Pine Martin Grange Care Home

Sandford Road, Sandford, Wareham BH20 7AJ
Review Us
9.6 68 Reviews
  • Pine Martin Grange Care Home, Wareham
Pine Martin Grange offers homely comforts in a luxury setting. The ground floor is arranged for people with residential needs, many rooms having patio doors opening onto landscaped gardens. The first floor is specifically designed to meet the needs of people living with dementia.

Fees for the service are all-inclusive and cover everything from the bar and private dining to use of the gym and hair salon.

The home enables residents to live life as independently as possible with the reassurance that 24-hour care provision is close at hand when needed.

At Pine Martin Grange there is a whole home approach and 'going that extra mile' is all part of the service.

The environment encourages sociability with a number of lounges and a bar and bistro/cafe offering refreshment to residents and their friends.

Residents can enjoy the peacefulness of the gardens, read quietly in the library or pay a visit to the beauty salon where they can enjoy being pampered by the hairdresser or beautician.

The home offers a full programme of activities and social events.
Residents are able to access the gym and the home offers instruction on how to make the most of your visits.

The home has an experienced head chef and varied menus cater for all tastes.

Visitors are encouraged and the hospitality is extended to family and friends. Evenings can be spent watching a movie in the cinema or enjoying a drink on one of the home's many terraces.

Pine Martin Grange was awarded Best New Care Home by Pinders 2018.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1845
  • Self-Funded Nursing Care: from £1845
  • Self-Funded Nursing Dementia Care: from £1845
  • RESPITE Self-Funded Residential Care: from £1945
  • RESPITE Self-Funded Residential Dementia Care: from £1945
  • RESPITE Self-Funded Nursing Care: from £1945
  • RESPITE Self-Funded Nursing Dementia Care: from £1945

Fees are all inclusive of everything. LA accepted with a top up.

These prices are only a guideline, please contact Pine Martin Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Helen Lacey (Home Director)

Local Authority / Social Services

Admission Criteria

  • Please contact the home to discuss your individual requirements
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors are welcome at any time

Parking

  • Plenty of parking to the front and rear of the home

Pine Martin Grange Care Home Reviews (68)

9.6

Pine Martin Grange Care Home has a Review Score of 9.6 (9.603) out of 10, based on 10 reviews in the last 2 years.
Over all time Pine Martin Grange Care Home has 68 reviews.

Overall Experience
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Date Published
  • 68
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Reviewer Connection to Pine Martin Grange Care Home
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  • 5
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Total of 68, showing 41-60
Review from A C (Wife of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, who has Alzheimers, regards Pine Martin Grange as his second home. He stays for a week every 4 months.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your review, it is always a pleasure to have your husband stay with us.

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Review from A H (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent the last two and a half weeks of his life at Pine Martin Grange Care Home. The end of life care given to him was excellent. Every staff member was kind, caring and courteous towards my father and the whole of our family in a very sad and difficult time for everyone. My father received
the very best care and dignified end which he deserved. I highly recommend this care home.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. It was a privilege to be able to care for your father and support your family at the time.

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Review from Virginia J (Wife of Resident) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Pine Martin is an up-market, purpose-built residential home with excellent facilities. The staff. Both carers and office, are polite and helpful. Sadly there are not enough of them!
This last remark means bell ringing from bedrooms and ages in someone to attend. Also, crockery etc is left in the bedroom
for too long.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for taking the time to add a review, your comments are very important to us. We pride ourselves on achieving high standards and I am sorry you were disappointed. We would welcome the opportunity to discuss the areas raised and our home director, would be happy to meet with you.

