Pine Martin Grange Care Home

Sandford Road, Sandford, Wareham BH20 7AJ
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9.6 68 Reviews
  • Pine Martin Grange Care Home, Wareham
Pine Martin Grange offers homely comforts in a luxury setting. The ground floor is arranged for people with residential needs, many rooms having patio doors opening onto landscaped gardens. The first floor is specifically designed to meet the needs of people living with dementia.

Fees for the service are all-inclusive and cover everything from the bar and private dining to use of the gym and hair salon.

The home enables residents to live life as independently as possible with the reassurance that 24-hour care provision is close at hand when needed.

At Pine Martin Grange there is a whole home approach and 'going that extra mile' is all part of the service.

The environment encourages sociability with a number of lounges and a bar and bistro/cafe offering refreshment to residents and their friends.

Residents can enjoy the peacefulness of the gardens, read quietly in the library or pay a visit to the beauty salon where they can enjoy being pampered by the hairdresser or beautician.

The home offers a full programme of activities and social events.
Residents are able to access the gym and the home offers instruction on how to make the most of your visits.

The home has an experienced head chef and varied menus cater for all tastes.

Visitors are encouraged and the hospitality is extended to family and friends. Evenings can be spent watching a movie in the cinema or enjoying a drink on one of the home's many terraces.

Pine Martin Grange was awarded Best New Care Home by Pinders 2018.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1845
  • Self-Funded Nursing Care: from £1845
  • Self-Funded Nursing Dementia Care: from £1845
  • RESPITE Self-Funded Residential Care: from £1945
  • RESPITE Self-Funded Residential Dementia Care: from £1945
  • RESPITE Self-Funded Nursing Care: from £1945
  • RESPITE Self-Funded Nursing Dementia Care: from £1945

Fees are all inclusive of everything. LA accepted with a top up.

These prices are only a guideline, please contact Pine Martin Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Helen Lacey (Home Director)

Local Authority / Social Services

Admission Criteria

  • Please contact the home to discuss your individual requirements
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors are welcome at any time

Parking

  • Plenty of parking to the front and rear of the home

Pine Martin Grange Care Home Reviews (68)

9.6

Pine Martin Grange Care Home has a Review Score of 9.6 (9.603) out of 10, based on 10 reviews in the last 2 years.
Over all time Pine Martin Grange Care Home has 68 reviews.

Overall Experience
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Date Published
  • 68
  • 5
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Reviewer Connection to Pine Martin Grange Care Home
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  • 5
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Total of 68, showing 21-40
Review from Fiona D (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you to the kind care staff who looked after my Mum in her final months. It was a difficult time for the family and my Mum but kindness goes a long way at such times. Thank you Pine Martin Grange.
Reply from Donna Milne-Barron, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for taking the time to write this, we appreciate what a difficult time you have all been through and are glad that we could support you all.

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Review from Lynne A (Daughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum ended up on Pine Martin Grange after several months in hospital. All the staff were warm and welcoming and the atmosphere was lovely. They welcomed my dad and family with open arms and we could not have wished for a better place for her final few weeks.
Reply from Donna Milne-Barron, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your kind words, we feel very privileged that we could support you all and glad that we could provide your mum with the very best care and support.

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Review from Maria H (Daughter of Resident) published on 12 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are lovely; they all seem to go above and beyond to make my mother settle in. The room is so nice and clean. Knowing that my mother is being well cared for is a huge relief for her family. I definitely recommend Pine Martin Grange; it is excellent.
Reply from Donna Milne-Baron, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your wonderful review. We are thrilled about how happy you are with everything and how well mum has settled.

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Review from Simon A (Son of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Pine Martin Grange for a month to recover after a term in hospital. The staff were wonderful and really, really helpful. We experienced such a lovely caring environment. I would happily recommend Pine Martin Grange.
Reply from Donna Milne-Barron, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for sharing your feedback, we are delighted that you were happy with your mum's stay.

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Review from Jennie W (Daughter of Resident) published on 24 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent a couple of weeks at Pine Martin Grange, recuperating after a fall at home. It was a great relief to my brother and me to see her so well cared for. All the staff were extremely kind and cheerful, and the home has a lovely atmosphere. Our experience has been very positive - many thanks
to all the staff!
Reply from Donna Milne-Barron, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your kind words, we are delighted with how well your Mother thrived during her stay. I will pass on your thanks to all of the care team who will really appreciate this.

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Review from Ashley L (Grandson of Resident) published on 29 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother moved into Pine Martin Grange in June 2021, initially for a few weeks but it soon became a permanent arrangement.
Within days of her arriving we could see an improvement in her physical and mental health.
The care and attention nan receives is second to none, the way in which love and
care are demonstrated daily is excellent.
The stress, pressure and worry of nan living by herself were instantly lifted and she engaged with the team and other residents immediately.


