
I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)

I thank you for the good care he is getting.A H(Wife of Resident/Service User)

All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)

I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)

I thank you for the good care he is getting.A H(Wife of Resident/Service User)

All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)

Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.
Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.
Marham House...
Care Provided by Marham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Marham House Care Home for full pricing details and T&Cs.
Contact Marham House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Martha Nhidza (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Marham House.
Parking
- Onsite parking is available, including disabled spaces.
Marham House Care Home Reviews (102)
Marham House Care Home has a Review Score of 9.7 (9.681) out of 10, based on 23 reviews in the last 2 years.
Over all time Marham House Care Home has 102 reviews.
My sincere thanks to all the staff at Marham House for making the admission process as smooth as possible, and for taking such good care of my mum.
Thank you for taking the time to review Marham House and we are pleased that you rate our home as excellent in all areas. I will pass on your lovely feedback to colleagues at Marham House. It's our pleasure to care for your mother and we're pleased she enjoys our activities. We appreciate that the...
Always felt safe as regards her being looked after, etc.
The care home is always clean, and the staff are very good.
Thank you for taking the time to review Marham House, and we are pleased that you rate our care/ support as excellent. I will pass on your kind comments to our team at Marham House. We're pleased you feel your mum is safe at Marham House, where we aim to provide peace of mind for our residents and their loved ones.
I have been to this home several times and have always been made so welcome by the lovely staff. I visit a dear friend, her room is lovely and very clean. There is always something going on and the atmosphere is wonderful. We always have tea or coffee and homemade cakes. The food looks amazing and my friend is very happy there.
Thank you for taking the time to review Marham House and we are pleased that you rate our overall experience as excellent. I will pass on your lovely feedback to colleagues at Marham House. We're pleased to care for your friend and that she is happy living with us. Our Chef Manager and kitchen...
What can I say, Marham House has provided my dad, grandad and great-grandad a wonderful life full of love, laughter and happiness. Dad is no longer alone, sad and scared. The Marham House family are a very large part of Dad's and our lives. They are kind, caring, always helpful to Dad and all the other residents. Thank you for the very smooth room change. Dad's settling in well, he was keen to be on the ground floor like ourselves and the team and management helped his wishes come true. Thank you to everyone.
My thoughts are very very impressed all around with the property. Very nice!
On first visit, extremely pleased. Some of the questions I don't feel have seen enough to answer.
Marham House Care Home has improved to no end since the new manager arrived. She and the staff are professional in their approach. They care about the residents and take pride in helping the resident folk and the home in general. There is a warm welcome whenever we arrive to visit Mum and the manager is always happy to listen to any suggestions. I feel happy knowing Mum is now in the best place for her and me.
Thank you so much for your kind words. My team have worked hard to welcome me into the home and to help me to settle in. I am delighted that you are happy with the care that we are providing. Over the past couple of months, we have formed a tight-knit, supportive team with one common goal, to provide outstanding care. It is great to know that we are on the right track.
Thank goodness for the new manager, appointed January 2024. She has made an enormous beneficial change in a short period, in the face of huge inherited problems. The home is now properly managed so that residents are treated with respect and their needs are well managed by carer staff without favour or previously displayed malice. Staff appear more motivated to do an excellent job of caring and identifying when residents need specific attention. Keep up these improvements and it will be second to none in the area, with excellent facilities and kindness shown at every opportunity. Truly, well done for providing such a comfortable place for residents to feel secure and happy.
Thank you for your kind words. It is wonderful to receive such glowing feedback. I am very proud of my team and the way in which they have welcomed me into the home. It is reassuring to know that you are pleased with my running of the home, I am grateful that you took the time to share your views.
We have found Marham House Care Home to be an efficient, caring business with high standards in the home and of all the staff. We are extremely pleased with the service we have received.
Thank you for taking the time to review Marham House and we are pleased that you rate our home as excellent in all areas. I will pass your kind comments on to all colleagues at Marham House and it's lovely to hear you're happy with our home.
