Signature at Reigate Grange

50-54 West Street, Reigate RH2 9DB
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9.8 127 Reviews
  • Signature at Reigate Grange, Reigate
Reigate Grange is purpose-built and therefore fit for the purpose of promoting independence whilst keeping people safe. It offers Signature's exceptional residential and nursing care combined with outstanding facilities and services, all within a comfortable, friendly and home-like environment. The home features private apartments that vary from studios to one-bedroom suites. In addition, and in Reigate's dementia community, there are bespoke specialist dementia suites, designed especially to offer unique support for individuals requiring specialist dementia care.

Residents are able to enjoy the three acres of land that Reigate Grange is situated within, as well as nature and wildlife zones. There are regular organised trips out and residents are encouraged and supported to continue enjoying hobbies, both old and new. The atmosphere and ambience of Reigate Grange is evident the minute you enter the stunning reception area. There is a sense of calm, contentment and companionship in the combined café area and for those that prefer their own company, there are comfortable sofas just on the periphery.

Care Provided by Signature at Reigate Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2080
  • Self-Funded Residential Dementia Care: from £2250
  • Self-Funded Nursing Care: from £2080
  • Self-Funded Nursing Dementia Care: from £2250
  • RESPITE Self-Funded Residential Care: from £2496
  • RESPITE Self-Funded Residential Dementia Care: from £2700
  • RESPITE Self-Funded Nursing Care: from £2496
  • RESPITE Self-Funded Nursing Dementia Care: from £2700

These prices are only a guideline, please contact Signature at Reigate Grange to find out the exact price for your requirements.

Contact Signature at Reigate Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Signature at Reigate Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Fahame Aboubacar (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (11)
  • Single Rooms with Ensuite Wet Room (73)
  • Couples/Companion Rooms with Ensuite Wet Room (11)

Signature at Reigate Grange Reviews (127)

9.8

Signature at Reigate Grange has a Review Score of 9.8 (9.832) out of 10, based on 38 reviews in the last 2 years.
Over all time Signature at Reigate Grange has 127 reviews.

Overall Experience
  • 113
  • 7
  • 0
  • 1
  • 6
Date Published
  • 127
  • 9
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  • 38
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Reviewer Connection to Signature at Reigate Grange
  • 43
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  • 12
  • 5
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  • 3
  • 3
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  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 127, showing 121-127
Review from R W (Daughter-in-law of Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and nursing that my father-in-law has received is second to none. All the staff are lovely, caring and friendly. The food is very good with a variety and flexible eating times. The facilities are fantastic which allows a lot of variety in his days/weeks so he doesn't get bored, which was happening
at home by himself. There are also good outings to enjoy.
Reply from Jennifer Linstead, Client Liaison Manager at Signature at Reigate GrangeThank you so very much for taking the time and trouble to post this review. We are all so pleased to have your father here, and even more delighted that you and he are happy with his new home.
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Review from G C (Friend of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My comment refers to Hilltops: The staff are all very friendly and attentive and all seem keen to ensure the residents are looked after in a dignified and respectful way. Overall the facilities are very good, the Hilltops garden is a great asset that needs to be used more. It would be very helpful to
know who is in charge when a visitor arrives. Day to day issues are dealt with fine but a regular care review with senior staff are friends/family would be beneficial. The visitor's car park is poorly designed, parking will become an issue as the Grange fills up.
Reply from Karen Davies, Client Liaison Manager at Signature at Reigate GrangeThank you for your response we appreciate the time you have taken to give us feedback. Our dementia care manager has planned care reviews and the idea of a who’s who and who’s in charge board is excellent and we are running with that idea with one being in place in due course.
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Review from Chris S (Son of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good amount of activity and very pleasant surroundings. The food is excellent and the staff very friendly and helpful.
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Review from Hugh W (Resident) published on 10 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well looked after and very comfortable
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Review from Alwyn M (Resident) published on 10 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To move into Signature at Reigate Grange as a place to live in one's retirement is amazing. The first impression is quite exciting. It is all full of beautiful colours with attention to all details. This coupled with the outstanding caring staff makes the future look bright and interesting and fun.
The staff always take time and friendship to spare. Not least is the joy of the delicious and varied menu.
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Review from M C (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and the home are wonderful. Mum moved into the dementia unit in August and is settling well into her little community. She is never on her own and there is always plenty for her to do. We can come and go whenever we want and are encouraged to be a part of her new family as well. It has been
a weight of our shoulders.
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Review from A W (Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very surprised at the high standard maintained in all departments of the home. The staff are exceptional in every way and always friendly. I cannot fault this in any way.
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Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for Signature at Reigate Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.832 for Signature at Reigate Grange is calculated as follows: ( (390 Excellents x 5) + (54 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 453 Ratings = 4.832
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Signature at Reigate Grange is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

