Marham House Care Home

Simcoe Road, (We're located in Marham Park), Bury St Edmunds IP32 6FR
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9.7 101 Reviews
  • Marham House Care Home, Bury St Edmunds
Marham House is located in Bury St Edmunds and provides friendly and comfortable residential and dementia care for up to 66 residents.

Each spacious bedroom benefits from an en suite wet room to support privacy and dignity. The home is located in a quiet residential area, whilst being close to transport links and local amenities and attractions.

Marham House continues to welcome new residents for residential and residential dementia care both on a long term basis and for shorter and trial stays.

The dedicated care team gets to know each resident, working with them and their loved ones to create detailed care plans so that their needs are always met. The Lifestyle Team are on hand to ensure that each resident enjoys each day as they wish to.

Friendly dementia care is provided to residents living with the condition by colleagues who are fully trained to ensure the best approach.

The care team provides individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Marham House is operated by Anchor. Anchor has more than 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided by Marham House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1807
  • Self-Funded Residential Dementia Care: from £1807
  • RESPITE Self-Funded Residential Care: from £1907
  • RESPITE Self-Funded Residential Dementia Care: from £1907

Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.

The price(s) shown are provided by the care home. Contact Marham House Care Home for full pricing details and T&Cs.

Contact Marham House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Marham House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Martha Nhidza (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visitors are welcome at Marham House.

Parking

  • Onsite parking is available, including disabled spaces.

Marham House Care Home Reviews (101)

9.7

Marham House Care Home has a Review Score of 9.7 (9.690) out of 10, based on 22 reviews in the last 2 years.
Over all time Marham House Care Home has 101 reviews.

Overall Experience
  • 81
  • 16
  • 0
  • 4
  • 0
Date Published
  • 101
  • 9
  • 13
  • 22
  • 79
Reviewer Connection to Marham House Care Home
  • 32
  • 18
  • 10
  • 8
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 101, showing 101-101
Review from M D (Resident) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home very clean and comfortable. The staff were very kind and helpful. I have nothing but praise.
Reply from Jessica Tilson, Executive Assistant at Marham House Care HomeWe would like to thank you for taking the time to share your feedback with us. We really appreciate all feedback, but it's even more appreciated and wonderful to see feedback directly from a resident with us. We're really pleased you were happy with your stay, we thoroughly enjoyed your time with us. Take care and stay safe. Best wishes, the Marham House team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Marham House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.690 for Marham House Care Home is calculated as follows: ( (201 Excellents x 5) + (43 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 261 Ratings = 4.69
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Marham House Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 02 Jun 2026

We currently have three vacancies for care. Please contact Marham House directly for further details.

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Awards / Recognitions (11)

Meet the Team (1)

Sav

Sav

Job Title: Receptionist Joined: 2020

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marham House Care Home to verify any information. View our terms and conditions. Marham House Care Home has an Enhanced Service - more info.