Search...

Kingfisher Court

Kingfisher Way, Sutton-in-Ashfield, Nottinghamshire NG17 4BR
Kingfisher Court Logo
Jobs
Kingfisher Court logo
We can rest assured that Mum is looked after well.Gillian M(Daughter of Resident/Service User)
Kingfisher Court, Sutton-in-Ashfield
Staff are very friendly. They love my mum.Roland C(Son of Resident/Service User)
Kingfisher Court, Sutton-in-Ashfield
No request is too difficult, insignificant or impossible.K N(Son of Resident/Service User)
Kingfisher Court, Sutton-in-Ashfield

Kingfisher Court is located in the market town of Sutton-in-Ashfield and provides friendly and comfortable residential and dementia care for up to 66 residents. All bedrooms offer single en-suite wet rooms to support residents' dignity and privacy.

Kingfisher Court benefits from a coffee shop area, quiet lounges and is situated in its own private, landscaped gardens. The home offers convalescence care and trial stays, as well as longer-term and permanent...  

Care Provided by Kingfisher Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,283From £1,387
Residential Dementia CareFrom £1,283From £1,387

Fees can vary depending on care needs and other factors. Colleagues at Kingfisher Court will be happy to discuss our weekly fees with you and what our fees include.

Contact Kingfisher Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Gaynor Smart-McCann(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors are welcome at Kingfisher Court.

Parking

  • The home has onsite parking including disabled parking provision.

Kingfisher Court Reviews (124)

Submit a Review
9.7

Kingfisher Court has a Review Score of 9.7 (9.703) out of 10, based on 18 reviews in the last 2 years. Over all time Kingfisher Court has 124 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Kingfisher Court
Loading...
Showing 124 reviews matching selected criteria
Review from C P (Daughter of Resident) published on 6 August 2018 Submitted via Postal Card
Overall Experience

Kingfisher Court is a new care home that provides excellent individual care of a very high standard. As in all care homes, there is room for improvement in some areas but overall staff are caring and supportive to both residents and their families. It has a modern, friendly, relaxed, clean and caring environment offering great entertainment for those able to take part. I would highly recommend this home to any family.

Reply from Sian Ellis, Marketing Director at Kingfisher Court

Thank you for taking the time to write a review of our home and we are so pleased that you are happy with our care and facilities. We value your input and share it with all the team as it provides key information on where and how we can improve.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John K (Resident / Service User) published on 25 July 2018 Submitted via Postal Card
Overall Experience

I have to thank the staff very sincerely for saving my life, something I will never forget.

Reply from Sian Ellis, Marketing Director at Kingfisher Court

Thank you. As you know we have passed on your kind thoughts and thanks to all our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marilyn B (Daughter of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience
I find entering Kingfisher Court to be a very pleasant experience. It's a lovely clean and happy home. Excellent food, such kind, caring and happy staff.
Spent my "big" birthday with my mum. My family came and they made it such a wonderful day.

I can't thank the manager and his staff enough for looking after my mum.

Reply from Sian Ellis, Marketing Director at Kingfisher Court

Thank you for taking the time to review our home. We are pleased that your mother, yourself and your family are happy with the care and services we provide. We will share your feedback with the entire team and they will be delighted to learn of your positive views of our home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen S (Granddaughter of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience
I have found the staff at the home very understanding as I had reservations about my grandmother coming into a home. The management and staff put my mind to rest and I have now seen the good work.

I have a food allergy which is catered for every time I eat with my grandmother. We now have had experience of every floor due to the deterioration of my grandmother and I feel all floors are excellent and correct for the residents.

Reply from Sian Ellis, Marketing Director at Kingfisher Court

Thank you for taking the time to review our home. We share all of your feedback with our team so it is very useful for our continued monitoring. We are delighted that both you and your grandmother are happy with our care and facilities and these have been consistent throughout her stay with us. We look forward to continuing our high standards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S F (Daughter of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience
Nowhere is 100 per cent perfect but this home comes close.

I feel mum is cared for and safe. It is a happy environment. Mum has always eaten nutritious meals, though simple, the meals here for mum sometimes are too rich or as she says "fancy" so in this area they could cater for a more simple palette.

Reply from Sian Ellis, Marketing Director at Kingfisher Court

Thank you for taking the time to review our home. We are pleased that you are happy with our services and we value the feedback, especially the details as we use this to monitor and help improve our services. The team will be delighted to hear your feedback, thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Daughter of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience

Fantastic care home. All the staff are amazing. Very caring and thoughtful towards the resident. The entertainment is really good and they have lots of activities every day to keep everyone active and entertained. The best in the area we have in Ashfield. Can't praise the home enough. Amazing.

