Juniper House Residential Care Home

2 Oak View Way, Behind St John’s Medical Centre, Off Bromyard Road, Worcester WR2 5FJ
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9.8 78 Reviews
  • Juniper House Residential Care Home, Worcester
Juniper House is a beautiful modern home, which is at the heart of the local community, next door to a GP surgery.

Providing residential and dementia care, the home also provides respite care breaks, which can be pre-booked in advance.

There are regular visits from toddlers from the local nursery, who join the residents for activities. The home has strong links with the local Age UK group, and hosts community coffee mornings, inviting local people to join the residents for a catch up over coffee and cake.

The gardens are stunning and are overlooked by a beautiful garden room, where residents take part in activities, from a book club and arts and crafts, to a knitting club and music. The gardens are surrounded by wheelchair friendly pathways and are a wonderful space to relax with loved ones, who are welcome to visit at any time.

Juniper House also has a minibus, for residents to enjoy trips out into the community.

And next door is the Noble House retirement living scheme, which has a bistro, which residents are welcome to visit. The scheme also welcomes residents across for events and celebrations. It also has a hair salon, where they can enjoy regular hair appointments with a mobile hairdresser.

The residents enjoy delicious, home cooked meals in Juniper’s dining rooms, from roast dinners with all the trimmings to fish and chip Fridays. And residents are welcome to dine in the neighbouring bistro.

Their bedrooms are spacious, beautifully decorated and furnished, with walk in wet room showers. There are adjoining and larger rooms for couples.

The home is a stone’s throw from the centre of St John’s, which has shops, cafés and a library. There is also a large car park for visitors.
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Care Provided by Juniper House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1378
  • RESPITE Self-Funded Residential Care: from £1378

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1378 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Juniper House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Jana Vaskova (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Juniper House Residential Care Home Reviews (78)

9.8

Juniper House Residential Care Home has a Review Score of 9.8 (9.804) out of 10, based on 27 reviews in the last 2 years.
Over all time Juniper House Residential Care Home has 78 reviews.

