Search...

Ascot Grange Care Home - Avery Collection

Bagshot Road, Ascot, Berkshire SL5 9PR
Ascot Grange Care Home - Avery Collection Logo
Jobs
Ascot Grange Care Home - Avery Collection logo
Ascot Grange Care Home - Avery Collection, Ascot
Ascot Grange Care Home - Avery Collection, Ascot
Ascot Grange Care Home - Avery Collection, Ascot

In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either Assisted Residential Living, Respite, Dementia and Nursing Care.

Ascot is a very comfortable homely environment offering 96 studios or one-bedroom apartment with excellent dining options for residents. Ascot Grange also has a separate industry leading dementia suite in keeping with Stirling University's...  

Care Provided by Ascot Grange Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 106 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650£1,750 - £2,400
Residential Dementia CareFrom £1,900From £2,000
Nursing Care£1,800 - £1,900£1,900 - £2,000
Nursing Dementia CareFrom £2,050From £2,150

Contact Ascot Grange Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mark Deadman(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (88)
  • Couples/Companion Rooms (9)
  • Single Rooms with ensuite Wet Room (55)

Visiting

  • Residents able to have visitors regardless of time. There is a private dining room for special occasions or simply for enjoying a Sunday roast with friends and family.

Parking

  • Parking for residents and visitors is available on site

Ascot Grange Care Home - Avery Collection Reviews (104)

Submit a Review
9.6

Ascot Grange Care Home - Avery Collection has a Review Score of 9.6 (9.642) out of 10, based on 17 reviews in the last 2 years. Over all time Ascot Grange Care Home - Avery Collection has 104 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ascot Grange Care Home - Avery Collection
Loading...
Showing 104 reviews matching selected criteria
Review from S S (Daughter of Resident) published on 1 November 2019 Submitted via Postal Card
Overall Experience
All the staff are excellent and very caring, but there is not enough of them.
Good staff are continually leaving suggesting that their pay and conditions are not good.
The home is in a lovely setting but not easy to get to except by car, maybe another factor discouraging new carers etc.

This home could be brilliant with sufficient staff. Mangement need to find ways to make staff want to stay.

Reply from Mariam Rafiq, Client Liaison Manager at Ascot Grange Care Home - Avery Collection
Thank you for taking the time to review us at Signature at Ascot Grange. You couldn't be more right when you say our staff are excellent, and above all, caring - we agree.

We pride ourselves on our robust recruitment process, selecting high calibre skilled employees and have been putting more...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elfie K (Wife of Resident) published on 19 September 2019 Submitted via Postal Card
Overall Experience

We have been very pleased with Ascot Grange overall. The residential staff are exemplary, although we feel that there are not enough! Too many agency carers brought in to offset the shortage.

Reply from William Burke, CLM at Ascot Grange Care Home - Avery Collection

Thank you for taking the time to review us at Signature at Ascot Grange. We are so proud of our excellent team here and your feedback will mean a lot to them. We always ensure we have a full team here to respond to our residents' needs in a timely manner, and at times we must bridge a gap with the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F B (Daughter-in-law of Resident) published on 19 September 2019 Submitted via Postal Card
Overall Experience

A careworker noticed my mother-in-law was finding it difficult to put on her makeup whilst standing in the bathroom. After asking her, she rearranged a mirror on a table in her living room so my mother-in-law could sit and spend time on her makeup.

Reply from William Burke, CLM at Ascot Grange Care Home - Avery Collection

Thank you for your review of Signature at Ascot Grange. It is always lovely to hear our team take the time on the little touches that mean so much and that they don't go unnoticed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer P (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience
My 95-year-old mother fell and broke her thigh bone and after 2 weeks in hospital, they insisted on discharging her, even though she couldn't stand.
She came to Ascot Grange and received wonderful care. She had enriched food and milkshakes to build up her strength, but the staff are the home's greatest asset.
They are loving, caring, patient and always cheerful and my mother was always treated with dignity and respect.

