Cloverleaf Nursing Home

Long Leys Road, Lincoln LN1 1EW
Review Us
9.7 70 Reviews
  • Cloverleaf Nursing Home, Lincoln
Cloverleaf is purpose-built from the ground up with individual choices at the forefront. All bedrooms are with en suites, with options of garden patios to cathedral-view suites.

Residents can relax in Cloverleaf's beautifully landscaped secure gardens or enjoy outdoor living without even having to take slippers off in the airy communal garden rooms.

Lounges, a hair salon, tavern and cinema offer a bustling social calendar.

Only 20-minutes walk to Lincoln Castle and the Cathedral, those who wish to venture a little further afar are a stone's throw from the beautiful city of Lincoln's Bailgate.
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Care Provided by Cloverleaf Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1301

These prices are only a guideline, please contact Cloverleaf Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Jill Packwood (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • As part of Tanglewood Care Homes, they offer an open door policy, no set visiting hours.

Parking

  • Private car park onsite.

Cloverleaf Nursing Home Reviews (70)

9.7

Cloverleaf Nursing Home has a Review Score of 9.7 (9.728) out of 10, based on 36 reviews in the last 2 years.
Over all time Cloverleaf Nursing Home has 70 reviews.

Overall Experience
  • 61
  • 9
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Date Published
  • 70
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  • 36
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Reviewer Connection to Cloverleaf Nursing Home
  • 25
  • 9
  • 8
  • 6
  • 4
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  • 3
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  • 2
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  • 1
  • 1
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Total of 70, showing 21-40
Review from K M (Daughter-in-law of Resident) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The activity's team are fabulous, the manager and the team are always encouraging residents to be involved in activities and put on some fantastic events for families and friends to attend. They are all a credit to Cloverleaf.
Reply from Alicia Bradon, Sales Manager at Cloverleaf Nursing Home
Thank you so much for your kind words! We're incredibly proud of our activities team and the entire team here at Cloverleaf. Their dedication to creating engaging activities and memorable events truly…read more
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Review from K P (Daughter of Resident) published on 9 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a lovely afternoon and a doggy play-date with certificates and special doggy ice-cream than a contest! The staff created a relaxed atmosphere giving each dog a moment to shine and plenty of time for residents (and their families) to meet and interact with the dogs.
It was smiles and tail wags
all round, a very special occasion. Thank you.
Reply from Alicia Bradon, Sales Manager at Cloverleaf Nursing Home
Thank you so much for your lovely review! We're delighted to hear that you and your furry friends had a wonderful time at our doggy play-date. It was truly heartwarming to see the joy and connection…read more
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Review from L S (Daughter of Resident) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had a lovely afternoon with the staff, residents and friends competing in races and enjoying a BBQ afterwards.
The staff made the event fun, and it was great to meet other families. My mum enjoyed watching the action and being part of it all. The staff are all very welcoming and helpful. Thanks to
the ladies for organising and hosting the successful event.
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Review from Christine C (Daughter of Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole family are very happy with the care provided to Mum at Cloverleaf. Over the time that she has been a resident her care needs have changed but all the staff have been kind, caring and very responsive to her needs. What is especially lovely is that all the family feel welcome and supported during
this difficult time.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Thank you so much for your kind words. We're thrilled to hear that your family is happy with the care provided to your mum at Cloverleaf. Our team strives to be kind, caring, and responsive to each…read more
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Review from L A (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum moved into Cloverleaf last week. This was a very difficult time but all the staff have been extremely helpful and kind to Mum and me as her family. They always try to accommodate Mum's personal wishes, dietary needs, and individual needs.
They are welcoming and interested in the needs and experiences
of myself and other visitors - as well as Mum's. This is a lovely place, with lovely people.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Thank you for sharing your experience with us. We understand how challenging it can be to transition a loved one into a care home, and we are glad to hear that our team at Cloverleaf has been helpful…read more
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Review from L D (Son-in-law of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As can be seen from the tick box below we are very pleased with Cloverleaf Care Home. My Mother-in-law is very happy and settled here and that is enough for me, but we too are made welcome here and my wife and I enjoy our visits. The staff are more like friends and we have become friends with many of
my Mother-in-law's co-residents, taking part in many events with them.
It is expensive but worth the money.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Thank you for sharing your positive experience at Cloverleaf Care Home. We are thrilled to hear that your mother-in-law is happy and settled and that you and your wife feel welcome and enjoy your…read more
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Review from S K (Friend of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely home, all staff seem lovely and very attentive to both residents and visitors.
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Review from J W (Friend of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really lovely home.
Lots of entertainment and activities.
Clean and nice environment.
The staff are friendly and caring.
Housekeeping is very efficient.
Food looks good too.
Visitors to see residents are welcome.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our home to be lovely and welcoming. Providing engaging entertainment and activities,…read more
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Review from Nick F (Son of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All round a great home with excellent staff who look out for the needs of individuals. The facilities are great and there is a great range of activities which are well publicized to families. Pleased.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Thank you so much for your kind review! We're thrilled to hear that you've had a positive experience at our home. Our dedicated team members work tirelessly to ensure that each individual's needs are…read more
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Review from Amelia H (Relative of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step-grandmother was at Cloverleaf for around 2 years. I can confidently say that she received the best possible care from an amazing group of people. Not just for her, but also for my grandad who visited her every single day. The staff always seem to have something planned, whether it’s music and
dancing classes, arts and crafts or even a dog show, they are always making a positive experience for the residents and the families. The staff at Cloverleaf went above and beyond to welcome my grandad each day, offered an ear for him to talk endlessly to, a shoulder to cry on and non-stop support (along with a cup of tea!) We can not thank you enough.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
It's heartwarming to hear about the exceptional care your step-grandmother received at Cloverleaf over the two years she was there. The dedication and compassion shown by the team not only towards her…read more