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Review from M M (Daughter of Resident) published on 3 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Pine Martin looked after my mum after she left hospital with a serious combination of Alzheimer's, Diabetes and a UTI. Despite being severely incapacitated, Mum was treated with excellent care, compassion, kindness and professionalism by all the staff - whether it was the managers, care
staff, restaurant staff, kitchen staff, laundry etc and the rest of the family were also treated with great kindness and respect. It gave us all much comfort to think this last year of her life she was in a lovely room overlooking the garden, quiet and peaceful with calm and gentle care.
During the time of Mum's illness, my Dad was also taken ill and we decided he would become a resident to make it easier for him to visit mum. The staff could not have made this easier and despite losing his language initially, with excellent caring support he was able to return home and live independently after a few months. I recommend Pine Martin very highly indeed and remain ever grateful to the team.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. It was such a privilege to care for both your mum and dad, we have such fond memories of them here together.

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Review from John A (Resident) published on 2 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here following major surgery for two weeks prior to returning home to resume caring for my sick wife. This rest was certainly helped. I have been helped and supported fully. The surroundings have been excellent similarly to the staff and the organisation.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your review. It was a pleasure to have you stay with us and I am pleased it helped with your recovery.

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Review from John C (Brother of Resident) published on 16 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delighted with the care for my sister. She is very happy and content and extremely well cared for. All staff are kind and considerate and we have no concerns for her wellbeing.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for you lovely review. It is a pleasure to have your sister living here with us and we are so lucky to have got to know your lovely family.

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Review from Aurora M (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot praise the care love and attention Dad is getting at Pine Martin. We had to move him there end of last year when his dementia progressed. We were very nervous about the move but he settled in quickly and happily. The room is always clean and his clothes laundered very well. He is kept busy and
enjoys the activities and days out. The food is excellent. We are always made very welcome.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your lovely review. It has been great to get to know you all and it is lovely to see your dad enjoying life here at Pine Martin Grange.

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Review from W D (Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant and very caring. Everybody is friendly and supportive.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. It has been great to get to know you and your family. Call in and see us for coffee soon.

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Review from John J (Husband of Resident) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my wife was only resident for four days. The care she received throughout was outstanding in every way.
The night staff were particularly caring and helpful as my wife's life drew to a close.
We are very grateful to all the staff at Pine Martin Grange who were both cheerful and professional
at all times.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. Although only for a short time, it was a privilege to be able to care for your wife. I will pass on your kind words to the team. Best wishes to you and your family.

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Review from G H (Friend of Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think your service to residents and their friends/family is fantastic.
I was always made to feel very welcome by your staff and the care of my friend was excellent.
Thank you.
Beautiful, well organised and well planned care in a spacious, modern setting. Outside space well used and attention to
detail, including listening to residents and really going the extra mile to make them feel heard.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. We are so pleased you enjoyed visiting our home.

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Review from D K (Respite Resident) assisted by family/friend published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was resident at Pine Martin Grange for a week and was treated with the utmost courtesy, respect and friendliness by all the staff. The food was excellent and plentiful. Tea and coffee were available at any time. My room on the ground floor was well furnished and very comfortable. The en-suite was
well equipped. The outside area was well planted and the lounge and library rooms were comfortable. I did not take part in any activities though my wife would have preferred me to, I was content in my lovely room.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your lovely review. It was a pleasure to have you stay with us at Pine Martin Grange and we look forward to seeing you soon.

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Review from S T (Wife of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support are excellent. The staff/carers are extremely helpful, friendly and caring and the overall atmosphere of the home is welcoming and happy.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your lovely review. We are a happy team and I am so pleased you all feel welcome. It has been a pleasure to get to know you all, especially the new puppy.

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Review from Jane L (Daughter of Resident) published on 17 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We first came across Pine Martin Grange in July when my father suddenly became unwell and was admitted to hospital. We needed somewhere quickly and local for a period of respite care. Pine Martin Grange was our first choice and very quickly became our only choice as they were so willing to help us during
a very stressful period. My father moved in and eventually stayed for 6 weeks as a temporary resident. The home was brilliant, yes there were teething problems as my father settled in, but then his whole world had been turned upside down. None of his children live locally and so when we do visit it is often for a few days and lots of meals - again the home staff have made us very welcome, and are keen to make sure that our needs and those of our father are met.


