Juniper House Residential Care Home

2 Oak View Way, Behind St John’s Medical Centre, Off Bromyard Road, Worcester WR2 5FJ
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9.8 78 Reviews
  • Juniper House Residential Care Home, Worcester
Juniper House is a beautiful modern home, which is at the heart of the local community, next door to a GP surgery.

Providing residential and dementia care, the home also provides respite care breaks, which can be pre-booked in advance.

There are regular visits from toddlers from the local nursery, who join the residents for activities. The home has strong links with the local Age UK group, and hosts community coffee mornings, inviting local people to join the residents for a catch up over coffee and cake.

The gardens are stunning and are overlooked by a beautiful garden room, where residents take part in activities, from a book club and arts and crafts, to a knitting club and music. The gardens are surrounded by wheelchair friendly pathways and are a wonderful space to relax with loved ones, who are welcome to visit at any time.

Juniper House also has a minibus, for residents to enjoy trips out into the community.

And next door is the Noble House retirement living scheme, which has a bistro, which residents are welcome to visit. The scheme also welcomes residents across for events and celebrations. It also has a hair salon, where they can enjoy regular hair appointments with a mobile hairdresser.

The residents enjoy delicious, home cooked meals in Juniper’s dining rooms, from roast dinners with all the trimmings to fish and chip Fridays. And residents are welcome to dine in the neighbouring bistro.

Their bedrooms are spacious, beautifully decorated and furnished, with walk in wet room showers. There are adjoining and larger rooms for couples.

The home is a stone’s throw from the centre of St John’s, which has shops, cafés and a library. There is also a large car park for visitors.
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Care Provided by Juniper House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1378
  • RESPITE Self-Funded Residential Care: from £1378

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1378 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Juniper House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Jana Vaskova (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Juniper House Residential Care Home Reviews (78)

