Oaklands Care Centre

51 Burdon Lane, Cheam, Sutton SM2 7PP
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8.6 1 Review
  • Oaklands Care Centre, Sutton
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Care Provided by Oaklands Care Centre

Type of Service

    Residential Home
  • For a maximum of 8 Service Users

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Younger Adults

Other Care Provided

  • Palliative / End of Life Care

Facilities

Good to Know

Group/Owner

Person in Charge

  • Edna Mauricio-Marcelo (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (8)
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Oaklands Care Centre Reviews (1)

8.6

Oaklands Care Centre has a Review Score of 8.6 (8.625) out of 10, based on 1 reviews in the last 2 years.
Over all time Oaklands Care Centre has 1 review.

Overall Experience
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Review from Angie T (Friend of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Went to visit a friend of mine, a young lady who has recently moved into Oaklands and was blown away by the extremely high standards of this home. The outside was beautiful with a large car park and in a lovely area of Cheam, not far from Cheam Village. The inside was equally stunning, there was a lot
of attention to detail with the layout and the décor and furnishings. My friend's bedroom was personalised and beautifully laid out. There was a cinema room, music room, art room, massage room and gym as well as the usual lounge, dining area etc. I have never seen a care home like it, was more like a 5star hotel!
It wasn't just the environment though, staff were extremely welcoming and friendly. Lovely, positive interaction with my friend but also with one or two of the other resident who I saw briefly. There looked like a comprehensive activity programme available both within the house and within the community to ensure residents health & wellbeing. It was an absolute pleasure to visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.6 (8.625)

Overview of Review Score

The Review Score of 8.6 (8.625) out of 10 for Oaklands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Oaklands Care Centre is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.625 Points relating to the number of positive Reviews for Oaklands Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6. 1 Positive Reviews ÷ 1.6 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Oaklands Care Centre

What types of Care is Oaklands Care Centre registered for?

Dementia, Learning Disability / Autism, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oaklands Care Centre have?

There are 8 Single Rooms.

How far is Oaklands Care Centre to the centre of Sutton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands Care Centre to verify any information. View our terms and conditions. Oaklands Care Centre has an Basic Service - more info.