
The love, care and support she was given was exceptionalLouise S(Daughter of Resident/Service User)

excellent facilities for residents.Susan M(Daughter of Resident/Service User)

All the staff were extremely helpful and welcomingJ O(Son of Resident/Service User)

The love, care and support she was given was exceptionalLouise S(Daughter of Resident/Service User)

excellent facilities for residents.Susan M(Daughter of Resident/Service User)

All the staff were extremely helpful and welcomingJ O(Son of Resident/Service User)

Bupa Wood Norton Care Home is located within Richmond Villages Wood Norton, a vibrant retirement community located between Evesham and Pershore in Worcestershire. Nestled in the heart of the village, the beautifully presented 60-bed Bupa care home is close by to a range of state-of-the-art on site facilities not usually found in a care home.
You don't need Bupa health insurance to become a Richmond Villages resident.
The facilities include the...
Care Provided by Bupa Wood Norton
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bupa Wood Norton for full pricing details and T&Cs.
Contact Bupa Wood Norton to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Richmond Villages
- Private Owned
Person in charge
- Aimee Celik(Village Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
Room Information
- Single Rooms (60)
Visiting
- Please report to reception and ask for a Sales Adviser if you would like to visit, please do call to book an appointment if possible.
Parking
- As you drive up toward the village, Richmond Villages Wood Norton is on the right. Please turn left just after the small island to access the main courtyard. Please report to reception and park in the main courtyard.
Bupa Wood Norton Reviews (63)
Bupa Wood Norton has a Review Score of 9.7 (9.731) out of 10, based on 18 reviews in the last 2 years.
Over all time Bupa Wood Norton has 63 reviews.
My mum was a resident for two weeks on the care unit at Wood Norton. The love, care and support she was given was exceptional and indeed our family. She was treated with such dignity equal to her being at home. I cannot thank the staff enough for their professionalism they were incredible so loving and caring it made the situation we were in so much easier to deal with and for my dad to face the future. I cannot thank them all enough or recommend Wood Norton village more highly.
They are settling in well now thanks to the care, consideration and friendliness of all the staff.
My father had his 95th birthday last week and the catering staff really put themselves out so our Family could have a lunch party within easy access of their rooms. In the afternoon we moved out onto the terrace for tea and cake to which other residents on the floor were invited. It made for a very sociable afternoon for us all.
I have no reservations in recommending Richmond Wood Norton Care Home to anyone who is looking for quality, dignity in care in delightful surroundings.
Thank-you so much for your very kind review Deborah. We are delighted to have your parents on Hanbury and trust we will go on providing the very best level of care for them both. Happy Birthday to your Father!
My husband has been at Wood Norton since April and l am overwhelmed at the care and support he receives. He is happy and content as he is treated with utmost dignity, warmth and respect. All of the staff are friendly, kind and supportive to me which has improved my mental health. l am truly very grateful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 28 July 2026Residential, nursing and dementia care beds available with ensuite facilities.
News (9) & Events (0)
- 03 Jul 2026
Residents at Richmond Villages Wood Norton recently came together for their annual summer fayre, celebrating the sunny weather whilst also raising over £650 for charity. In true summer fayre style,...
- 01 Jul 2026
Special Offer: Move into a selected Richmond Villages Wood Norton rental apartment and enjoy half-price rent for your first six months, giving you the perfect opportunity to experience our vibrant...
- 15 May 2026
Whether you're looking for short-term care for a friend or family member, or even a break for yourself, or if you're considering longer-term care but wish to trial a potentially...
There are no upcoming events for Bupa Wood Norton.
Awards / Recognitions (5)
- 31 Jan 2025Recipient: Richmond Villages
- 17 Nov 2023Recipient: Bupa Wood Norton
- 11 Oct 2023Recipient: Bupa Wood Norton
Accreditations
There are no accreditations posted yet for Bupa Wood Norton.
Meet the Team (5)

Hello, my name is James Culley I am the Village Manager. I have been with the team at Wood Norton since August 2023 and have been working within the health & social care sector for the last 23 years.
Wood Norton Care Home is a beautiful care home that is integrated into the lovely Richmond Village Wood Norton Community.
Please do not hesitate to get in touch should you have any questions about the Wood Norton Care Home.

Harry is the Deputy Village Manager/Head of Hospitality at Richmond Villages Wood Norton. Harry is responsible for the spa, restaurant and activities.

Tabitha Parkin-Lowe is the Domiciliary Care Manager

I have worked at Richmond Villages since March 2025, Head of Activities. My role is to ensure a variety of activities for the residents to participate in. These activities range from trip out, arts and crafts, interest groups and external entertainment. It is a very varied role and I work with a fantastic talented team.

Aimee is the Care Home Manager
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Wood Norton to verify any information. View our terms and conditions. Bupa Wood Norton has an Enhanced Service -more info.