
The staff show genuine care for the residents and are always willing to listenB C(Daughter of Resident/Service User)

Over all Marham House has a fantastic group of staff who mother really likes.David B(Son of Resident/Service User)

I would not hesitate to recommend Marham House to anyone else.Jackie C(Granddaughter of Resident/Service User)

The staff show genuine care for the residents and are always willing to listenB C(Daughter of Resident/Service User)

Over all Marham House has a fantastic group of staff who mother really likes.David B(Son of Resident/Service User)

I would not hesitate to recommend Marham House to anyone else.Jackie C(Granddaughter of Resident/Service User)

Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.
Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.
Marham House...
Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.
Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.
Marham House warmly welcomes new residents for both long-term stays and short-term or trial visits, offering residential and dementia care tailored to each individual.
The dedicated care team takes the time to truly know each resident, working closely with them and their loved ones to create personalised care plans that reflect their needs and wishes. The Lifestyle Team is always available to help every resident enjoy each day in their own way.
Residents living with dementia receive gentle, understanding support from a team of fully trained colleagues who always put kindness and respect first. By building strong, trusting relationships with residents and their families, the care team ensures each person feels valued and cared for.
Marham House is proudly operated by Anchor, a not-for-profit provider with over 60 years of experience supporting older people to live happy and fulfilling lives.
Care Provided by Marham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Marham House Care Home for full pricing details and T&Cs.
Contact Marham House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Martha Nhidza (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Marham House.
Parking
- Onsite parking is available, including disabled spaces.
Marham House Care Home Reviews (104)
Marham House Care Home has a Review Score of 9.6 (9.622) out of 10, based on 21 reviews in the last 2 years.
Over all time Marham House Care Home has 104 reviews.
Mum would like more physical activities, i.e. keep fit to music as that's her favourite.
Mum would like more physical activities, i.e. keep fit to music as that's her favourite.
It is lovely to hear that Mum is having fun, my lifestyle team are really creative and I am extremely proud of the difference they make to everyone here at Marham. Thank you for taking the time to share your feedback, I will pass your kind words on to my team.
My mum was made to feel very welcome as a new resident, her personal care was excellent and the staff couldn't do enough for her. The room was clean and Mum enjoyed her lunch which we had with her in the dining room. The staff were kind and helpful and answered any questions we had.
My mum was made to feel very welcome as a new resident, her personal care was excellent and the staff couldn't do enough for her. The room was clean and Mum enjoyed her lunch which we had with her in the dining room. The staff were kind and helpful and answered any questions we had.
Thank you so much for sharing your feedback, we are delighted to read that you are happy with the service we provide at Marham House.
My grandmother has spent a total of 16 months in this care facility with...
My grandmother has spent a total of 16 months in this care facility with the last 8 months being miserable and a feeling of being cast aside with a sense of staffing issues within the facility meaning my grandmothers laying in bed for a high number of hours instead of being placed in her chair. Food not being cut up as she is unable to do this herself.
The standard of her room has slipped with clothing that belongs to her getting shared between rooms, the wheel had fallen off her food trolly, meaning her dinner/lunch was never level. Things only resolve if you have a moan to high management on a regular basis.
Overall I feel this is more of a residential facility for the able who can care for themselves most of the time, unlike the care provided for the less fortunate.
We are sorry you have experienced these concerns, and are dealing with your complaint through our internal complaints procedure.
Also, her room often smells of urine and the bin is...
Also, her room often smells of urine and the bin is always overflowing so we empty it when we are here which we should not have to do. In my opinion, the staff could/should check in more regularly to see if they need/want any help and not left to struggle.
Friendly staff, always helpful.
Friendly staff, always helpful.
Thank you for taking the time to share your thoughts with us, your lovely feedback is much appreciated.
The staff are very helpful and friendly towards both the visitors and residents.
The staff are very helpful and friendly towards both the visitors and residents.
Thank you taking the time to review our home and thank you for your kind words.
always very clean,
Mum is happy.
always very clean,
Mum is happy.
It's great to hear that your mum is happy here with us at Marham House. I would have to agree about the helpful staff, I am very proud of my team and delighted that you are too.
Absolutely fantastic. My brother is well looked after. Staff and management are very friendly and helpful. Can't praise Marham House Care Home.
Absolutely fantastic. My brother is well looked after. Staff and management are very friendly and helpful. Can't praise Marham House Care Home.
What a lovely review, thank you so much. We are very proud of our home, it is lovely to read such positive feedback.
