
I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)

I thank you for the good care he is getting.A H(Wife of Resident/Service User)

All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)

I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)

I thank you for the good care he is getting.A H(Wife of Resident/Service User)

All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)

Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.
Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.
Marham House...
Care Provided by Marham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Marham House Care Home for full pricing details and T&Cs.
Contact Marham House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Martha Nhidza (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Marham House.
Parking
- Onsite parking is available, including disabled spaces.
Marham House Care Home Reviews (102)
Marham House Care Home has a Review Score of 9.7 (9.681) out of 10, based on 23 reviews in the last 2 years.
Over all time Marham House Care Home has 102 reviews.
I have settled in Marham House Care Home. The staff are all very kind. The lifestyle ladies do a great job with entertainment. The admin staff are all very kind. Sometimes the food is not as good as it used to be when I first moved in last May. The home is very clean and welcoming. I receive good care.
Thank you for your review! We are more than happy to address any issues regarding food that you may have. We are so glad you love Marham House and our staff.
Would prefer more male residents, but that is no fault of the home.
Thank you for your review; we appreciate your feedback.
I can't comment on all the ratings as I don't experience of some of them.
Thank you for your review, we really value your feedback.
Very positive impression.
Thank you for your review! We are pleased you are happy with our services.
I would thoroughly recommend Marham House. Families can be sure that their loved one will receive excellent care from dedicated team professionals for whom nothing is too much trouble.
Thank you for your review, we really appreciate your kind words. We are so glad you would recommend Marham House.
Very warm welcome when I arrived, all the staff are very friendly. My friend's room is very nice. We were offered a drink as soon as we sat down in the lounge. A lovely surprise, we had a young man with his guitar sing some lovely old songs. I believe this happens regularly and I was lucky to visit on his day here. The care given to my friend is excellent. Thank you to all the staff, the Marham House Care Home is like walking into a luxury hotel.
Thank you for taking the time to write this review. We are thrilled you felt comfortable in our home. We really appreciate your kind words and I will pass them onto the team.
My mum has been a resident for three months. Plenty of time to really get a feel for the place. She settled in very quickly and is very happy. The accommodation is like a really expensive cruise ship, even down to the daily entertainment sheet. The staff are amazing. Friendly, happy and helpful. I cannot believe that we found such an amazing care home. It must be the best in the country.
Thank you so much for this wonderful review of our care home, we are very proud of the team here at Marham, they are a real asset to the home and the relationships that they have formed with our residents are a joy to witness. We really are like one big extended family. We are also very fortunate...
Everyone is really friendly and supportive.
Grandma seems very happy and settled.
Thank you so much for your kind review, we are delighted to hear that you are happy with our service. I will, of course, pass this on to the team.
This is my home with all that means and I am so very grateful to all the caring staff who work so hard for all the family of residents to make it just that.
Thank you so much for your kind words, it is so lovely to hear your thoughts and to know that you are happy here at Marham House.
I am always grateful for the kindness and care shown to my aunt. Staff are polite, considerate and friendly. The environment is clean, tidy and smells great at all times - a real bonus, believe me. Thank you so much.
Thank you so much for your wonderful review. We are delighted to hear that you are happy with our service.
The staff are always welcoming and helpful. Mum is content and enjoys all the activities, which are imaginative and stimulating. Mum is well cared for. The staff are respectful, observant and professional, but also warm and caring too.
Thank you for your kind words. I shall pass them onto the team. If you have any specific feedback as to how we could reach those 5 stars please do get in touch, we value all feedback given.
In particular, the wonderful daily activities that are organised make a real difference on my mother's life-quality and happiness, which is so comforting for residents' families to see day in, day out on social media.
Thank you so much for your kind words. We are very proud of our activity schedule and it is good to hear that you and Mum are happy with what we do. I shall pass your feedback on to the team.
Following the experience of two care homes, Marham Care Home is a refreshing change. All aspects, that is those I encountered, were excellent. I would draw special attention to the manager, her team and the individual rooms. Public rooms were most attractive, including the library, dining room and entrance hall. Residents seemed happy and settled - a real treat compared to very different contexts I have met. The range of facilities is good and the weekly activities list is varied and there is much to choose from. Links with the local hospital are very good.
Thank you for taking the time to leave us a review. It is always lovely to receive such positive feedback. I will pass your comments on to the team, I know they will be delighted to hear them.
Nothing was too much trouble.
Ethos of the home carried out by all staff.
An absolute joy to find such an enlightened Care Home.
Thank you for taking the time to submit this review. We are delighted to receive such positive feedback, the team at Marham House are dedicated to providing the highest level of care and reviews such as this are gratefully received and mean an awful lot.
Care Home - does not do justice to how all staff supported and helped Mum in her final weeks. It became Mum's and our home with immense care and love.
We are so grateful to receive this lovely review and would like to thank you for your time to share your feedback and for allowing us to be part of Mum's journey. Our team will be so touched to receive this feedback, thank you again for your kind words. Sending warmest wishes to you and your family.
Staff are so diligent, nothing is too much bother for them. They are so caring and considerate both to myself and my husband. The building itself is out of this world. My husband was so happy while he was there, it was heartwarming to see.
Thank you so much for your kind review of our home. We work incredibly hard to provide our residents with a home from home experience, and our team will be so pleased to hear your feedback.
Superlatives such as brilliant, terrific, marvellous are so often bandied around that they often lose their effectiveness in the case of Marham House, from the management team through to all who cared for my husband on his recent respite those superlatives and more absolutely apply. I have no hesitation based on how happy he was with his care to recommend Marham House. Five stars.
I am blown away by this experience! I am so blessed to have you guys in my life - what this means - absolute peace for the responsibility you have taken away from me. Your care for my mum. The security of knowing she is loved accepted and nurtured every moment of every day is a treasured thing.
We had a very positive experience right from our initial enquiry with the manager. She took the time to discuss and fully understand our mother's potential care needs. Recently our mother transitioned from hospital to Marham House Care Home and this was handled seamlessly. The manager, together with her team of carers and the lifestyle team, were able to understand and adapt very quickly to our mother's needs to ensure she felt welcomed and at ease. In a very short period of time they were patiently, competently and intuitively able to ensure that our mother felt safe, understood, listened to and respected. Our mother has been encouraged and able to engage in some of her former hobbies in very comfortable and appealing surroundings and we have noticed a wonderful upswing in her vitality and positivity. Nothing is ever too much trouble and there are a variety of daily activities on offer including a hairdresser and movie nights which have also enhanced our mother's well being.
Thank you so much for taking your time to write about the positive experience you have had with Marham House. We work extremely hard to ensure the life of every resident who comes to stay with us at Marham House, is enriched and improved during their stay with us. We are so pleased that the...
I've enjoyed my stay. The people are very friendly and a happy atmosphere.
Thank you for sharing your positive experiences with us. We really do appreciate it. The Marham House Team work extremely hard to provide our residents with the wonderful care and support they deserve.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 October 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026We currently have three vacancies for care. Please contact Marham House directly for further details.
News (4) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...
- 07 Aug 2025
Residents and colleagues at Anchor’s Marham House care home in Bury St Edmunds stepped through the looking glass as they celebrated the launch of a new community partnership, with a...
- 22 Oct 2024
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the East of England regional final of...
There are no upcoming events for Marham House Care Home.
Accreditations
There are no accreditations posted yet for Marham House Care Home.
Meet the Team (1)

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.
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