
The care and consideration given to my mother at Juniper House is exemplary.Stella O(Daughter of Resident/Service User)

A truly amazing and inspirational place with a unique mindsetAnn G(Sister of Resident/Service User)

We could not ask for a better place for mumStephen M(Son of Resident/Service User)

The care and consideration given to my mother at Juniper House is exemplary.Stella O(Daughter of Resident/Service User)

A truly amazing and inspirational place with a unique mindsetAnn G(Sister of Resident/Service User)

We could not ask for a better place for mumStephen M(Son of Resident/Service User)

Juniper House is a beautiful modern home, which is at the heart of the local community, next door to a GP surgery.
Providing residential and dementia care, the home also provides respite care breaks, which can be pre-booked in advance.
There are regular visits from toddlers from the local nursery, who join the residents for activities. The home has strong links with the local Age UK group, and hosts community coffee mornings,...
Juniper House is a beautiful modern home, which is at the heart of the local community, next door to a GP surgery.
Providing residential and dementia care, the home also provides respite care breaks, which can be pre-booked in advance.
There are regular visits from toddlers from the local nursery, who join the residents for activities. The home has strong links with the local Age UK group, and hosts community coffee mornings, inviting local people to join the residents for a catch up over coffee and cake.
The gardens are stunning and are overlooked by a beautiful garden room, where residents take part in activities, from a book club and arts and crafts, to a knitting club and music. The gardens are surrounded by wheelchair friendly pathways and are a wonderful space to relax with loved ones, who are welcome to visit at any time.
Juniper House also has a minibus, for residents to enjoy trips out into the community.
And next door is the Noble House retirement living scheme, which has a bistro, which residents are welcome to visit. The scheme also welcomes residents across for events and celebrations. It also has a hair salon, where they can enjoy regular hair appointments with a mobile hairdresser.
The residents enjoy delicious, home cooked meals in Juniper’s dining rooms, from roast dinners with all the trimmings to fish and chip Fridays. And residents are welcome to dine in the neighbouring bistro.
Their bedrooms are spacious, beautifully decorated and furnished, with walk in wet room showers. There are adjoining and larger rooms for couples.
The home is a stone’s throw from the centre of St John’s, which has shops, cafés and a library. There is also a large car park for visitors.
Care Provided by Juniper House Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Juniper House Residential Care Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1461 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Juniper House Residential Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Jana Vaskova (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Juniper House Residential Care Home Reviews (94)
Juniper House Residential Care Home has a Review Score of 9.8 (9.825) out of 10, based on 33 reviews in the last 2 years.
Over all time Juniper House Residential Care Home has 94 reviews.
Mum had lived Juniper House Residential Care Home for four and a half years with a contentment that the family never thought she would. Towards the end of 2020 her frailty was becoming more event, and she had a series of minor strokes. The Covid situation had meant that we had only limited contact...
Mum had lived Juniper House Residential Care Home for four and a half years with a contentment that the family never thought she would. Towards the end of 2020 her frailty was becoming more event, and she had a series of minor strokes. The Covid situation had meant that we had only limited contact with mum. However, in the second week of December, she found walking very difficult and it was obvious that Mum was deteriorating. Despite Covid, my sister and I were allowed to stay with Mum in her room (with all the PPE etc.). During this precious time we saw the love and care that the staff had showed her, Juniper really was her home, and the staff and residents her family. We were with Mum when she died. We will forever be grateful for this gift.
The staff strive to make the environment homely. They are caring and professional. They have done an amazing job during this pandemic keeping the residents safe and families informed. My mum has been in their care for the past 6 years and I am very grateful that she is so well looked after. I am...
The staff strive to make the environment homely. They are caring and professional. They have done an amazing job during this pandemic keeping the residents safe and families informed. My mum has been in their care for the past 6 years and I am very grateful that she is so well looked after. I am able to visit the home at any time of day and spend as long as I am able (pre-pandemic and hopefully again when the world returns to some normality).
Thank you for your kind words about our home and team, they will really appreciate it. Best wishes.
Kind, caring and very thoughtful staff. They are so hardworking and try to help my Dad and all our family as we navigate this horrible and strange time. Staff are always happy to talk even when they are busy and all of them have been so considerate and professional. We are so grateful for the...
Kind, caring and very thoughtful staff. They are so hardworking and try to help my Dad and all our family as we navigate this horrible and strange time. Staff are always happy to talk even when they are busy and all of them have been so considerate and professional. We are so grateful for the excellent care our Dad is getting while we are unable to care for him ourselves.
Thank you for your kind words about our home and team. Best wishes.
Mum’s care needs are well met and activities are well publicised and residents encouraged to participate. Mum is very happy in Juniper House. She loves the garden room and garden. Staff are very caring...
Mum’s care needs are well met and activities are well publicised and residents encouraged to participate. Mum is very happy in Juniper House. She loves the garden room and garden. Staff are very caring and helpful.
Thank you for your lovely review of our home. I will be sure to pass this onto the manager and the team. Best wishes.
Juniper House is a delightfully decorated and furnished home but the care is sadly lacking for the money we pay. This is due to a lack of staff. They cannot possibly cater to everyone's needs at a 1:9 ratio (plus higher). Please employ more staff. My father will die in there for lack of...
Juniper House is a delightfully decorated and furnished home but the care is sadly lacking for the money we pay. This is due to a lack of staff. They cannot possibly cater to everyone's needs at a 1:9 ratio (plus higher). Please employ more staff. My father will die in there for lack of company/conversation.
Thank you for your feedback about our home - I am very sorry to hear you feel this way, please know that Cindy's door is always open for you to discuss any feedback you have and I will be sure to pass this onto her too. Many Thanks, Fae.