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Meet the Team (6)

Fahame

Fahame Aboubacar

Job Title: General Manager Joined: 2023

I was privileged to join Reigate Grange in March 2023 to support the team as Care Services Manager. I was delighted to move into the role of Interim General Manager in June, and then to be confirmed as the General Manager later that year. I’m a qualified Registered Nurse, a dynamic individual with excellent nursing and leadership skills. I have a track record of delivering clinical excellence in a professional manner through direct nursing care. I have deputised for more than 10 years and also worked as Acting Manager. I’m a qualified TTT (Train The Trainer) and also have experience in commissioning new homes. At Reigate Grange, there is a genuine team spirit of cooperation and a passion to deliver the highest quality care. As General Manager, I strive to support this ethos and make our home truly exceptional.

Mariyana

Mariyana Storey

Job Title: Dementia Care Manager Joined: 2020

I first joined Signature in October 2020 as a Care Supervisor in the dementia care community. I was then promoted to the role of Dementia Care Manager. If there is one thing that I've learned in my years of working with people living with dementia it is: the happiest and most fulfilled people are those who devote themselves to something bigger and more unique. There's nothing more rewarding than helping the most vulnerable people to continue to live their lives with dignity and respect.

Lesley

Lesley Loizou

Job Title: Client Liaison Manager

I have been working in the care sector for over 15 years and am delighted to join the team at Signature at Reigate Grange. The home has gone from strength to strength over the past few years and has built an impressive reputation for delivering outstanding care alongside exceptional hospitality services. Signature’s approach to person-centred care is not only amplified through robust and bespoke care plans, but through a range of meaningful activities both within the home and the local community. With so many features on offer, including fine dining and wellbeing facilities, I would be proud to welcome you for a tour and to discuss how we can support your future care needs.

Dean

Dean Ferrari

Job Title: Maintenance Manager Joined: 2023

I started at a previous Signature home as a Maintenance Assistant, progressing to be Manager and moved to Reigate Grange in 2023. Prior to coming into the care industry, I enjoyed renovating houses and did a lot of travelling for work. I thoroughly enjoy working here at Reigate and strive to keep the home and grounds to an excellent standard for our residents.

Holly

Holly Durban

Job Title: Hospitality Supervisor Joined: 2025

I’ve spent most of my professional life in hospitality, but a few years ago I realised I wanted to do something more meaningful and rewarding. That decision led me to the care sector and ultimately to Signature at Reigate Grange.


Since joining the team, I’ve progressed from Hospitality Assistant to Hospitality Supervisor, and now manage the Activities Department. I love engaging with our residents every day and creating fun, thoughtful activities that they can truly look forward to.


What motivates me most is building a warm, vibrant atmosphere where residents feel valued, entertained, and cared for. It’s a real privilege to be part of their lives and to help make each day a little brighter.

Bruno

Bruno Morao

Job Title: Head Chef Joined: 2025

Bruno Morao is the talented Head Chef at Reigate Grange Care Home, where he leads the kitchen team in delivering exceptional dining experiences for residents.


Bruno first joined Reigate Grange as Sous Chef in February 2024, bringing over 15 years of experience in the care sector catering. His dedication and passion for food led to his promotion to Head Chef in May 2025.


Originally from Portugal, Bruno has lived in England for more than 20 years and earned his professional chef qualifications here. He is passionate about creating delicious, nutritious meals with a particular love for Mediterranean cuisine.


Bruno is committed to designing seasonal menus that celebrate fresh, high-quality ingredients and meet the diverse dietary needs of residents. His approach to food is centred on teamwork, creativity, and making every meal a memorable experience.

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