Following the period of respite, our father then volunteered to become permanent, and during our frequent phone calls continues to praise the team and the environment.

Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your review. I am glad we were able to help you and your family through a stressful time. It has been lovely to get to know your dad and I am pleased he is settled here at Pine Martin Grange.

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Review from Kathleen S (Respite Resident) published on 11 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All in all very friendly and obliging.
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Review from Nick G (Son of Resident) published on 6 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every new business has initial teething problems and Pine Martin Grange was no exception, in fact,at one time, I questioned whether I had made a proper decision relating to the care and welfare of my mother.
However, in the last two to three months under new leadership and a group of committed heads
of department, things have turned round to such an extent that the CQC review was really very good.
I now have every confidence, going forward, that my mother's care is in the safe hands of a group of vocationally driven, caring professionals.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you so much for your review. We are all very proud of our recent CQC inspection results. Your mum is a wonderful lady, and it has been lovely to get to know her.

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Review from Gillian T (Daughter of Resident) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care provided for my father. Very speedy admission assessment and once here nothing seems too much trouble. Staff are friendly, caring and professional. Home is spotless and clients are actively encouraged to join in and you immediately feel part of a family. We couldn't have found anything
better.
Reply from Lorrain Puckett, Family Liaison Manager at Pine Martin Grange Care Home

Thank you for your review. It has been wonderful to get to know you and your dad. I am so pleased you feel part of our family here at Pine Martin Grange.

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Review from Janis D (Wife of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Delighted my husband is well cared for and loved in a family atmosphere.
This has become like a home from home for me so it is very special.
Reply from Lorrain Puckett, CEM at Pine Martin Grange Care Home

Thank you for you lovely comments. It has been wonderful to get to know you all and so pleased that you feel part of the Pine Martin Grange family.

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Review from V H (Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I especially remember the kindness shown by all the staff. They made me feel comfortable and welcome and responded without making me feel too demanding. I couldn't fault the treatment I had.
Reply from Louise Hedley, Manager at Pine Martin Grange Care Home

Thank you so much for your kind words V H, we are all so happy you enjoyed your stay with us.
We hope to see you again in the future.

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Review from Rhonda W (Daughter of Resident) published on 15 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found this care home to be excellent on all levels. The friendly welcoming staff go out of their way to provide a genuinely caring atmosphere; nothing seems to be too much trouble for them. My mother, who is partially sighted and deaf, recently celebrated her 102nd birthday there and the home
organised lunch for the family and a tea party for all the residents. Four generations of our family attended the party and my mother didn’t want the day to end.


This care home is in a different league to all the others I visited over a wide area. Whilst the fees are not cheap the value is exceptional. I would recommend it wholeheartedly.


I would like to thank all the staff for continuing to make my mother’s stay so happy.

Reply from Lorrain Puckett, CEM at Pine Martin Grange Care Home

Thank you for your lovely comments. It is a pleasure having your mum here with us and great to get to know the whole family. We all feel it was such a privilege to be able to share her 102nd birthday with you all.

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Review from Pam U (Wife of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful, new, care home where all the staff made my Husband, family and friends very welcome even the dog! Catering department has some 'hiccups', which were resolved, but the management teams input was valuable in resolving those staffing issues. Quality of food and drinks was very good.
Reply from Lorrain Puckett, C E M at Pine Martin Grange Care Home

Thank you for your lovely comments. It was lovely to get to know you all and a pleasure to have your husband stay with us.

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Current Review Score: 9.6 (9.603)

Overview of Review Score

The Review Score of 9.6 (9.603) out of 10 for Pine Martin Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Pine Martin Grange Care Home is calculated as follows: ( (99 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 118 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.781 Points relating to the number of positive Reviews for Pine Martin Grange Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 10 Positive Reviews ÷ 12.8 = 0.781
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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