Kingfisher Court

Kingfisher Way, Sutton-in-Ashfield NG17 4BR
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Top 20 carehome certificate
9.9 119 Reviews
  • Kingfisher Court, Sutton-in-Ashfield
Kingfisher Court is located in the market town of Sutton-in-Ashfield and provides friendly and comfortable residential and dementia care for up to 66 residents. All bedrooms offer single en suite wet rooms to support residents' dignity and privacy. Kingfisher Court benefits from a coffee shop area, quiet lounges and it is situated in its own private, landscaped gardens.

A wide range of activities is offered and care is tailored to each resident who lives at Kingfisher Court. Residents living with dementia receive friendly dementia care, provided by colleagues who are fully trained. The care team provides individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Kingfisher Court is operated by Anchor. Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people. Kingfisher Court continues to welcome new residents for residential and residential dementia care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1232
  • Self-Funded Residential Dementia Care: from £1232
  • RESPITE Self-Funded Residential Care: from £1232
  • RESPITE Self-Funded Residential Dementia Care: from £1232

Our inclusive fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Kingfisher Court directly to discuss our fees.

These prices are only a guideline, please contact Kingfisher Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gaynor Smart-McCann (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Kingfisher Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visitors are welcome at Kingfisher Court.

Parking

  • The home has onsite parking including disabled parking provision.

Kingfisher Court Reviews (119)

Total of 119, showing 21-40
9.9

Kingfisher Court has a Review Score of 9.9 (9.870) out of 10, based on 24 reviews in the last 2 years. Over all time Kingfisher Court has 119 reviews.

Overall Experience

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Date Published

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Review from Stuart E (Friend of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to visit a resident who has been at Kingfisher Court for under a year. I was delighted to find him in very positive mental health and brighter in himself than after the first visit last Easter when he had just arrived.
On arrival, I was immediately welcomed by the friendly receptionist who
helped me sign in and directed me to the lift and correct floor. On arriving on the correct floor, other friendly staff were proactive in directing me to the resident's room. I saw staff very positively engaging with a number of residents in a respectful, kind and dignified manner, irrespective of their person needs including dementia. I would be very happy to recommend this home. Its has beautiful facilities but more importantly an ethos that puts their residents at the heart of things and it clear that in their twilight years, residents can live life as fully as they can and not merely survive.

Reply from Ellie Billany, Home Manager at Kingfisher Court

Thank you so much for your kind words, we are delighted to hear that you hold us in such high regard.

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Review from Julie Ann C (Wife of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Yes, as soon as I walked in this care home very impressed. Clean and the care came excellent. I did feel better in myself when I did leave. My husband is there. I do enjoy. My husband is doing all the activities, he enjoys them very much and he loves to be busy. It is very good value for money.

Reply from Ellie Billany, Home Manager at Kingfisher Court

Thank you so much for your feedback, we are delighted to hear that you are so pleased with the care that both you and your husband have received here at Kingfisher Court.

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Review from Kate C (Daughter-in-law of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot believe the huge difference Kingfisher Court has made to the happiness and well-being of my mother-in-law. She is so happy! She has become a social butterfly thanks to all the activities available. The staff all know her well and speak with such fondness, their care for her is so genuine. I
would recommend anybody who is contemplating a care home to experience the warmth and homely feel of Kingfisher Court.

Reply from Ellie Billany, Regional Manager at Kingfisher Court

Thank you so much for this wonderful review. The team here at Kingfisher are totally committed to our residents, they think of them as family and work hard to provide the best care, lifestyle and dining experiences. It brings us a lot of joy to see residents such as your mother-in-law enjoying their time here, making new friends and having fun.

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Review from Lynne D (Daughter-in-law of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with excellent staff and facilities. My mother-in-law is loving every minute of being here. As a family, we are very happy that our relative is so well cared for and happy. It is a relief for us all to know she's safe and that she herself realises that this is absolutely the right place
for her. Well done to everyone at Kingfisher Court for making us all feel so welcome!

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for such a wonderful review of our home. We are delighted to hear how happy you are with the service we are providing.

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Review from C G (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very good experience. My Dad had two weeks of respite care and enjoyed every minute. He received very good care, well looked after. He had a trim with the hairdresser. He has enjoyed trips out to the dog kennels and fire station and spent a lot of time joining in activities and playing pool
and in the garden, also enjoyed the cinema room.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for your feedback. Your kind words are appreciated.

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Review from Avril G (Daughter of Resident) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had until recently four relatives in the care of Kingfisher Court. All have been treated kindly and respectfully. I have visited many care homes but nothing compares to the welcome and warmth at Kingfisher Court. We recently had a bereavement and the end-of-life pathway was facilitated by Kingfisher.
The staff genuinely cared for our relative and were so concerned during his last week that they sat with him whilst doing paperwork so that he wouldn’t be alone. The care that the staff have shown afterwards has been thoughtful and really wonderful. I can’t imagine a better place for my own mother. Our whole family have been so impressed with the standard of care, it goes above and beyond managing their needs. We can’t find fault with anything and it eases our minds to know that our relatives are cared ‘about’ and not just ‘for’, both physically and emotionally. We are very grateful and lucky to have found such a wonderful place for our most vulnerable family members.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for this wonderful feedback. I am very proud of my team here at Kingfisher Court, they go over and above what is expected of them and build genuine bonds and firm friendships with all who live here with us. I will share your views with my team.