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Review from Bek H (Granddaughter of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was Grandma's birthday on 18th February and we came in as a family for a tea party at grandma's request. It was lovely with many of Grandma's friends/fellow residents all coming down to the lounge to join in with tea and cake and singing of Happy Birthday!
All staff were lovely as always when I
visited, the activities coordinator always puts so much effort into the activities with the residents and has organised so many residents and family events over the past year or so which is always nice to join in with. There is a real homely and community feel to the home.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
What a delightful celebration for Grandma's birthday! It's heartwarming to hear that you and your family came together to make her day extra special. The tea party sounds like a wonderful gathering,…read more
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Review from Alexandra M (Granddaughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being able to see the residents through Cloverleaf's social media is great. Having the option of seeing my grandma and other residents enjoying the events and activities available to her is fantastic. The regular upload of videos and photos shows a side of the home I wouldn't normally see, making it
more special to see.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
We're delighted to hear that you've been enjoying our social media updates featuring the residents at Cloverleaf! It's our pleasure to provide you with glimpses into the wonderful moments and…read more
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Review from Richard M (Husband of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in the Cloverleaf for almost 2 years and has settled better in the last year than previously. This is helped by the fact that she and 3 other residents have formed a protective relationship and tend to participate with most activities. During the last 12 months more activities have
been offered and the resultant atmosphere has improved dramatically. The enthusiasm of the staff is obvious to all and helps me cope. The facilities are excellent, well maintained, and activities advertised on social media so that relatives are fully informed of events and invited to participate.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
We truly appreciate your thoughtful and positive feedback. It warms our hearts to hear that your wife has found a sense of belonging at Cloverleaf over the past two years, especially with the…read more
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Review from M F (Friend of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit a dear friend in Cloverleaf once a week and enjoy my time there. It's like home from home for all the residents. I love the different coloured bedroom doors with their own knockers and letterboxes. Everywhere is brightly lit and very colourful to help stimulate all the residents. They run a
wide range of daily activities, some of which I have joined in with. All the staff have a smile on their faces, easy to talk to and so very good with the residents, whatever their needs. The meals look and smell delicious. Healthy, traditional menus. The cleaners keep everywhere clean and fresh smelling. As soon as you walk through the front door you are always made to feel welcome. Excellent.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Thank you so much for sharing your wonderful experience at Cloverleaf. We are delighted to hear that your visits feel like a "home from home" and that you enjoy the vibrant and stimulating atmosphere…read more
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Review from Jeanette H (Partner of Resident) published on 27 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Receptionists are always polite, friendly and helpful. Nursing staff always treat residents with care and dignity and encourage them to be as independent as possible, will answer any questions and reassure you. Activities ladies always encourage as many residents as possible to join in and always seem
to find fun and stimulating things to do. Even granting wishes if possible. Food is always to a high standard and good old fashioned meals which residents can relate to. Cleaners are always friendly and helpful. Any maintenance is done straight away. Overall, all staff I have met all work to a high standard and it is such a comfort to know my loved one is well cared for and happy.
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Review from Jacqui W (Daughter of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited mum on 17th November for 3 hours. She has severe dementia and little language, but still knows I am someone she loves. To see her so calm and happy is a real joy and I have no doubt this is down to the high quality of care she receives at the home. Mum has been there for 18 months and I have
watched her go from being highly agitated and prone to emotional outbursts to being more smiley, funny and engaging - how my mum used to be.
The lovely activity/support workers, showed me her scrapbook of photographs with Mum taking part in gentle activities. It was so good to see her laughing and smiling in the pictures and engaging both with the staff and the other residents.
I must make special mention of the Senior Care Assistant, who we as a family absolutely trust and value her nursing skills and judgement. We know she always has Mum's best interests at heart. We also commend the other staff. You have created a safe place for my mum. Thank you to all of you.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Your heartfelt and uplifting feedback warms our hearts. It's truly touching to hear about the positive transformation your mum has experienced during her time at the home. We're honored to be a part…read more
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Review from Fiona U (Daughter of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So we celebrated 'Lincolnshire Day' with a quiz and some tasty bites. A relaxed, casual atmosphere - all very friendly and welcoming. Not sure how we did with the quiz, but good fun all the same. Thank you to all.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Thank you for your positive review. It is great you enjoyed our Lincolnshire Day, it is very important to us at Cloverleaf that loved ones are included in our activities and events within the home. We…read more
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Review from Jillian C (Friend of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend and neighbour has been cared for at the home for over a year now. Care has been exceptional.
Although she rarely engages anymore with activities, it is always heartwarming during my visits to see all the activities undertaken by the staff. Residents are seen enjoying themselves and it’s lovely
to see.
All the staff seem to know all the residents really well and make visitors feel extremely welcome.
Well done one and all.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Thank you for taking the time to write us a review. We are so pleased your friend has received exceptional care, we pride ourselves on the care we provide. We look forward to sharing your feedback…read more
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Review from Pamela B (Daughter-in-law of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A coffee morning was held for residents and families to raise funds for MacMillan. It was wonderful and everyone had a lovely time. Many thanks to the activities team and staff for organising yet another great event.
Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home
Thank you very much for taking the time to leave us a review. We are so pleased you had a great time at our coffee morning raising money for a great cause. We are looking forward to seeing you at our…read more
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Review from Yvette B (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, helpful, friendly professional reception, events organiser, care staff, nursing staff and cleaning staff. My Mum is beautifully looked after as are we when we visit, as are we, when we visit.
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Current Review Score: 9.7 (9.728)

