The Callywhite Care Home

Since my mother in law became a resident, we have been very pleased with the standard of care provided. All staff members interact with residents in a positive and respectful manner. My mother in law appears well cared for and has settled well into the environment following a transition from her previous accommodation.

Being greeted with a smile and always with eye contact is good. Whenever my father mentions anything to me it almost always is already known and in-hand.

Mum moved into this care home 4 months ago after some hospital admissions and distressing falls at home. At 96 she is experiencing some memory problems and general frailty. From day one the staff and facilities at Callywhite have been brilliant. From the domestics to the managers and everyone in between they could not have been more caring and welcoming. Her room is perfect - modern, comfortable and well furnished and she is treated with good humour and dignity at all times. She doesn't choose to join in the activities, preferring to remain in her room except having her hair done each week by the lovely visiting hairdresser. We are so grateful to all at Callywhite.

Whenever I come to visit my friend I am always greeted with a warm welcome and smile. Tea is always offered at drinks time. I have always found the staff very helpful.

My sister and I selected The Callywhite for our 95-year-old mother after 2 falls and hospital admissions when she could no longer live "supported" at her own home. After reviewing a number of care homes, The Callywight was an easy unanimous choice. A modern building with delightful well-proportioned rooms, roomy ensuites, wide access corridors and pleasant and interesting views from bedrooms and accessible communal balcony. The home is well decorated, carpeted and maintained and with comfortable furniture. The management were helpful and caring and are accessible to families, dealing quickly and efficiently with matters. Although mother chooses not to participate, which she is free to do, the staff work hard to provide activities for residents on a regular basis. Food is attractive and plentiful and can be taken communally or privately.

The Callywhite has been my Mothers home for the last 12 months of her life until her passing on the 11th of March. I would like to say that the facilities in the Callywhite are second to none when compared to other homes in the area but the real reason for writing this review is to thank the staff (across all shifts) who through their professionalism and caring attitude transform the place into a true home for the residents.

I cannot thank the staff enough for the way my mum was cared for especially as her needs increased.

Lots of entertainment going on which is good for the residents.

Caring and attentive staff. Modern, clean and bright accommodation.

My mother lived at the care home from September 2015 until her death in March 2017. It was truly her home; she was welcomed and looked after in a setting that had the amenities of a good hotel with the addition of 24-hour care at the touch of a button. French windows from her room gave access to a lovely secure garden where she could sit or walk when she wished. Excellent food with plenty of variety could be enjoyed in her room or with other residents in the dining room. Entertainment was arranged periodically, All-around excellent care.

The care provided by all the staff to my mother-in-law during her 18 month's stay was extremely good. They treated her with respect and dignity in a comfortable, clean and safe environment. The food was well balanced and appropriate for her individual needs. The family was well-informed and supported by members of the Callywhite Team.

I have found the staff all really helpful and patient and feel comfortable asking questions. The home itself is always clean. I have no complaints with the level of care in any way and have no worries at all. I feel I can trust all the staff from cleaners to carers and made welcome whenever I call to see my Mum who also seems settled now and also comfortable and at ease with all members of staff.

Mum has been in the care home for the last year. She is cared for extremely well 24 hours a day. The home is clean, bright and warm. We are able to visit at any time we want. Great peace of mind for the family.