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Marham House Care Home

Simcoe Road, (We're located in Marham Park), Bury St Edmunds, Suffolk IP32 6FR
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I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)
Marham House Care Home, Bury St Edmunds
I thank you for the good care he is getting.A H(Wife of Resident/Service User)
Marham House Care Home, Bury St Edmunds
All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)
Marham House Care Home, Bury St Edmunds

Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.

Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.

Marham House...  

Care Provided by Marham House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,807From £1,907
Residential Dementia CareFrom £1,807From £1,907

Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.

Contact Marham House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Martha Nhidza (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors are welcome at Marham House.

Parking

  • Onsite parking is available, including disabled spaces.

Marham House Care Home Reviews (102)

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9.7

Marham House Care Home has a Review Score of 9.7 (9.681) out of 10, based on 23 reviews in the last 2 years. Over all time Marham House Care Home has 102 reviews.

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Showing 102 reviews matching selected criteria
Review from V L (Resident / Service User) published on 6 May 2021 Submitted via Postal Card
Overall Experience

I spent an enjoyable three hours at The Mad Hatters Tea Party. There was plenty of lovely tea and cakes. The staff had worked so hard. The tables looked authentic and everyone thoroughly enjoyed themselves.

Reply from Jessica Tilson, Marketing at Marham House Care Home

We love receiving feedback from our wonderful residents. Our lifestyle team work extremely hard to provide a varied and interesting lifestyle programme that meets the needs and encourages the wellbeing of our residents. We are so pleased our residents have a great time at all our events and will continue to provide activities for all to enjoy.

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Review from Lillian C (Resident / Service User) published on 14 April 2021 Submitted via Postal Card
Overall Experience

A most enjoyable evening (Oscars award night), well planned and all the hard work it required ensured it went well. Enjoyed by all present, all the recipients were worthy winners. I hope the applause also told them how much we, the residents, appreciate all their hard work and dedication. A delightful evening rivalling anything Hollywood can do.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

It's amazing to receive such wonderful feedback and encouragement to our incredibly caring, dedicated team who strive to ensure our residents are smiling every day; directly from a resident. This feedback will be a joy to share with our amazing team; and we look forward to arranging another spectacular event for our team and residents!

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Review from L C (Resident / Service User) published on 14 April 2021 Submitted via Postal Card
Overall Experience

Had an enjoyable afternoon with the others, watch the staff dressed as Abba and watching the Mama Mia film with wine and Greek food.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

What an amazing day this was! We love it when our residents can engage and enjoy our activities, and will continue to provide many more unique, enjoyable events!

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Review from D G (Resident / Service User) published on 14 April 2021 Submitted via Postal Card
Overall Experience

I went to the party which I enjoyed every minute.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

We love feedback from our residents and will continue to arrange enjoyable events for our lovely residents to enjoy!

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Review from B J (Resident / Service User) published on 14 April 2021 Submitted via Postal Card
Overall Experience

I enjoyed last evenings party at Marham House - meeting with old friends and staff.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

Wonderful feedback from one of our lovely residents. We cannot wait to host another party!

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Review from S W (Resident / Service User) published on 22 March 2021 Submitted via Postal Card
Overall Experience

I think the arrangements made for our enjoyment are very well thought out and most appreciated.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

We love to receive feedback from our residents, it's vitally important to us our residents are happy and enjoying their time whilst residing at Marham House. This review really does bring a smile to know our team are certainly providing the lifestyle choice we offer. We cannot wait to share this with our team!

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Review from Tom W (Son of Resident) published on 19 March 2021 Submitted via Postal Card
Overall Experience

Very professional, warm, welcoming and caring. Lots of passion here at Marham House from every single employee I've encountered.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

Thank you for taking time to share your feedback with us, we really appreciate this. We're so pleased to hear you have had very positive encounters. Our team are incredibly caring and supportive, and we're excited for when we can open our doors for further relaxed visiting to show off the wonderful home and team we have. Thank you again.

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Review from J T (Daughter of Resident) published on 18 November 2020 Submitted via Postal Card
Overall Experience

We were made very welcome from the moment we walked through the door. Beautiful cosy home atmosphere. Very friendly staff and more than happy to accommodate our mother's needs. We did not hesitate that this would be a very safe and caring home. After spending a lot of time worrying about finding the right home Marham has exceeded our expectations.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

Thank you for your lovely comments and taking the time to share such valuable feedback. We're so pleased to hear you have found the home a safe and caring place for Mum and Marham House has exceeded your expectations. We'll continue to support our team to ensure we're providing the best lifestyle...  

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Review from R S (Respite Resident) published on 10 November 2020 Submitted via Postal Card
Overall Experience
My stay at Marham House Care Home was for a period of four months. During this time there was a significant improvement to my mood swings. For my wife, this period allowed her some respite for the first time in many years.
Throughout my stay, I was particularly conscious of the consistently high standard of care/support provided by the manager and staff. The staff were proactive to all the individual needs for the residents.

I could see that the home provided a safe and peaceful haven for the mostly elderly residents under its care.

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Review from S W (Respite Resident) published on 23 October 2020 Submitted via Postal Card
Overall Experience
Pink Flamingo Party.
I enjoyed the evening very much, especially as I personally knew few people. In my opinion, we are a most amicable and various group. Friendly, characterful, funny!
Food and drink are good.
The time seemed to pass so quickly.