They are the best of the best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L D (Daughter of Resident) published on 3 January 2019 Submitted via Postal Card
Overall Experience

My parents have been at Signature at Ascot Grange since August '17. The care and attention of all staff have been excellent. They are now both in the dementia unit where they are looked after with patients and dignity. The staff are approachable and friendly. They keep us well informed. The activities team are especially dedicated and include families as well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frances W (Sister of Resident) published on 30 August 2018 Submitted via Postal Card
Overall Experience
Just to say a big thank you to everyone at Ascot Grange for the wonderful two weeks of respite care.
The reception staff are so kind and helpful. The carers always available and happy to help. A big thank you to all the catering staff (lovely food) and to the nurses, just amazing, 100%. Also to housekeeping and the ladies who did the laundry.

Thank you to all of you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin V (Friend of Resident) published on 17 August 2018 Submitted via Website
Overall Experience
I knew a chap in my street for 4 years and due to illness was not managing to look after himself or his home. I asked him if I could help find a care home as my friend was simply not going to survive at home, I was having to feed and bath him as he could just not manage. Social services were just not moving fast enough and were more worried about filling in forms than picking up a sponge and cleaning him. His clothes were 4 sizes too big and tripping him up as he walked. One night I had the police and ambulance services at his home after his trousers tripped him. Basically nobody was helping him.
All it took was one call to Ascot Grange and the ball was rolling. It took, I think, 6 days and he was in the home and looked after to the highest standard. Amazing food. Nursing needs met and friendship.
Ted passed away just a few months later. But the few months he had were to him, and me, very special.
Ascot Grange. thank you so, so, so much.

1000 words really not enough to express what you did.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C W (Husband of Resident) published on 10 August 2018 Submitted via Website
Overall Experience

My wife had a stroke April 2018 and had a setback in June. After more time in hospital, it was said she was ready for discharge but needed care arrangements at home. This would not only have meant changes to make it safer but we would have been reliant on visiting Carers plus I'd be responsible for all daily household duties. I felt this would put too much pressure on our relationship at a time we needed to concentrate on our remaining time together.

Living locally, I knew of Ascot Grange and called for information. From the first phone call, they made it clear they were willing to help in any way possible. Ultimately, I chose to move into a 1-bed apartment here with my wife. Everything is taken care of and I have nothing to do. All of my time is devoted to my wife and in particular, she loves it and feels very safe. It is like living in a 5-star hotel; nothing is too much trouble. The facilities are brilliant as are the staff. I cannot recommend it highly enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Vanessa P (Friend of Resident) published on 26 July 2018 Submitted via Website
Overall Experience

Staff very caring, professional, courteous, polite, cheerful and friendly. They were always helpful and went the extra mile. They genuinely care for the residents. Nothing was too much trouble.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Dominic S (Son of Resident) published on 19 April 2018 Submitted via Postal Card
Overall Experience

My mother has previously rejected the idea of moving into a retirement/care living. However, she is obviously very comfortable and at home in Ascot Grange. Her apartment has a feel very much like her previous house. She has not had any complaints. The staff have all been so supportive and caring not only to my mother but to myself and family. I live in Australia and my visit over the last week has been very enjoyable. This is set up for visitors just as much as for residents and I'm very grateful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from MJVL (Daughter of Resident) published on 13 April 2018 Submitted via Website
Overall Experience

My mother became a respite resident in late 2017 following a fall and has received excellent care from Ascot Grange. Since then she has become a permanent resident and our family are pleased with the care she is still receiving. The nurses, carers and all other staff are professional, friendly and caring and we have taken great comfort in my Mother being in Ascot Grange. The staff are attentive and always look ahead on things they could be doing for the care of their residents.

The room she is in is comfortable, light and airy and the whole building is one of cleanliness and calm, but also homely. It is beautifully finished from decoration to furniture, amenities and layout and the garden is very pleasant.

As a healthcare professional myself, I cannot see anything I could do better for my Mother from Ascot Grange and I am so pleased my Mother is living there. Other relatives of residents we see also speak highly of Ascot Grange.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvia S (Resident / Service User) published on 18 January 2018 Submitted via Postal Card
Overall Experience

Ascot Grange is a lovely friendly place where you feel very safe. The staff are fair and kind to your every need. The food is delicious. You can have more or different and if you want, in your own room. So many lovely people here. I have made friends. We laugh and go to the cinema, dancing, playing cards and scrabble. A lot of entertainment for us. Lots of day trips shopping. Fish and chips is great.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynda Y (Godmother of Resident) published on 15 January 2018 Submitted via Website
Overall Experience
Having to put a valued relative into care can be a really difficult decision, especially if the person does not want to go into care.
I cannot thank the staff, carers, management and nurses for the total support, help and attention to small details that made this process easier.
Since the first day, the standard of care has been of the exemplary, but also the support that is given to the relatives, we are always made to feel welcome. After two weeks, I feel part of an extended family, that genuinely cares, from the offer of a bowl of soup or a cup of tea, especially when I am having to deal with difficult situations around end of life.
I really like the concept of Ascot Grange, as soon as you walk in you are greeted by a lovely receptionist , who always seems to know where your relative is in the building, to the lovely violet cafe, the cinema and more importantly the restaurant and food, the quality of the food and variety, rivalling any in the local area.

