
I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)

I thank you for the good care he is getting.A H(Wife of Resident/Service User)

All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)

I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)

I thank you for the good care he is getting.A H(Wife of Resident/Service User)

All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)

Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.
Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.
Marham House...
Care Provided by Marham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Marham House Care Home for full pricing details and T&Cs.
Contact Marham House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Martha Nhidza (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Marham House.
Parking
- Onsite parking is available, including disabled spaces.
Marham House Care Home Reviews (102)
Marham House Care Home has a Review Score of 9.7 (9.681) out of 10, based on 23 reviews in the last 2 years.
Over all time Marham House Care Home has 102 reviews.
My grandmother has spent a total of 16 months in this care facility with the last 8 months being miserable and a feeling of being cast aside with a sense of staffing issues within the facility meaning my grandmothers laying in bed for a high number of hours instead of being placed in her chair. Food not being cut up as she is unable to do this herself.
The standard of her room has slipped with clothing that belongs to her getting shared between rooms, the wheel had fallen off her food trolly, meaning her dinner/lunch was never level. Things only resolve if you have a moan to high management on a regular basis.
Overall I feel this is more of a residential facility for the able who can care for themselves most of the time, unlike the care provided for the less fortunate.
We are sorry you have experienced these concerns, and are dealing with your complaint through our internal complaints procedure.
Also, her room often smells of urine and the bin is always overflowing so we empty it when we are here which we should not have to do. In my opinion, the staff could/should check in more regularly to see if they need/want any help and not left to struggle.
Friendly staff, always helpful.
Thank you for taking the time to share your thoughts with us, your lovely feedback is much appreciated.
The staff are very helpful and friendly towards both the visitors and residents.
Thank you taking the time to review our home and thank you for your kind words.
always very clean,
Mum is happy.
It's great to hear that your mum is happy here with us at Marham House. I would have to agree about the helpful staff, I am very proud of my team and delighted that you are too.
Absolutely fantastic. My brother is well looked after. Staff and management are very friendly and helpful. Can't praise Marham House Care Home.
What a lovely review, thank you so much. We are very proud of our home, it is lovely to read such positive feedback.
Welcoming staff.
Lovely care.
Thank you for taking the time to share your thoughts with us. It is always nice to receive such glowing feedback.
I am very pleased with how my mother-in-law is being cared for at Marham House Care Home. Nothing is too much trouble, the staff are excellent.
Thank you for taking the time to review Marham House, I will make sure to pass your kind words on to my team.
It is good to see that the garden, at last, has been planted up for the summer.
The staff looking after Mum are always encouraging her to join in activities and have meals
Thank you so much for your kind comments. I am happy to read that you are pleased with our service.
Value for money very good, very helpful. Nice place to be.
Thank you so much for your lovely feedback. We agree, Marham House is a nice place to be.
Very helpful staff. Lovely activities and up to date social media.
Thank you for taking the time to submit your review. Our lifestyle team do a wonderful job, I will pass your kind comments on to them.
Staff
Food
Cleanliness
Do have an issue with laundry and things going missing.
Thank you so much for taking time to review our home. I am happy to hear that you think so highly of our home but sorry to read that you have an issue with laundry. I will be in touch to discuss this with you.
A lovely care home with lovely staff and high-quality care. I would have no hesitation recommending Marham House Care Home.
Thank you for your lovely review, it is wonderful to hear that you would recommend us to others.
It's a pleasure to visit Dad and see him so happy amongst his new friends.
We love to see Dad enjoying his new friendships too. Thank you for this wonderful review.
Very happy with Mum's experience at Marham House Care Home. My sister and I are very grateful to all the lovely staff that look after her. Mum can be reluctant to join in activities, although she is very social in character, but staff are able to persuade her and she always enjoys herself. We are very pleased with everything.
Thank you so much for your lovely review of our service. Our lifestyle team do a fabulous job and they are so inventive and creative, and understand that some people may need a little more support and encouragement. I'm happy to hear that Mum is enjoying the activities.
I would recommend Marham House Care Home to anyone that is looking for a care home they can trust.
It is a pleasure to care for your mum, and we are delighted that you are pleased with our service. Thank you for taking the time to share your feedback.
Good quality home, caring staff, making my mother very happy.
Thank you for your kind words, we are delighted that your mother is happy to be here, we are happy that she is here too.
I would appreciate there being a regular "friend and family" forum to meet other families and feed in comments, ideas and questions.
Thank you for your wonderful feedback, and for your suggestions. I will be in touch to discuss this with you.
I always find the staff friendly and willing to help day or night - all know Mum and are kind to her. I would like to know what Mum gets up to all day - I never know as she cannot tell me and sometimes I think she misses things. I also expected her to be taken on more outings so I am disappointed she is never taken out. I would also like her to be taken on walks when I am away - this keeps her fit and is a big benefit to her I feel.
Thank you for taking the time to review our home. I am happy to hear that you find my team friendly and willing to help, I am proud of the care that they offer. I am sorry to hear that you are disappointed regarding the outings. I will be in touch to discuss this with you.
Why I'm writing this review is why the staff are excellent whilst looking after the residents and visitors and it is second to none. They always make you feel most welcome when arrive at the care home and I will keep writing every review available and my review will never change. I also will mention the reception staff when you arrive through the doors.
Thank you so much for your kind words, we are very proud of Marham House and the dedicated team, it is always wonderful to receive such positive feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 October 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026We currently have three vacancies for care. Please contact Marham House directly for further details.
News (4) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...
- 07 Aug 2025
Residents and colleagues at Anchor’s Marham House care home in Bury St Edmunds stepped through the looking glass as they celebrated the launch of a new community partnership, with a...
- 22 Oct 2024
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the East of England regional final of...
There are no upcoming events for Marham House Care Home.
Accreditations
There are no accreditations posted yet for Marham House Care Home.
Meet the Team (1)

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.
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