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Marham House Care Home

Simcoe Road, (We're located in Marham Park), Bury St Edmunds, Suffolk IP32 6FR
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I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)
Marham House Care Home, Bury St Edmunds
I thank you for the good care he is getting.A H(Wife of Resident/Service User)
Marham House Care Home, Bury St Edmunds
All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)
Marham House Care Home, Bury St Edmunds

Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.

Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.

Marham House...  

Care Provided by Marham House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,807From £1,907
Residential Dementia CareFrom £1,807From £1,907

Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.

Contact Marham House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Martha Nhidza (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors are welcome at Marham House.

Parking

  • Onsite parking is available, including disabled spaces.

Marham House Care Home Reviews (102)

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9.7

Marham House Care Home has a Review Score of 9.7 (9.681) out of 10, based on 23 reviews in the last 2 years. Over all time Marham House Care Home has 102 reviews.

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Review from Ryan N (Grandson of Resident) published on 20 September 2023 Submitted via Website
Overall Experience
Marham House comes across as a lovely big new build care home facility built back in 2020 alongside the new housing estate. Our first experience of Marham House was a pleasure, the care home provided close one-to-one care.
My grandmother has spent a total of 16 months in this care facility with the last 8 months being miserable and a feeling of being cast aside with a sense of staffing issues within the facility meaning my grandmothers laying in bed for a high number of hours instead of being placed in her chair. Food not being cut up as she is unable to do this herself.
The standard of her room has slipped with clothing that belongs to her getting shared between rooms, the wheel had fallen off her food trolly, meaning her dinner/lunch was never level. Things only resolve if you have a moan to high management on a regular basis.

Overall I feel this is more of a residential facility for the able who can care for themselves most of the time, unlike the care provided for the less fortunate.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

We are sorry you have experienced these concerns, and are dealing with your complaint through our internal complaints procedure.

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Review from Rachael N (Relative of Resident) published on 22 August 2023 Submitted via Postal Card
Overall Experience
The overall attentiveness to our grandmother could be improved - for example, we try and visit at meal times because she will be left with dinner not cut up which means she is unable to eat it or it ends up on the floor which isn't acceptable.

Also, her room often smells of urine and the bin is always overflowing so we empty it when we are here which we should not have to do. In my opinion, the staff could/should check in more regularly to see if they need/want any help and not left to struggle.

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Review from L F (Grandson of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

Friendly staff, always helpful.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for taking the time to share your thoughts with us, your lovely feedback is much appreciated.

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Review from B F (Daughter-in-law of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

The staff are very helpful and friendly towards both the visitors and residents.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you taking the time to review our home and thank you for your kind words.

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Review from J S (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience
Always very helpful staff.
always very clean,

Mum is happy.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

It's great to hear that your mum is happy here with us at Marham House. I would have to agree about the helpful staff, I am very proud of my team and delighted that you are too.

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Review from R S (Brother of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

Absolutely fantastic. My brother is well looked after. Staff and management are very friendly and helpful. Can't praise Marham House Care Home.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

What a lovely review, thank you so much. We are very proud of our home, it is lovely to read such positive feedback.

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Review from L F (Granddaughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience
Clean, homely environment.
Welcoming staff.

Lovely care.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for taking the time to share your thoughts with us. It is always nice to receive such glowing feedback.

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Review from D S (Son-in-law of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

I am very pleased with how my mother-in-law is being cared for at Marham House Care Home. Nothing is too much trouble, the staff are excellent.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for taking the time to review Marham House, I will make sure to pass your kind words on to my team.

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Review from K S (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience
I am very pleased with the way my mum is being cared for, nothing is too much trouble.
It is good to see that the garden, at last, has been planted up for the summer.

The staff looking after Mum are always encouraging her to join in activities and have meals

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your kind comments. I am happy to read that you are pleased with our service.

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Review from K C (Husband of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

Value for money very good, very helpful. Nice place to be.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your lovely feedback. We agree, Marham House is a nice place to be.

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Review from Megan T (Friend of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

Very helpful staff. Lovely activities and up to date social media.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for taking the time to submit your review. Our lifestyle team do a wonderful job, I will pass your kind comments on to them.