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael U (Respite Resident) published on 10 November 2017 Submitted via Website
Overall Experience

I was finding it hard dealing with my wife who has advanced Lewy Body Dementia. I placed her in Ascot Grange care home to give us a break. I then went on holiday to give myself a break. My wife had a great time there with all the activities and was looked after very well. We are back together and I feel rested and not so stressed. I will certainly consider Ascot Grange should we need another respite stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin O (Son of Resident) published on 30 October 2017 Submitted via Website
Overall Experience

My parents have recently moved to Signature in Ascot Grange. Their new home at Ascot Grange is truly 5 Star in every aspect. It is a beautifully furnished building in a wonderful, peaceful and tranquil location with beautiful gardens. I would recommend Signature's Ascot Grange to anyone in the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Caroline (Daughter of Resident) published on 21 September 2017 Submitted via Website
Overall Experience
I have been into many care homes over the past couple of months and I can honestly say that Ascot Grange is the only home where I have felt truly comfortable (though I am sure that others in the Signature Group are of a similar and very high standard).
As I walked around, I remember thinking 'Yes, I could spend my own old age here'.

Ascot Grange has the feel of a luxury hotel and my father has frequently commented on the beautiful environment.

I could not have imagined my father settling into any care home setting after receiving live-in care in his own home, but he has settled at Ascot Grange far better than I could have ever anticipated. All the staff are warm and friendly and they show my father great kindness, compassion and support. I feel that he is in entirely safe hands.

I feel that the homes of the Signature Group are in a league of their own.

Reply from Wendy Westbury, Senior Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you so much, Caroline for your kind words about our home. We are delighted with how well your father has settled and it is so lovely to see him enjoying his daily walks which highlights the importance of treating our residents as individuals.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S F (Wife of Resident) published on 8 September 2017 Submitted via Postal Card
Overall Experience

My husband became very ill with dementia/Alzheimer's in a few short weeks. This was a huge shock for the family and we were advised that he would need full-time care. We looked at 7 nursing homes in the area and have been extremely fortunate to find a new Signature nursing home called Ascot Grange. We were very shocked to see the wide differences in the care homes we looked at and must congratulate Ascot Grange on the care and amenities they provide.

Reply from Wendy Westbury, Senior Lient Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you so much for your kind words and for choosing Ascot Grange. We are delighted that you are happy with what we are offering and take great pride in being able to support our residents and their families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert W (Friend of Resident) published on 25 August 2017 Submitted via Website
Overall Experience

My friend has settled in very well mainly due to wonderful friendly care by the staff, they treat him like family. I am always kept informed of his welfare and am delighted with the whole package. No complaints whatsoever.

Reply from Wendy Westbury, Senior Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you Robert, we are delighted with how well your friend has settled in and are pleased you are all happy with everything here at Ascot Grange.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Marianne B (Daughter of Resident) published on 22 August 2017 Submitted via Website
Overall Experience

The staff don't just look after my dad, they really do look after me as well. Every time I visit everyone says hello, and tells me about what Dad has been doing since I last came. I feel valued, so if that is how they treat me, I know they are taking great care of Dad. The activity team always ask my opinion on things Dad may like to take part in, nothing is forced. My parents have been in three other places and this knocks them all into a cocked hat!

