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- Mousehold View Care Home - Avery Collection

Can't fault this place at all. It has everything Mum needs.Jenni O(Daughter of Resident/Service User)

The care home has not only lived up to but exceeded our expectations.Christopher D(Son of Resident/Service User)


Can't fault this place at all. It has everything Mum needs.Jenni O(Daughter of Resident/Service User)

The care home has not only lived up to but exceeded our expectations.Christopher D(Son of Resident/Service User)


Mousehold View of Artisan Care is located in Sprowston, Norwich and offers person-centred Residential Care, Dementia Care and Respite stays that can even be booked a year in advance!
The home offers a shared care experience with companion suites, designed for couples, siblings, or friends seeking a caring and supportive environment together.
Mousehold View features 77 spacious bedrooms – each with an en-suite bathroom and are furnished to an incredibly high standard...
Care Provided by Mousehold View Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mousehold View Care Home - Avery Collection for full pricing details and T&Cs.
Contact Mousehold View Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Starr Walker (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (71)
- Couples/Companion Rooms (3)
Visiting
- Please feel free to visit Mousehold View at any time - the door is always open! Visitors more than welcome to come along to the life enrichment programme of activities at Mousehold View and join loved ones as they participate too. Please do talk to the Well-being and Activities Coordinator if wishing to join excursions on the home Mini Bus and they will be happy to discuss this further.
Parking
- Standard and Disabled car parking spaces available at the front of the home.
Mousehold View Care Home - Avery Collection Reviews (45)
Mousehold View Care Home - Avery Collection has a Review Score of 9.6 (9.635) out of 10, based on 18 reviews in the last 2 years.
Over all time Mousehold View Care Home - Avery Collection has 45 reviews.
Mousehold View is a beautiful, welcoming place, tastefully furnished with so many facilities. Mum is really comfy in her room. She has been reassured by the lovely, professional, understanding staff when she feels nervous. Mum is slowly coming out of her shell and has been encouraged to participate in all the activities. She has started to eat again, even putting on weight. Rob the chef cooks really tasty, nourishing meals and serves them in a lovely restaurant. Family with small grandsons love the visits to the craft room. Can't fault this place at all. It has everything Mum needs.
Thank you so much for your amazing feedback and great review about our beautiful home and our facilities at Mousehold View. Feedback such as this means the absolute world to all of our staff and it is delightful to see how much Mum is settling, engaging with other residents, enjoying our home menus...
Having spoken to my brother-in-law each day, we knew he was happy and when we picked him up he said he could not have been looked after any better, in fact, that the staff had looked after him like a brother, high praise indeed.
The home is just that, lovely furnishings set in small room settings that resemble a home. Everything has been thought of for the convenience of the residents, there is an activity coordinator and a dedicated room for the activities. A wonderful cinema room. The dining room would put many hotel dining rooms to shame.
The staff are welcoming and very friendly but very professional when dealing with any of the residents or their relatives.
When we need another break, the Mousehold View will be the first place we will approach for the care of our brother-in-law. An extremely well-run home.
Wow! Thank you so, so much for your outstanding review about our home and your brother-in-law's experience during his stay with us. Your kind words about our team and the care that we provide really do mean the world to us all. Delighted to hear that he will come for another respite break and we look forward to welcoming you all again at Mousehold View very soon!
I would always be happy to stay there again should the occasion arise.
My husband also joined me on my second week. He also was made to feel very welcome and comfortable and his restful stay.
We were able, on a nice day, to sit in the very pleasant garden.
Thank you so much for your kind words and lovely feedback about our home, our staff, meals, home gardens and the service that you received during your stay with us. I will be sure to share your review with our team and we look forward to welcoming you and your husband at Mousehold View again soon!
My husband spent seven days in the home and I have to say he was very well looked after by all the staff who were lovely. The manager and his team made him feel very welcome and he enjoyed the food while he was there. He enjoyed the arts and crafts and brought a picture home he had painted of a butterfly. Would definitely recommend and would take him there again for respite care.
Thank you so much for your amazing feedback about the care that your husband received during his stay with us at Mousehold View. I will be sure to pass on your kind words to our team and am so pleased to hear that he enjoyed our home food and life enrichment activities too! We all look forward to welcoming you at Mousehold View soon and thank you, once again, for your great review!
for nine days respite. He had an amazing time and was happy and healthy when I collected him. He took part in many varied activities and enjoyed them all. The home is beautiful and the manager and staff professional whilst also being welcoming and friendly. Would highly recommend.
Thank you so much for your amazing review about our home team and your husband's respite stay. It was an absolute pleasure to have him stay with us and to hear that you were happy with the care that he received too. Thank you again for coming along to our casino night too and we all look forward to welcoming you both again soon at Mousehold View!
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that Mousehold View Care Home in Norwich has been selected for inclusion in the 2025 edition of Knight Frank’s Luxury Care Home Guide, which...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
There are no upcoming events for Mousehold View Care Home - Avery Collection.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Mousehold View Care Home - Avery Collection
Accreditations
There are no accreditations posted yet for Mousehold View Care Home - Avery Collection.
Meet the Team (0)
There are no Team Members posted yet.
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