Cloverleaf Nursing Home

Long Leys Road, Lincoln LN1 1EW
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9.8 67 Reviews
  • Cloverleaf Nursing Home, Lincoln
Cloverleaf is purpose-built from the ground up with individual choices at the forefront. All bedrooms are with en suites, with options of garden patios to cathedral-view suites.

Residents can relax in Cloverleaf's beautifully landscaped secure gardens or enjoy outdoor living without even having to take slippers off in the airy communal garden rooms.

Lounges, a hair salon, tavern and cinema offer a bustling social calendar.

Only 20-minutes walk to Lincoln Castle and the Cathedral, those who wish to venture a little further afar are a stone's throw from the beautiful city of Lincoln's Bailgate.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1115 – £1170
  • Self-Funded Nursing Care: £1245 – £1300

These prices are only a guideline, please contact Cloverleaf Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jill Packwood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • As part of Tanglewood Care Homes, they offer an open door policy, no set visiting hours.

Parking

  • Private car park onsite.

Cloverleaf Nursing Home Reviews (67)

Total of 67, showing 61-67
9.8

Cloverleaf Nursing Home has a Review Score of 9.8 (9.772) out of 10, based on 37 reviews in the last 2 years. Over all time Cloverleaf Nursing Home has 67 reviews.

Overall Experience

  • 59
  • 8
  • 0
  • 0
  • 0

Date Published

67
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Review from Peter W (Wife of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in the home since it opened and has received excellent care. The bedrooms are well furnished with good quality matching furniture and all have ensuite facilities. The dining and lounge areas are also well laid out again with quality matching furniture. There is a qualified
nurse on duty at all times and medicines are professionally distributed. The health of residents is constantly monitored and care plans amended as necessary. The care staff, events organisers and management are very sympathetic and friendly in looking after the individual needs of residents and in their relationship with residents' families and visitors. The pressures of the pandemic have been dealt with in a professional and safe manner, providing families with the reassurance that their relatives are well protected and cared for.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Hello Peter, thank you for your review of our Cloverleaf Care Home in Lincoln. We appreciate you taking the time to share your views. I will pass your comments on to the team who will be delighted to hear you are so happy with the service. Thank you.

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Review from Olive H (Sister-in-law of Resident) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit this home most weeks when I am able to and the staff are very friendly and caring. I feel I could ask them anything I may be worried about. I have recommended it to a friend who has since moved their family member there also. My family member seems to have settled in so well. Thank you to all
the staff for what you are dealing with so well in this strange time.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Hello Olive, thank you for your review of our Cloverleaf Care Home in Lincoln. Your comments are greatly appreciated and will be passed on to the team who will be so pleased to hear you are happy with the service.

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Review from Lesley H (Cousin of Resident) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant surroundings and atmosphere. Staff all very polite, friendly and co-operative. My cousin, to whom I am next of kin, was admitted in April during the most trying and testing time for managers, residents and staff. My cousin was a little unhappy to start with and felt a little isolated due to
her immobility and the enforced isolation for new residents. However, the few teething problems we experienced were quickly and efficiently addressed and she now feels very settled and part of the home with plenty of interaction. Indoor visits were strictly organised according to guidelines and worked extremely well, until the recent government lockdown. I can only praise all involved in the care and running of this excellent home during the most testing months they have ever encountered and are now working towards indoor visits once more.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Hello Lesley, thank you for your review of our Cloverleaf Care Home in Lincoln. I will pass your comments on to the manager and the team who will be delighted to receive your kind and positive feedback. Thank you!

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Review from J H (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Cloverleaf Care Home for 8 months. I visit very frequently and each time staff are always caring and supportive, they understand my mother's needs and, despite her advanced dementia, always treat her with compassion and dignity and are so kind. Cloverleaf is a lovely
home, beautiful, bright, spacious with a welcoming atmosphere. There is always tea/coffee/snacks available, and the food is varied and of a high standard. Rooms are very well equipped and kept spotless. Apart from the expense, I cannot find any fault in this home and the care provided.