I cannot recommend the home highly enough.


Thank you to everyone at Pine Martin Grange

Reply from Donna Milne Barron, Family liaison manager at Pine Martin Grange Care Home

Thank you for your lovely review, we are thrilled with how well your loved one is enjoying life in our home. Thank you for all your kind words we will let the team know.

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Review from J M (Power of Attorney of Resident) published on 15 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the outset, the staff at Pine Martin Grange Care Home have gone out of their way to make my relative and myself feel so welcome and at home. My relative has settled into life extremely well at Pine Martin Grange and enjoys the company of other residents and all the activities on offer. She often
states how "wonderful the staff are to her always referring to her by name and can't praise them enough". I find this incredibly reassuring. Visits together are much enjoyed in the comfort of her lovely room and staff often pop in to perhaps offer a cup of tea or a friendly chat and to ensure all is well. Pine Martin Grange has definitely been the right choice in providing my relative with a happy, safe and caring home in which she can enjoy her life.
Reply from Donna Milne-Barron, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your kind words that we will share with the team. We are delighted she is enjoying her stay with us

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Review from Leonie W (Daughter of Resident) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently became a permanent resident at Pine Martin Grange following a couple of short respite stays, and we could not be more delighted with the care she has received. She is relaxed and happy and is enjoying the wonderful food and facilities and the many opportunities to socialise. She has
been relieved of all the stresses of living on her own and in many ways has been given a new lease of life. The transition could not have been easier and was a choice she willingly made after previously enjoying what she described as 'holidays' in Pine Martin. Despite current covid restrictions, we are able to visit regularly and the staff have been wonderful, ensuring the safety of the residents while, at the same time, making visitors feel warmly welcomed. We could not recommend it more highly.
Reply from Donna Milne-Barron, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your lovely review, we are delighted that you are happy with the care and support your mother is receiving and that she is now a permanent resident enjoying herself in our home.

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Review from A C (Daughter of Resident) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to write a review to say how very impressed we all are with Pine Martin Grange. We loved it when we first walked in with the welcoming atmosphere and friendly staff who all immediately made us at home. The home itself is spotlessly clean and well managed. The resident's rooms are lovely and
spacious with the outside space available which is ideal. My mother who wasn't a big eater has not stopped complimenting the food which is great to hear. She's very happy which means everything to us as a family. Well done everyone at Pine Martin grange.
Reply from Donna Milne-Barron, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your review, we will pass on your kind words to all the team. It is wonderful to see how happy your mother is.

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Review from Karen S (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Please see my Relatives Testimonial on the Pine Martin Grange Facebook page dated 26th May 2021, or on Youtube, this gives details of why my parents were admitted to Pine Martin Grange for emergency respite from their home in Margate, during Covid and lockdown. Sadly both my parents recently passed
away in Pine Martin Grange, but received outstanding care in the 13 and 14 months of their stay. I cannot fault any aspect of the care they received, Pine Martin Grange even hosted a funeral tea in the Heritage Hall following their joint funeral for the family.
Reply from Janine May, Home Director at Pine Martin Grange Care Home

Thank you so much, Karen, it has been a privilege to care for your parents and support you during the past year. We are very proud of our home and the care we deliver and hugely appreciate you taking the time to confirm this in a review.

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Review from Philip W (Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Because of covid-19 restrictions, I was isolated in my room for two weeks with the only relief being when I was eventually allowed to sit out in the sun and fresh air. Without a phone or radio, the first four days were unbearable. Once freedom was restored, life improved immensely. Contact with other
residents, activities both indoors and outdoors (i.e. gardening) and communal dining made life more purposeful. Unfortunately, there was only one male companion and although many of the activities were stimulating, some were clearly for residents with dementia.
Reply from Janine May, Home Director at Pine Martin Grange Care Home

Thank you for taking the time to review your short stay. We do appreciate that the Government Guidelines regarding the 14-days in your room were frustrating for everyone, our priority was to keep everyone safe during these difficult times.


We offer a variety of activities and we are sorry that you didn’t find anything suitable, should you return for another stay, then we can discuss what you would enjoy being involved in. We do have phones, radios and televisions available, so please do let us know if there is anything we can do to help make any stay more comfortable and enjoyable.


We looking forward to welcoming you back to our home in the future.

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Review from M H (Son of Resident) published on 23 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here go out of their way to make the residents happy and fit in (especially in the trying times). They do not just work there but care about the work they do and the service they provide to residents and visiting family. I can see that my mother is happy, kept as healthy as possible and contented.
What more could be asked of them.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. Your mum is a joy to care for and it has been a pleasure to get to know you all.