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Review from A E (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Kingfisher Court for my father as it had very good reviews. I'm so glad I did, my father settled in very well, much to my surprise. This was totally down to the staff, they made him welcome right from the start. The staff are friendly, helpful and extremely professional. The home is very clean
and the bedrooms are comfortable, bright and airy.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for this lovely review, we are very proud of the team and the care that they provide at here at Kingfisher Court. It is lovely to hear that you are so happy with our service.

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Review from C H (Great-grandson of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My great grandma is very happy and really appreciates everything the staff do for her. She enjoys the activities and the staff are very friendly and helpful. From our point of view, it's great to know she's safe and looked after.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you for this review, we are so glad you love our care home.

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Review from Michael I (Son of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well-run and caring nursing home with a warm welcome to all. Excellent food, great staff and a very happy atmosphere. Recommended 100%.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you for taking the time to review Kingfisher Court, we appreciate your kind words.

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Review from Steve S (Son of Resident) published on 8 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been made very welcome into her new environment and home. All the staff have been marvellous and they have done a marvellous job in helping Mum come to terms with living in a care home. Thanks to all.

Reply from Amanda Roy, Home Manager at Kingfisher Court

What a lovely review, thank you for your kind words. We are delighted that you chose us to care for your mum, we have enjoyed getting to know her and helping her to feel settled.

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Review from Jacqueline W (Friend of Resident) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited a friend’s mum staying in for two weeks. From the moment we set foot in the door we got a sense of happiness from the residents and the staff. The lady we visited couldn’t praise the home enough and she said the food was amazing. Loved the doors to each resident’s room - like having their own
front doors. Visited a few care homes and can honestly say this is the one I’d sign up for! Chatted to a lady I recognised in the lounge and my husband who has Alzheimer’s was invited to join in the balloon tennis. He loved it.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for your very kind words. We are very proud of our home and are delighted that you were so impressed. Balloon tennis is a popular activity at Kingfisher, good to hear that your husband had a great time joining in.

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Review from E A (Niece of Resident) published on 6 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place to be. The residents are well looked after and there are constant daily activities planned from singing, yoga and craft activities to trips to ten-pin bowling and the local park. My aunt is very happy here, always on the go as she's kept busy taking part and keeping her mind active.
A big thank you to all the staff.

Reply from Amanda Roy, Home Manager at Kingfisher Court

Thank you so much for this wonderful review. Our lifestyle manager works so hard to provide a diverse and enjoyable activity schedule so it is great to hear that you are happy with what he is doing. I'll make sure that he sees this review.

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Review from Hilary W (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about the establishment is excellent, as I have rated. The staff are very interactive with my mum which is very good. Lots of activities to keep her occupied.
All in all, excellent.

Reply from Sally Tebbett, Home Manager at Kingfisher Court

This was so lovely to read, thank you so very much for your kind words.

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Review from Diane S (Daughter-in-law of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mum-in-law came to Kingfisher Court, both me and my family have been delighted with everything. Every staff member has treated Mum and us with the utmost care, they are devoted to their jobs. The cleanliness of the rooms are excellent. We cannot fault any of the care our lovely Mum is
receiving.

Reply from Sally Tebbett, Home Manager at Kingfisher Court

What a lovely review, thank you so much.
I shall pass your kind comments on to my team, this will make them smile.

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Review from Beryl G (Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Kingfisher Court, I feel as though my confidence has grown enormously and I have settled in well. I am kept busy and enjoy the activities and trips out. The care given is outstanding.

Reply from Sally Tebbett, Home Manager at Kingfisher Court

Thank you so much for your kind words. We have been delighted to see how much you are enjoying your life here with us, we are so happy that you chose us.

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Review from Annette D (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and facilities. There is no care home like this one for continuous excellent care from carers, cleaners, lifestyle providers, laundry, clerical/front of house and management.
Team Kingfisher - you are amazing.
Very much appreciated.

Reply from Sally Tebbett, Home Manager at Kingfisher Court

Thank you so much for your very kind words. I will echo your thoughts and agree that the team here at Kingfisher are amazing. I shall read this review to them, I know that it will make them smile.

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Review from Samantha D (Granddaughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingfisher Court is fantastic, all the staff are friendly and treat the residents with dignity and respect. The activities on offer are fantastic and residents are regularly taken on day trips and do activities they enjoy such as bowling, shopping or a drink in a local pub. All areas of the home are
clean and the rooms are of very high quality. The library and tea rooms are lovely places to sit with relatives and the onsite hairdresser is an added bonus. Highly recommended and as a family, we are very happy with the home.

Reply from Sally Tebbett, Home Manager at Kingfisher Court

Thank you so much for this wonderful review of Kingfisher Court. We are delighted to hear that you are so impressed with our service.

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Review from A D (Granddaughter of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely facilities, grandma seems very happy here and right at home. The staff are very friendly and have a good relationship with Grandma.
Like the updates on social media to see what she's been up to.
Love the activities and the trips out and about.