9.8

Juniper House Residential Care Home has a Review Score of 9.8 (9.804) out of 10, based on 27 reviews in the last 2 years.
Over all time Juniper House Residential Care Home has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Juniper House Residential Care Home
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Total of 78, showing 21-40
Review from Emma G (Granddaughter of Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Came to visit my Nan today for the first time since she came to live at Juniper House. The staff were all very friendly and helpful and everywhere was so lovely and clean. We went to my Nans room where she has settled into really well. It was so lovely to see her today looking very well and happy and
she has even made new friends.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home
Thank you for your five-star review of Juniper House, the team will be so happy to read your kind words. It certainly sounds like your grandmother is thriving there.
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Review from C M (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Juniper House is a very nice residential care home. My Mum is cared for well, by the kind and caring staff who all look after her well. We very sadly lost my Dad at Christmas time and I can't fault the care and compassion that was shown to us as a family, and the care and kindness to my Dad.
In the
past months, I did feel that only one activity person was not enough to occupy and stimulate all residents. This, I believe has now been rectified.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home
Thank you for your review, we are pleased to hear that you felt so supported as a family during this difficult time, the staff are certainly very special. You are absolutely right, we are delighted to…read more
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Review from J G (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Juniper House pulled out all the stops to get my Mum and Dad settled into their new home.
The welcome was very warm, and the family got the feeling they cared and were invested in making them happy.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home
Thank you for your five-star review of Juniper House - we are delighted your parents have settled in so quickly.
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Review from S P (Niece of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt has been a resident of Sanctuary Care since 2012.
She has always been treated with dignity, respect, and care.
The team is always happy to communicate and keep me up to date with any information and medical developments.
They are kind and good natured and my Aunt loves them all.
It is
an excellent home. I am very happy with her care and that she is here.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home
Thank you for your five-star review of Juniper House, the team will be touched to read your comments.
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Review from Jackie L (Daughter of Resident) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father moved to Juniper House from another nearby care home that he had been unable to settle in. Since moving he has received first-class care and attention. The carers are very kind and friendly and attentive to his needs.
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home
Thank you for your review, we are delighted your father is settling into Juniper House so well.
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Review from Kevin S (Son-in-law of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to everyone at Juniper House for making my father-in-law's final years so happy and peaceful. The care, attention and respect that he was given was of the highest standard we could have wished for. It was always a tremendous comfort to us to know that he was in a warm, comfortable and safe
environment being looked after by dedicated and professional staff. Juniper House is a first-class residential care home which I cannot praise highly enough. Thank you again.
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Review from J S (Granddaughter of Resident) published on 27 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been at Juniper House now for two years. My family and I visit him weekly and are able to stay updated with the various activities and events that are put on via meetings and the newsletter. Juniper really is a home away from home for us - the staff are all caring, welcoming, and approachable.
Nothing is too big a task for anyone. It is evident that my grandad feels comfortable, safe and at home and I completely trust and know that he is receiving the best care possible. To all the staff at Juniper - thank you!
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Review from Jenny B (Daughter of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing place Juniper House is! The team are all so diligent, caring and friendly. Their superb care enabled me to finally go away for a much-needed holiday for two weeks, knowing my mum was safe and cared for. I would go as far as to say the Juniper House team gave me my life back for the time
my mum stayed there. Thank you so much!
Reply from Kate Yates, Communications and Content Specialist at Juniper House Residential Care Home
We are so pleased you had such a well-deserved holiday - thank you for leaving such kind words about our team at Juniper House.
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Review from P L (Son of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looking after my father so well. With friendly but serious care, they have made him feel especially welcome. I feel his needs are exceptionally well catered for and am thankful he is being looked after here.
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Review from Michaela C (Friend of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival at the home, we were greeted and welcomed with such kindness. The staff helped to settle my friend straight away.
She feels safe and well cared for by the wonderful team of staff. Nothing is too much trouble and they always show kindness and respect.
Thank you for making this transition
into care a pleasant experience. My friend only came for respite and has decided to stay.
Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care Home
Thank you so much for your wonderful review. Your friend choosing to stay with us really is a testament to our team, and it's wonderful that she is happy and feels well cared for. Best wishes.
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Review from James S (Grandson of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has lived in Juniper House for nearly two years. The staff are excellent, kind and caring. I visit weekly and can see that he is comfortable in his room and is given opportunities to participate in various activities. He also enjoys the food, especially the desserts! I can see that he is
safe and well cared for here and I would recommend Juniper House to others.
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Review from M N (Niece of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a formal resident in Juniper House Residential Care Home until her death this year.
My husband's uncle is now a resident.
I have always found the staff welcoming and polite whatever their grade - from reception to cleaners. Care was given as required with respect and dignity. Any request
for help or information was met in a timely manner.
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Review from Frank A (Son of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff really patient and provide support as much as they can practically do with my Mums dementia. Thank you all so much.
Sometimes frustrating but only because of my mum's condition and the fact we do not have power of attorney.
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Review from Jane P (Daughter of Resident) published on 10 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother went here for respite. I am always weary about homes, as more often than not, Mother comes out with sores. She didn't from here, and that means a lot; she also didn't spend the next week moaning about being there. To me, this means she was well cared for, and I would happily send her there again.
Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care Home
Thank you so much for taking the time to review our home and for your kind words! It's wonderful to hear how positive your experience was with your mother's respite care at Juniper House. Best wishes.
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Review from Staffan E (Son of Resident) published on 26 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with the focus, commitment and "can-do" attitude of the care team, especially the home manager when we had a crisis situation with my mother. It would have been so easy to avoid the difficult decision and minimise the trouble at the home, but the manager and the team grasped the
nettle to do the best for my mother. Thank you!
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Review from Janet J (Daughter of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into care during Covid, so was very upsetting as not allowed to visit. The staff were wonderful and helped her settle in. Once I could visit, it was easier. I was allowed in her room, and we have regular phone calls. She has OCD and is very fussy with her food, but everyone catered for
her needs. She was safe, so thank you, Juniper House!
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Review from Mandy G (Daughter of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had a 10-day period of respite. Upon collecting my mother to return home, I was expecting tears and for her to be so relieved to see me to take her home. Well, I was truly surprised; she was full of joy, chatting about the activities she has enjoyed that day, signing etc. I really did see
a glimpse of my mother; it was very heartwarming. The staff appear to genuine care, respect and understand the person as a whole. My mother is now a full-time resident.
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Review from Ellen J (Granddaughter of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Juniper House is a beautiful building within a lovely setting. Since Nan has been a resident, she has been well cared for with no request being too much trouble. During a difficult time recently, the team have been amazing, taking into consideration the feelings of all. The home and its staff provide
a wonderful environment for which Nan to live in.
Reply from Fae Doherty, Senior Marketing Officer at Juniper House Residential Care Home
Thank you so much for taking the time to review our home and for your kind words - they are so appreciated. Best wishes, Fae
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Review from Nicola W (Wife of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into Juniper House for respite for the first time in May for just over three weeks. At first, he was a little unsettled and agitated but the wonderful staff soon changed that with their kind and caring manner, encouraging him to take part in the activities and interact with the other
residents for meals, etc. He settled in really well and has since been back for a respite week in June.
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Review from Carla W (Daughter of Resident) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful home, very clean and modern, fun activities, home-cooked food, caring staff. I knew my Mum was in good hands, which was important as visiting limited due to pandemic . Highly recommend.
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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Juniper House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Juniper House Residential Care Home is calculated as follows: ( (261 Excellents x 5) + (50 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 317 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Juniper House Residential Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (4)

Jana

Jana Vaskova

Job Title: Home Manager Joined: 2023

I have been working in health and social care since 2005. My passion has always been to provide the best possible care and service for my residents, with a focus on person-centred approaches as well as effective communication with my teams. My goal is for everyone to be happy living and working in a nice, friendly, welcoming environment which they are proud to call home, where all visitors and the local community are part of the residents’ daily lives.


Encouraging my team's and colleagues’ continuous personal development boosts their confidence and competence and enables them to enrich lives with the quality of their care.

Isabel

Isabel McCormack

Job Title: Care Assistant Joined: 2003

I've worked with Sanctuary Care for 20 years and I love the residents and their families - I feel part of our residents' families.

Courtney

Courtney Burt

Job Title: Care Assistant Joined: 2019

The thing I love most about my job is I love the residents and the people I work with.

Nicolette

Nicolette Jones

Job Title: Team Leader Joined: 2020

I've worked here at Juniper for three years - I really like the atmosphere and I love the residents!

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