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Marham House Care Home

Simcoe Road, (We're located in Marham Park), Bury St Edmunds, Suffolk IP32 6FR
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I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)
Marham House Care Home, Bury St Edmunds
I thank you for the good care he is getting.A H(Wife of Resident/Service User)
Marham House Care Home, Bury St Edmunds
All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)
Marham House Care Home, Bury St Edmunds

Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.

Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.

Marham House...  

Care Provided by Marham House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,807From £1,907
Residential Dementia CareFrom £1,807From £1,907

Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.

Contact Marham House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Martha Nhidza (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors are welcome at Marham House.

Parking

  • Onsite parking is available, including disabled spaces.

Marham House Care Home Reviews (102)

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9.7

Marham House Care Home has a Review Score of 9.7 (9.681) out of 10, based on 23 reviews in the last 2 years. Over all time Marham House Care Home has 102 reviews.

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Showing 102 reviews matching selected criteria
Review from Linda S (Daughter of Resident) published on 16 September 2024 Submitted via Website
Overall Experience
My mother became a resident of this wonderful care home in August. The improvement in her well-being, and interaction with staff and other residents, has been wonderful to see. She regularly participates in varied and enjoyable daily activities and has enjoyed the highest standard of care possible.

My sincere thanks to all the staff at Marham House for making the admission process as smooth as possible, and for taking such good care of my mum.

Reply from Anna Swed, Manager at Marham House Care Home

Thank you for taking the time to review Marham House and we are pleased that you rate our home as excellent in all areas. I will pass on your lovely feedback to colleagues at Marham House. It's our pleasure to care for your mother and we're pleased she enjoys our activities. We appreciate that the...  

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Review from A W (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card
Overall Experience
My mum has now been in Marham House for two and a half years.
Always felt safe as regards her being looked after, etc.

The care home is always clean, and the staff are very good.

Reply from Anna Swed, Manager at Marham House Care Home

Thank you for taking the time to review Marham House, and we are pleased that you rate our care/ support as excellent. I will pass on your kind comments to our team at Marham House. We're pleased you feel your mum is safe at Marham House, where we aim to provide peace of mind for our residents and their loved ones.

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Review from Doreen S (Friend of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience

I have been to this home several times and have always been made so welcome by the lovely staff. I visit a dear friend, her room is lovely and very clean. There is always something going on and the atmosphere is wonderful. We always have tea or coffee and homemade cakes. The food looks amazing and my friend is very happy there.

Reply from Anna Swed, Manager at Marham House Care Home

Thank you for taking the time to review Marham House and we are pleased that you rate our overall experience as excellent. I will pass on your lovely feedback to colleagues at Marham House. We're pleased to care for your friend and that she is happy living with us. Our Chef Manager and kitchen...  

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Review from L P (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

What can I say, Marham House has provided my dad, grandad and great-grandad a wonderful life full of love, laughter and happiness. Dad is no longer alone, sad and scared. The Marham House family are a very large part of Dad's and our lives. They are kind, caring, always helpful to Dad and all the other residents. Thank you for the very smooth room change. Dad's settling in well, he was keen to be on the ground floor like ourselves and the team and management helped his wishes come true. Thank you to everyone.

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Review from S F (Friend of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience
Greeted by an excellent receptionist to which she showed us to our friend's room - which was very clean and suitable.

My thoughts are very very impressed all around with the property. Very nice!

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Review from F G (Friend of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

On first visit, extremely pleased. Some of the questions I don't feel have seen enough to answer.

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Review from Sheila B (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

Marham House Care Home has improved to no end since the new manager arrived. She and the staff are professional in their approach. They care about the residents and take pride in helping the resident folk and the home in general. There is a warm welcome whenever we arrive to visit Mum and the manager is always happy to listen to any suggestions. I feel happy knowing Mum is now in the best place for her and me.

Reply from Anna Swed, Home Manager at Marham House Care Home

Thank you so much for your kind words. My team have worked hard to welcome me into the home and to help me to settle in. I am delighted that you are happy with the care that we are providing. Over the past couple of months, we have formed a tight-knit, supportive team with one common goal, to provide outstanding care. It is great to know that we are on the right track.

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Review from Keith S (Power of Attorney of Resident) published on 17 April 2024 Submitted via Website
Overall Experience

Thank goodness for the new manager, appointed January 2024. She has made an enormous beneficial change in a short period, in the face of huge inherited problems. The home is now properly managed so that residents are treated with respect and their needs are well managed by carer staff without favour or previously displayed malice. Staff appear more motivated to do an excellent job of caring and identifying when residents need specific attention. Keep up these improvements and it will be second to none in the area, with excellent facilities and kindness shown at every opportunity. Truly, well done for providing such a comfortable place for residents to feel secure and happy.

Reply from Anna Swed, Home Manager at Marham House Care Home

Thank you for your kind words. It is wonderful to receive such glowing feedback. I am very proud of my team and the way in which they have welcomed me into the home. It is reassuring to know that you are pleased with my running of the home, I am grateful that you took the time to share your views.

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Review from Andrew R (Son-in-law of Resident) published on 28 March 2024 Submitted via Postal Card
Overall Experience

We have found Marham House Care Home to be an efficient, caring business with high standards in the home and of all the staff. We are extremely pleased with the service we have received.