Reply from Wendy Westbury, Senior Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you Marianne, we are delighted with how well Dad has settled and are thrilled you are so happy! We are all one big family here so it is important everyone is supported.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham T (Son of Resident) published on 14 August 2017 Submitted via Website
Overall Experience

We cannot praise the staff and accommodation at Ascot Grange enough. It was a difficult decision to accept that our mother needed full time nursing care but everyone we have met at Ascot Grange from our first viewing to now has been helpful, professional and friendly making it much easier for Mum and for us. The building is delightful, bright, clean and airy, beautifully furnished and with the air of a friendly hotel. The food is excellent - and we can say that having shared several lunches there ourselves. The staff have been so kind to Mum, settling her in and looking after us too in the transition period. The biggest surprise perhaps has been the lovely activities that are laid on - so many things to do which are fun and which have helped Mum to meet and mingle with the other residents and feel involved - and who knew hair appointments and manicures would all be available too! We could not recommend Ascot Grange any more highly - we know Mum is being looked after so well.

Reply from Wendy Westbury, Senior Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you so much Graham, we are delighted with how well Mum has settled and adapted to her new home. It's wonderful to see her enjoying so many of the daily activities too!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 July 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Ascot Grange Care Home - Avery Collection.

Awards / Recognitions (13)

Meet the Team (5)

Mark Deadman
Mark DeadmanJob Title:General ManagerJoined: 2022

Thank you for taking the time to read our bios. We love to see prospective customers, families and friends, new members of staff and the local community taking an interest in our community.

I am the General Manager for Ascot Grange. My role is to ensure that we deliver what we say we do. I am responsible for overall service delivery to our customers and community, inspiring and leading the onsite team and ensuring high standards of governance and compliance are achieved.

Over the last 20 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.

Over that time, I have been proud to lead and work alongside some amazing team members who have had a genuine passion for care and a true desire to serve. I have learned a great deal from these colleagues along my career journey.

I am very much a people person. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what I can for others. The care sector has afforded me the opportunity to ‘live’ these values in the workplace, for which I am truly grateful.

I was immediately drawn to Ascot Grange because of the culture and principles the organisation aspires to. After visiting the home and meeting some of the residents and staff, I knew that this was where I wanted to work. I subsequently joined the Ascot Grange team in January 2022. I am now passionately working with the community and team here to take the home’s services forward. The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity into the Ascot Grange community.

Please note that my door is always open: do not hesitate to come and talk to me, should you need anything or if I can assist.

Thank you again for your interest in our community.

Rhian Prall
Rhian PrallJob Title:Dementia Care ManagerJoined: 2022

I am delighted to join the team at Ascot Grange as the Dementia Care Manager working with the Devenish Community and other residents on the dementia pathway. I strongly believe that all residents should be supported in living their life to the full and ensuring all are supported as an individual.

I have spent my career working in care with companies including Somerset Care and more latterly McCarty and Stone as an Area Manager.

When not at work I love to travel. I am from a large family and am lucky to have them close by so we are all able to spend lots of time together.

Gill Bonham
Gill BonhamJob Title:Client Liaison ManagerJoined: 2021

I have been part of the Ascot Grange team since June 2021. My role involves meeting prospective new residents and their families and supporting them through the often emotional decision of choosing the right home. I feel very privileged to be part of the wonderful team here at Ascot Grange.

When not in the office I love the outdoors and all forms of sport and recreation including running, golf, paddle boarding and skiing.

Andrea Morgan
Andrea MorganJob Title:Nurse Care ManagerJoined: 2022

I started my career in care 25 years ago when I worked as a care assistant in a nursing home. This is where I found my love of caring for our older generation and I was inspired to become a nurse. I have been qualified for 14 years now working in various roles in the NHS, mainly in day surgery and surgical wards; in care homes as a senior nurse and deputy manager.

I began my journey with Ascot Grange as Nurse Care Manager in April 2022. It is a great privilege to be given the opportunity to work with such a wonderful team. It is my passion to make sure all residents at Ascot Grange have the best quality of care.

Greg Novelli
Greg NovelliJob Title:Hospitality ManagerJoined: 2020

Having started my journey at Ascot Grange in 2020, I still feel privileged to have been given the opportunity to work in such a wonderful place with caring residents and staff alike. I have seen the home go from strength to strength and with the addition of new heads of department to the team, I am sure the home will continue to grow and increase from the solid foundations being built. I will continue to bring my knowledge from my past experiences and the experiences over the past year and continue to pair it with the vision and values that Ascot Grange and the people, both staff and residents here embody. I am looking forward to meeting you all when our current climate allows. My door will always be open if you want a chat.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ascot Grange Care Home - Avery Collection to verify any information. View our terms and conditions. Ascot Grange Care Home - Avery Collection has an Enhanced Service -more info.