Cloverleaf Nursing Home

Long Leys Road, Lincoln LN1 1EW
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9.8 67 Reviews
  • Cloverleaf Nursing Home, Lincoln
Cloverleaf is purpose-built from the ground up with individual choices at the forefront. All bedrooms are with en suites, with options of garden patios to cathedral-view suites.

Residents can relax in Cloverleaf's beautifully landscaped secure gardens or enjoy outdoor living without even having to take slippers off in the airy communal garden rooms.

Lounges, a hair salon, tavern and cinema offer a bustling social calendar.

Only 20-minutes walk to Lincoln Castle and the Cathedral, those who wish to venture a little further afar are a stone's throw from the beautiful city of Lincoln's Bailgate.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1115 – £1170
  • Self-Funded Nursing Care: £1245 – £1300

These prices are only a guideline, please contact Cloverleaf Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jill Packwood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • As part of Tanglewood Care Homes, they offer an open door policy, no set visiting hours.

Parking

  • Private car park onsite.

Cloverleaf Nursing Home Reviews (67)

Total of 67, showing 41-60
9.8

Cloverleaf Nursing Home has a Review Score of 9.8 (9.772) out of 10, based on 37 reviews in the last 2 years. Over all time Cloverleaf Nursing Home has 67 reviews.

Overall Experience

  • 59
  • 8
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Date Published

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Review from Amy B (Granddaughter of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to visit my relative in Cloverleaf and had a lovely time joining in all their activities for the Wimbledon final. It was lovely to see all the residents enjoying their Pimms, lemonade, strawberries and cream and all having a wonderful time. Wish I was visiting on the Sunday. One of the activity
ladies informed us it was national ice cream day and they were having all sorts of lovely ice creams with toppings. Well done to the activities team.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your review. Our activities team work incredibly hard to provide a varied and entertaining activities programme developed with our resident's likes and interests in mind. We had a wonderful weekend celebrating the Wimbledon final. We look forward to welcoming you back to the home soon.

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Review from Norman C (Husband of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place staffed by the most caring staff. Really caring and always prepared to go the extra mile.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you very much for your kind review, it means so much to our team here at Cloverleaf. We look forward to sharing your feedback with them.

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Review from Stuart H (Friend of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think my marks show results in 10 out of 10 which I consider Cloverleaf Nursing Home deserve.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you so much for your review, we are so pleased you are happy with the exceptional standard of care provided at Cloverleaf. We look forward to sharing this with the team.

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Review from Sean B (Son of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and helpful. The reception staff are excellent and professional. The care of my mother is first-rate, and all staff seem to know my mother well. The home feels friendly, and the decor is up to hotel standards and always appears clean and tidy. Perhaps a few more comfortable
chairs would be nice, but I do appreciate the issue of hygiene may be the driving factor in this aspect. Many thanks for the excellent service.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for taking the time to write a wonderful review, we are so pleased your loved one has had a positive experience with us. Our team work extremely hard to provide a home-from-home experience. We look forward to sharing this review with them.

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Review from Steven C (Son-in-law of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have both of our parents residing in Cloverleaf Nursing Home and both are fully settled, comfortable and happy in their surroundings. We are completely confident that all of their care needs are fully taken care of, we are always impressed by the number and quality of staff members present and how
they are continuously engaging with all of the residents. Everywhere in the home is spotlessly clean and obviously very well-maintained. I doubt that I could find a better, more efficiently run organisation anywhere.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of Cloverleaf. It is a wonderful care home with an amazing team and we are delighted your parents have settled in so well at the home. I will pass your comments on to the team who will be so happy to read your thoughtful words.

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Review from E M (Daughter of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has settled well into life at Cloverleaf Nursing Home since arriving in June. The staff are caring, friendly and cooperative. Dad recently had a bad chest infection and was quite poorly. I was very impressed by their care of him at the time and grateful that because of their diligence, he was
able to avoid going to the hospital. The reception staff are very welcoming and understanding at a difficult time in the lives of the residents and their families.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your thoughtful review of Cloverleaf. It is a wonderful care home and we are delighted you are so happy with the care provided for your lovely dad. We appreciate you taking the time to share your thoughts and will pass your comments on to the team.

