
We can rest assured that Mum is looked after well.Gillian M(Daughter of Resident/Service User)

Staff are very friendly. They love my mum.Roland C(Son of Resident/Service User)

No request is too difficult, insignificant or impossible.K N(Son of Resident/Service User)

We can rest assured that Mum is looked after well.Gillian M(Daughter of Resident/Service User)

Staff are very friendly. They love my mum.Roland C(Son of Resident/Service User)

No request is too difficult, insignificant or impossible.K N(Son of Resident/Service User)

Kingfisher Court is located in the market town of Sutton-in-Ashfield and provides friendly and comfortable residential and dementia care for up to 66 residents. All bedrooms offer single en-suite wet rooms to support residents' dignity and privacy.
Kingfisher Court benefits from a coffee shop area, quiet lounges and is situated in its own private, landscaped gardens. The home offers convalescence care and trial stays, as well as longer-term and permanent...
Care Provided by Kingfisher Court
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Kingfisher Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Kingfisher Court for full pricing details and T&Cs.
Contact Kingfisher Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Gaynor Smart-McCann(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Kingfisher Court.
Parking
- The home has onsite parking including disabled parking provision.
Kingfisher Court Reviews (124)
Kingfisher Court has a Review Score of 9.7 (9.703) out of 10, based on 18 reviews in the last 2 years.
Over all time Kingfisher Court has 124 reviews.
My mum had to have a cataract operation and because of dementia, was confused and very stressed. I was allowed to stay with her in the home before and after the operation. I was made so welcome and looked after by all the staff, especially the hostess. Everyone was as concerned for me as they were for my mum. The atmosphere in the home is lovely.
Thank you for taking the time to feedback your thoughts on our home. I will ensure I provide this feedback to my team as they always appreciate hearing how their hard work and effort is received. Thank you and best wishes, Jeremy.
Warm, friendly environment, light and spacious. All-inclusive makes so much difference - no longer all those worries of how to get Mum to the doctors etc. She loves getting her daily papers and enjoys her visits to the lovely hairdresser. Staff care about their work and make a point of getting to know the residents and spending time talking to them as well as doing all their other duties. All the management and their staff are very approachable and make time to listen to any family concerns and follow through if any action is needed.
This care home is better than any I have seen before by miles.
Thank you so much for taking the time to give your feedback, we are very pleased your mother is living in our home, so are very pleased you found us too! I will ensure our staff receive this lovely feedback; they put their hearts and souls into caring for our residents every day and will be happy to hear your comments I am sure. Best wishes, Jeremy.
Well situated and located care home close to the hospital and also the green countryside. Light, airy and pleasant rooms and building. Good caring staff. Choice of good food. Outings and activities arranged. Staff take the time to talk to residents. Management is good and listens, acting on good suggestions. The ambience of the building and surroundings is very pleasant with good ambience and atmosphere in the care home. Excellent having on-site incorporated facilities, such as hairdressing. Residents are clean and smart and have their privacy respected. Visitors welcomed and encouraged - and also emotionally supported if necessary! Progressive care home - Excellent!
Thank you very much for taking the time to review Kingfisher Court. Looking after your mother is an absolute pleasure! Kingfisher is a home I am very proud to be the Manager and I will always have my door open should you have any queries or concerns. Best wishes, Jeremy.
The staff are permanently employed, not agency, so they get to know the residents. The price is all in so no worries about hospital visits etc. The management and staff are very approachable as well.
Thank you for taking the time to feedback your thoughts on our home, we are so pleased your mother is part of the Kingfisher family. I will ensure I provide this feedback to my team as they always appreciate hearing how our families feel about the service being provided. Thank you and best wishes, Jeremy.
My sister and I were particularly impressed by the front of house team and by the senior carers who find time to speak to us regularly about Dad's needs; particularly as he approached the end of his life. We were given excellent support after his death both in their understanding of our feelings and in offering suggestions regarding funeral arrangements. All of this exceeded our expectations and made an emotional period of time easier to cope with.
Thank you so much for your very positive review and the time taken to write it. We are delighted to hear your wonderful feedback about our care for your father. We will share this with the entire team as they love to learn how all their hard work is received. Thank you again for all of your comments, we really appreciate it.
Thank you.
Thank you for taking the time to review our home. We share all our reviews with all of our staff who love to learn how their hard work and effort is received. Thank you again for all of your comments.
