Merstone House

180 Coleshill Road, Marston Green, Birmingham B37 7HP
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1 Review
  • Merstone House, Birmingham
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 8 Service Users

Primary Care Categories

  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Bobbie Critchley (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (8)
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Merstone House Reviews (1)

Over all time Merstone House has 1 review.

Overall Experience

  • 1
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Date Published

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Review from Frankie E (Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I came here in October 2018 this place has helped me grow so much. However I have to say since this pandemic started, other than the masks, the care we have all received has not changed whatsoever, which I think in a setting such as this and the types of mental health problems people suffer within
the homes, it is extremely important to not have that much of a change as it creates instability.
I do think, however, the fact they are coming to work they are putting their own health and wellbeing on the line and as such, they should be compensated in some way. I know of many places that due to the risks involved they have been given a temporary pay increase or a bonus, so why not here, this is arguably a hugely profitable company considering the amount it costs per week. So I personally think the staff should be heavily rewarded in some way, it's all about appreciating the ones that keep this bus ticking over, which, I don't think is too much of an out-there idea do you?

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Merstone House

What types of Care is Merstone House registered for?

Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Merstone House have?

There are 8 Single Rooms.

What are the Facilities & Services at Merstone House?

Own Furniture if required, Close to Local shops, Near Public Transport, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Merstone House to the centre of Birmingham?

7.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Merstone House to verify any information. View our terms and conditions. Merstone House has an Basic Service - more info.