Reply from Sian Ellis, Marketing Director at Kingfisher Court

Thank you for taking the time to review our home. We are delighted that you are happy with our care and facilities. We share your feedback with our entire team so it forms a major part of our on-going monitoring of our standards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark O (Son of Resident) published on 28 December 2017 Submitted via Website
Overall Experience
On first entering Kingfisher Court you are immediately impressed by the welcoming decor of the reception, which during the day is always manned by someone who again is extremely professional and welcoming.
The standard of all rooms is excellent, clean and functional.
The communal dining room and lounge are well laid out and have lovely furniture.
We especially like the Tea/coffee lounge, cinema and library.
Staff and management are excellent and well led. Staffing levels are also good.
Food and nutrition are again excellent.
The owners are very hands-on and are available to listen, assist and help when required and go above and beyond to satisfy you.
Stimulation via activities again is excellent via a dedicated Lifestyle Manager. The Christmas timetable has been excellent, having attended many events.

In summary, I would highly recommend Kingfisher Court to anyone who is looking for an all-inclusive, high quality, well managed residential care home for their family.

Reply from Sian Ellis, Marketing Director at Kingfisher Court

Thank you for the positive feedback. It is good to know that we are delivering what we set out to do. Thank you for taking the time to write and publish the review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P G (Nephew of Resident) published on 8 December 2017 Submitted via Website
Overall Experience
I called to see if I could visit a relative in your care home. The receptionist was extremely polite and a credit to the Sutton-in-Ashfield home.

The carer came out of the lift did not come to me but shouted to me "She doesn't want to see you". This is very poor communication and she should at least come up to me and not let everyone know in reception that my relative had refused to see me. Refusing to see me is not a problem, the problem is the member of staff that made me feel inferior, you need to sort this kind of attitude from staff to the general public, who at some point in time may be thinking of putting the life of a relative or friend in your hands.

Reply from sian ellis, Marketing Director at Kingfisher Court

We always value feedback on our staff performance and obviously are particularly interested in understanding the full circumstances of any complaint. We apologise if any offence was caused on this occasion but upon investigation, we understand that only Oakdale personnel were present in the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruth W (Sister of Resident) published on 22 November 2017 Submitted via Website
Overall Experience

On my first visit to see my 87-year old sister I was bowled over by this care home. Firstly it is spotlessly clean, with gleaming loos and bathrooms. Secondly, and let’s not beat around the bush, it is as fragrant as any 5-star hotel! Most importantly, the kindness of the owners and their team is way beyond any normal expectation.

The public areas are spacious, light and designed along the lines of mid-budget hotels with absolutely no institutional feel and the private rooms and en-suite facilities equally good.

The highlight, though, is the top-down thoughtful care offered. Staff are a constant presence and all go out of their way to offer generous assistance. From the friendly chef to the unbelievably kind housekeeping staff, nothing was too much trouble. (My other 80-year old sister, who accompanied me, was taken ill and the help we were given was way beyond the call of duty, even to the extent of offering her a bed for the night and refusing any payment.) To sum up, excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Jacqui K (Daughter of Resident) published on 29 September 2017 Submitted via Website
Overall Experience
My mother did not want to go into a care home but we struggled to meet her increasing needs as a family. After visiting other homes we settled on Kingfisher Court and sought respite for my mother.
We were so impressed with the care and attention that was given to my mum and all of the residents we decided to make this a permanent home for mum.

From what I have witnessed nothing seems to be too much trouble for the staff. They are very kind and encourage residents to take part in the many and varied activities that are on offer. We have always been kept informed of any decisions that may affect mum and they listen and act on any concerns we have had immediately. They genuinely try and succeed in giving the best possible service at all times. I am very pleased and relieved that we have found such a wonderful place for mum to spend her last years. Staff are well trained and always appear happy at work, the management is excellent. The home is beautifully furnished and kept clean.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen D (Daughter of Resident) published on 28 September 2017 Submitted via Website
Overall Experience

My mother has been a resident at Kingfisher Court since May 2017 and our whole family are extremely pleased with the excellent care mum receives. Her life has been transformed by the companionship she now has with fellow residents. She loves the many and varied activities on offer at the home and is particularly pleased that she is taken to church on Sundays.

The atmosphere at the home is extremely friendly; we are treated as family and always feel welcome. The staff are all excellent, they are aware of and maintain, their professional boundaries and treat our mum with the love and respect she deserves.

The 'all inclusive' terms provide us with peace of mind; no unexpected additional costs each month, yet we feel the quality of the provision is exceptional, the person-centred approach to mum's care is so important to her wellbeing and state of mind.