Overall Experience
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Review from Stephen M (Son of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care is provided by a helpful caring team. We could not ask for a better place for mum.
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Review from S M (Daughter of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a great relief to see my mother so conscientiously and caringly looked after. The carers seem to take a genuine interest and are always ready to note her preferences and foibles.
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Review from Stephen A (Mother of Resident) published on 6 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who is 85 went into the home reluctantly after an extended hospital stay. The home has excellent staff and facilities and is next door to a medical centre where a doctor calls in twice a week and is on call at other times. My mum has made excellent progress in the last 9 months and now sees
the home as her home. The staff are very friendly and attentive, all her medical requirements are carefully seen to and she loves the food. My mum is a quiet person but she has made a number of friends, who she meets each day when they sit down for lunch, there are always people about so she never feels lonely as she did at home. The whole team do an excellent job from the manager down to all the carers and support staff.
My mum now sees Juniper house as her home and doesn't want to go home, the rooms are spacious and all have on suite facilities there is even a Guinea pig.
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Review from P N (Wife of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my husband was very fortunate to reside at Juniper House. My daughter, daughter-in-law and son visited regularly and were extremely happy with the care, friendliness and help offered by the staff! I was only able to visit about 3 times as I was reliant on lifts after my hip replacement but I
was also impressed by my husband's room, size, cleanliness and willingness of staff! I would certainly be happy if my husband had to go there again but unfortunately I doubt our finances would stretch to it!!
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Review from Mel R (Daughter of Resident) published on 16 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum receives is of a consistently high standard. Recently, my mum had pneumonia and was very ill. Her GP recommended hospitalisation but my mum did not wish this. She was unable to swallow, dehydrated and incredibly frail. The wonderful team at Juniper House took on the challenge of managing
mum with subcutaneous fluids until she recovered. Amazing. The activities and entertainment programme for residents is excellent.
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Review from Yvonne (Daughter of Resident) published on 7 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Juniper House has a lovely friendly atmosphere with dedicated and caring staff.
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Review from Debbie (Daughter of Resident) published on 26 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very welcoming and friendly. Very open and honest about our situation. Lots of really useful advice given in an extremely sympathetic manner. Home clean and very good first impressions like a hotel!
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Review from Elin G (Niece of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived with my aunt who needed respite care. The staff were extremely welcoming and friendly. My aunt was made to feel at home and so was I.
Can't praise the staff enough.
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Review from Mary H (Friend of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No concerns whatsoever. Felt very welcome from the minute I walked through the door with a friend coming in for respite. All staff are very friendly, helpful and considerate of residents and family and friends. Couldn't find any faults anywhere. Would be more than happy to call this my home. All staff
prepared to give you their time as necessary. The manager, assistant manager, administrator, care workers and all others encountered, can't praise them all highly enough! My elderly friend brought in was also very happy.
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Review from Geoff P (Son of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Juniper House is a lovely environment in which my mum feels very relaxed. She enjoys the gardens, the lovely living room set-ups by the dining areas and the food - she has a good appetite and really enjoys both the quality and the variety. From my own perspective I love the light and airy feel to mum's
room and indeed the whole of Juniper's communal areas. Above all though I find the staff very friendly, helpful and professional and I know my mum really appreciates this.
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Review from Dee (Daughter of Resident) published on 25 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is very good - all rooms are en-suite and well furnished. Food is excellent. We know that our mother is happy living there and she is getting the best possible care.
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Review from Chantelle M (Daughter-in-law of Resident) published on 8 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law recently died after two and a half years in Juniper House having being admitted due to dementia. In the last couple of months she was critically failing in her physical and mental capacity.
She was given consideration, care and dignity in response to her needs which she would of struggled
to communicate. On visiting the staff was very willing to talk about had she was eating/management etc.
The senior nurse manager gave us a clear and informative guideline answering any questions with honesty as it became clear she was rapidly declining.
This was very helpful during the last few weeks of her life and after her death.
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Review from Dorothy (Daughter of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and efficient. The onboarding of my mother was both sympathetic and easy. They were so thoughtful and kind- nothing was too much trouble. Mum is always clean and happy and the staff all seem to really care for each other and the patients.
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Review from Carol M (Daughter of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Juniper House are caring and considerate no matter what their role might be. The staff that care for the residents are well trained and will use their initiative when needed, keeping the relatives well informed. My only criticism is that the food in the way it is presented is not appetizing
enough to someone who is or has been very ill and does not have dementia. However the staff are more than willing to find something to tempt a failing appetite.
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Review from Jackie (Daughter of Resident) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rooms- clean, tidy, lovely decor.
Staff- excellent from management- carers.
Food- amazing!
Mother now has a room in Juniper House staff were very efficient and caring. Mum felt instantly at home. Very pleased and reassured. Thank you.
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Review from Wendy M (Friend of Resident) published on 21 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
End of live care excellent, My friend had been in Sanctuary from 2010. Staff are very kind, caring to client and relatives. I found questions would be answered and dealt with. one which was difficult the laundry lost not found. The home should be on TV for people to see a good home.
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Review from Ian c (Son of Resident) published on 30 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was moved in August into this brand new home. She now has a bigger room, complete with en-suite wet-room. She likes this very much as it is total luxury for her with a lovely dining room and lounge. As most of the staff moved over as well she appreciates this.
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Review from David M (Son of Resident) published on 18 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom could no longer support herself at home despite family and professional support. She had had a couple of falls and knew in her own mind more support than could be provided at home was necessary, however she was still a reluctant admission to Juniper House. Within 48 hours she felt at home, enjoying
the security and the companionship of both other residents and staff. This was due entirely to the kindness of the staff and the professional standard of care provided without any compromise to her dignity. Juniper House was originally intended as respite while she completed the part purchase of a 'supported apartment'. Suffice to say she has pulled out of the purchase and has elected to remain at Juniper House.
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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Juniper House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Juniper House Residential Care Home is calculated as follows: ( (261 Excellents x 5) + (50 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 317 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Juniper House Residential Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (4)

Jana

Jana Vaskova

Job Title: Home Manager Joined: 2023

I have been working in health and social care since 2005. My passion has always been to provide the best possible care and service for my residents, with a focus on person-centred approaches as well as effective communication with my teams. My goal is for everyone to be happy living and working in a nice, friendly, welcoming environment which they are proud to call home, where all visitors and the local community are part of the residents’ daily lives.


Encouraging my team's and colleagues’ continuous personal development boosts their confidence and competence and enables them to enrich lives with the quality of their care.

Isabel

Isabel McCormack

Job Title: Care Assistant Joined: 2003

I've worked with Sanctuary Care for 20 years and I love the residents and their families - I feel part of our residents' families.

Courtney

Courtney Burt

Job Title: Care Assistant Joined: 2019

The thing I love most about my job is I love the residents and the people I work with.

Nicolette

Nicolette Jones

Job Title: Team Leader Joined: 2020

I've worked here at Juniper for three years - I really like the atmosphere and I love the residents!

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