Welcoming staff.
Lovely care.
Welcoming staff.
Lovely care.
Thank you for taking the time to share your thoughts with us. It is always nice to receive such glowing feedback.
I am very pleased with how my mother-in-law is being cared for at Marham House Care Home. Nothing is too much trouble, the staff are excellent.
I am very pleased with how my mother-in-law is being cared for at Marham House Care Home. Nothing is too much trouble, the staff are excellent.
Thank you for taking the time to review Marham House, I will make sure to pass your kind words on to my team.
It is good to see that the garden, at last, has been planted up for the summer.
The staff looking after Mum are always encouraging her to join in activities and have meals
It is good to see that the garden, at last, has been planted up for the summer.
The staff looking after Mum are always encouraging her to join in activities and have meals
Thank you so much for your kind comments. I am happy to read that you are pleased with our service.
Value for money very good, very helpful. Nice place to be.
Value for money very good, very helpful. Nice place to be.
Thank you so much for your lovely feedback. We agree, Marham House is a nice place to be.
Very helpful staff. Lovely activities and up to date social media.
Very helpful staff. Lovely activities and up to date social media.
Thank you for taking the time to submit your review. Our lifestyle team do a wonderful job, I will pass your kind comments on to them.
Staff
Food
Cleanliness
Do have an issue with laundry and things going missing.
Staff
Food
Cleanliness
Do have an issue with laundry and things going missing.
Thank you so much for taking time to review our home. I am happy to hear that you think so highly of our home but sorry to read that you have an issue with laundry. I will be in touch to discuss this with you.
A lovely care home with lovely staff and high-quality care. I would have no hesitation recommending Marham House Care Home.
A lovely care home with lovely staff and high-quality care. I would have no hesitation recommending Marham House Care Home.
Thank you for your lovely review, it is wonderful to hear that you would recommend us to others.
Dad's move into the home has gone so well, we are delighted. Whilst dementia is a slow progression, Dad has improved significantly since moving into Marham House Care Home. We can assume this is due to the fantastic facilities but more importantly the care he is receiving from the wonderful people...
It's a pleasure to visit Dad and see him so happy amongst his new friends.
We love to see Dad enjoying his new friendships too. Thank you for this wonderful review.
Very happy with Mum's experience at Marham House Care Home. My sister and I are very grateful to all the lovely staff that look after her. Mum can be reluctant to join in activities, although she is very social in character, but staff are able to persuade her and she always enjoys herself. We are...
Very happy with Mum's experience at Marham House Care Home. My sister and I are very grateful to all the lovely staff that look after her. Mum can be reluctant to join in activities, although she is very social in character, but staff are able to persuade her and she always enjoys herself. We are very pleased with everything.
Thank you so much for your lovely review of our service. Our lifestyle team do a fabulous job and they are so inventive and creative, and understand that some people may need a little more support and encouragement. I'm happy to hear that Mum is enjoying the activities.
I cannot recommend Marham House Care Home enough. My mum has been here for 10 months and all the staff and management have treated my mum with respect, care, kindness and love. I cannot thank them all enough for all their hard work (and it was very hard work) and dedication, they are amazing...
I would recommend Marham House Care Home to anyone that is looking for a care home they can trust.
It is a pleasure to care for your mum, and we are delighted that you are pleased with our service. Thank you for taking the time to share your feedback.
Good quality home, caring staff, making my mother very happy.
Good quality home, caring staff, making my mother very happy.
Thank you for your kind words, we are delighted that your mother is happy to be here, we are happy that she is here too.
Mum has lived here for eighteen months. It has been hard for her to settle but with help, attention, support and the kindness of staff, she has found many ways to enjoy life and to feel a sense of belonging. It's a great comfort to myself and my siblings that Mum is safe, stimulated and well looked...
I would appreciate there being a regular "friend and family" forum to meet other families and feed in comments, ideas and questions.
Thank you for your wonderful feedback, and for your suggestions. I will be in touch to discuss this with you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 October 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 03 September 2026We currently have three vacancies for care. Please contact Marham House directly for further details.
News (4) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...
- 07 Aug 2025
Residents and colleagues at Anchor’s Marham House care home in Bury St Edmunds stepped through the looking glass as they celebrated the launch of a new community partnership, with a...
- 22 Oct 2024
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the East of England regional final of...
There are no upcoming events for Marham House Care Home.
Accreditations
There are no accreditations posted yet for Marham House Care Home.
Meet the Team (1)

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the...
Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.
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