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Marham House Care Home

Simcoe Road, (We're located in Marham Park), Bury St Edmunds, Suffolk IP32 6FR
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I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)
Marham House Care Home, Bury St Edmunds
I thank you for the good care he is getting.A H(Wife of Resident/Service User)
Marham House Care Home, Bury St Edmunds
All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)
Marham House Care Home, Bury St Edmunds

Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.

Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.

Marham House...  

Care Provided by Marham House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,807From £1,907
Residential Dementia CareFrom £1,807From £1,907

Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.

Contact Marham House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Martha Nhidza (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors are welcome at Marham House.

Parking

  • Onsite parking is available, including disabled spaces.

Marham House Care Home Reviews (102)

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9.7

Marham House Care Home has a Review Score of 9.7 (9.681) out of 10, based on 23 reviews in the last 2 years. Over all time Marham House Care Home has 102 reviews.

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Review from D B (Resident / Service User) published on 13 June 2023 Submitted via Postal Card
Overall Experience

I have settled in Marham House Care Home. The staff are all very kind. The lifestyle ladies do a great job with entertainment. The admin staff are all very kind. Sometimes the food is not as good as it used to be when I first moved in last May. The home is very clean and welcoming. I receive good care.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your review! We are more than happy to address any issues regarding food that you may have. We are so glad you love Marham House and our staff.

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Review from Tony R (Resident / Service User) published on 13 June 2023 Submitted via Postal Card
Overall Experience
Excellent.

Would prefer more male residents, but that is no fault of the home.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your review; we appreciate your feedback.

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Review from R A (Friend of Resident) published on 4 May 2023 Submitted via Postal Card
Overall Experience
Friendly staff and helpful. Clean. Residents seem happy.

I can't comment on all the ratings as I don't experience of some of them.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your review, we really value your feedback.

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Review from Edwin L (Friend of Resident) published on 4 May 2023 Submitted via Postal Card
Overall Experience

Very positive impression.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your review! We are pleased you are happy with our services.

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Review from Richard H (Nephew of Resident) published on 17 April 2023 Submitted via Website
Overall Experience
My aunt has been a resident of Marham House Care Home since March 2021. I have been consistently impressed by the very high quality of care that my aunt has received. The staff are kind, thoughtful and always patient. Visiting Marham House is like going into a luxury hotel, always tidy and spotlessly clean. The staff are very welcoming and helpful when I visit or telephone. The atmosphere is relaxed. Residents are treated with the utmost dignity.

I would thoroughly recommend Marham House. Families can be sure that their loved one will receive excellent care from dedicated team professionals for whom nothing is too much trouble.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your review, we really appreciate your kind words. We are so glad you would recommend Marham House.

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Review from D S (Friend of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience

Very warm welcome when I arrived, all the staff are very friendly. My friend's room is very nice. We were offered a drink as soon as we sat down in the lounge. A lovely surprise, we had a young man with his guitar sing some lovely old songs. I believe this happens regularly and I was lucky to visit on his day here. The care given to my friend is excellent. Thank you to all the staff, the Marham House Care Home is like walking into a luxury hotel.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for taking the time to write this review. We are thrilled you felt comfortable in our home. We really appreciate your kind words and I will pass them onto the team.

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Review from Lesley W (Daughter of Resident) published on 17 January 2023 Submitted via Website
Overall Experience

My mum has been a resident for three months. Plenty of time to really get a feel for the place. She settled in very quickly and is very happy. The accommodation is like a really expensive cruise ship, even down to the daily entertainment sheet. The staff are amazing. Friendly, happy and helpful. I cannot believe that we found such an amazing care home. It must be the best in the country.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for this wonderful review of our care home, we are very proud of the team here at Marham, they are a real asset to the home and the relationships that they have formed with our residents are a joy to witness. We really are like one big extended family. We are also very fortunate...  

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Review from B C (Granddaughter of Resident) published on 29 November 2022 Submitted via Postal Card
Overall Experience
Such a lovely home - very happy with everything.
Everyone is really friendly and supportive.

Grandma seems very happy and settled.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your kind review, we are delighted to hear that you are happy with our service. I will, of course, pass this on to the team.

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Review from Lillian C (Resident / Service User) published on 22 November 2022 Submitted via Postal Card
Overall Experience

This is my home with all that means and I am so very grateful to all the caring staff who work so hard for all the family of residents to make it just that.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your kind words, it is so lovely to hear your thoughts and to know that you are happy here at Marham House.

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Review from Paul T (Nephew of Resident) published on 31 October 2022 Submitted via Postal Card
Overall Experience

I am always grateful for the kindness and care shown to my aunt. Staff are polite, considerate and friendly. The environment is clean, tidy and smells great at all times - a real bonus, believe me. Thank you so much.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your wonderful review. We are delighted to hear that you are happy with our service.

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Review from R C (Daughter of Resident) published on 1 September 2022 Submitted via Postal Card
Overall Experience
There is a good friendly relaxed atmosphere in the home.

The staff are always welcoming and helpful. Mum is content and enjoys all the activities, which are imaginative and stimulating. Mum is well cared for. The staff are respectful, observant and professional, but also warm and caring too.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for your kind words. I shall pass them onto the team. If you have any specific feedback as to how we could reach those 5 stars please do get in touch, we value all feedback given.

