Kingfisher Court

You feel part of a friendly caring community who have the residents and visitors interests at heart. Residents are treated as individuals and with respect and support but encouraged to be independent and have a voice, so maintaining their identity and influence. I am confident of the values of this care home and thankful that my loved-one is part of it.

Kingfisher Court is a new care home that provides excellent individual care of a very high standard. As in all care homes, there is room for improvement in some areas but overall staff are caring and supportive to both residents and their families. It has a modern, friendly, relaxed, clean and caring environment offering great entertainment for those able to take part. I would highly recommend this home to any family.

I have to thank the staff very sincerely for saving my life, something I will never forget.

I can't thank the manager and his staff enough for looking after my mum.

I have a food allergy which is catered for every time I eat with my grandmother. We now have had experience of every floor due to the deterioration of my grandmother and I feel all floors are excellent and correct for the residents.

I feel mum is cared for and safe. It is a happy environment. Mum has always eaten nutritious meals, though simple, the meals here for mum sometimes are too rich or as she says "fancy" so in this area they could cater for a more simple palette.

Fantastic care home. All the staff are amazing. Very caring and thoughtful towards the resident. The entertainment is really good and they have lots of activities every day to keep everyone active and entertained. The best in the area we have in Ashfield. Can't praise the home enough. Amazing.

In summary, I would highly recommend Kingfisher Court to anyone who is looking for an all-inclusive, high quality, well managed residential care home for their family.

The carer came out of the lift did not come to me but shouted to me "She doesn't want to see you". This is very poor communication and she should at least come up to me and not let everyone know in reception that my relative had refused to see me. Refusing to see me is not a problem, the problem is the member of staff that made me feel inferior, you need to sort this kind of attitude from staff to the general public, who at some point in time may be thinking of putting the life of a relative or friend in your hands.

On my first visit to see my 87-year old sister I was bowled over by this care home. Firstly it is spotlessly clean, with gleaming loos and bathrooms. Secondly, and let’s not beat around the bush, it is as fragrant as any 5-star hotel! Most importantly, the kindness of the owners and their team is way beyond any normal expectation.

The public areas are spacious, light and designed along the lines of mid-budget hotels with absolutely no institutional feel and the private rooms and en-suite facilities equally good.

The highlight, though, is the top-down thoughtful care offered. Staff are a constant presence and all go out of their way to offer generous assistance. From the friendly chef to the unbelievably kind housekeeping staff, nothing was too much trouble. (My other 80-year old sister, who accompanied me, was taken ill and the help we were given was way beyond the call of duty, even to the extent of offering her a bed for the night and refusing any payment.) To sum up, excellent.

From what I have witnessed nothing seems to be too much trouble for the staff. They are very kind and encourage residents to take part in the many and varied activities that are on offer. We have always been kept informed of any decisions that may affect mum and they listen and act on any concerns we have had immediately. They genuinely try and succeed in giving the best possible service at all times. I am very pleased and relieved that we have found such a wonderful place for mum to spend her last years. Staff are well trained and always appear happy at work, the management is excellent. The home is beautifully furnished and kept clean.

My mother has been a resident at Kingfisher Court since May 2017 and our whole family are extremely pleased with the excellent care mum receives. Her life has been transformed by the companionship she now has with fellow residents. She loves the many and varied activities on offer at the home and is particularly pleased that she is taken to church on Sundays.

The atmosphere at the home is extremely friendly; we are treated as family and always feel welcome. The staff are all excellent, they are aware of and maintain, their professional boundaries and treat our mum with the love and respect she deserves.

The 'all inclusive' terms provide us with peace of mind; no unexpected additional costs each month, yet we feel the quality of the provision is exceptional, the person-centred approach to mum's care is so important to her wellbeing and state of mind.

The home is beautifully designed and scrupulously clean. The food is delicious and the menus are often chosen by residents.

This is the third care home that my Mum has stayed in and it is by the far the best. It is wonderful, a real home from home. The rooms are wonderful, all en-suite and with their own fridges to keep all those little treats fresh.

My Mum is beautifully cared for all the time and even has the option of a shower every morning (as was her routine at home) although it now involves major assistance from two carers.

A major advantage is that Mum can now easily attend physio as she is taken by disabled taxi and the whole outing is just an hour a half, a far cry from the six-hour stints when she travelled by hospital transport. I visit two or three times a week and the first question from the staff, who are very much in evidence, is 'Do you want a coffee?'. Then 'Are you stopping for lunch?' This week we had a formal evening meal with Mum at a pop-up restaurant - just wonderful and all included.

After looking at many homes in the area, we are so glad we found this one. If a certain premium lager could do nursing homes they would be like this!

Staff are fantastic and the home is first class, it's like a 5-star hotel for the elderly. All day there are things for the residents to do to keep active. Each visit the staff welcome you and will give you an update on how things are going. Hairdresser on site and even a cinema.

If you live around the area and have a loved one who needs care this is the place. We are so pleased with the care he is given, food is restaurant quality, the dining area is better than most restaurants I have been in.

5* plus.

Most importantly, the staff are caring, kind, attentive and go beyond the call of duty to make new residents feel welcome and at home. Food choices are excellent, well presented and quality of a high standard. Rooms are beautifully decorated, spacious and furnished to a high standard.

Well done Kingfisher, you are the best!

This is not my mothers first care home but within weeks we are seeing a notable difference and is definitely in a happier place, even if she can't remember why.

I fully recommend Kingfisher Court.

A lovely residential care home.

Spent a long time looking for the right home for my mother when I stumbled upon Kingfisher Court whilst eating at the restaurant next door. As soon as you walk in you are greeted by smiles and warmth. My mother has been in for 3 weeks now and she is happy and settled.