I am happy at Kingfisher Court. I can't find anything that requires improvement. I enjoy joining in with the activities when there is something I have an interest in.
We are very grateful that you have taken the time to review our home. We value your opinion and feedback and will share it with our team who will be thrilled to hear that you are happy at Kingfisher Court. Thank you again for all of your comments.
I thank the floor where my friend is, most of the staff are friendly, supporting and caring. I come once a week. Maybe activities could be more varied.
Thank you for taking the time to review our home. We value your opinion and feedback and share it with our team. It's a great way for us to understand what we are doing right and where we can improve. Thank you again.
My mother and father were both in Kingfisher Court and the commitment of the majority of the staff was excellent and in many cases well beyond reasonable expectations. I could not have wished for better care for my parents in their final months.
Thank you for taking the time to review Kingfisher Court. I'm delighted that you were so pleased with how we have looked after both your mother and father. We share all of our reviews with all of our staff who love to learn how their hard work and effort is received. Thanks again.
Well managed care home, my father was resident for 18 months in all and to which every need was met for him. Staff were very helpful and caring for my father, it is unfortunate that he had to be moved into a nursing care facility after his health declined more. Facilities at the home are fantastic, helped my father with his mobility when needed. Daily exercises, day trips, shopping trips and much more. Management very comforting helpful and also knowledgeable. The home itself is very warm and welcoming, modern, clean and safe, meals are good quality and freshly prepared.
We are very grateful that you have taken the time to review our home. We value your opinion and feedback and will share it with our team who thoroughly enjoyed having your father at our care home for 18 months. Thank you again for all of your comments.
Both my parents settled in very well, enjoying all that was on offer. Dad especially enjoyed the food, putting on two stone in weight within about 5 months (which he badly needed to do). Mum had a few health issues but the care and support to us all has been amazing all along; nothing is too much trouble.
We were still able to retain our family unit by occasionally having meals together in the tea room and also having wider family celebrations for their birthdays and a recent big wedding anniversary.
Whenever issues have arisen, they have been dealt with professionally, effectively and promptly whenever possible.
We have got to know some of the staff very well and all the visiting family and friends are always welcomed by our new extended family – thank you staff.
Most of the staff are good/very good, some are exceptional, going above and beyond reasonable expectations. Both my parents settled in very well, enjoying all that was on offer. Dad especially enjoyed the food, putting two stones in weight within about 5 months (which he badly needed to do). Mum had a few health issues, but the care and support to us all has been amazing all along; nothing is too much trouble. We are still able to retain our family unit by occasionally having meals together in the tea room and also having wider family celebrations for their birthdays and a recent big wedding anniversary. Whenever issues have arisen, they have been dealt with professionally, effectively and promptly whenever possible. We have got to know some of the staff very well, and all the visiting family and friends are always welcomed by our, new extended family - thank you to all the staff.
Thank You Alison for taking the time to review Kingfisher Court. I'm delighted that you and your family have been so pleased with how we have looked after both mum and dad. We love to have this feedback as it is shared with all the team and everyone thrives on it and is so rewarding to receive and share and indeed learn from. We value it immensely so thank you for sharing.
These activities don't have to be outings but much more thought needs to be given to this. Staffing levels on Cedar floor are not right. On 7th May 8:1 ratio- not satisfactory. The majority of staff are excellent but I wonder if they have the back up they need from manager and director.
Thank you for your feedback which we share with our whole team. We do value all feedback as it helps to raise or confirm any issues that need our attention. Our new Lifestyle person joined us last Monday and we are thrilled to get her on board and have every faith and confidence in her restoring...
The home is 2 years old, all sparkly and new. Unfortunately, the care given is not any better than any other satisfactory/good care home. Quality of staff varies, some are really helpful, others you have to instruct constantly. Activities are very poor, due to a failure to provide staff to do this well. Dementia residents seem to get put last. Clothes are often placed in the wrong rooms. My relative has been found dressed in others' clothing. The food is good. Directors promise a lot and deliver little. They need to get real and properly address issues in a timely manner.
Thank you for taking the time to review Kingfisher Court. We do value the feedback and share it with the entire team which helps us further understand what relatives feel we are getting right and where we can improve. As you are aware we are addressing directly the issues raised and are currently...