Clean, excellent food and lovely friendly staff. Very caring with so much patience.
Thank you for taking the time to review Marham House and we are pleased you rate our overall experience as excellent. We're glad you're pleased with our home and I will pass your kind comments to our team.
Marham House Care Home has been a special place for my mum and us as daughters. The staff are so kind and helpful. We feel Mum is safe there and well looked after. The lifestyle ladies make such a difference to life in a care home. We will miss the home manager greatly but wish the new manager every happiness.
Thank you for your kind words, I agree that our lifestyle team are extraordinary at what they do, we are lucky to have them. The previous manager was well-loved by all and will be missed, I am confident that I can fill her shoes and continue the great work that has been started here. I am honoured...
I am very happy at Marham House and the staff are excellent.
Thank you for taking the time to post your feedback, the excellent staff are very happy that you are here too.
My mother stayed at Marham on a 4 week trial but was given notice to leave after 2 weeks. The reason given was her night shouting for help, which disturbed residents. No effort was made by management to find out the reasons for the shouting i.e speaking to a GP, she was just asked to leave. The care home she is in now have managed to address the problem after only 1 week. It was connected to pain management at night, something Marham could easily have investigated. I'm very disappointed in Marham House as a care home.
Thank you for your feedback, we are very sorry that you were upset by the decision taken, we do not take these decisions lightly and do everything that we can to meet the needs of our residents. If you wish to discuss this further, my door is always open.
My mother had a month respite care following an operation - she was welcomed into the home and made friends - nothing was too much trouble for the staff. On her return home, she realised that she needed this help and has returned as a permanent resident. The staff made the transition for both her and us in a kind and thoughtful manner. Staff make time to be with the residents and always addressing them by name. Marham House Care Home is clean and welcoming and is a credit to the team working here.
Thank you so much for taking the time to share your experience. We are delighted to hear that both you and your mother are happy with the care provided here at Marham. Thank you for choosing us.
Excellent private party arrangements for mother-in-law's 90th birthday.
Thank you for your kind words, it was an honour to be able to be part of the celebrations.
Lovely food supplied for 90th birthday party in a spacious, clean room, suitable for size of party. Staff very helpful.
Thank you taking the time to share your feedback with us. We were honoured to be able to part of the celebrations and are delighted to hear that you were happy with the event.
My mother is very happy living in Marham House. She feels very well cared for and enjoys most of the many activities. The staff ensure she gets the food she likes and plenty of it. The staff always listen to any concerns and are very supportive.
Thank you so much for your kind words. We appreciate your feedback.
Marham House Care Home is a very modern, welcoming home with excellent facilities. The staff interact with the residents and visitors and there is a very nice atmosphere. It is more like a hotel.
Thank you so much for your feedback, it is great to hear that you are happy with the service offered at Marham.
Mum would like more physical activities, i.e. keep fit to music as that's her favourite.
It is lovely to hear that Mum is having fun, my lifestyle team are really creative and I am extremely proud of the difference they make to everyone here at Marham. Thank you for taking the time to share your feedback, I will pass your kind words on to my team.
My mum was made to feel very welcome as a new resident, her personal care was excellent and the staff couldn't do enough for her. The room was clean and Mum enjoyed her lunch which we had with her in the dining room. The staff were kind and helpful and answered any questions we had.
Thank you so much for sharing your feedback, we are delighted to read that you are happy with the service we provide at Marham House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 October 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026We currently have three vacancies for care. Please contact Marham House directly for further details.
News (4) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...
- 07 Aug 2025
Residents and colleagues at Anchor’s Marham House care home in Bury St Edmunds stepped through the looking glass as they celebrated the launch of a new community partnership, with a...
- 22 Oct 2024
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the East of England regional final of...
There are no upcoming events for Marham House Care Home.
Accreditations
There are no accreditations posted yet for Marham House Care Home.
Meet the Team (1)

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marham House Care Home to verify any information. View our terms and conditions. Marham House Care Home has an Enhanced Service -more info.