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Review from Paula C (Daughter of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well cared for and well respected. She has been in the home since it first opened and has seen many changes in the care team-all have been fantastic with her and she accepts the changes well. Thank you to the whole team care, admin, kitchen and the caring cleaning team.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of Cloverleaf, it is a wonderful care home with a great team. We appreciate you sharing your thoughts and will pass your comments on to the team who will be delighted to read your kind words.

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Review from Rosalyn C (Daughter of Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very pleased with the care and attention that my mum received whilst at Cloverleaf from October to December 2022. All the staff were so caring and did as much as they can to make Mum feel at home and well cared for. The whole care home feels so friendly and positive and you really
get a chance to get to know all the carers and admin team, it feels like one big family. The rooms are comfortable and cosy and the home and grounds are maintained to a high standard. The handyman is always on site so any changes to your room you wish to make, it is followed up on very quickly. The management team are always on-site and you can always talk to any of them if you need to. Obviously, there are always little things that don't always run to plan but this happens everywhere, there is always someone to talk to, to tweak any requirements, and communication flows both ways. I can't recommend this care home enough, it was the best decision we made for our mum.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of our Cloverleaf Care Home, we appreciate you taking the time to share your thoughts. I will pass your comments on to the team who will be delighted to find you are so happy with the care and support provided at the home.

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Review from P S (Husband of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very pleased and satisfied with the care and attention my wife has received since taking up residence at Cloverleaf Nursing Home. All the staff are very caring and attentive and are very pleased to do whatever is necessary to make sure her stay is a happy one.

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Review from C R (Daughter-in-law of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff seem very caring of all the residents. The food offered is varied and freshly prepared every day. The whole atmosphere is friendly and positive.
If I had one complaint it would be that the rooms are very small, with not enough space for wheelchair storage and no cupboards in the en-suite
shower room, meaning that all personal items stand on view.

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Review from C V (Son of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, my dad is very happy. Staff are great and facilities first-class.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your review of Cloverleaf. The home manager and the team will be delighted to read that your dad is happy at the home and that you are so pleased with the facilities and the team.

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Review from A R (Daughter of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred from another care home in October 2021. From looking round to arranging the move to Cloverleaf Nursing Home, we felt very welcomed and the staff were very friendly and helpful. Mum settled in very quickly and feels very happy and comfortable. The home is designed so well and
cheerful and well furnished. It is the best decision we made as a family to move Mum there as she is comfortable and well cared for.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of Cloverleaf, Lincoln. We will share your comments with the team who will be delighted to hear your mum feels happy and well cared for.

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Review from T S (Husband of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Tanglewood Cloverleaf Nursing Home is that every person who works there is very good at their job and very caring to each person who is ill in there. The actual carers and nursing staff always keep you up to date with how things are going. I have already told other people about how
good they are.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of Cloverleaf and for taking the time to share your experience of the home. The team will be delighted to hear you are so happy with the service.

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Review from A O (Daughter of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff from management to cleaners have been brilliant. They all work hard and are so caring and supportive of residents and visiting relatives. Putting my mum into a care home was very difficult but the staff at Cloverleaf were so helpful and supportive it made it all a little easier.
Although I cannot be with her as often as I would like, I know she is being well cared for and they keep me updated.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review. I will pass your comments to the team who will be delighted to read that you are so happy with the service. Kind Regards.

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Review from V P (Granddaughter of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding home from home when a loved one can no longer be with you. We just wish we could move in too!

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for leaving such a lovely review. I will pass your comments on to the team who will be delighted to hear them.

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Review from Norman C (Husband of Resident) published on 14 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly welcome. Spotlessly clean! Catering good. Care/supervision is discreet but thorough.
Staff friendly and competent. All in all, very good to excellent.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your kind review; the team at Cloverleaf will be delighted to hear you are so happy with the service.