Reply from Anna Swed, Manager at Marham House Care Home

Thank you for taking the time to review Marham House and we are pleased that you rate our home as excellent in all areas. I will pass your kind comments on to all colleagues at Marham House and it's lovely to hear you're happy with our home.

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Review from Sylvia R (Daughter of Resident) published on 28 March 2024 Submitted via Postal Card
Overall Experience

Clean, excellent food and lovely friendly staff. Very caring with so much patience.

Reply from Anna Swed, Manager at Marham House Care Home

Thank you for taking the time to review Marham House and we are pleased you rate our overall experience as excellent. We're glad you're pleased with our home and I will pass your kind comments to our team.

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Review from Wendy L (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card
Overall Experience

Marham House Care Home has been a special place for my mum and us as daughters. The staff are so kind and helpful. We feel Mum is safe there and well looked after. The lifestyle ladies make such a difference to life in a care home. We will miss the home manager greatly but wish the new manager every happiness.

Reply from Anna Swed, Home Manager at Marham House Care Home

Thank you for your kind words, I agree that our lifestyle team are extraordinary at what they do, we are lucky to have them. The previous manager was well-loved by all and will be missed, I am confident that I can fill her shoes and continue the great work that has been started here. I am honoured...  

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Review from Mark F (Resident / Service User) published on 29 February 2024 Submitted via Postal Card
Overall Experience

I am very happy at Marham House and the staff are excellent.

Reply from Anna Swed, Home Manager at Marham House Care Home

Thank you for taking the time to post your feedback, the excellent staff are very happy that you are here too.

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Review from C M (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card
Overall Experience

My mother stayed at Marham on a 4 week trial but was given notice to leave after 2 weeks. The reason given was her night shouting for help, which disturbed residents. No effort was made by management to find out the reasons for the shouting i.e speaking to a GP, she was just asked to leave. The care home she is in now have managed to address the problem after only 1 week. It was connected to pain management at night, something Marham could easily have investigated. I'm very disappointed in Marham House as a care home.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your feedback, we are very sorry that you were upset by the decision taken, we do not take these decisions lightly and do everything that we can to meet the needs of our residents. If you wish to discuss this further, my door is always open.

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Review from Diane H (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience

My mother had a month respite care following an operation - she was welcomed into the home and made friends - nothing was too much trouble for the staff. On her return home, she realised that she needed this help and has returned as a permanent resident. The staff made the transition for both her and us in a kind and thoughtful manner. Staff make time to be with the residents and always addressing them by name. Marham House Care Home is clean and welcoming and is a credit to the team working here.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for taking the time to share your experience. We are delighted to hear that both you and your mother are happy with the care provided here at Marham. Thank you for choosing us.

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Review from L M (Son-in-law of Resident) published on 17 October 2023 Submitted via Postal Card
Overall Experience

Excellent private party arrangements for mother-in-law's 90th birthday.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your kind words, it was an honour to be able to be part of the celebrations.

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Review from K C (Relative of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience

Lovely food supplied for 90th birthday party in a spacious, clean room, suitable for size of party. Staff very helpful.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you taking the time to share your feedback with us. We were honoured to be able to part of the celebrations and are delighted to hear that you were happy with the event.

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Review from J K (Daughter of Resident) published on 11 October 2023 Submitted via Postal Card
Overall Experience

My mother is very happy living in Marham House. She feels very well cared for and enjoys most of the many activities. The staff ensure she gets the food she likes and plenty of it. The staff always listen to any concerns and are very supportive.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your kind words. We appreciate your feedback.

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Review from Angela W (Daughter of Resident) published on 10 October 2023 Submitted via Postal Card
Overall Experience

Marham House Care Home is a very modern, welcoming home with excellent facilities. The staff interact with the residents and visitors and there is a very nice atmosphere. It is more like a hotel.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your feedback, it is great to hear that you are happy with the service offered at Marham.

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Review from C F (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience
Mum's having loads of fun. The carers all dressed up in fancy dress and all residents had pom poms, nice to see Mum laughing and enjoying her days.

Mum would like more physical activities, i.e. keep fit to music as that's her favourite.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

It is lovely to hear that Mum is having fun, my lifestyle team are really creative and I am extremely proud of the difference they make to everyone here at Marham. Thank you for taking the time to share your feedback, I will pass your kind words on to my team.

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Review from P S (Son of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

My mum was made to feel very welcome as a new resident, her personal care was excellent and the staff couldn't do enough for her. The room was clean and Mum enjoyed her lunch which we had with her in the dining room. The staff were kind and helpful and answered any questions we had.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for sharing your feedback, we are delighted to read that you are happy with the service we provide at Marham House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 October 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 July 2026

We currently have three vacancies for care. Please contact Marham House directly for further details.

News (4) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...

  • 07 Aug 2025

    Residents and colleagues at Anchor’s Marham House care home in Bury St Edmunds stepped through the looking glass as they celebrated the launch of a new community partnership, with a...

  • 22 Oct 2024

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the East of England regional final of...

Upcoming Events

There are no upcoming events for Marham House Care Home.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Marham House Care Home.

Meet the Team (1)

Sav
Sav Job Title:ReceptionistJoined: 2020

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marham House Care Home to verify any information. View our terms and conditions. Marham House Care Home has an Enhanced Service -more info.