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Review from H C (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother keeps falling and every time she does they phone me and tell me. The staff are lovely and you see the same faces every time you visit, which is great as they get to know the patients.

Reply from Adele Endersbee, PA to Directors at Cloverleaf Nursing Home

Thank you for your positive comments, we really appreciate your feedback. We work closely with our local support teams, including the GP's, Falls Clinic etc. in order to support all of our residents with their mobility needs. If you wish to discuss anything further, we encourage you to speak with our Manager at Cloverleaf. Thank you.

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Review from L D (Daughter of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice, well run, pleasant surroundings.

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Review from Annie E (Daughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were extremely helpful and understanding when we needed crisis respite care for my mother. She was very reluctant to stay but was booked in for 13 days, after which she announced that she didn't want to go home. She eventually stayed for 25 days and is booked in again. What more recommendation
do you need.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Cloverleaf Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Cloverleaf Nursing Home is calculated as follows: ( (342 Excellents x 5) + (94 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 439 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cloverleaf Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (9)

Jill

Jill Packwood

Job Title: Home Manager

Joined: 2019

Working as a Deputy Manager and nurse in a care home is rewarding. I am passionate about nursing, and working as Deputy Manager at Cloverleaf means I am able to enjoy my chosen career, lead the team and get to know our residents. More recently Jill has been promoted to Home Manager of Cloverleaf, a very well-deserved promotion.

Sarah

Sarah Watkins

Job Title: Home Administrator

Joined: 2019

"I love being part of the Cloverleaf team. No two days are the same and every day brings something new. I feel fortunate to have been part of the core team when Cloverleaf opened and have seen the home grow wonderfully. It is pleasure to show people around our beautiful home and welcome new residents."

Karen

Karen Wilkinson

Job Title: Receptionist

Joined: 2021

"I love my role at Cloverleaf. When I started it was a complete change and I haven't looked back. I enjoy meeting and greeting people and getting to know them, which is the best part of my job. The residents are lovely and make every day a pleasure."

Lynn

Lynn FItzpartick

Job Title: Home Trainer

Joined: 2019

"As Home Trainer at Cloverleaf, I feel privileged to be able to support staff in their learning journey from induction and throughout their career in our Care Home."

Jennie

Jennie Stirland

Job Title: Senior Care Assistant

Joined: 2019

"I enjoy leading the care team on the floor at Cloverleaf. Our team is kind, caring and compassionate and we work together to deliver the quality care our residents deserve. Being with residents is what makes the job so special; everyone is like a family member. Care is truly my passion and I wouldn't want to do anything else."

Claire

Claire Harris

Job Title: Senior Care Assistant

Joined: 2021

"I have worked in care since 1997. I still enjoy it as much today as I did then. I'm proud that I have made a great career out of my passion to care for others. We are an amazing team at Cloverleaf, and the residents make every day a pleasure."

Hayley & Lorna

Hayley & Lorna Mitchell & Ruston

Job Title: Activities Coordinator

Joined: 2022

"We enjoy using our creative skills for the activities and events our residents enjoy. If we put a smile on somebody's face then we know we are adding enjoyment to their day.


We love what we do and our residents make every day special and rewarding."

Bob

Bob Hepple

Job Title: Maintenance

Joined: 2021

"My role at Cloverleaf is to ensure that our residents and team members live and work in a safe, well-maintained environment. I enjoy spending time with residents and getting to know them - we often share a few laughs. I'm also on hand to put up pictures, do some painting and thing else so that residents can personalise their rooms and feel at home."

Michelle

Michelle Campbell

Job Title: Head Housekeeper

Joined: 2019

"I enjoy working at Cloverleaf and being part of such an amazing team. It's our pleasure to make sure the home is clean, tidy and well-presented for our lovely residents."

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