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Review from Sara B (Granddaughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience
Overall excellent:-
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Do have an issue with laundry and things going missing.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for taking time to review our home. I am happy to hear that you think so highly of our home but sorry to read that you have an issue with laundry. I will be in touch to discuss this with you.

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Review from Joanne M (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

A lovely care home with lovely staff and high-quality care. I would have no hesitation recommending Marham House Care Home.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your lovely review, it is wonderful to hear that you would recommend us to others.

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Review from M B (Son of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience
Dad's move into the home has gone so well, we are delighted. Whilst dementia is a slow progression, Dad has improved significantly since moving into Marham House Care Home. We can assume this is due to the fantastic facilities but more importantly the care he is receiving from the wonderful people who work here.

It's a pleasure to visit Dad and see him so happy amongst his new friends.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

We love to see Dad enjoying his new friendships too. Thank you for this wonderful review.

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Review from Penny J (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

Very happy with Mum's experience at Marham House Care Home. My sister and I are very grateful to all the lovely staff that look after her. Mum can be reluctant to join in activities, although she is very social in character, but staff are able to persuade her and she always enjoys herself. We are very pleased with everything.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your lovely review of our service. Our lifestyle team do a fabulous job and they are so inventive and creative, and understand that some people may need a little more support and encouragement. I'm happy to hear that Mum is enjoying the activities.

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Review from Deborah T (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience
I cannot recommend Marham House Care Home enough. My mum has been here for 10 months and all the staff and management have treated my mum with respect, care, kindness and love. I cannot thank them all enough for all their hard work (and it was very hard work) and dedication, they are amazing people.

I would recommend Marham House Care Home to anyone that is looking for a care home they can trust.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

It is a pleasure to care for your mum, and we are delighted that you are pleased with our service. Thank you for taking the time to share your feedback.

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Review from P F (Son of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

Good quality home, caring staff, making my mother very happy.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your kind words, we are delighted that your mother is happy to be here, we are happy that she is here too.

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Review from D R (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience
Mum has lived here for eighteen months. It has been hard for her to settle but with help, attention, support and the kindness of staff, she has found many ways to enjoy life and to feel a sense of belonging. It's a great comfort to myself and my siblings that Mum is safe, stimulated and well looked after. The open attitude of the house, encouraging visitors at any time is really important to us continuing to be fully involved in her life.

I would appreciate there being a regular "friend and family" forum to meet other families and feed in comments, ideas and questions.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your wonderful feedback, and for your suggestions. I will be in touch to discuss this with you.

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Review from J B (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card
Overall Experience

I always find the staff friendly and willing to help day or night - all know Mum and are kind to her. I would like to know what Mum gets up to all day - I never know as she cannot tell me and sometimes I think she misses things. I also expected her to be taken on more outings so I am disappointed she is never taken out. I would also like her to be taken on walks when I am away - this keeps her fit and is a big benefit to her I feel.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for taking the time to review our home. I am happy to hear that you find my team friendly and willing to help, I am proud of the care that they offer. I am sorry to hear that you are disappointed regarding the outings. I will be in touch to discuss this with you.

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Review from Keith C (Son of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience

Why I'm writing this review is why the staff are excellent whilst looking after the residents and visitors and it is second to none. They always make you feel most welcome when arrive at the care home and I will keep writing every review available and my review will never change. I also will mention the reception staff when you arrive through the doors.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your kind words, we are very proud of Marham House and the dedicated team, it is always wonderful to receive such positive feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 October 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 July 2026

We currently have three vacancies for care. Please contact Marham House directly for further details.

News (4) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...

  • 07 Aug 2025

    Residents and colleagues at Anchor’s Marham House care home in Bury St Edmunds stepped through the looking glass as they celebrated the launch of a new community partnership, with a...

  • 22 Oct 2024

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the East of England regional final of...

Upcoming Events

There are no upcoming events for Marham House Care Home.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Marham House Care Home.

Meet the Team (1)

Sav
Sav Job Title:ReceptionistJoined: 2020

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marham House Care Home to verify any information. View our terms and conditions. Marham House Care Home has an Enhanced Service -more info.