Richmond Villages Wood Norton

Evesham Road, Wood Norton, Evesham WR11 4TY
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9.6 61 Reviews
  • Richmond Villages Wood Norton, Evesham
Redefining retirement living, Richmond Villages Wood Norton is a luxury retirement village located between Evesham and Pershore in Worcestershire. Nestled in the heart of the village, the beautifully presented 60-bed care home is close by to a range of state-of-the-art on site facilities not usually found in a care home.

The facilities include the Wellness Spa with a heated accessible swimming pool, hydrotherapy pool, sauna, steam room, spa treatment rooms and hairdressing salon, as well as a restaurant, café-bar, library and activities room.

All care home bedrooms are decorated by a team of specialist interior designers and feature electric profiling beds, a range of furniture, TV, telephone, en-suite shower room and Wi-Fi access.

The care team are supported by the Richmond Villages Wood Norton hospitality team who provide nutritious meals, while the activities team provide a range of social and recreational activities carefully designed to meet everyone's needs. As well as a care home, the premium retirement community in the Worcestershire countryside, also features an exquisite selection of Independent and Assisted Living Apartments, Richmond Villages Wood Norton is the perfect location to enjoy your best years.
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Care Provided by Richmond Villages Wood Norton

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1647
  • Self-Funded Nursing Care: from £1550
  • Self-Funded Nursing Dementia Care: from £1847
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £2077

These prices are only a guideline, please contact Richmond Villages Wood Norton to find out the exact price for your requirements.

Contact Richmond Villages Wood Norton to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Richmond Villages Wood Norton to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • James Culley (Village Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019

Room Information

  • Single Rooms (60)

Visiting

  • Please report to reception and ask for a Sales Adviser if you would like to visit, please do call to book an appointment if possible.

Parking

  • As you drive up toward the village, Richmond Villages Wood Norton is on the right. Please turn left just after the small island to access the main courtyard. Please report to reception and park in the main courtyard.

Richmond Villages Wood Norton Reviews (61)

9.6

Richmond Villages Wood Norton has a Review Score of 9.6 (9.593) out of 10, based on 19 reviews in the last 2 years.
Over all time Richmond Villages Wood Norton has 61 reviews.

Overall Experience
  • 55
  • 4
  • 1
  • 0
  • 1
Date Published
  • 61
  • 5
  • 7
  • 19
  • 42
Reviewer Connection to Richmond Villages Wood Norton
  • 29
  • 13
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Denise H (Wife of Resident) published on 4 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Wood Norton since April and l am overwhelmed at the care and support he receives. He is happy and content as he is treated with utmost dignity, warmth and respect. All of the staff are friendly, kind and supportive to me which has improved my mental health. l am truly very grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.593)

Overview of Review Score

The Review Score of 9.6 (9.593) out of 10 for Richmond Villages Wood Norton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.668 for Richmond Villages Wood Norton is calculated as follows: ( (175 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 217 Ratings = 4.668
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Richmond Villages Wood Norton is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (6)

James

James Culley

Job Title: Village Manager Joined: 2023

Hello, my name is James Culley I am the Village Manager. I have been with the team at Wood Norton since August 2023 and have been working within the health & social care sector for the last 23 years.


Wood Norton Care Home is a beautiful care home that is integrated into the lovely Richmond Village Wood Norton Community.


Please do not hesitate to get in touch should you have any questions about the Wood Norton Care Home.

Harry

Harry Shepherd

Job Title: Deputy Village Manager/Head of Hospitality

Harry is the Deputy Village Manager/Head of Hospitality at Richmond Villages Wood Norton. Harry is responsible for the spa, restaurant and activities.

Tori

Tori Sword

Job Title: Senior Village Advisor

Tori is the Senior Village Advisor at Richmond Villages Wood Norton.

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Tabitha Parkin-Lowe

Job Title: Domiciliary Care Manager

Tabitha Parkin-Lowe is the Domiciliary Care Manager

Louise

Louise Kitching

Job Title: Head of Activities Joined: 2025

I have worked at Richmond Villages since March 2025, Head of Activities. My role is to ensure a variety of activities for the residents to participate in. These activities range from trip out, arts and crafts, interest groups and external entertainment. It is a very varied role and I work with a fantastic talented team.

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Aimee Celik

Job Title: Care Home Manager Joined: 2025

Aimee is the Care Home Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Villages Wood Norton to verify any information. View our terms and conditions. Richmond Villages Wood Norton has an Enhanced Service - more info.