The Hamptons Care Centre

Main Drive, off Heyhouses Lane, Lytham St Annes FY8 3FF
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9.9 89 Reviews
  • The Hamptons Care Centre, Lytham St Annes
The Hamptons is a purpose-built care facility that has been designed to meet all current CQC requirements and provides the highest standards of safety, comfort and care.
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Care Provided by The Hamptons Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1375
  • Self-Funded Residential Dementia Care: from £1425
  • Self-Funded Nursing Care: from £1475
  • RESPITE Self-Funded Residential Care: from £1575
  • RESPITE Self-Funded Residential Dementia Care: from £1575
  • RESPITE Self-Funded Nursing Care: from £1575

Nursing Care plus FNC £254.06


Respite stay minimum of 2 weeks - from £1,575 per week.


We do not provide Nursing Dementia Care.

These prices are only a guideline, please contact The Hamptons Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Sara Allton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

The Hamptons Care Centre Reviews (89)

9.9

The Hamptons Care Centre has a Review Score of 9.9 (9.919) out of 10, based on 22 reviews in the last 2 years.
Over all time The Hamptons Care Centre has 89 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Hamptons Care Centre
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Total of 89, showing 81-89
Review from Stephen H (Son of Resident) published on 23 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care received by my late mother at The Hamptons was excellent. From moving into the home from hospital to the time of her death she was made to feel safe, comfortable and cared for. The attention of the staff and her surroundings enabled her to relax at a difficult time and eased her suffering.
Facilities were also excellent and I found it extremely helpful to have constant support from all levels of staff given I live some distance from the home. The end of life care was compassionate and focused on the individual. I would recommend the Hamptons to anyone considering a nursing home placement. My thanks to all there.
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Review from Clive P (Son of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a resident here in February. She has late stage dementia. It puts our minds at rest to know she is in such good hands. The staff are very professional and caring and don't just leave the residents to sleep all day.


Facilities are like a luxury hotel. I would recommend to anyone looking

for a suitable care home for dementia suffering relatives.
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Review from C R (Sister of Resident) published on 18 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Hamptons offers exceptional care for my sister. The nursing staff and carers are incredibly dedicated to their work and I can not fault them. My sister is very happy here and feels very loved. The surroundings are as good as any 5-star hotel, if not better. The chef creates the most delicious meals
like a top restaurant would. Nothing is too much trouble for anyone who works here. It's the most wonderful place. I didn't think it was possible to find a place like this.
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Review from Ronald G (Husband of Resident) published on 30 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My initial impression of The Hamptons was of a 4 or 5-star hotel. That impression of the the property has not altered. It is a really comfortable, clean and well-designed facility for its purpose. Most importantly to me, however, is that the personnel at all levels and functions have the care of the
residents entirely as their preeminent concern and purpose. They are unfailingly attentive, kind, supportive and considerate. They are professionals in the best senses of the word.
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Review from Valerie M (Daughter of Resident) published on 7 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92-year-old mum is currently living at The Hamptons and I can highly recommend it. All the staff are so friendly, caring and kind and all her needs are being met. The nursing staff are a dedicated team giving first-class care, 24hours a day. The food is excellent and mum enjoys the varied menu. The
accommodation is absolutely beautiful, mum loves to relax in her bedroom every afternoon with the television and wonderful view of the garden. (Tea and cake is served in her room)
I know that she is well cared for and very happy in her new home with its wonderful manager and staff.
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Review from Gloria R (Friend of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After spending time in several different care homes, my very dear friend was becoming more and more despondent and withdrawn. However, after only two weeks in The Hamptons, the change in her was just amazing and she was the happy lady that she had been previously. The reason, with no doubt whatsoever,
is the wonderful, happy and friendly care of everyone there, who are just one big happy family. Fantastic.
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Review from Peter L (Husband of Resident) published on 18 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
New home start-up in an area of limited provision for dementia - a very welcome entrant. The physical plant is of a very high specification. More like a 5-star hotel. First contact, induction and entry were all handled with enormous sensitivity and care. The difficult choice to commit a loved one to
the care of the home was hugely helped by the senior people involved. One month in and things are going very well. The activities dimension has been first-class and quickly allayed any fear that residents would be sat in a circle watching television most of the time. The social and activities dimension has helped my wife get some real value-added over and above what I alone could provide. This significantly lowered my guilt quotient. Yes, there have been some minor start-up hiccups but none that should at this stage blight the overall impression of an excellent addition to the care platform for the Fylde Coast.
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Review from S G (Husband of Resident) published on 16 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Hamptons Care Centre is new and luxurious. The manager and her senior staff have been extremely welcoming, reassuring and pro-active in solving problems. They have been caring in respect of my wife and myself going that extra mile.
The care and nursing staff have all shown a high degree of competence
and care and the admin staff always helpful.
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Review from Pamela B (Friend of Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring, happy and friendly home with excellent staff.
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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for The Hamptons Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for The Hamptons Care Centre is calculated as follows: ( (240 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 259 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Hamptons Care Centre is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2018

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (4)

Sara

Sara Allton

Job Title: Home Manager Joined: 2021

I qualified as a nurse in 1991, and have worked in a variety of settings including A&E, orthopaedics and specialist nursing before moving into nursing and care homes in 1994. I have experience in Home Management and Regional support and care passionately about ensuring that my teams and I provide high quality, person centred support to all the residents and their families within our communities.


Working within the New Care Homes family, I have received an incredibly warm welcome and have been impressed not just with the 5 star environments but also with the values and beliefs that are encompassed throughout the whole service. This enables the team to empower those that live with us to live their best lives knowing that they have the support and structure to reach their goals.

Corinna

Corinna Foster

Job Title: Deputy Home Manager Joined: 2018

I have worked at The Hamptons since April 2018 initially as a Care Assistant, I was quickly promoted the Senior Care Assistant, then Team Leader. In December 2019, I was delighted to be offered the Deputy Home Manager position working alongside the Home Manager. I feel very proud and privileged to be part of the team at The Hamptons.

Tia

Tia Richardson

Job Title: Well-being Coordinator Joined: 2024

The Hamptons is such a great place to work. I love setting up varied activity programmes, planning trips based on residents' interests and spending time engaging with residents. I currently hold a Health and Social Care Degree, which strengthens my ability as a Well-Being Co-Ordinator. It has enabled me to be confident in helping, supporting and listening to residents to meet their varied needs. Since working at New Care in The Hamptons, everyone has been so supportive and that makes for such a wonderful environment for residents and staff.

Peter

Peter Gleave

Job Title: Home Trainer Joined: 2019

Having worked for Newcare for 3 years now I can say with absolute certainty that it has promoted an environment where learning is fun, accessible and generates positive discussion around improvement. As a trainer, I feel like I am given the opportunity to choose what is right for our staff and to tailor learning to individual needs. The feedback is great and staff look forward to their sessions. But most importantly all staff are listened to and feel part of a great team, no matter their role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hamptons Care Centre to verify any information. View our terms and conditions. The Hamptons Care Centre has an Enhanced Service - more info.