Juniper House Residential Care Home

2 Oak View Way, Behind St John’s Medical Centre, Off Bromyard Road, Worcester WR2 5FJ
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9.8 78 Reviews
  • Juniper House Residential Care Home, Worcester
Juniper House is a beautiful modern home, which is at the heart of the local community, next door to a GP surgery.

Providing residential and dementia care, the home also provides respite care breaks, which can be pre-booked in advance.

There are regular visits from toddlers from the local nursery, who join the residents for activities. The home has strong links with the local Age UK group, and hosts community coffee mornings, inviting local people to join the residents for a catch up over coffee and cake.

The gardens are stunning and are overlooked by a beautiful garden room, where residents take part in activities, from a book club and arts and crafts, to a knitting club and music. The gardens are surrounded by wheelchair friendly pathways and are a wonderful space to relax with loved ones, who are welcome to visit at any time.

Juniper House also has a minibus, for residents to enjoy trips out into the community.

And next door is the Noble House retirement living scheme, which has a bistro, which residents are welcome to visit. The scheme also welcomes residents across for events and celebrations. It also has a hair salon, where they can enjoy regular hair appointments with a mobile hairdresser.

The residents enjoy delicious, home cooked meals in Juniper’s dining rooms, from roast dinners with all the trimmings to fish and chip Fridays. And residents are welcome to dine in the neighbouring bistro.

Their bedrooms are spacious, beautifully decorated and furnished, with walk in wet room showers. There are adjoining and larger rooms for couples.

The home is a stone’s throw from the centre of St John’s, which has shops, cafés and a library. There is also a large car park for visitors.
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Care Provided by Juniper House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1378
  • RESPITE Self-Funded Residential Care: from £1378

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1378 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Juniper House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Jana Vaskova (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Juniper House Residential Care Home Reviews (78)

