St Ives House

From the first contact/viewing extremely impressed with the care manager and all the staff. My mother-in-law moved in 4 weeks ago again I cannot fault anything about the staff and home. Mother-in-law is happy and well cared for and has even been taken to her Church on the home mini-bus.

The building is very spacious, clean and represents a special home from home. The residents were very welcoming and I enjoyed many wide-ranging conversations. Special thanks.

We have been very impressed with the level of care shown to my mother since arriving at the home. All staff are extremely considerate and have gone out of their way to help my mother settle in. The care manager is very friendly and helpful and has been instrumental in our choosing this home and making her feel very welcome!

I cannot recommend St Ives Care Home highly enough. I have absolute confidence that my Mum is cared for with kindness and compassion and have no worries about her continued welfare. She has settled in so well, due in no small part to the high standards of this care home. I am very happy that she is living here.

A comfortable, safe and secure environment for my mother. Staff are always on hand and are friendly, kind and reassuring. There is a very calm atmosphere in the home but at the same time offering a range of activities to keep residents engaged and occupied.

I am very happy with the care that they have received and the progress that my parents have made during their stay.

I have welcomed the tailored care delivered to my father in an uplifting setting. All the staff from management, nursing, maintenance and support roles have been efficient, professional and approachable, creating a supportive, enabling environment where I have confidence my father will thrive.

St Ives House has been fantastic in all regards from the very first phone call made to arrange care for my parents. Every member of staff has been kind, helpful and extremely professional. My parents have flourished in this wonderful care home.

Excellent. Mom settled in very quickly and calls St Ives "her 5-star hotel"! I know she is being well taken care of and this is very important because I live abroad permanently. I am updated regularly on her well being, behaviour and medication. I was also lucky enough to enjoy the lovely Christmas party St Ives arranged for its residents and their families. It was so nice to see Mom happy and cheerful. This also gave me a chance to speak to other residents' family members and everyone was full of praise for St Ives. Thank you.

My good friend is very happy here. The care is second to none. For someone who didn't wish to come to a care home, she is very content.

A great example fo how a residential home should be run. Very impressive.

A lovely clean, spacious home (dementia care ground floor) with doors opening onto an enclosed garden with seating areas. Kind staff, hairdresser, chiropodist- excellent. Lovely modern bedrooms with all facilities. This is the ideal home for my elderly sister to end her days, being well looked after, in a good environment.

We are fortunate that my mother has been a resident since the first few weeks after St Ives House opened. She has always been treated not just very well and very competently but also with great respect, affection and empathy, much more so than I have seen in any other care home. Hardly a day goes by without her having a visit from at least one family member and none of us have ever seen any resident treated with anything less than respect, understanding and consideration for their circumstances. My mother's care plan has been thoughtfully adjusted as her physical and mental needs have changed, and the current management team, in particular, are impressively in touch with residents' (and staff) needs and well-being. We are so glad my mother is able to live here.

My dad has received such great care and attention to all his needs. All the staff are so attentive. The food is very well presented, with lovely homemade cakes in the afternoon. It's nice that there is not a lot of staff changes, which shows good management. It's great that I can visit anytime. it is a lovely clean open home. Thank you to you all.

This is a very well managed care home with excellent accommodation and facilities. The staff are extremely pleasant and helpful and nothing is too much trouble for them. The Manager and his assistant are always willing to discuss any concerns and if slight adjustments in the care provided are necessary they are done in a pleasant manner. One is not made to feel uncomfortable about discussing the changing needs of the resident. I would liken St Ives House to a well run 5-star hotel and having visited many such establishments, this is the one I would choose for my wife and I should the need arise.

If mum's happy we are all happy, this home is very well managed and the carers are so supportive, kind and caring towards mum. I think mum feels like they are all her family which is a lovely comforting thought, the activities have greatly improved and are more regular and engaging. I'm glad I moved mum there 2 years ago and enjoy my visits to see her and all the residents. There is always plenty of areas to spend private quality time away from other residents if you just want to sit alone with your relative or just potter around together looking and watching the wildlife. Lovely setting.

I enjoy my visits we have found a lot of improvements recently. The staff are always welcoming and all very good.

The staff are always friendly when we visit. Have been through a lot of changes in the two and a half years that my mother has been a resident. Since the new manager, there have been massive improvements all round.

My father was well looked after and treated with respect. The staff were very caring and genuine. They were friendly to myself and dad's other family member, as was reception and office staff and particularly the new manager. His accommodation was exceptionally clean and the home and gardens are also kept to a high standard.

There is a wide range of meals and drinks. The activities are varied and enjoyable.