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Review from Liz A (Daughter of Resident) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After several respite holidays at the home, my father moved into the home permanently last February. I selected the home for my father, not only for the standard of care but the ambience and design of the home. Unlike other residential care homes, Pine Martin is open plan and welcoming, and the decoration
is vibrant and modern. Residents rooms in other homes tend to resemble cells, however, the rooms and facilities at Pine Martin are more akin to a very nice hotel. This has been an incredibly challenging year, and my visits to my father have been infrequent due to lockdown and the distance I live from the home, however, I have absolute faith and trust that my father is getting the best care and support from all the staff at the home. As my father's dementia has progressed and as his memory of both me and his family fades, I appreciate he is now fully dependent on the staff for his day to day needs, and I would like to thank them all for their patience, empathy and expertise.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. It has been a pleasure to get to know both you and your dad. He is such a lovely man and it is a privilege to care for him here at Pine Martin Grange.

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Review from Sarah W (Daughter of Resident) published on 25 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pine Martin Grange is a marvellous home. My mother has been there for nearly two years. She has dementia and had no choice but to be admitted when my father suddenly died. It was the most traumatic phase of her life but the kindness and compassion shown to her by all the staff and many residents has
helped her through this difficult time. In her first year, we could visit regularly and I could see how patient and caring the staff were with all the residents. Not always an easy job, but everyone worked hard and did their best for the residents. The impact of covid has been terrible. We desperately miss the physical contact and I was terrified she would plunge into depression. However, the care of all the staff has been incredible; they have worked tirelessly to keep the residents safe and well and emotionally and mentally supported. No home is perfect but I can thoroughly recommend Pine Martin Grange.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. It has certainly been challenging times but we feel very lucky to have amazing residents and such supportive families. Your mum is the kindest, sweetest lady and it is a privilege to care for her.

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Review from Claire P (Daughter of Resident) published on 25 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been at Pine Martin for over a year and always speaks highly of the friendly staff and wonderful food, especially the daily cakes! She particularly loves having her hair and nails done regularly. The Care Home has a sunny disposition with good sized rooms and spacious lounge areas. Looking
forward to visiting again when possible. Feeling happier now the residents have started to be vaccinated. The pandemic has been handled extremely well within their doors.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. It is a pleasure to have your mum here at Pine Martin Grange, she is such a lovely, kind lady and a joy to be around.

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Review from C J (Son of Resident) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff very professional and attentive to the residents' needs. I was contacted very quickly if there were any issues with my mother's health.
I would strongly recommend Pine Martin Grange as the care given to my mother was superb.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your lovely review. It was a pleasure to care for your mum here at Pine Martin Grange.

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Review from Tina S (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving my 90-year-old Mum to a care home was the last thing I wanted but her move to Pine Martin turned out to be the best thing for her. She was reluctant at first but she soon settled in and made friends - not with the other residents but with the carers. Every time I saw her, she told me how well
looked after she was and how lovely the carers were to her. She didn't use any of the facilities available, like the bar or gym, but it was so worth it for me to know how well cared for she was. Leaving her after a visit was never easy but was made really okay knowing she had such amazing care. Thanks to everyone at Pine Martin for caring for my Mum so well - it was great for her and made it so much easier for me not having to worry that she was always looked after. I'm sure the carers probably get paid very little but they are all lovely genuine people - pay them more.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for such a lovely review. It was such a pleasure to care for your mum. She was a unique lady and always had a smile and time for a chat. Sending best wishes to you all.

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Review from J L (Wife of Resident) published on 23 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has regular respite care at Pine Martin Grange and has just returned home after an eight-day stay. He has been very well looked after and has had a happy time. The care being taken to protect the residents from Covid-19 is excellent, but then so is the normal day to day care. Due to the coronavirus
outbreak, I shall have to postpone any more respite care but hopefully not for too long.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. It is a pleasure to have your husband stay with us. If there is anything we can do to support you through this time please don't hesitate to let us know. Hopefully, we will see you both very soon.

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Review from Nicola K (Niece of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt stayed for two weeks and is now moving to a nursing home in Dorchester. We are very grateful for all your care and kindness.
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Review from A R (Son of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent really. No complaints, compared to other places.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your review, it is always good to see you when you are here visiting mum.

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Current Review Score: 9.6 (9.603)

Overview of Review Score

The Review Score of 9.6 (9.603) out of 10 for Pine Martin Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Pine Martin Grange Care Home is calculated as follows: ( (99 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 118 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.781 Points relating to the number of positive Reviews for Pine Martin Grange Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 10 Positive Reviews ÷ 12.8 = 0.781
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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