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Review from Paul S (Son of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience
A high-quality, luxury home offering a consistently professional and caring environment for my mother.

In particular, the wonderful daily activities that are organised make a real difference on my mother's life-quality and happiness, which is so comforting for residents' families to see day in, day out on social media.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you so much for your kind words. We are very proud of our activity schedule and it is good to hear that you and Mum are happy with what we do. I shall pass your feedback on to the team.

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Review from M L (Sister of Resident) published on 25 March 2022 Submitted via Postal Card
Overall Experience

Following the experience of two care homes, Marham Care Home is a refreshing change. All aspects, that is those I encountered, were excellent. I would draw special attention to the manager, her team and the individual rooms. Public rooms were most attractive, including the library, dining room and entrance hall. Residents seemed happy and settled - a real treat compared to very different contexts I have met. The range of facilities is good and the weekly activities list is varied and there is much to choose from. Links with the local hospital are very good.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for taking the time to leave us a review. It is always lovely to receive such positive feedback. I will pass your comments on to the team, I know they will be delighted to hear them.

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Review from Grant W (Cousin of Resident) published on 25 March 2022 Submitted via Website
Overall Experience
Very caring welcome, conscientious staff, everything fully explained by enthusiastic manager.
Nothing was too much trouble.
Ethos of the home carried out by all staff.

An absolute joy to find such an enlightened Care Home.

Reply from Teresa Burgess, Home Manager at Marham House Care Home

Thank you for taking the time to submit this review. We are delighted to receive such positive feedback, the team at Marham House are dedicated to providing the highest level of care and reviews such as this are gratefully received and mean an awful lot.

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Review from T C (Daughter of Resident) published on 30 December 2021 Submitted via Postal Card
Overall Experience

Care Home - does not do justice to how all staff supported and helped Mum in her final weeks. It became Mum's and our home with immense care and love.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

We are so grateful to receive this lovely review and would like to thank you for your time to share your feedback and for allowing us to be part of Mum's journey. Our team will be so touched to receive this feedback, thank you again for your kind words. Sending warmest wishes to you and your family.

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Review from J S (Wife of Resident) published on 10 December 2021 Submitted via Postal Card
Overall Experience

Staff are so diligent, nothing is too much bother for them. They are so caring and considerate both to myself and my husband. The building itself is out of this world. My husband was so happy while he was there, it was heartwarming to see.

Reply from Jessica Tilson, Marketing at Marham House Care Home

Thank you so much for your kind review of our home. We work incredibly hard to provide our residents with a home from home experience, and our team will be so pleased to hear your feedback.

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Review from Morua W (Wife of Resident) published on 30 July 2021 Submitted via Postal Card
Overall Experience

Superlatives such as brilliant, terrific, marvellous are so often bandied around that they often lose their effectiveness in the case of Marham House, from the management team through to all who cared for my husband on his recent respite those superlatives and more absolutely apply. I have no hesitation based on how happy he was with his care to recommend Marham House. Five stars.

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Review from N W (Daughter of Resident) published on 25 July 2021 Submitted via Postal Card
Overall Experience

I am blown away by this experience! I am so blessed to have you guys in my life - what this means - absolute peace for the responsibility you have taken away from me. Your care for my mum. The security of knowing she is loved accepted and nurtured every moment of every day is a treasured thing.

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Review from N R (Daughter of Resident) published on 16 June 2021 Submitted via Website
Overall Experience

We had a very positive experience right from our initial enquiry with the manager. She took the time to discuss and fully understand our mother's potential care needs. Recently our mother transitioned from hospital to Marham House Care Home and this was handled seamlessly. The manager, together with her team of carers and the lifestyle team, were able to understand and adapt very quickly to our mother's needs to ensure she felt welcomed and at ease. In a very short period of time they were patiently, competently and intuitively able to ensure that our mother felt safe, understood, listened to and respected. Our mother has been encouraged and able to engage in some of her former hobbies in very comfortable and appealing surroundings and we have noticed a wonderful upswing in her vitality and positivity. Nothing is ever too much trouble and there are a variety of daily activities on offer including a hairdresser and movie nights which have also enhanced our mother's well being.

Reply from Jessica Tilson, Marketing at Marham House Care Home

Thank you so much for taking your time to write about the positive experience you have had with Marham House. We work extremely hard to ensure the life of every resident who comes to stay with us at Marham House, is enriched and improved during their stay with us. We are so pleased that the...  

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Review from P M (Resident / Service User) published on 19 May 2021 Submitted via Postal Card
Overall Experience

I've enjoyed my stay. The people are very friendly and a happy atmosphere.

Reply from Jessica Tilson, Marketing at Marham House Care Home

Thank you for sharing your positive experiences with us. We really do appreciate it. The Marham House Team work extremely hard to provide our residents with the wonderful care and support they deserve.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 October 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 July 2026

We currently have three vacancies for care. Please contact Marham House directly for further details.

News (4) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...

  • 07 Aug 2025

    Residents and colleagues at Anchor’s Marham House care home in Bury St Edmunds stepped through the looking glass as they celebrated the launch of a new community partnership, with a...

  • 22 Oct 2024

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the East of England regional final of...

Upcoming Events

There are no upcoming events for Marham House Care Home.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Marham House Care Home.

Meet the Team (1)

Sav
Sav Job Title:ReceptionistJoined: 2020

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.

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