Overview of Review Score

The Review Score of 9.7 (9.728) out of 10 for Cloverleaf Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.728 for Cloverleaf Nursing Home is calculated as follows: ( (314 Excellents x 5) + (110 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 427 Ratings = 4.728
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cloverleaf Nursing Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (9)

Jill

Jill Packwood

Job Title: Home Manager Joined: 2019

Working in care has always been incredibly rewarding for me. With a background as a nurse and Deputy Manager, I’ve developed a deep passion for supporting both residents and staff to deliver exceptional care.


Now, as Home Manager at Cloverleaf, I’m proud to lead a dedicated team, ensuring our home continues to provide a warm, safe, and compassionate environment where every resident truly feels valued.

Sarah

Sarah Watkins

Job Title: Home Administrator Joined: 2019

"I love being part of the Cloverleaf team. No two days are the same and every day brings something new. I feel fortunate to have been part of the core team when Cloverleaf opened and have seen the home grow wonderfully. It is pleasure to show people around our beautiful home and welcome new residents."

Karen

Karen Wilkinson

Job Title: Receptionist Joined: 2021

"I love my role at Cloverleaf. When I started it was a complete change and I haven't looked back. I enjoy meeting and greeting people and getting to know them, which is the best part of my job. The residents are lovely and make every day a pleasure."

Lynn

Lynn FItzpartick

Job Title: Home Trainer Joined: 2019

"As Home Trainer at Cloverleaf, I feel privileged to be able to support staff in their learning journey from induction and throughout their career in our Care Home."

Jennie

Jennie Stirland

Job Title: Senior Care Assistant Joined: 2019

"I enjoy leading the care team on the floor at Cloverleaf. Our team is kind, caring and compassionate and we work together to deliver the quality care our residents deserve. Being with residents is what makes the job so special; everyone is like a family member. Care is truly my passion and I wouldn't want to do anything else."

Claire

Claire Harris

Job Title: Senior Care Assistant Joined: 2021

"I have worked in care since 1997. I still enjoy it as much today as I did then. I'm proud that I have made a great career out of my passion to care for others. We are an amazing team at Cloverleaf, and the residents make every day a pleasure."

Hayley & Lorna

Hayley & Lorna Mitchell & Ruston

Job Title: Activities Coordinator Joined: 2022

"We enjoy using our creative skills for the activities and events our residents enjoy. If we put a smile on somebody's face then we know we are adding enjoyment to their day.


We love what we do and our residents make every day special and rewarding."

Bob

Bob Hepple

Job Title: Maintenance Joined: 2021

"My role at Cloverleaf is to ensure that our residents and team members live and work in a safe, well-maintained environment. I enjoy spending time with residents and getting to know them - we often share a few laughs. I'm also on hand to put up pictures, do some painting and thing else so that residents can personalise their rooms and feel at home."

Michelle

Michelle Campbell

Job Title: Head Housekeeper Joined: 2019

"I enjoy working at Cloverleaf and being part of such an amazing team. It's our pleasure to make sure the home is clean, tidy and well-presented for our lovely residents."

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