9.8

Juniper House Residential Care Home has a Review Score of 9.8 (9.804) out of 10, based on 27 reviews in the last 2 years.
Over all time Juniper House Residential Care Home has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Juniper House Residential Care Home
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Total of 78, showing 41-60
Review from Anita A (Daughter of Resident) published on 2 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I'm happy that my relative is currently staying at Juniper House, it came highly recommended and it is local to where she lives and to family. The staff are very friendly and keep me informed about my relative's health and well-being. Visits are well organised with lateral tests and available PPE which
ensures that my relative is safe. My relative tells me that the majority of staff are nice, and the meals are really good. They also tell me that their room is nice and they can bring personal items to make their room more homely.
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Review from Anne (Daughter of Resident) published on 1 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for my mum was one of the hardest things I've ever had to do and I'm so glad I chose Juniper. Despite mums dementia, I feel so relieved that she is in such a caring home that goes above and beyond to make her life as happy as possible. The staff are amazing and nothing is too much
trouble. We nearly lost mum due to a bleed on the brain last year and the staff were so compassionate and caring, despite Covid restrictions I was allowed to spend time with mum during her last days, then with the help and dedication of the wonderful carers mum miraculously recovered and is currently running around enjoying her life. I cannot thank the staff on all levels enough for everything they have done.
I have been so impressed with the level of care and the happy, comfortable, homely environment that I recommended Juniper to a close friend for her husband. He too is now happily having respite here. I would definitely recommend Juniper again and again.
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Review from David R (Son of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am fully satisfied with the way in which Juniper House staff are looking after my mother
They have kept me fully informed during the challenging time of lockdown with phone calls and newsletters. I am very grateful for the way in which they have looked after my mother.
I visited my mother a few
days ago and she was very happy.
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Review from Dee T (Daughter of Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are amazingly kind, caring, friendly, cheerful and approachable. Care is offered in a very sensitive manner using humility and respectfulness. Residents are treated with dignity and staff show a great sense of humour.
The senior management team should be congratulated for the professional
manner it has approached and responded to the Covid epidemic.
Some aspects of the building seem a little "tired"
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Review from Jackie W (Daughter of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had lived Juniper House Residential Care Home for four and a half years with a contentment that the family never thought she would. Towards the end of 2020 her frailty was becoming more event, and she had a series of minor strokes. The Covid situation had meant that we had only limited contact with
mum. However, in the second week of December, she found walking very difficult and it was obvious that Mum was deteriorating. Despite Covid, my sister and I were allowed to stay with Mum in her room (with all the PPE etc.). During this precious time we saw the love and care that the staff had showed her, Juniper really was her home, and the staff and residents her family. We were with Mum when she died. We will forever be grateful for this gift.
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Review from Gillian R (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff strive to make the environment homely. They are caring and professional. They have done an amazing job during this pandemic keeping the residents safe and families informed. My mum has been in their care for the past 6 years and I am very grateful that she is so well looked after. I am able
to visit the home at any time of day and spend as long as I am able (pre-pandemic and hopefully again when the world returns to some normality).
Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care Home
Thank you for your kind words about our home and team, they will really appreciate it. Best wishes.
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Review from Lisa M (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind, caring and very thoughtful staff. They are so hardworking and try to help my Dad and all our family as we navigate this horrible and strange time. Staff are always happy to talk even when they are busy and all of them have been so considerate and professional. We are so grateful for the excellent
care our Dad is getting while we are unable to care for him ourselves.
Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care Home
Thank you for your kind words about our home and team. Best wishes.
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Review from Lesley (Daughter of Resident) published on 14 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very comfortable rooms and a wet room. We were able to put pictures up so it feels like home.
Mum’s care needs are well met and activities are well publicised and residents encouraged to participate. Mum is very happy in Juniper House. She loves the garden room and garden. Staff are very caring and
helpful.
Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care Home
Thank you for your lovely review of our home. I will be sure to pass this onto the manager and the team. Best wishes.
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Review from L O (Daughter of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Juniper House is a delightfully decorated and furnished home but the care is sadly lacking for the money we pay. This is due to a lack of staff. They cannot possibly cater to everyone's needs at a 1:9 ratio (plus higher). Please employ more staff. My father will die in there for lack of company/conversation.
Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care Home
Thank you for your feedback about our home - I am very sorry to hear you feel this way, please know that Cindy's door is always open for you to discuss any feedback you have and I will be sure to pass…read more
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Review from M S (Wife of Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff, very caring and understanding.
Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care Home
Thank you for your lovely review and scores - I will be sure to pass this onto the manager and the team. Best wishes.
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Review from Lynda P (Friend of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in here and another care home for five years and looked after very well, was very happy here. The staff were lovely and all her needs were met.
Many thanks.
Reply from Fae Doherty, Marketing Officer at Juniper House Residential Care Home
Dear Lynda, thank you for your kind words about our team and the care we provide - it is much appreciated! Best wishes.
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Review from Chris C (Son of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff and organisation helping my father move at a very difficult time.
Reply from Fae Doherty, Marketing Officer at Juniper House Residential Care Home
Dear Chris, thank you for your kind review. The transition into care can sometimes be a difficult one for both our residents and their loved ones, so it is great to hear that you are so pleased with…read more
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Review from J M (Daughter of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Juniper House is like a large family to my father, he is settled and happy.
We, his daughters, feel that the home provides care, security and a sense of belonging.
We are very happy and pleased that he is in such a lovely place.
Reply from Fae Doherty, Marketing Officer at Juniper House Residential Care Home
Thank you for such a wonderful review, your feedback is invaluable to us. It is lovely to hear that your father is so happy with us at Juniper House. I will pass this onto the manager and her team.…read more
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Review from Ann G (Sister of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A truly amazing and inspirational place with a unique mindset. I knew what my brother needed from a care package and thought that if I could find somewhere that provided 75% of my wish list, I would indeed be lucky. We have 110%
What more can I say.
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Review from Meryl B (Daughter of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been cared for in Juniper House for the last 3 years and before that in another house for 2 years. She is very happy and praises her care all the time. If ever there is a problem it is always sorted quite quickly. She will be 104 years old in November and is of sound mind and still mobile.
They
must be doing something right.
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Review from Valerie V (Daughter of Resident) assisted by family/friend published on 10 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is absolutely fantastic. The girls look after me very well. The food is excellent. I get everything that I want, the girls are very kind to me.
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Review from Stella O (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and consideration given to my mother at Juniper House is exemplary. The care home is exceptionally clean and bright and cheerful. The staff are all friendly and caring and obviously enjoy their work. The atmosphere is happy and fun. Nothing is too much trouble. My mother has settled in very
well and is very happy which in turn pleases the whole family.
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Review from S S (Son of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although the general standard is good, more could be done to personalise care to suit individual residents needs. To be clear, this does not mean extra work for staff, it means providing the right services for each resident.
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Review from R P (Stepson of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally very good but the following need improvement:


1) Laundry system - (garments are tagged but sill go missing).
2) Change the water in the flower vases.
3) Smell in corridors and rooms sometimes.

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Review from Rosemary W (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good home friendly approachable staff.
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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Juniper House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Juniper House Residential Care Home is calculated as follows: ( (261 Excellents x 5) + (50 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 317 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Juniper House Residential Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (4)

Jana

Jana Vaskova

Job Title: Home Manager Joined: 2023

I have been working in health and social care since 2005. My passion has always been to provide the best possible care and service for my residents, with a focus on person-centred approaches as well as effective communication with my teams. My goal is for everyone to be happy living and working in a nice, friendly, welcoming environment which they are proud to call home, where all visitors and the local community are part of the residents’ daily lives.


Encouraging my team's and colleagues’ continuous personal development boosts their confidence and competence and enables them to enrich lives with the quality of their care.

Isabel

Isabel McCormack

Job Title: Care Assistant Joined: 2003

I've worked with Sanctuary Care for 20 years and I love the residents and their families - I feel part of our residents' families.

Courtney

Courtney Burt

Job Title: Care Assistant Joined: 2019

The thing I love most about my job is I love the residents and the people I work with.

Nicolette

Nicolette Jones

Job Title: Team Leader Joined: 2020

I've worked here at Juniper for three years - I really like the atmosphere and I love the residents!

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