Wonderful staff, very caring and understanding.
Wonderful staff, very caring and understanding.
Thank you for your lovely review and scores - I will be sure to pass this onto the manager and the team. Best wishes.
Many thanks.
Many thanks.
Dear Lynda, thank you for your kind words about our team and the care we provide - it is much appreciated! Best wishes.
Fantastic staff and organisation helping my father move at a very difficult time.
Fantastic staff and organisation helping my father move at a very difficult time.
Dear Chris, thank you for your kind review. The transition into care can sometimes be a difficult one for both our residents and their loved ones, so it is great to hear that you are so pleased with our home and the standard of care provided. Best wishes
We, his daughters, feel that the home provides care, security and a sense of belonging.
We are very happy and pleased that he is in such a lovely place.
We, his daughters, feel that the home provides care, security and a sense of belonging.
We are very happy and pleased that he is in such a lovely place.
Thank you for such a wonderful review, your feedback is invaluable to us. It is lovely to hear that your father is so happy with us at Juniper House. I will pass this onto the manager and her team. Best wishes
What more can I say.
What more can I say.
My mother has been cared for in Juniper House for the last 3 years and before that in another house for 2 years. She is very happy and praises her care all the time. If ever there is a problem it is always sorted quite quickly. She will be 104 years old in November and is of sound mind and still...
They must be doing something right.
It is absolutely fantastic. The girls look after me very well. The food is excellent. I get everything that I want, the girls are very kind to me.
It is absolutely fantastic. The girls look after me very well. The food is excellent. I get everything that I want, the girls are very kind to me.
The care and consideration given to my mother at Juniper House is exemplary. The care home is exceptionally clean and bright and cheerful. The staff are all friendly and caring and obviously enjoy their work. The atmosphere is happy and fun. Nothing is too much trouble. My mother has settled in...
The care and consideration given to my mother at Juniper House is exemplary. The care home is exceptionally clean and bright and cheerful. The staff are all friendly and caring and obviously enjoy their work. The atmosphere is happy and fun. Nothing is too much trouble. My mother has settled in very well and is very happy which in turn pleases the whole family.
Although the general standard is good, more could be done to personalise care to suit individual residents needs. To be clear, this does not mean extra work for staff, it means providing the right services for each resident.
Although the general standard is good, more could be done to personalise care to suit individual residents needs. To be clear, this does not mean extra work for staff, it means providing the right services for each resident.
Generally very good but the following need improvement:
1) Laundry system - (garments are tagged but sill go missing).2) Change the water in the flower vases.
3) Smell in corridors and rooms sometimes.
Generally very good but the following need improvement:
1) Laundry system - (garments are tagged but sill go missing).2) Change the water in the flower vases.
3) Smell in corridors and rooms sometimes.
Good home friendly approachable staff.
Good home friendly approachable staff.
Excellent care is provided by a helpful caring team. We could not ask for a better place for mum.
Excellent care is provided by a helpful caring team. We could not ask for a better place for mum.
It is a great relief to see my mother so conscientiously and caringly looked after. The carers seem to take a genuine interest and are always ready to note her preferences and foibles.
It is a great relief to see my mother so conscientiously and caringly looked after. The carers seem to take a genuine interest and are always ready to note her preferences and foibles.
My mother who is 85 went into the home reluctantly after an extended hospital stay. The home has excellent staff and facilities and is next door to a medical centre where a doctor calls in twice a week and is on call at other times. My mum has made excellent progress in the last 9 months and now...
My mum now sees Juniper house as her home and doesn't want to go home, the rooms are spacious and all have on suite facilities there is even a Guinea pig.
I feel my husband was very fortunate to reside at Juniper House. My daughter, daughter-in-law and son visited regularly and were extremely happy with the care, friendliness and help offered by the staff! I was only able to visit about 3 times as I was reliant on lifts after my hip replacement but I...
I feel my husband was very fortunate to reside at Juniper House. My daughter, daughter-in-law and son visited regularly and were extremely happy with the care, friendliness and help offered by the staff! I was only able to visit about 3 times as I was reliant on lifts after my hip replacement but I was also impressed by my husband's room, size, cleanliness and willingness of staff! I would certainly be happy if my husband had to go there again but unfortunately I doubt our finances would stretch to it!!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 November 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 07 Jan 2026
Residents at our Sanctuary Care home in Worcester experienced the delights of Turks and Caicos with a themed event that brought the spirit of the tropics to Worcestershire.? The special...
- 15 Apr 2025
When Jane suggested that mum Doris might need a respite care stay while she had some disruptive maintenance works done at home, Doris was adamant she would not go. Fast...
There are no upcoming events for Juniper House Residential Care Home.
Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Juniper House Residential Care Home.
Meet the Team (3)

I have been working in health and social care since 2005. My passion has always been to provide the best possible care and service for my residents,...
I have been working in health and social care since 2005. My passion has always been to provide the best possible care and service for my residents, with a focus on person-centred approaches as well as effective communication with my teams. My goal is for everyone to be happy living and working in a nice, friendly, welcoming environment which they are proud to call home, where all visitors and the local community are part of the residents’ daily lives.
Encouraging my team's and colleagues’ continuous personal development boosts their confidence and competence and enables them to enrich lives with the quality of their care.

I've worked with Sanctuary Care for 20 years and I love the residents and their families - I feel part of our residents' families.

I've worked here at Juniper for three years - I really like the atmosphere and I love the residents!
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