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Care Provided by Telford Court Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Funding & Fees
Contact Telford Court Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Inspired Life Care Ltd
- Private Owned
Person in charge
- Carlie Rose (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
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Telford Court Nursing Home Reviews (5)
7.1
Telford Court Nursing Home has a Review Score of 7.1 (7.059) out of 10, based on 2 reviews in the last 2 years.
Over all time Telford Court Nursing Home has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Telford Court Nursing Home
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Review from Paul D (Son of Resident) published on 22 April 2026 Submitted via Website•
Overall Experience
Unfortunately my experience and my opinion of this establishment is extremely poor. The majority but not all of the staff on the front line appear friendly and helpful. The management on the other hand not so.
Communication between the staff appears to be lacking from my experience
Communication between the staff appears to be lacking from my experience
Safety and...
Unfortunately my experience and my opinion of this establishment is extremely poor. The majority but not all of the staff on the front line appear friendly and helpful. The management on the other hand not so.
Communication between the staff appears to be lacking from my experience
Set of false teeth costing £500 several years ago
Hearing aids which replacement cost £100
Articles of clothing replacement cost of £80
Communication between the staff appears to be lacking from my experience
Safety and care of patients belongings is non existent and by saying "we are not responsible for items such a cloths shoes hearing aids Mobile phone etc gives licence to do with them as they wish in this case causing the loss or damage of numerous items.
Dads health in my opinion actually deteriorated during his stay here and once his number of allocated days under the NHS was up the lasting impression I got is cash above care
From being transferred from the Hospital 1 mile to Telford Court the following items were lostSet of false teeth costing £500 several years ago
Hearing aids which replacement cost £100
Articles of clothing replacement cost of £80
Lost/damage at Telford court is another £200
↩Reply from LUCY CHAWNER, COMPANY DIRECTOR at Telford Court Nursing Home
Telford court is a private family-owned care home and the standard of care that we deliver is paramount to us. Leighton hospital arranged transport for this individual to be admitted to Telford Court. I understand that the items listed went missing during his journey to Telford Court, therefore we...
Telford court is a private family-owned care home and the standard of care that we deliver is paramount to us. Leighton hospital arranged transport for this individual to be admitted to Telford Court. I understand that the items listed went missing during his journey to Telford Court, therefore we cannot be held responsible. Our residency guide states that any valuable items should be taken by family for safe keeping or insured privately, as we cannot be held responsible given the size of the home (85 beds) and number of residents whom we care for. Mr D's wishes were for his father to return home following his period of assessment and reablement with us, our nursing and management team worked very closely with the hospital team to facilitate and work towards this outcome. At no point did we terminate his placement with us. We are saddened that on this occasion despite emails, correspondence and telephone conversations with Mr D we have been unable to come to an amicable resolution.
Review from T J (Daughter of Resident) published on 12 February 2025 Submitted via Website•
Overall Experience
Just put Mum in this care home last week, she has settled in nicely though, staff here are absolutely a breath of fresh air, nothing is too much trouble, every member of staff is friendly and always on hand for any questions we have, she's now eating properly and smiling, even singing today, so a...
Just put Mum in this care home last week, she has settled in nicely though, staff here are absolutely a breath of fresh air, nothing is too much trouble, every member of staff is friendly and always on hand for any questions we have, she's now eating properly and smiling, even singing today, so a great bug thank you to all of you for the care your giving our mum, we really do appreciate this care your giving her.
Review from Christine V (Daughter of Resident) published on 8 September 2023 Submitted via Website•
Overall Experience
Dad was admitted to Telford Court for rehab after a stay in hospital. Everything about Telford Court is excellent, the staff are wonderful, caring and supportive. Everywhere is spotless and well-maintained. I cannot fault the care he received. A big thank you to everyone at Telford Court.
Dad was admitted to Telford Court for rehab after a stay in hospital. Everything about Telford Court is excellent, the staff are wonderful, caring and supportive. Everywhere is spotless and well-maintained. I cannot fault the care he received. A big thank you to everyone at Telford Court.
Review from Stephen J (Son of Resident) published on 7 February 2023 Submitted via Website•
Overall Experience
My mother was admitted to Telford Court in 2020, at the height of the Covid pandemic. From the moment she arrived there, she has received caring, thoughtful and professional care. All the staff I have encountered are fantastic and nothing is too much trouble for them. The rooms and facilities are...
My mother was admitted to Telford Court in 2020, at the height of the Covid pandemic. From the moment she arrived there, she has received caring, thoughtful and professional care. All the staff I have encountered are fantastic and nothing is too much trouble for them. The rooms and facilities are excellent and there are activities that residents can take part in if they wish.
I am very grateful that Mum ended up at Telford Court, I doubt there is anywhere better. Thank you so much to everyone at Telford Court.
Review from Maureen G (Daughter of Resident) published on 6 December 2021 Submitted via Website•
Overall Experience
My Mum was a resident of Telford Court for five weeks. Unfortunately, she passed away on the 24th of November 2021. Telford Court is only three years old and the accommodation which includes spacious bedrooms, en-suite bedrooms are of a high standard as are the dining rooms and lounges. The key...
My Mum was a resident of Telford Court for five weeks. Unfortunately, she passed away on the 24th of November 2021. Telford Court is only three years old and the accommodation which includes spacious bedrooms, en-suite bedrooms are of a high standard as are the dining rooms and lounges. The key recommendation is that throughout the five weeks, the staff were simply amazing. They could not do enough to look after my mum and make her last days as comfortable as possible. In addition, they ensured that the members of the family were treated with kindness and understanding. The carers and nursing staff were on hand throughout Mum's stay. On the occasions when the staff believed that we needed privacy, this was provided with understanding. In particular, I would like to mention several members of staff, who were extremely professional plus kind and warm whenever it was required. So thanks to Telford Court for your help in this most difficult of times.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about Telford Court Nursing Home
What types of Care is Telford Court Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Telford Court Nursing Home have?
There are 85 Single Rooms.
How far is Telford Court Nursing Home to the centre of Crewe?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Telford Court Nursing Home to verify any information. View our terms and conditions. Telford Court Nursing Home has a Basic Service -what a Basic Service includes.