Pine Martin Grange Care Home

I now have every confidence, going forward, that my mother's care is in the safe hands of a group of vocationally driven, caring professionals.

Fantastic care provided for my father. Very speedy admission assessment and once here nothing seems too much trouble. Staff are friendly, caring and professional. Home is spotless and clients are actively encouraged to join in and you immediately feel part of a family. We couldn't have found anything better.

This has become like a home from home for me so it is very special.

I especially remember the kindness shown by all the staff. They made me feel comfortable and welcome and responded without making me feel too demanding. I couldn't fault the treatment I had.

I have found this care home to be excellent on all levels. The friendly welcoming staff go out of their way to provide a genuinely caring atmosphere; nothing seems to be too much trouble for them. My mother, who is partially sighted and deaf, recently celebrated her 102nd birthday there and the home organised lunch for the family and a tea party for all the residents. Four generations of our family attended the party and my mother didn’t want the day to end.

This care home is in a different league to all the others I visited over a wide area. Whilst the fees are not cheap the value is exceptional. I would recommend it wholeheartedly.

I would like to thank all the staff for continuing to make my mother’s stay so happy.

Wonderful, new, care home where all the staff made my Husband, family and friends very welcome even the dog! Catering department has some 'hiccups', which were resolved, but the management teams input was valuable in resolving those staffing issues. Quality of food and drinks was very good.

I have only become a resident here since 23/02/2018. Suffice it to say I have had every help and care I require plus extra personal care such as hair, nails and dressings and medication.

The level of care is wonderful and although we are only 15 minutes away the staff deal with everything so we can have quality time with mum, walking in the garden or visiting the beautiful countryside. PMG arrange many activities including visits to garden centres, cookery and gardening and much more plus events to celebrate Valentine’s Day, Easter, St Patrick’s day and so on....or residents can simply relax in the sitting rooms, library or their own room. There is even a gym and a cinema.

A beautiful care home in lovely grounds. Spacious rooms with access to a garden/patio area direct from the room. Rooms have modern wet room en-suites and are beautifully decorated. There are bathrooms with hoists, library, free bar, cinema room, gym and a private dining room for special occasions. Guests/friends can join residents for lunch etc with a choice of menu (always delicious) and drinks, free for all. There are free hairdressing and manicure/beauty treatments for residents, GP service and free chauffeur service. Lots of community activities with local residents/friends/children having regular activities within the home. Staff are very polite, helpful and knowledgeable. The ratio of staff to residents is excellent, well above other care home levels. There is a very caring attitude and residents are encouraged to enjoy life.This home is run on an all-inclusive or home from home approach. It is quite like a five-star hotel yet feels like you are at home. My Dad loves it there.

The care home is new with everything you require. Staff friendly and helpful. I would recommend Pine Martin Grange Care Home.

Staff are friendly, we were looked after well. The food is excellent.

Excellent - fabulous! My mother in law is so very happy - no more to be said!

I was a homecarer for both parents for 15 years and a daily visitor at a residential facility for three years. In this last month, I have been able to take a step back confident in the knowledge that she is safe, happy and cared for at the highest level of my expectations.

The activities are stimulating and fun. The staff are helpful and very friendly.