I hope we have another gathering soon.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

We are thrilled to receive such wonderful feedback from a delightful lady currently residing at Marham House. We're so pleased to see our Flamingo Party was thoroughly enjoyed. The atmosphere within Marham House is absolutely amazing, and we're so excited to hear our residents feel the same and are...  

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Review from A S (Resident / Service User) published on 23 October 2020 Submitted via Postal Card
Overall Experience

The party was very enjoyable. I've enjoyed my stay here.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

Feedback is very important to us from all who have the opportunity to experience Marham House, especially when we receive feedback from our residents. Our lifestyle team work incredibly hard to ensure lots of different exciting events take place. We're so pleased to see our Pink Party was a...  

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Review from Martin C (Resident / Service User) published on 13 October 2020 Submitted via Postal Card
Overall Experience
Everyone here has been so friendly, supportive and helpful. I cannot find any faults.

Score 20/10

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

Thank you for taking the time to share your valuable feedback, we really appreciate all comments and are really pleased to hear you find our incredible team helpful, supportive and kind. We wish you well and send our warmest regards. It was a pleasure to support you.

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Review from G D (Resident / Service User) published on 13 October 2020 Submitted via Postal Card
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Fantastic staff and very capable.

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Review from R S (Daughter of Resident) published on 1 September 2020 Submitted via Postal Card
Overall Experience

Excellent contact before, during, and after a two and a half week respite stay. Carers were very kind and competent. Excellent manager, always available to talk.

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Review from Denise V (Daughter of Resident) published on 25 August 2020 Submitted via Postal Card
Overall Experience

Marham House is unlike any normal care home, it is like entering a very smart hotel. The ambience and facilities are amazing. We needed care for my mother who has dementia and the staff were so caring and were very quick to understand her needs and helped her to settle in. They worked with us to make this transition so much easier than we ever imagined. I cannot recommend Marham House, the managers and staff highly enough.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

Thank you for taking the time to share your lovely comments, we really appreciate your feedback. We're so pleased the team were able to support you to feel a little more at ease when supporting your Mother into her new lifestyle. We're continuously reviewing guidelines and our policies to look at...  

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Review from Kevin G (Respite Resident) published on 17 August 2020 Submitted via Postal Card
Overall Experience

Has been a really pleasant experience after being in the hospital. All of the staff have definitely helped with my recovery, especially two.

Reply from Carole Baxter, Business Support Administrator at Marham House Care Home

Thank you for taking time out to submit your review. We really appreciate your feedback and hope you are making a full recovery.

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No Rating
Review from Daniel C (Grandson of Resident) published on 27 July 2020 Submitted via Website
Overall Experience

My Gran moved into this Care Home last month as she had started to struggle doing general day-to-day activities at home. I'm not local enough to support my Gran; so wanted to find a suitable place for my Gran to live safely. Marham House supported us very quickly. We couldn't visit but were given access to the brochure and a virtual tour which helped see the home and understand what they can offer. They were able to complete an assessment with me over the phone and once everything was in place, Gran was able to move within a couple of days! Since Gran has been there I have had lots of contact. It's lovely to see, and speak with Gran regularly and see how much she's enjoying her time there and ask about her time. I can't wait to visit her and taste some of the great food she tells me about! My review is based on the images, and videos I have seen, and the feedback my Gran tells me.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

Thank you so much, Daniel, for taking the time to share your feedback with us. We appreciate this is a difficult time as we're only able to offer limited visits at the moment. We're so pleased to hear however you're finding our communication channels to be satisfactory and still achieve regular...  

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Review from M B (Respite Resident) published on 16 July 2020 Submitted via Postal Card
Overall Experience

Outstanding facilities and staff. Staff are knowledgeable, friendly and helpful. The senior carer is extremely good at keeping my family versed in my condition during my stay.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

Thank you for taking the time to share your experience with us, we thoroughly enjoy receiving feedback from our residents so we can get a true reflection on the lifestyle and facilities we offer. We're so pleased you and your family are happy and will ensure this continues.

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Review from C B (Daughter of Resident) published on 9 July 2020 Submitted via Postal Card
Overall Experience

Mum came here at the start of the Lockdown due to Covid-19, she seems happy and well looked after. My contact with the home has been good. Thank you very much.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

We really appreciate your feedback and would like to say thank you for taking the time to share with us. We're so pleased to hear you feel Mum is happy. We're ensuring we have lots of fun, meaningful activities going on despite Covid-19. Whilst the communication has been great under these...  

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Review from A M (Daughter of Resident) published on 9 July 2020 Submitted via Postal Card
Overall Experience

A wonderful afternoon despite Covid-19. The singer was very engaged with us all. Lovely tea as well.

Reply from Jessica Tilson, Executive Assistant at Marham House Care Home

Thank you for sharing your feedback with us, we really appreciate you taking the time to complete this. At Halcyon Care Homes, we pride ourselves on our excellent home-made food, and the lifestyle we can offer. We're ensuring we have lots of fun, meaningful activities going on despite Covid-19 and are so pleased you had the opportunity to witness one of our events.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 October 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 July 2026

We currently have three vacancies for care. Please contact Marham House directly for further details.

News (4) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...

  • 07 Aug 2025

    Residents and colleagues at Anchor’s Marham House care home in Bury St Edmunds stepped through the looking glass as they celebrated the launch of a new community partnership, with a...

  • 22 Oct 2024

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the East of England regional final of...

Upcoming Events

There are no upcoming events for Marham House Care Home.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Marham House Care Home.

Meet the Team (1)

Sav
Sav Job Title:ReceptionistJoined: 2020

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.

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