Ascot Grange Care Home - Avery Collection

Bagshot Road, Ascot SL5 9PR
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9.8 103 Reviews
  • Ascot Grange Care Home - Avery Collection, Ascot
In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either Assisted Residential Living, Respite, Dementia and Nursing Care.

Ascot is a very comfortable homely environment offering 96 studios or one-bedroom apartment with excellent dining options for residents. Ascot Grange also has a separate industry leading dementia suite in keeping with Stirling University's Gold Framework for those living with Dementia.

Ascot happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories together.

The home features two dining rooms and a further private dining room for special occasions. In addition, there is a cinema, hair salon, spa and treatment room as well as an activity and entertainment lounge.

The beautiful, landscaped gardens, which are easily accessible are tended by the award-winning landscape gardener and his team weekly and offer many different areas to sit out and enjoy the weather whilst the hospitality team are on hand to ensure your ongoing comfort and enjoyment.

Ascot Grange is at the very pinnacle of senior care with comfortable surrounds at competitive prices.

Care Provided by Ascot Grange Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 106 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1900
  • Self-Funded Nursing Care: £1800 – £1900
  • Self-Funded Nursing Dementia Care: from £2050
  • RESPITE Self-Funded Residential Care: £1750 – £2400
  • RESPITE Self-Funded Residential Dementia Care: from £2000
  • RESPITE Self-Funded Nursing Care: £1900 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: from £2150
The price(s) shown are provided by the care home. Contact Ascot Grange Care Home - Avery Collection for full pricing details and T&Cs.

Contact Ascot Grange Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Ascot Grange Care Home - Avery Collection to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mark Deadman (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (88)
  • Couples/Companion Rooms (9)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • Residents able to have visitors regardless of time. There is a private dining room for special occasions or simply for enjoying a Sunday roast with friends and family.

Parking

  • Parking for residents and visitors is available on site

Ascot Grange Care Home - Avery Collection Reviews (103)

9.8

Ascot Grange Care Home - Avery Collection has a Review Score of 9.8 (9.787) out of 10, based on 19 reviews in the last 2 years.
Over all time Ascot Grange Care Home - Avery Collection has 103 reviews.

Overall Experience
  • 90
  • 12
  • 0
  • 0
  • 1
Date Published
  • 103
  • 7
  • 11
  • 19
  • 84
Reviewer Connection to Ascot Grange Care Home - Avery Collection
  • 43
  • 14
  • 10
  • 7
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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  • 1
  • 1
Total of 103, showing 101-103
Review from Charles P (Nephew of Resident) published on 31 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle is now a resident at Ascot Grange. The move was very easy and trouble-free. All of the staff have been most helpful at all stages of the move, including organising his furniture, hanging his pictures, showing him around the site, dealing with his medication and clinical needs, and making him
feel welcome.
Having lived on his own for a very long time, such a move was likely to be difficult, but each member of staff has helped to make this transition as easy as possible. He is very happy with the service and attention that he receives, even the restaurant is catering for his little foibles and preferences. From an administrative viewpoint, the move has been as easy as I can imagine too.
Reply from Wendy Westbury, Senior Client Liaison Manager at Ascot Grange Care Home - Avery CollectionThank you, Charles, we are so pleased you have felt supported moving your Uncle to Ascot Grange. More importantly, we are thrilled with how well he is adapting to his new home and he is settling so well.
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Review from Caroline H (Daughter of Resident) published on 31 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care and facilities at Ascot Grange is outstanding. All the staff (carers, family liaison, activity managers, reception, caterers and cleaners) know Mum and our family by name and are genuinely welcoming, caring and thoughtful.
The difficult decision to move Mum into care was made
so much easier by their sensitive and professional approach and mum settled very easily. There are very high standards and attention to detail in mum's personal care. Staff are very responsive to mum's needs and make proactive suggestions about how she can be further helped. The activities on offer are numerous, varied and great fun, even for those with dementia like mum, family are actively encouraged to take part. The food is of an extremely high quality - our family regularly eat lunch or dinner there with Mum. The payable extras - hairdressing and beauty salon - are excellent and priced at much less than we paid locally. Ascot Grange feels more like a luxury hotel than a care home.
Reply from Wendy Westbury, Senior Client Liaison Manager at Ascot Grange Care Home - Avery CollectionThank you, Caroline, we are so pleased that you are all happy with how Mum and your family have been supported. It is lovely to see how much Mum has flourished and is happily enjoying so many of our daily activities.
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Review from Linda D (Daughter of Resident) published on 31 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a very close knit family, we are very happy that mum is being so well looked after and cared for. We are extremely happy with the facilities of Ascot Grange and know that mum is safe and happy in her new surroundings.
She has been made to feel very welcome and part of a new family group.
Reply from Wendy Westbury, Senior Client Liaison Manager at Ascot Grange Care Home - Avery CollectionThank you, Linda, we are delighted that you are happy with our home and it is so lovely to see Mum enjoying her new life and becoming part of our every growing family.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Value for Money
Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Ascot Grange Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for Ascot Grange Care Home - Avery Collection is calculated as follows: ( (207 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 225 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.871 Points relating to the number of positive Reviews for Ascot Grange Care Home - Avery Collection is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2. 19 Positive Reviews ÷ 21.2 = 0.896
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