Our mother has been living at Kingfisher Court for six months having previously lived alone for many years and recently been diagnosed with dementia. Every member of staff we have met has been caring, willing and positive. Mum has been helped to settle in very well. Her room is always clean and tidy. Her needs are understood and met kindly and consistently well. We are extremely happy with our decision to move mum into Kingfisher Court.
Thank you for your feedback of our home which helps us enormously with understanding how our efforts and high standards are received. We share all comments and feedback with the entire team and I know they will be delighted to learn how happy both your mother and your family have been with us.
Both my mother and stepfather were admitted to Kingfisher just after the opening of the home. Standards were set very high initially, however, these have not been maintained. My mother passed away just before Christmas, which now leaves my stepfather on his own, the home has shown great compassion during this awkward time, and it has enabled my stepfather to continue with his life. There are improvements which need to be made to ensure the high initial standards return.
Thank you for taking the time to write a review Morgan. As you know we listen to and value all feedback from all our residents and relatives as it helps us understand where we are doing things right and where we can improve. We share all of our feedback with the entire team which is always an ongoing process of learning and understanding. Thank you for all your comments.
The care staff are absolutely top-notch, couldn't wish for better people to look after a relative, however communication with the next tier of the organisation is non-existent. My Auntie passed away there in November, however, Decembers money was still taken out, (fair enough, these things are very often automated). But since then we ring them every other day.."yes your money is on its way"..we promise, promise, promise to ring you back" They do not! Also, they managed to lose a wedding photo of my Auntie. But that's ok as they are going to ring back on the progress of looking for it! Also when in the home in the early hours my Auntie took a fall, no one rang, and when mentioned to the Doctor he was surprised there was no call out as she is over 90. Kingfisher said they would get to the bottom of it and ring me on the outcome, nope, no phone called.
The staff are smashing, the communication is non-existent and when your relative passes away you are forgotten.
Thank you for taking the time to provide your feedback. I am delighted that yourself and your auntie were pleased with the high standards of our care but not with the way in which we handled the subsequent administration. This is not the standards of training we provided and expect from our staff...
I have only expereinced the care home for the past three months but during the time, the atmosphere I have found to be exceptional. The caring staff without exception could not, in any way, be bettered. The food is equal to a 4-star hotel. The staff from management right through to cleaners are really friendly and caring. I would, without reservations, recommend Kingfisher to anyone.
We are very grateful that you have taken the time to review our home. We value your opinion and feedback and share it with our team. It's a great way for us to understand what we are doing right and where we can improve. Thank you again and we are delighted that you are so happy with our home.
Even though the situation itself of having a relative in a care home is difficult, you could not wish for a more homely and positive atmosphere. The surroundings are second to none with all who visit commenting on what a wonderful place it is. The staff here have hearts of gold and nothing is too much trouble and they work tirelessly to provide the best care and safe environment for everyone there and who visit.
Thank you for reviewing our home. We welcome the feedback and share it with the entire team who will be delighted to learn that you are happy with our standards of care and service.
You feel part of a friendly caring community who have the residents and visitors interests at heart. Residents are treated as individuals and with respect and support but encouraged to be independent and have a voice, so maintaining their identity and influence. I am confident of the values of this care home and thankful that my loved-one is part of it.
Thank you for taking the time to review our home. We value your feedback and share it with the entire team. We are delighted you are happy with the home. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026We currently have three vacancies for care. Please contact Kingfisher Court for further details.
News (4) & Events (0)
- 18 Nov 2025
Residents and colleagues at Anchor’s Kingfisher Court care home in Sutton-in-Ashfield came together for a memorable series of Remembrance Day commemorations, honouring those who have served and remembering the sacrifices...
- 16 Jul 2025
A chef at a Sutton-in-Ashfield care home has won Anchor’s Chef of the Year competition following one final showdown at The School of Artisan Food on Thursday 3 July. Shaun...
- 26 Jun 2025
A Sutton-in-Ashfield care home chef has got through to the finals of Anchor’s – England’s largest not-for-profit provider of care and housing for older people – Chef of the Year...
There are no upcoming events for Kingfisher Court.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Anchor
- 31 Jan 2025Recipient: Kingfisher Court
- 31 Jan 2025Recipient: Anchor
Accreditations
There are no accreditations posted yet for Kingfisher Court.
Meet the Team (5)

