
I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)

I thank you for the good care he is getting.A H(Wife of Resident/Service User)

All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)

I came in for 6 weeks respite care & could not have been looked after any better.Penelope C(Respite Resident/Service User)

I thank you for the good care he is getting.A H(Wife of Resident/Service User)

All very impressive, clean, good quality - well done staff - you're amazing.Jill L(Friend of Resident/Service User)

Marham House, nestled in Bury St Edmunds, offers a warm and welcoming home for up to 66 residents, providing compassionate residential and dementia care in a friendly, comfortable setting.
Each spacious bedroom features its own en-suite wet room, ensuring privacy and dignity are always respected. The home sits within a peaceful residential neighborhood, close to transport links, local amenities, and attractions, making visits from family and friends easy and enjoyable.
Marham House...
Care Provided by Marham House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Marham House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Marham House Care Home for full pricing details and T&Cs.
Contact Marham House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Martha Nhidza (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Marham House.
Parking
- Onsite parking is available, including disabled spaces.
Marham House Care Home Reviews (102)
Marham House Care Home has a Review Score of 9.7 (9.681) out of 10, based on 23 reviews in the last 2 years.
Over all time Marham House Care Home has 102 reviews.
I spent an enjoyable three hours at The Mad Hatters Tea Party. There was plenty of lovely tea and cakes. The staff had worked so hard. The tables looked authentic and everyone thoroughly enjoyed themselves.
We love receiving feedback from our wonderful residents. Our lifestyle team work extremely hard to provide a varied and interesting lifestyle programme that meets the needs and encourages the wellbeing of our residents. We are so pleased our residents have a great time at all our events and will continue to provide activities for all to enjoy.
A most enjoyable evening (Oscars award night), well planned and all the hard work it required ensured it went well. Enjoyed by all present, all the recipients were worthy winners. I hope the applause also told them how much we, the residents, appreciate all their hard work and dedication. A delightful evening rivalling anything Hollywood can do.
It's amazing to receive such wonderful feedback and encouragement to our incredibly caring, dedicated team who strive to ensure our residents are smiling every day; directly from a resident. This feedback will be a joy to share with our amazing team; and we look forward to arranging another spectacular event for our team and residents!
Had an enjoyable afternoon with the others, watch the staff dressed as Abba and watching the Mama Mia film with wine and Greek food.
What an amazing day this was! We love it when our residents can engage and enjoy our activities, and will continue to provide many more unique, enjoyable events!
I went to the party which I enjoyed every minute.
We love feedback from our residents and will continue to arrange enjoyable events for our lovely residents to enjoy!
I enjoyed last evenings party at Marham House - meeting with old friends and staff.
Wonderful feedback from one of our lovely residents. We cannot wait to host another party!
I think the arrangements made for our enjoyment are very well thought out and most appreciated.
We love to receive feedback from our residents, it's vitally important to us our residents are happy and enjoying their time whilst residing at Marham House. This review really does bring a smile to know our team are certainly providing the lifestyle choice we offer. We cannot wait to share this with our team!
Very professional, warm, welcoming and caring. Lots of passion here at Marham House from every single employee I've encountered.
Thank you for taking time to share your feedback with us, we really appreciate this. We're so pleased to hear you have had very positive encounters. Our team are incredibly caring and supportive, and we're excited for when we can open our doors for further relaxed visiting to show off the wonderful home and team we have. Thank you again.
We were made very welcome from the moment we walked through the door. Beautiful cosy home atmosphere. Very friendly staff and more than happy to accommodate our mother's needs. We did not hesitate that this would be a very safe and caring home. After spending a lot of time worrying about finding the right home Marham has exceeded our expectations.
Thank you for your lovely comments and taking the time to share such valuable feedback. We're so pleased to hear you have found the home a safe and caring place for Mum and Marham House has exceeded your expectations. We'll continue to support our team to ensure we're providing the best lifestyle...
Throughout my stay, I was particularly conscious of the consistently high standard of care/support provided by the manager and staff. The staff were proactive to all the individual needs for the residents.
I could see that the home provided a safe and peaceful haven for the mostly elderly residents under its care.
I enjoyed the evening very much, especially as I personally knew few people. In my opinion, we are a most amicable and various group. Friendly, characterful, funny!
Food and drink are good.
The time seemed to pass so quickly.
I hope we have another gathering soon.
