Riverdale Care Home

65 Duggers Lane, Braintree CM7 1BA
Review Us
9.9 101 Reviews
  • Riverdale Care Home, Braintree
Riverdale Care Home is where first-class care meets luxury living. This 40-bed exceptional care home provides outstanding residential, nursing, respite and dementia care in a beautiful purpose-built setting, which offers private en-suite rooms and rooms for couples. The home prides itself on its array of lifestyle initiatives, which have been specially designed to promote the wellbeing of residents.

These include:
Chatterbox: a unique way of initiating conversations amongst residents and staff, by encouraging residents to ask a simple question and posting it in the 'Chatterbox'.
Make a Wish: residents choose a special wish they would like to fulfil, and these wishes are granted periodically throughout each year, giving residents and their families an occasion to look forward to where special memories are made.
About Me: an initiative designed to help staff get to know each individual, their likes, dislikes and what is important to them.
Lifestyle Pioneers: residents are given the opportunity to become a 'pioneer' in a lifestyle field of their choice. Whether they like to paint, garden or read, there is a pioneer role for everyone at Riverdale.

A host of hi-spec facilities are available throughout the home for residents’ comfort, along with freshly prepared food cooked by talented chefs, all tailored to the individual preferences of residents. On-site amenities include a hair & beauty salon, multisensory spa bath, cinema, potting shed, fine dining and outdoor terraces – Riverdale also offers an eco-friendly sustainable living space that meets the individual needs of all residents. More than just outstanding residential care; Riverdale offers a home-from-home environment, to ensure all needs – beyond the realms of care – will be met.
Show Riverdale Care Home on the Map

Care Provided by Riverdale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

The price(s) shown are provided by the care home. Contact Riverdale Care Home for full pricing details and T&Cs.

Contact Riverdale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Riverdale Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nathalie Champion (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • To arrange a visit, please call the home directly. No restrictions on visiting.

Parking

  • Ample on-site parking.

Riverdale Care Home Reviews (101)

9.9

Riverdale Care Home has a Review Score of 9.9 (9.875) out of 10, based on 37 reviews in the last 2 years.
Over all time Riverdale Care Home has 101 reviews.

Overall Experience
  • 95
  • 6
  • 0
  • 0
  • 0
Date Published
  • 101
  • 12
  • 19
  • 37
  • 64
Reviewer Connection to Riverdale Care Home
  • 38
  • 11
  • 10
  • 8
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 101, showing 101-101
Review from S G (Friend of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival, we were met by very friendly, helpful and informative staff. The home is spanking new and, as such, exceptionally clean and 'fresh'.
The decoration is excellent - calming and tasteful.
The staff were exceptional - very attentive, kind, interested and caring.
Our friend, who's currently
a resident, has made huge progress in a very short time.
Everyone is very proud of this new home and rightly so.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Riverdale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Riverdale Care Home is calculated as follows: ( (376 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 425 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Riverdale Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 01 Jun 2026

Please call the home directly to find out about bed vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (3)

Judith

Judith Boikhutso

Job Title: Interim Home Manager Joined: 2026

Judith brings a wealth of experience in nursing and care home leadership, with a strong commitment to delivering high-quality, person-centred care. Throughout her career, she has held a range of senior and interim management positions, successfully supporting services through periods of change and improvement. She has worked closely with regulators, local authorities, and multidisciplinary teams to achieve positive outcomes for residents.


Passionate about enhancing quality and safety, Judith takes a collaborative and supportive approach to leadership, empowering colleagues to deliver the highest standards of care. Her focus is on creating sustainable improvements that enhance the well-being, dignity, and quality of life of residents while providing reassurance and support to their families.

Lynda

Lynda Inch

Job Title: Customer Relations Manager Joined: 2019

Lynda has 25 years of experience within the care sector as a previous Home Manager. She is compassionate, and understanding and demonstrates empathy to ensure that she delivers first-class relations to new clients, family and friends ensuring the transition into Riverdale Care Home is a positive and pleasant experience.

Suzanne

Suzanne Gibson

Job Title: Administrator Joined: 2020

Suzanne has been a valued member of the Riverdale team for over five years and is passionate about providing exceptional support to residents and their families. Her career at Riverdale reflects her dedication and commitment to care, having progressed from Healthcare Assistant to Senior Healthcare Assistant before moving into her current role as Administrator.


Drawing on her hands-on care experience and strong understanding of residents' needs, Suzanne plays an important role in ensuring the smooth day-to-day running of the home. She takes great pride in building positive relationships with residents, relatives, and colleagues, and is committed to making a meaningful difference in the lives of those she supports every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverdale Care Home to verify any information. View our terms and conditions. Riverdale Care Home has an Enhanced Service - more info.