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Accreditations

Meet the Team (5)

Mark

Mark Deadman

Job Title: General Manager Joined: 2022

Thank you for taking the time to read our bios. We love to see prospective customers, families and friends, new members of staff and the local community taking an interest in our community.


I am the General Manager for Ascot Grange. My role is to ensure that we deliver what we say we do. I am responsible for overall service delivery to our customers and community, inspiring and leading the onsite team and ensuring high standards of governance and compliance are achieved.


Over the last 20 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.


Over that time, I have been proud to lead and work alongside some amazing team members who have had a genuine passion for care and a true desire to serve. I have learned a great deal from these colleagues along my career journey.


I am very much a people person. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what I can for others. The care sector has afforded me the opportunity to ‘live’ these values in the workplace, for which I am truly grateful.


I was immediately drawn to Ascot Grange because of the culture and principles the organisation aspires to. After visiting the home and meeting some of the residents and staff, I knew that this was where I wanted to work. I subsequently joined the Ascot Grange team in January 2022. I am now passionately working with the community and team here to take the home’s services forward. The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity into the Ascot Grange community.


Please note that my door is always open: do not hesitate to come and talk to me, should you need anything or if I can assist.


Thank you again for your interest in our community.

Rhian

Rhian Prall

Job Title: Dementia Care Manager Joined: 2022

I am delighted to join the team at Ascot Grange as the Dementia Care Manager working with the Devenish Community and other residents on the dementia pathway. I strongly believe that all residents should be supported in living their life to the full and ensuring all are supported as an individual.


I have spent my career working in care with companies including Somerset Care and more latterly McCarty and Stone as an Area Manager.


When not at work I love to travel. I am from a large family and am lucky to have them close by so we are all able to spend lots of time together.

Gill

Gill Bonham

Job Title: Client Liaison Manager Joined: 2021

I have been part of the Ascot Grange team since June 2021. My role involves meeting prospective new residents and their families and supporting them through the often emotional decision of choosing the right home. I feel very privileged to be part of the wonderful team here at Ascot Grange.


When not in the office I love the outdoors and all forms of sport and recreation including running, golf, paddle boarding and skiing.

Andrea

Andrea Morgan

Job Title: Nurse Care Manager Joined: 2022

I started my career in care 25 years ago when I worked as a care assistant in a nursing home. This is where I found my love of caring for our older generation and I was inspired to become a nurse. I have been qualified for 14 years now working in various roles in the NHS, mainly in day surgery and surgical wards; in care homes as a senior nurse and deputy manager.


I began my journey with Ascot Grange as Nurse Care Manager in April 2022. It is a great privilege to be given the opportunity to work with such a wonderful team. It is my passion to make sure all residents at Ascot Grange have the best quality of care.

Greg

Greg Novelli

Job Title: Hospitality Manager Joined: 2020

Having started my journey at Ascot Grange in 2020, I still feel privileged to have been given the opportunity to work in such a wonderful place with caring residents and staff alike. I have seen the home go from strength to strength and with the addition of new heads of department to the team, I am sure the home will continue to grow and increase from the solid foundations being built. I will continue to bring my knowledge from my past experiences and the experiences over the past year and continue to pair it with the vision and values that Ascot Grange and the people, both staff and residents here embody. I am looking forward to meeting you all when our current climate allows. My door will always be open if you want a chat.

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