I am passionate about working in care and have always considered myself to be a people person. It is a huge privilege to work with others and to know that I am the driving force behind a service where all people matter. I consider myself to be a kind and empathetic person who is a good listener at all levels.
I have worked in care for a long time, and there are many reasons for this. I love the fact that the smallest of gestures mean the most to others, and if, during the course of my working day I can make others feel valued and genuinely cared for, then I know that I am making a difference to someone’s life. Caring for others is the most rewarding career to have.
An integral part of my role is to forge strong relationships with residents and their families and friends, their input will be fundamental to the quality of the service at Kingfisher Court. I enjoy supporting and developing my staff team to deliver the highest standard of care. I take pride in providing outstanding care to my residents, and having a good team who share the same values is vital to achieving this goal.
I am a perfectionist who enjoys the attention to detail that comes with this job, I like to focus on the standards of attainment required to hold the position that I love.
My door will always be open, I am responsive and ready to help in any way that I can. I both encourage and welcome any feedback that will help us to shape the future of the home.

I’m Nicky, I have worked in Health and Social Care for around 17 years now and my work means so much to me.
I enjoy working with people, supporting them, and encouraging them, leading a happy, fulfilled team! I love getting to know the residents that I support, hearing their stories and learning about their lives, and delivering hands-on care, that enables me to develop a person-centred approach.
I haven’t been here at Kingfisher long, but I have a good feeling about the home, it is such a warm, welcoming, happy place to be. I’m sure that I will fit in well here, I work well under pressure and love having an open door to enable both the residents and their families and me to develop a close professional relationship based on honesty and trust. I feel very fortunate to have been given this opportunity and I am grateful for the warm welcome that I have received. My job takes up a lot of my time but when I’m not at work, I spend my time playing with my 3 Children, enjoying the company of my husband, and saying I will go to the gym!

I have worked in the care industry for three years. I love that my job allows me to engage with people from all walks of life and to spend time getting to know people that I wouldn't otherwise have met. I love that my work provides comfort for families knowing their relative is safe and cared for.

Hi, I'm Claire the Head Housekeeper, I've been cleaning for 8 years now and the best years have been the 3 years working at Kingfisher Court. I enjoy getting to know all the residents as well as maintaining a high standard of cleaning to make their homes as comfortable and welcoming as they possibly can be. There is more to cleaning in my role it is also about engaging with the residents, they become more like family to us.

I’m Merv O’Connor, I started at Kingfisher Court in 2023 as the Maintenance Person, I have not worked in care previously, but thoroughly enjoy the change in direction, I left school at 16 and joined the Army as a Combat Medical Technician, travelling and seeing service in a number of locations, upon discharge from the Army, I attended university, obtaining my BA (Hons) in Business, followed by an MA and PhD in Strategic HR and Operational Management, this led to a direction change and I became a business consultant to the food industry, working on a variety of contracts from building factories to developing new products, as well as converting an amusement arcade into my own pub!
Working with the amazing team and residents here at Kingfisher Court makes it worthwhile coming to work!!
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