The home is beautifully designed and scrupulously clean. The food is delicious and the menus are often chosen by residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Melanie A (Daughter of Resident) published on 28 September 2017 Submitted via Website
Overall Experience

This is the third care home that my Mum has stayed in and it is by the far the best. It is wonderful, a real home from home. The rooms are wonderful, all en-suite and with their own fridges to keep all those little treats fresh.

My Mum is beautifully cared for all the time and even has the option of a shower every morning (as was her routine at home) although it now involves major assistance from two carers.

A major advantage is that Mum can now easily attend physio as she is taken by disabled taxi and the whole outing is just an hour a half, a far cry from the six-hour stints when she travelled by hospital transport. I visit two or three times a week and the first question from the staff, who are very much in evidence, is 'Do you want a coffee?'. Then 'Are you stopping for lunch?' This week we had a formal evening meal with Mum at a pop-up restaurant - just wonderful and all included.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian H (Son-in-law of Resident) published on 28 September 2017 Submitted via Website
Overall Experience

After looking at many homes in the area, we are so glad we found this one. If a certain premium lager could do nursing homes they would be like this!

Staff are fantastic and the home is first class, it's like a 5-star hotel for the elderly. All day there are things for the residents to do to keep active. Each visit the staff welcome you and will give you an update on how things are going. Hairdresser on site and even a cinema.

If you live around the area and have a loved one who needs care this is the place. We are so pleased with the care he is given, food is restaurant quality, the dining area is better than most restaurants I have been in.

I can recommend Kingfisher Court care home to look after your loved one. Go visit to see just how good it is.
They even post daily pictures on Facebook so you can see your loved one having fun and that really makes a difference to be able to check on them when you cannot visit.

5* plus.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret F (Daughter of Resident) published on 2 August 2017 Submitted via Postal Card
Overall Experience
As a family, we looked at several residential care homes in the area but were very impressed when we viewed Kingfisher Court. The standard of décor and furnishings is more of a boutique hotel than a care home. The facilities including the library, tea room and cinema are exceptional. Gardens are well laid out and beautifully kept and a lovely garden room allows a taste of the outside for the less mobile.

Most importantly, the staff are caring, kind, attentive and go beyond the call of duty to make new residents feel welcome and at home. Food choices are excellent, well presented and quality of a high standard. Rooms are beautifully decorated, spacious and furnished to a high standard.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jayne M (Daughter of Resident) published on 1 August 2017 Submitted via Website
Overall Experience
My Dad came into Kingfisher Court for a respite stay and was a little unsure at first what to expect even though he was very impressed looking around on the open day. My Dad has always been treated well, in fact, I couldn't believe all the staff remembered his name just from meeting him on the open day. He was the first male resident and the home gave him a framed photo which appeared in the local newspaper. He would not hesitate to go and stay for respite again, as each and every member of staff treats him so well. He also still gets invitations to get-togethers even though he has gone back home.

Well done Kingfisher, you are the best!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian J (Son of Resident) published on 1 August 2017 Submitted via Website
Overall Experience
It is clear a lot of thought has been put into the design and facilities at the home but most importantly the team managing Kingfisher Court cannot do enough for the residents and family.

This is not my mothers first care home but within weeks we are seeing a notable difference and is definitely in a happier place, even if she can't remember why.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dave C (Son-in-law of Resident) published on 31 July 2017 Submitted via Website
Overall Experience
We were very worried about a residential place for my mother in law because she had expressed a wish not to be placed in a home.
During the last 6 years I have worked for a private ambulance company transferring patients to and from nursing homes. Having seen these my original thoughts were that I would not want a relative of mine in one. After looking after her for 7 months both my wife and I realised that we weren't qualified to give her the sort of care that was required.
I was persuaded to look at Kingfisher Court. My initial thought was that it would be typical of others but this was not the case.
When we had made the decision we admitted her and spent a few days worrying ourselves silly. Our worries were unfounded, the care staff are well trained sympathetic and extremely dedicated to making all residents happy. She is, after only 2 weeks, a different person she is coming out of her shell and is now enjoying life to the full.

I fully recommend Kingfisher Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue E (Niece of Resident) published on 31 May 2017 Submitted via Postal Card
Overall Experience

A lovely residential care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin B (Son of Resident) published on 30 May 2017 Submitted via Postal Card
Overall Experience

Spent a long time looking for the right home for my mother when I stumbled upon Kingfisher Court whilst eating at the restaurant next door. As soon as you walk in you are greeted by smiles and warmth. My mother has been in for 3 weeks now and she is happy and settled.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy R (Daughter of Resident) published on 22 May 2017 Submitted via Postal Card
Overall Experience
When my mum came into Kingfisher Court care home in April for respite care you wouldn't believe how pleasant and friendly everyone was.
My mum felt like she was in a hotel.
She could do what she wanted when she wanted.
She was treated with dignity and respect at all times.