We are thrilled to receive such wonderful feedback from a delightful lady currently residing at Marham House. We're so pleased to see our Flamingo Party was thoroughly enjoyed. The atmosphere within Marham House is absolutely amazing, and we're so excited to hear our residents feel the same and are...
The party was very enjoyable. I've enjoyed my stay here.
Feedback is very important to us from all who have the opportunity to experience Marham House, especially when we receive feedback from our residents. Our lifestyle team work incredibly hard to ensure lots of different exciting events take place. We're so pleased to see our Pink Party was a...
Score 20/10
Thank you for taking the time to share your valuable feedback, we really appreciate all comments and are really pleased to hear you find our incredible team helpful, supportive and kind. We wish you well and send our warmest regards. It was a pleasure to support you.
Fantastic staff and very capable.
Excellent contact before, during, and after a two and a half week respite stay. Carers were very kind and competent. Excellent manager, always available to talk.
Marham House is unlike any normal care home, it is like entering a very smart hotel. The ambience and facilities are amazing. We needed care for my mother who has dementia and the staff were so caring and were very quick to understand her needs and helped her to settle in. They worked with us to make this transition so much easier than we ever imagined. I cannot recommend Marham House, the managers and staff highly enough.
Thank you for taking the time to share your lovely comments, we really appreciate your feedback. We're so pleased the team were able to support you to feel a little more at ease when supporting your Mother into her new lifestyle. We're continuously reviewing guidelines and our policies to look at...
Has been a really pleasant experience after being in the hospital. All of the staff have definitely helped with my recovery, especially two.
Thank you for taking time out to submit your review. We really appreciate your feedback and hope you are making a full recovery.
My Gran moved into this Care Home last month as she had started to struggle doing general day-to-day activities at home. I'm not local enough to support my Gran; so wanted to find a suitable place for my Gran to live safely. Marham House supported us very quickly. We couldn't visit but were given access to the brochure and a virtual tour which helped see the home and understand what they can offer. They were able to complete an assessment with me over the phone and once everything was in place, Gran was able to move within a couple of days! Since Gran has been there I have had lots of contact. It's lovely to see, and speak with Gran regularly and see how much she's enjoying her time there and ask about her time. I can't wait to visit her and taste some of the great food she tells me about! My review is based on the images, and videos I have seen, and the feedback my Gran tells me.
Thank you so much, Daniel, for taking the time to share your feedback with us. We appreciate this is a difficult time as we're only able to offer limited visits at the moment. We're so pleased to hear however you're finding our communication channels to be satisfactory and still achieve regular...
Outstanding facilities and staff. Staff are knowledgeable, friendly and helpful. The senior carer is extremely good at keeping my family versed in my condition during my stay.
Thank you for taking the time to share your experience with us, we thoroughly enjoy receiving feedback from our residents so we can get a true reflection on the lifestyle and facilities we offer. We're so pleased you and your family are happy and will ensure this continues.
Mum came here at the start of the Lockdown due to Covid-19, she seems happy and well looked after. My contact with the home has been good. Thank you very much.
We really appreciate your feedback and would like to say thank you for taking the time to share with us. We're so pleased to hear you feel Mum is happy. We're ensuring we have lots of fun, meaningful activities going on despite Covid-19. Whilst the communication has been great under these...
A wonderful afternoon despite Covid-19. The singer was very engaged with us all. Lovely tea as well.
Thank you for sharing your feedback with us, we really appreciate you taking the time to complete this. At Halcyon Care Homes, we pride ourselves on our excellent home-made food, and the lifestyle we can offer. We're ensuring we have lots of fun, meaningful activities going on despite Covid-19 and are so pleased you had the opportunity to witness one of our events.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 October 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026We currently have three vacancies for care. Please contact Marham House directly for further details.
News (4) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...
- 07 Aug 2025
Residents and colleagues at Anchor’s Marham House care home in Bury St Edmunds stepped through the looking glass as they celebrated the launch of a new community partnership, with a...
- 22 Oct 2024
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce it has eight colleagues in the East of England regional final of...
There are no upcoming events for Marham House Care Home.
Accreditations
There are no accreditations posted yet for Marham House Care Home.
Meet the Team (1)

Hi, my name is Sav. My role is Receptionist & I’ve worked at Marham House for 5 years. I look after the front of house, welcome visitors, answer the phone & email enquiries as well as some admin duties. I am the first point of contact & very much enjoy making everyone feel welcome.
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