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Review from Craig H (Son of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was extremely well looked after in this home.
From being very poorly at home, the Cloverleaf Nursing Home staff scooped us up as a family and did their utmost to ensure my dad's stay was as comfortable as possible.
The team cared for my dad extremely well in a lovely environment. It's so important
that in these buildings the people actually care, and here they do. Enough to prolong life and provide as much dignity and care as you would for your own family.
Thank you so much Cloverleaf.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Hi Craig, thank you for your kind review. I will pass your comments on to the team who will be delighted to hear that you were so happy with your father's care.

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Review from Lauren C (Friend of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a friendly, welcome and happy environment! The home is so clean and tidy! My friend is very settled, and the staff are very conscientious and seem to always be interacting with the residents! My friend really feels part of a community and has never been so happy in many years!

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Review from Tim W (Son-in-law of Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm amazed that the staff have coped so well with the most trying time in the home's history. The staff make the home and are the heartbeat of a comfortable life for the residents. It's been a hard time for all at the home but the future looks much brighter.

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Review from S H (Sister of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home. Wonderful staff that gives so much care and kindness to all.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you very much for your review. The team will be delighted to know you are happy with the service. Thank you very much we appreciate you taking the time to share your views.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Cloverleaf Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Cloverleaf Nursing Home is calculated as follows: ( (342 Excellents x 5) + (94 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 439 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cloverleaf Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (9)

Jill

Jill Packwood

Job Title: Home Manager

Joined: 2019

Working as a Deputy Manager and nurse in a care home is rewarding. I am passionate about nursing, and working as Deputy Manager at Cloverleaf means I am able to enjoy my chosen career, lead the team and get to know our residents. More recently Jill has been promoted to Home Manager of Cloverleaf, a very well-deserved promotion.

Sarah

Sarah Watkins

Job Title: Home Administrator

Joined: 2019

"I love being part of the Cloverleaf team. No two days are the same and every day brings something new. I feel fortunate to have been part of the core team when Cloverleaf opened and have seen the home grow wonderfully. It is pleasure to show people around our beautiful home and welcome new residents."

Karen

Karen Wilkinson

Job Title: Receptionist

Joined: 2021

"I love my role at Cloverleaf. When I started it was a complete change and I haven't looked back. I enjoy meeting and greeting people and getting to know them, which is the best part of my job. The residents are lovely and make every day a pleasure."

Lynn

Lynn FItzpartick

Job Title: Home Trainer

Joined: 2019

"As Home Trainer at Cloverleaf, I feel privileged to be able to support staff in their learning journey from induction and throughout their career in our Care Home."

Jennie

Jennie Stirland

Job Title: Senior Care Assistant

Joined: 2019

"I enjoy leading the care team on the floor at Cloverleaf. Our team is kind, caring and compassionate and we work together to deliver the quality care our residents deserve. Being with residents is what makes the job so special; everyone is like a family member. Care is truly my passion and I wouldn't want to do anything else."

Claire

Claire Harris

Job Title: Senior Care Assistant

Joined: 2021

"I have worked in care since 1997. I still enjoy it as much today as I did then. I'm proud that I have made a great career out of my passion to care for others. We are an amazing team at Cloverleaf, and the residents make every day a pleasure."

Hayley & Lorna

Hayley & Lorna Mitchell & Ruston

Job Title: Activities Coordinator

Joined: 2022

"We enjoy using our creative skills for the activities and events our residents enjoy. If we put a smile on somebody's face then we know we are adding enjoyment to their day.


We love what we do and our residents make every day special and rewarding."

Bob

Bob Hepple

Job Title: Maintenance

Joined: 2021

"My role at Cloverleaf is to ensure that our residents and team members live and work in a safe, well-maintained environment. I enjoy spending time with residents and getting to know them - we often share a few laughs. I'm also on hand to put up pictures, do some painting and thing else so that residents can personalise their rooms and feel at home."

Michelle

Michelle Campbell

Job Title: Head Housekeeper

Joined: 2019

"I enjoy working at Cloverleaf and being part of such an amazing team. It's our pleasure to make sure the home is clean, tidy and well-presented for our lovely residents."

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