Reply from Sally Tebbett, Home Manager at Kingfisher Court

Thank you so much for your kind words. It is reassuring to hear that you are so happy with the care that your lovely grandma is receiving. We are so happy that you chose us.

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Review from N T (Nephew of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From initial contact about visiting (we had a 400-mile round trip), the team were exceptionally accommodating. Upon arrival, we immediately felt at ease and welcomed. Every staff member we encountered were smiling, friendly, helpful, and knowledgeable.
We enjoyed a fantastic cup of tea with our Aunt
in lovely surroundings and left feeling so high about the whole experience.

Reply from Sally Tebbett, Home Manager at Kingfisher Court

Thank you so much for your kind words, I'm delighted to hear that you were so impressed with the team and the warm welcome that you received. I will pass your comments on to my team.

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Review from Julie T (Niece of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful visit to see my aunt yesterday. Was travelling quite a way, so had spoken to very friendly staff beforehand to ensure all OK. We were so well received - a lovely, warm and friendly atmosphere, and it's very reassuring to know this wonderful team is caring for my aunt. Very grateful to know
she is safe in a wonderful, clean and loving environment.

Reply from Sally Tebbett, Home Manager at Kingfisher Court

Thank you so much for taking the time to leave such a lovely review. We are delighted that you are so happy with our service. I shall share your kind words with the team.

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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Kingfisher Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for Kingfisher Court is calculated as follows: ( (251 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 285 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingfisher Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Aug 2025

We currently have three vacancies for care. Please contact Kingfisher Court for further details.

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Awards / Recognitions (14)

Meet the Team (5)

Gaynor

Gaynor Smart-McCann

Job Title: Home Manager

Joined: 2024

I am passionate about working in care and have always considered myself to be a people person. It is a huge privilege to work with others and to know that I am the driving force behind a service where all people matter. I consider myself to be a kind and empathetic person who is a good listener at all levels.


I have worked in care for a long time, and there are many reasons for this. I love the fact that the smallest of gestures mean the most to others, and if, during the course of my working day I can make others feel valued and genuinely cared for, then I know that I am making a difference to someone’s life. Caring for others is the most rewarding career to have.


An integral part of my role is to forge strong relationships with residents and their families and friends, their input will be fundamental to the quality of the service at Kingfisher Court. I enjoy supporting and developing my staff team to deliver the highest standard of care. I take pride in providing outstanding care to my residents, and having a good team who share the same values is vital to achieving this goal.


I am a perfectionist who enjoys the attention to detail that comes with this job, I like to focus on the standards of attainment required to hold the position that I love.


My door will always be open, I am responsive and ready to help in any way that I can. I both encourage and welcome any feedback that will help us to shape the future of the home.

Nicky

Nicky Whittle

Job Title: Deputy Manager

Joined: 2023

I’m Nicky, I have worked in Health and Social Care for around 17 years now and my work means so much to me.


I enjoy working with people, supporting them, and encouraging them, leading a happy, fulfilled team! I love getting to know the residents that I support, hearing their stories and learning about their lives, and delivering hands-on care, that enables me to develop a person-centred approach.


I haven’t been here at Kingfisher long, but I have a good feeling about the home, it is such a warm, welcoming, happy place to be. I’m sure that I will fit in well here, I work well under pressure and love having an open door to enable both the residents and their families and me to develop a close professional relationship based on honesty and trust. I feel very fortunate to have been given this opportunity and I am grateful for the warm welcome that I have received. My job takes up a lot of my time but when I’m not at work, I spend my time playing with my 3 Children, enjoying the company of my husband, and saying I will go to the gym!

Chelsie

Chelsie Dyer

Job Title: Interim Administrator

Joined: 2022

I have worked in the care industry for three years. I love that my job allows me to engage with people from all walks of life and to spend time getting to know people that I wouldn't otherwise have met. I love that my work provides comfort for families knowing their relative is safe and cared for.

Claire

Claire Osbourne

Job Title: Head of Housekeeping

Joined: 2021

Hi, I'm Claire the Head Housekeeper, I've been cleaning for 8 years now and the best years have been the 3 years working at Kingfisher Court. I enjoy getting to know all the residents as well as maintaining a high standard of cleaning to make their homes as comfortable and welcoming as they possibly can be. There is more to cleaning in my role it is also about engaging with the residents, they become more like family to us.

Mervyn

Mervyn O'Connor

Job Title: Handy Person

Joined: 2023

I’m Merv O’Connor, I started at Kingfisher Court in 2023 as the Maintenance Person, I have not worked in care previously, but thoroughly enjoy the change in direction, I left school at 16 and joined the Army as a Combat Medical Technician, travelling and seeing service in a number of locations, upon discharge from the Army, I attended university, obtaining my BA (Hons) in Business, followed by an MA and PhD in Strategic HR and Operational Management, this led to a direction change and I became a business consultant to the food industry, working on a variety of contracts from building factories to developing new products, as well as converting an amusement arcade into my own pub!


Working with the amazing team and residents here at Kingfisher Court makes it worthwhile coming to work!!

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