My mum never stops talking about all the care staff, how nice and pleasant they are.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 July 2026

We currently have three vacancies for care. Please contact Kingfisher Court for further details.

News (4) & Events (0)

News
  • 18 Nov 2025

    Residents and colleagues at Anchor’s Kingfisher Court care home in Sutton-in-Ashfield came together for a memorable series of Remembrance Day commemorations, honouring those who have served and remembering the sacrifices...

  • 16 Jul 2025

    A chef at a Sutton-in-Ashfield care home has won Anchor’s Chef of the Year competition following one final showdown at The School of Artisan Food on Thursday 3 July. Shaun...

  • 26 Jun 2025

    A Sutton-in-Ashfield care home chef has got through to the finals of Anchor’s – England’s largest not-for-profit provider of care and housing for older people – Chef of the Year...

Upcoming Events

There are no upcoming events for Kingfisher Court.

Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Kingfisher Court
  • 31 Jan 2025Recipient: Anchor

Accreditations

There are no accreditations posted yet for Kingfisher Court.

Meet the Team (5)

Gaynor Smart-McCann
Gaynor Smart-McCannJob Title:Home ManagerJoined: 2024

I am passionate about working in care and have always considered myself to be a people person. It is a huge privilege to work with others and to know that I am the driving force behind a service where all people matter. I consider myself to be a kind and empathetic person who is a good listener at all levels.

I have worked in care for a long time, and there are many reasons for this. I love the fact that the smallest of gestures mean the most to others, and if, during the course of my working day I can make others feel valued and genuinely cared for, then I know that I am making a difference to someone’s life. Caring for others is the most rewarding career to have.

An integral part of my role is to forge strong relationships with residents and their families and friends, their input will be fundamental to the quality of the service at Kingfisher Court. I enjoy supporting and developing my staff team to deliver the highest standard of care. I take pride in providing outstanding care to my residents, and having a good team who share the same values is vital to achieving this goal.

I am a perfectionist who enjoys the attention to detail that comes with this job, I like to focus on the standards of attainment required to hold the position that I love.

My door will always be open, I am responsive and ready to help in any way that I can. I both encourage and welcome any feedback that will help us to shape the future of the home.

Nicky Whittle
Nicky WhittleJob Title:Deputy ManagerJoined: 2023

I’m Nicky, I have worked in Health and Social Care for around 17 years now and my work means so much to me.

I enjoy working with people, supporting them, and encouraging them, leading a happy, fulfilled team! I love getting to know the residents that I support, hearing their stories and learning about their lives, and delivering hands-on care, that enables me to develop a person-centred approach.

I haven’t been here at Kingfisher long, but I have a good feeling about the home, it is such a warm, welcoming, happy place to be. I’m sure that I will fit in well here, I work well under pressure and love having an open door to enable both the residents and their families and me to develop a close professional relationship based on honesty and trust. I feel very fortunate to have been given this opportunity and I am grateful for the warm welcome that I have received. My job takes up a lot of my time but when I’m not at work, I spend my time playing with my 3 Children, enjoying the company of my husband, and saying I will go to the gym!

Chelsie Dyer
Chelsie DyerJob Title:Interim AdministratorJoined: 2022

I have worked in the care industry for three years. I love that my job allows me to engage with people from all walks of life and to spend time getting to know people that I wouldn't otherwise have met. I love that my work provides comfort for families knowing their relative is safe and cared for.

Claire Osbourne
Claire OsbourneJob Title:Head of HousekeepingJoined: 2021

Hi, I'm Claire the Head Housekeeper, I've been cleaning for 8 years now and the best years have been the 3 years working at Kingfisher Court. I enjoy getting to know all the residents as well as maintaining a high standard of cleaning to make their homes as comfortable and welcoming as they possibly can be. There is more to cleaning in my role it is also about engaging with the residents, they become more like family to us.

Mervyn O'Connor
Mervyn O'ConnorJob Title:Handy PersonJoined: 2023

I’m Merv O’Connor, I started at Kingfisher Court in 2023 as the Maintenance Person, I have not worked in care previously, but thoroughly enjoy the change in direction, I left school at 16 and joined the Army as a Combat Medical Technician, travelling and seeing service in a number of locations, upon discharge from the Army, I attended university, obtaining my BA (Hons) in Business, followed by an MA and PhD in Strategic HR and Operational Management, this led to a direction change and I became a business consultant to the food industry, working on a variety of contracts from building factories to developing new products, as well as converting an amusement arcade into my own pub!

Working with the amazing team and residents here at Kingfisher Court makes it worthwhile coming to work!!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingfisher Court to verify any information. View our terms and conditions. Kingfisher Court has an Enhanced Service -more info.