Ascot Grange Care Home - Avery Collection

I have always found the staff at Ascot Grange to be extremely helpful and caring. It's a lovely place to live and a real home from home. I would recommend it to anyone.

The overall standard is good/excellent. My husband requires a great deal of care and this can be demanding. There are not enough carers at weekends but the care they give is good and they are committed. Meals vary in quality and temperature. The residents who are mainly room bound should be given fresh fruit which should be available at all times. Proper fluid charts should be available where appropriate.

Seemed well looked after.

This home could be brilliant with sufficient staff. Mangement need to find ways to make staff want to stay.

We have been very pleased with Ascot Grange overall. The residential staff are exemplary, although we feel that there are not enough! Too many agency carers brought in to offset the shortage.

A careworker noticed my mother-in-law was finding it difficult to put on her makeup whilst standing in the bathroom. After asking her, she rearranged a mirror on a table in her living room so my mother-in-law could sit and spend time on her makeup.

They are the best of the best.

My parents have been at Signature at Ascot Grange since August '17. The care and attention of all staff have been excellent. They are now both in the dementia unit where they are looked after with patients and dignity. The staff are approachable and friendly. They keep us well informed. The activities team are especially dedicated and include families as well.

Thank you to all of you.

1000 words really not enough to express what you did.

My wife had a stroke April 2018 and had a setback in June. After more time in hospital, it was said she was ready for discharge but needed care arrangements at home. This would not only have meant changes to make it safer but we would have been reliant on visiting Carers plus I'd be responsible for all daily household duties. I felt this would put too much pressure on our relationship at a time we needed to concentrate on our remaining time together.

Living locally, I knew of Ascot Grange and called for information. From the first phone call, they made it clear they were willing to help in any way possible. Ultimately, I chose to move into a 1-bed apartment here with my wife. Everything is taken care of and I have nothing to do. All of my time is devoted to my wife and in particular, she loves it and feels very safe. It is like living in a 5-star hotel; nothing is too much trouble. The facilities are brilliant as are the staff. I cannot recommend it highly enough.

Staff very caring, professional, courteous, polite, cheerful and friendly. They were always helpful and went the extra mile. They genuinely care for the residents. Nothing was too much trouble.

My mother has previously rejected the idea of moving into a retirement/care living. However, she is obviously very comfortable and at home in Ascot Grange. Her apartment has a feel very much like her previous house. She has not had any complaints. The staff have all been so supportive and caring not only to my mother but to myself and family. I live in Australia and my visit over the last week has been very enjoyable. This is set up for visitors just as much as for residents and I'm very grateful.

My mother became a respite resident in late 2017 following a fall and has received excellent care from Ascot Grange. Since then she has become a permanent resident and our family are pleased with the care she is still receiving. The nurses, carers and all other staff are professional, friendly and caring and we have taken great comfort in my Mother being in Ascot Grange. The staff are attentive and always look ahead on things they could be doing for the care of their residents.

The room she is in is comfortable, light and airy and the whole building is one of cleanliness and calm, but also homely. It is beautifully finished from decoration to furniture, amenities and layout and the garden is very pleasant.

As a healthcare professional myself, I cannot see anything I could do better for my Mother from Ascot Grange and I am so pleased my Mother is living there. Other relatives of residents we see also speak highly of Ascot Grange.

Ascot Grange is a lovely friendly place where you feel very safe. The staff are fair and kind to your every need. The food is delicious. You can have more or different and if you want, in your own room. So many lovely people here. I have made friends. We laugh and go to the cinema, dancing, playing cards and scrabble. A lot of entertainment for us. Lots of day trips shopping. Fish and chips is great.

Thank you.

I was finding it hard dealing with my wife who has advanced Lewy Body Dementia. I placed her in Ascot Grange care home to give us a break. I then went on holiday to give myself a break. My wife had a great time there with all the activities and was looked after very well. We are back together and I feel rested and not so stressed. I will certainly consider Ascot Grange should we need another respite stay.

My parents have recently moved to Signature in Ascot Grange. Their new home at Ascot Grange is truly 5 Star in every aspect. It is a beautifully furnished building in a wonderful, peaceful and tranquil location with beautiful gardens. I would recommend Signature's Ascot Grange to anyone in the future.

Ascot Grange has the feel of a luxury hotel and my father has frequently commented on the beautiful environment.

I could not have imagined my father settling into any care home setting after receiving live-in care in his own home, but he has settled at Ascot Grange far better than I could have ever anticipated. All the staff are warm and friendly and they show my father great kindness, compassion and support. I feel that he is in entirely safe hands.

I feel that the homes of the Signature Group are in a league of their own.

My husband became very ill with dementia/Alzheimer's in a few short weeks. This was a huge shock for the family and we were advised that he would need full-time care. We looked at 7 nursing homes in the area and have been extremely fortunate to find a new Signature nursing home called Ascot Grange. We were very shocked to see the wide differences in the care homes we looked at and must congratulate Ascot Grange on the care and amenities they provide.