we have met are a true shining example of what you would expect when finding a care home, in fact they have all exceeded our expectations. Thank you all so much

I would recomend it two any one

Thank you all!!

My father has just had an amazing 10 days respite, he absolutely loved his time here. This deserves a 10/10 rating I couldn't fault anything, the staff are all fantastic, the facilities amazing, so very clean & spacious, the rooms are beautiful, dad had everything he needed, I won't hesitate to use Juniper House in the Future!!!

As a visitor I've also been impressed with all aspects of the care she receives

My mum stayed at Juniper House for 2 weeks respite whilst I was away on holiday. Excellent care home, clean, staff very friendly and approachable, lots to do, would thoughly recommend and would not hesitate to use them again, a big thank you.

Thank you to all the staff for making her stay memorable & enjoyable

Mom stayed at Juniper House for 8 days in March while we had a break. She was a bit aprehensive as she had an unpleasant experience with a previous care home. But mom was treated so well that she not only felt safe. She felt cared for. The staff were amazing especially a lady called Claire who mom took a real liking to. We will definitely be using this respite care again in the future.

Mum has become a permanent resident at Juniper. This was following two recent respites. I find myself saying I have nothing but praise for the wonderful care staff looking after Mum, as they get to know her specific needs. There is an excellent team at this care home, including the wonderful ladies on reception. Nicky in particular helped clinch the deal, so to speak, while I made one of the most difficult decisions of my life, entrusting my loved one to more capable and professional hands. The fantastic 'nothing is too much' maintenance guy is an absolute star! The home has a great housekeeping and kitchen team too. I would describe the carers as nothing short of being guardian angels, so thank you! My advice to anyone placing or having a loved one in respite or permanent care, is to communicate any concerns you may have. I have found the staff very quick to respond in addressing the issues, whilst prioritising the resident's needs & safety.

My mother was admitted on 28 Dec 2025. The help the staff have given to myself and my wife has been exellent. My mother has been given exellent care at Juniper House. Staff are always approachable and knowledgeable. I would recommend the house.

Enjoyed visiting my sister. All the staff were very pleasant & helpful. My sister was at the care home for a week and she seemed to be very happy & content.

The home is always clean + tidy and the staff are brilliant. I feel my mom could not be in a better home. Thank you to all staff.

Answering all our maybe silly questions. John has been in for nearly 3 weeks now, and he loves it; all the staff are very kind and friendly.

My mother reached a point where she was unable to cope at home alone. So we began to search for a care home which was a daunting prospect as we had never had anything to do with care homes before. I am delighted to review and report that Juniper house has been fantastic. The staff have been very approachable communicating and explaining everything that we need to do and the process of moving my mother into the care home was simple and stress free. My mother's experience ,although it takes time to adjust to the new surroundings, has been fantastic. The care home is very clean and all of the staff are very attentive and my mother has been extremely well looked after. I would highly recommend Juniper House as a residential care home for a relative. It is such a relief for all of our family to know that our mother is well looked after here.

I have visited my aunt at the care home since she moved there at its opening ten years ago. The combination of compassion and professional ability that the home provides has always been clearly on display. The happiness and friendliness that my aunt has experienced, and herself spoken of, is very easy to appreciate and be thankful for. Now that my aunt withdraws into herself and faces the changes of her later days, it is a relief to know that this compassion and professional care continue. I have full trust in this from the time that my mother was in the same care home and experienced the same excellent level of care before she passed away.

My father was in Juniper House for one week's respite care. From the receptionist to the senior manager(s), I cannot fault any staff members - they really did care, not only for the residents, but for relatives as well. The home itself was clean, tidy, and there was plenty of communal areas for residents. I would not hesitate to recommend Juniper House to anyone. Thank you to all, I am sure my Dad will be back!

Very friendly atmosphere. Very clean everywhere. Carers very caring and treating residents with respect. Everyone very helpful and listen to any queries we may have. Could have more consistent activities - some days no activities, needs more stimulation. Some days a bit boring.